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Troubleshooting - MATTRESS FIRM 100 I/C-UBL Owner's Manual

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In the event the adjustable base fails to operate, investigate the symptoms and possible
solutions provided in the chart below:
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No features of the base will activate.
Head or foot section will elevate, but will not
return to the horizontal (flat) position.
Intermittent operation using 2 remote controls.
14
100 I/C-UBL Adjustable Base Owners Manual 290-0029

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• Program the remote control (see Remote Control
Programming section of this manual for programming
procedures).
• Unplug power cord, wait 30 seconds and plug in to
reset electronic components.
• Electrical circuit breaker may be tripped. Check
electrical service breaker box to verify.
• Defective surge protection device or electrical outlet.
Test outlet by plugging in another working appliance.
• Verify power down device unplugged from base after
usage.
• If the base was operated over the rated duty cycle,
thermal switch opens. Wait 30 minutes before trying
to operate the base. Once the base resumes normal
operation, do not exceed the duty cycle.
• Base mechanism may be obstructed. Elevate base and
check for obstruction. Remove obstruction.
• Head section may be too close to the wall.
• Wait 5 seconds before using the spare remote control.

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