Table of Contents
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Table of Contents
Related Manuals for VeriFone C680 3G-BT-WiFi
Summary of Contents for VeriFone C680 3G-BT-WiFi
- Page 1 C680 Installation Guide Verifone Part Number DOC268-063-EN-B, Revision B.6...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
ONTENTS ........5 R E F A C E Audience. -
Page 4: H A P T E R
Verifone Cleaning Kit ........ -
Page 5: Preface
Chapter Verifone Service and Support. Provides information on contacting your local Verifone representative or service provider, and information on how to order accessories or documentation from Verifone. Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem in terminal installation and configuration. -
Page 6: Conventions And Acronyms
You must install a roll of thermal- book titles or emphasis. sensitive paper in the printer. The courier type face is Courier http://www.verifone.com used while specifying onscreen text, such as text that you would enter at a command prompt, or to provide an URL. -
Page 7: Acronym Definitions
Quarter Video Graphics Array RJ11 Registered Jack 11 RS-232 Recommended Standard 232 R-UIM Removable User Identity Module Security Access Module Secure Digital Subscriber Identity Module Thin Film Transistor UART Universal Asynchronous Transmitter/Receiver Universal Serial Bus Verifone Part Number C680 I NSTALLATION UIDE... - Page 8 REFACE Conventions and Acronyms C680 I NSTALLATION UIDE...
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Page 9: Hapter
It features a 3.5” TFT LCD display and spill-resistant keypad. It supports the GPRS, 3G, CDMA, Wi-Fi, and Bluetooth communications technology. Figure 1 C680 Terminal NOTE Verifone ships variants of this terminal for different markets. Your terminal may have a different configuration. C680 I NSTALLATION UIDE... -
Page 10: Features And Benefits
ERMINAL VERVIEW Features and Benefits Features and This terminal provides the right combination of features and functions including a Benefits triple-track magnetic stripe card reader, smart card reader, color screen display, and a quiet yet fast internal thermal printer (ITP). Exceptional Ease of •... -
Page 11: Hapter
HAPTER Setup This chapter describes the terminal setup procedures for: • Terminal Location • Inside the Shipping Carton • Terminal Features • Installing the SIM/SAM/R-UIM/Micro-SD Cards • Connection Ports • Installing the Paper Roll • Installing the Dongle • Power Supply •... -
Page 12: Electrical Considerations
ETUP Terminal Location • Do not use outdoors. CAUTION This unit is not waterproof or dustproof and is intended for indoor use only. Any damage to the terminal from exposure to rain or dust may void any warranty. Electrical • Avoid using the unit during electrical storms. -
Page 13: Inside The Shipping Carton
Do not use a unit that has been damaged or tampered with. The terminal comes CAUTION equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone representative or service provider immediately. C680 I... -
Page 14: Terminal Features
READER Figure 3 C680 Terminal Features NOTE Verifone ships variants of C680 terminals to different markets. Your terminal may have a different configuration from the features described in this section. The unit offers the following features: • A 3.5” touch screen, TFT LCD display. -
Page 15: 3G Support
ETUP Installing the SIM/SAM/R-UIM/Micro-SD Cards 3G Support The 3G variant uses Gemalto EHS6 radio module that incorporates 3G High- Speed Packet Access (HSPA) connectivity. CDMA Support The CDMA variant uses Telit CE910-SC module, a single-band 800 MHz CEMA 1XRTT wireless module designed for APAC networks requiring R-UIM card technology. - Page 16 ETUP Installing the SIM/SAM/R-UIM/Micro-SD Cards Remove the card slot cover by pushing the movable side of of the terminal with your finger or by using a screw driver to release. Figure 5 Remove Card Slot Cover With the gold contacts facing down, insert the SIM/SAM/R-UIM card into the cardholder.
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Page 17: Connection Ports
ETUP Connection Ports Connection The terminal has one primary micro-USB port on the side used for power and/or Ports download. There is another micro-USB connector USB Host located at the back of the terminal for peripheral connection. Powered RS-232 is supported via RJ11 for modem connection, and via a 4-pin connector debug and OS download. -
Page 18: Powered Rs-232/4-Pin Connection
After this line appears, there is enough paper remaining on the roll to conclude at least one transaction. Poor-quality paper can jam the printer and create excessive paper dust. To order CAUTION high-quality Verifone paper, refer to Accessories and Documentation. Store thermal paper in a dry, dark area and handle carefully. Impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. -
Page 19: Installing The Dongle
ETUP Installing the Dongle Close the paper roll cover by gently pressing directly on the cover until it clicks shut, allowing a small amount of paper past the glue residue to extend outside the printer door. CAUTION To prevent damaging the print roller, always gently press down on the paper roll cover to close it. -
Page 20: Power Supply
ETUP Power Supply Replace the original cover with the new retrofitted cover and slide it back in place to unexpose the ports. Screw to secure. Figure 13 Replacing Old Cover with Retrofitted Cover To Close Plug the power pack to the power outlet to prepare the Dongle for the necessary connections (dial-up, LAN, peripheral device, and USB). -
Page 21: Using The Battery
To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. Once it loads the application, the terminal starts the initial Verifone copyright screen and displays a unique copyright screen. If there is no available application... -
Page 22: Battery Behavior (No Power Pack)
However, appears on DOWNLOAD NEEDED screen after the initial Verifone copyright screen if there is no available application in the terminal.. Manual Shutdown Hold the red key down for about 4 seconds until the terminal displays the shutdown verification screen. -
Page 23: Conducting Smart Card Transactions
ETUP Conducting Smart Card Transactions Conducting The smart card transaction procedure may vary from one application to another. Smart Card Verify the procedure with your application provider before performing a smart card Transactions transaction. To Conduct a Smart Position a smart card with the contacts facing upward. Card Transaction Figure 15 Smart Card Transaction... -
Page 24: Conducting A Contactless Transaction
ETUP Conducting a Contactless Transaction Swipe the card through the magnetic card reader. Conducting a The C680 terminal supports contactless transactions through an integrated Contactless contactless module. The terminal only becomes active for contactless smart card Transaction transactions when initialized by an application. Figure 17 Conducting Contactless Transactions To Conduct a... -
Page 25: Periodic Inspection
If any device is found in tamper state, please remove it from service immediately. NOTE Keep it available for potential forensics investigation and notify your company security officer and your local Verifone representative or service provider. For contacting Verifone, refer to Verifone Service and Support. - Page 26 ETUP Periodic Inspection C680 I NSTALLATION UIDE...
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Page 27: Specifications And Maintenance
HAPTER Specifications and Maintenance This chapter discusses power requirements, dimensions, other specifications of the terminal, and maintenance. Power Pack 5 VDC 2.2 A (11W), compliant with ERP/EUP Stage 2. Input rated: 100-240 VAC, 50/60 Hz Output rated: 5 VDC 2.2 A Temperature Operating Environment •... -
Page 28: Terminal Contacts
Smart Card Reader Do not attempt to clean the smart card reader. Doing so may void any warranty. For smart card reader service, contact your Verifone distributor or service provider. C680 I NSTALLATION... -
Page 29: Verifone Service And Support
Monday - Friday, 8 A.M. - 8 P.M., Eastern time • International – Contact your Verifone representative Returning a Before returning a terminal or base to Verifone, you must obtain an MRA number. Terminal for The following procedure describes how to return one or more terminals or bases Service for repair or replacement (U.S. -
Page 30: Accessories And Documentation
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each terminal you return to Verifone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 31: Micro-Usb Cable
ERIFONE ERVICE AND UPPORT Accessories and Documentation Micro-USB Cable VPN SUB265-001-01-A Micro-USB service dongle Documentation C680 DOC268-061-EN Certifications and Regulations Sheet C680 DOC268-062-EN Quick Installation Guide C680 DOC268-064-EN Reference Guide C680 3G DOC268-065-EN Certifications and Regulations Sheet C680 WiFi BT DOC268-067-EN Certifications and Regulations Sheet C680 WiFi BT... - Page 32 ERIFONE ERVICE AND UPPORT Accessories and Documentation C680 I NSTALLATION UIDE...
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Page 33: Troubleshooting Guidelines
If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local Verifone representative for assistance. The device comes equipped with tamper-evident labels. It does not come with NOTE user serviceable parts. -
Page 34: Battery Does Not Charge
• Check terminal power connection. • Remove and reapply power to the terminal. • If the problem persists, contact your local Verifone service provider. Printer Does Not If the printer does not work properly: Print • Make sure the battery is properly installed in the terminal. The printer will not print if there is no battery in the terminal. -
Page 35: Printer Paper Jam
• If the problem persists, it may be due to poor paper quality. Install a new roll of higher-quality paper. WARNING Poor-quality paper may jam the printer. To order high-quality Verifone paper, refer Accessories and Documentation. Keypad Does If the keypad does not respond properly: Not Respond •... - Page 36 • Ensure that the card is inserted correctly and that the card is not removed prematurely. • Contact your Verifone distributor or service provider. • If the manual transaction does not work, proceed to Check the Signal Strength.
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Page 37: Installation Guide
Verifone, Inc. 1-800-Verifone www.verifone.com C680 Installation Guide Verifone Part Number DOC268-063-EN-B, Revision B.6...