Whirlpool WTW9500E SERIES Service Manual page 23

Fault and Error Codes (continued)
Code Description
F8E6 Water Hazard
"drn" or Drain Pump System
"dr" F9E1‡ Problem - Long Drain
F9E2 Water Ring Detected,
Pump Drive System
Problem
‡This fault will stop the washer during Service Diagnostics.
For Service Technician Use Only
Explanation and Recommended Procedure
Fault is displayed when main control senses water in the tub and the lid has been left
open for more than 10 minutes.
• Check pressure hose connection from tub to main control. Is hose pinched, kinked,
plugged, or leaking air?
• Check for proper drain hose installation. Is water siphoning out of the drain hose?
Drain hose must not be more than 4.5" (114 mm) into the drain pipe. Make sure
drain hose is not sealed into drain pipe, and that there is an air gap for ventilation.
Ensure that drain height is between 39" (991 mm) and 8' (2.4 m) above the floor.
• May signify problem with water inlet valves.
• Pressure transducer fault on main control.
• May signify problem with lid lock.
• See TEST #2: Valves, page 3-6, TEST #6: Water Level, page 3-12, or TEST #8: Lid
Lock, page 3-14.
Fault is displayed when the water level does not change after the drain pump is on.
• Is the drain hose or the drain pump clogged?
• Is the drain hose height greater than 8' (2.4 m)?
• Is the pressure hose connection from the tub to the main control pinched, kinked,
plugged, or leaking air?
• Too much detergent.
• Is the pump running? If not, see TEST #7: Drain Pump, page 3-13.
Fault is displayed when the system is unable to drain water from load.
• Is the drain hose or the drain pump clogged?
• Is the drain hose height greater than 8' (2.4 m)?
• Is the pressure hose connection from the tub to the main control pinched, kinked,
plugged, or leaking air?
• Too much detergent.
• Is the pump running? If not, see TEST #7: Drain Pump, page 3-13.
DIAGNOSTICS & TROUBLESHOOTING
Whirlpool & Maytag Direct Drive Top Load Washer 2-11
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