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Aastra Model 6731i IP Phone

User Guide

Release 3.2
41-001387-00 Rev 00 – 01.2011

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Summary of Contents for Aastra 6731i

  • Page 1: User Guide

    Aastra Model 6731i IP Phone User Guide Release 3.2 41-001387-00 Rev 00 – 01.2011...
  • Page 2: Making Calls

    Making Calls Making Calls This section describes ways to make calls on your 6731i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance key.
  • Page 3: Using A Headset

    Making Calls Note: The 6731i supports handsets or headsets using the same jack. Both a handset and a headset cannot be connected at the same time. Using a Headset The 6731i accepts headsets through the modular RJ9 handset jack on the back of the phone. Contact your telephone equipment retailer or distributor to purchase a compatible headset.
  • Page 4 Making Calls Ensure that you have selected a headset audio mode by accessing the Options list (under option Preferences->Set Audio->Audio Mode on the IP Phone). Plug the headset into the jack. Press the key to obtain a dial tone or to answer an incoming call. Depending on the audio mode selected from the options menu, a dial tone or an incoming call is received on either the headset or the hands free speakerphone.
  • Page 5: Deleting From The Redial List

    Making Calls Deleting from the Redial List Note: You cannot delete individual entries in the Redial List. IP Phone UI Delete All Items Press Press the Delete Key, then press the Delete Key again at the prompt to erase all items. DELETE again to erase all items Redial List is...
  • Page 6: Receiving Calls

    Receiving Calls Receiving Calls When a call is ringing at your extension, you see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call. La amme & Assoc 555-1234 Answering an Incoming Call IP Phone UI To answer the call For hands free operation, press or the line/call appearance key for the incoming call.
  • Page 7: Handling Calls

    Handling Calls Handling Calls When you are connected to a call, you can use the hard keys or programmable keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
  • Page 8: Transferring Calls

    Retrieving a Held Call If you have more than 1 call on hold, you can scroll through the held call information by pressing navigation keys. To reconnect to a call press the line/call appearance key where that call is being held. If you press the call/line appearance key again, you disconnect from the call.
  • Page 9: Conferencing Calls

    Transferring Two Existing Calls The 6731i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: Press Xfer key.
  • Page 10 Handling Calls Using Local Conferencing IP Phone UI Use the following procedure to create a conference call using local conferencing. Use the following illustration as a refer- ence: Conference When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the speakerphone key.
  • Page 11: Centralized Conferencing (For Sylantro And Broadsoft Servers)

    Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6731i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing. If your Administrator does not enable Centralized Conferencing, then the 6731i uses Local Conferencing by default.
  • Page 12 Handling Calls Use the following procedure to create a conference call using centralized conferencing. Use the following illustration as a reference: Conference Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers) Note: You can have an unlimited number of parties in a conference (dependent on the limitations of the server. When you begin a conference, you are the first party in the conference (Party 1).
  • Page 13 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6731i is limited to 6 conferences (a single conference each on lines 1 through 6). Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers)”.
  • Page 14: Ending A Conference And Transferring Remaining Parties

    Handling Calls Ending a Conference and Transferring Remaining Parties The 6731i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Xfer key. Note: 1.The 6731i does not support scrolling between lines.
  • Page 15: Managing Calls

    Managing Calls Managing Calls The 6731i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
  • Page 16: Managing The Directory List

    Managing Calls To search for an entry by name, press the dial pad number corresponding to the first letter of the name (for example, press 7 for the letter P). Continue to press the dial pad number to access other letters on the same key (for example, press 7 three times for ‘Ron’).
  • Page 17 Managing Calls Press the Directory Key (Key 7). Press Save (Key 5). The "Enter Number" prompt displays. Enter a phone number using the numbers on the keypad and press Save. To backspace and erase a mistake, press or press the Delete Key (Key 6). The "Press 1st letter to enter name"...
  • Page 18 Managing Calls Edit an Entry in the Directory List IP Phone UI Use the following procedure to edit an entry in the Directory List. Use the following illustration as a reference: Save Key Directory Key Press the Directory Key. Access the entry you want to edit by pressing the first letter of the name on the dial pad, or use to scroll through the list to find the name.
  • Page 19 Managing Calls Use the following procedures to delete a single entry or all entries from the Directory List. Use the following illustration as a reference: Delete Key Directory Key Delete a Single Entry Press the Directory Key. Press to find the entry you want to delete. Press the Delete Key.
  • Page 20 Managing Calls Save an Entry to the Directory List You can save entries (names and numbers) from other sources to your Directory using any of the following methods: • Saving from the Display • Saving from the Caller List • Saving from the Redial List Saving from the Display IP Phone UI...
  • Page 21 Managing Calls Use the following procedure to save names/numbers from the Callers List to the Directory. Use the following illustration as a reference: ave Key Directory Key Callers List Key Press the Callers List Key From the Callers List, scroll through the list to find the name and number that you want to save to your Directory. Press the Save Key.
  • Page 22 Directory. If no name is displayed, you can enter the name using the dial pad. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
  • Page 23: Callers List

    Managing Calls Callers List The Callers list is a stored log of your incoming calls. The 6731i IP Phone stores information for up to 200 incoming calls in the Callers list. Callers List Key Note: Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via an XML Key instead of the Callers List Key.

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