Verification Steps; Additional References - Avaya 9600 Series Application Notes

6. Connect Plantronics EncorePro 530/540 Headsets
Connect the EncorePro 530/540 headset to the Plantronics HIS Adapter Cable, and then connect
the HIS cable directly to the headset port of the Avaya 9600 Series IP Deskphones.

7. Verification Steps

Verify that the Plantronics EncorePro 530/540 Headsets and Plantronics HIS Adapter Cable have
been connected to the Avaya 9600 Series IP Deskphones. Once the headset is connected to the
phone, verify that incoming and outgoing calls are established with two-way audio to the
headset.
8. Conclusion
These Application Notes describe the configuration steps required to integrate the Plantronics
EncorePro 530/540 Headsets and Plantronics HIS Adapter Cable with Avaya 9600 Series IP
Deskphones. All test cases were completed successfully with observations noted in Section 2.2.

9. Additional References

This section references the Avaya and Plantronics documentation that are relevant to these
Application Notes.
The following Avaya product documentation can be found at http://support.avaya.com.
[1] Administering Avaya Aura® Communication Manager, Release 6.3, Issue 10, June 2014,
Document Number 03-300509.
[2] Administering Avaya one-X® Deskphone SIP for
9620/9620C/9620L/9630/9630G/9640/9640G/9650/9650C IPDeskphones, Release 2.6.10,
Issue 5, May 2013, Document Number 16-604083.
[3] Avaya one-X® Deskphone Edition for 9600 Series IP Telephones Administrator Guide
Release 3.2, Issue 9, January 2013, Document Number 16-300698.
The following Plantronics product documentation is available with the headset.
[4] Plantronics HW540 Quick Start Guide.
[5] Plantronics User Guide HIS Headset Adapter Cable Amplifier Installation.
JAO; Reviewed:
SPOC 1/15/2015
Solution & Interoperability Test Lab Application Notes
©2014 Avaya Inc. All Rights Reserved.
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