Faq - TP-Link TL-MR3020 User Manual

FAQ

Q1. What should I do if I can't access the Internet?
• If using a cable modem, unplug the Ethernet cable and reboot the modem. Wait until
its Online LED is on and stable, and then reconnect the Ethernet cable to the modem.
• If you're in a hotel room or on a trade show, the internet may be limited and requires
that you authenticate for the service or purchase the Internet access.
• If your Internet access is still not available, contact TP-Link Technical Support.
Q2. How do I restore the router to its factory default settings?
With the router powered on, press and hold the
turn on and then release the button.
Note: You'll need to reconfigure the router to surf the internet once the router is reset.
Q3. What should I do if I forget my wireless password?
• If you have not changed the default wireless password, it can be found on the label of
the router.
• If you have changed the default wireless password, please refer to FAQ > Q2 to reset
the router and go through the Quick Setup again.
Q4. What should I do if I forget my login password of the web management
page?
1. Refer to FAQ > Q2 to reset the router to factory default settings.
2. Visit http://tplinkwifi.net, and create a new password for future logins.
Note: You'll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q5. What should I do if my wireless signal is unstable or weak?
It may be caused by too much interference.
• Set your wireless channel to a different one.
• Choose a location with less obstacles that may block the signal between the router
and the host router. An open corridor or a spacious location is ideal.
• Move the router to a new location away from Bluetooth devices and other household
electronics, such as cordless phone, microwave, and baby monitor, etc., to minimize
signal interference.
• When in Repeater/Bridge mode, the ideal location to place the router is halfway
between your host router and the Wi-Fi dead zone. If that is not possible, place the
router closer to your host router to ensure stable performance.
WPS/RESET button until all the LEDs
66