Whirlpool WTW9500E SERIES Service Manual page 18

DIAGNOSTICS & TROUBLESHOOTING
Service Diagnostics Verification Cycle Chart (Whirlpool Models)* continued
Display
014
015
016
017
018
019
020
* Washer functions may differ slightly for Maytag Models, refer to product tech sheet for Service Diagnostics Verification Cycle
Chart.
Service Diagnostics Verification Cycle Pass/Fail
Indication
After the Service Diagnostics Verification Cycle completes, the
Pass or Failure status of each step in the Service Diagnostics
Verification Cycle is available by the following procedures:
Press the soil level or temperature buttons. The sequence step
increments using the soil level button and decrements using
the temperature button.
The display will alternate between the cycle test step and the
test result, displaying each for 1 second on the seven segment
display: "PAS" for Pass, "FAL" for Failure, "---" for no result/
cannot test.
2-6 Whirlpool & Maytag Direct Drive Top Load Washer
n
For Service Technician Use Only
Washer
Function
Drain pump on for 15
seconds
Drain pump and recirc.
pump on for 25-30
seconds.
Pause
Agitate for 5 seconds
Low speed spin for 5
seconds
Spin for 20-30 seconds
Agitate for 10 seconds
Unlock lid
Recommended
Procedure
If water is not draining, use Service Test
Mode to test the drain pump.
If water is not being drained or recirculated,
use Service Test Mode to test the drain
pump.
N/A
Use Service Test Mode to manually test the
motor.
Use Service Test Mode to manually test the
motor.
Use Service Test Mode to manually test the
motor.
Use Service Test Mode to manually test the
motor.
If lid does not unlock, use service test load
control to manually test the lid lock.
Total time in minutes
Exiting Service Diagnostics Verification Cycle
Mode
Press the POWER button. All loads will be turned off and the
washer will enter standby.
Fault Detection During Service Diagnostics
Verification Cycle
Execution Some faults will stop the cycle execution (see Fault
And Error Codes charts on pages 2-8 to 2-11 for those faults
[marked with ‡] that stop the washer). If a fault is detected,
the washer will stop executing the cycle and the step during
which the fault was encountered will remain on the display.
If no action is taken within 10 minutes, the display will be
cleared and the washer will enter standby mode.
Est. Time
in Seconds
20
<10
5
5
5
30-40
10
5
Appx. 3-4 mins.