Troubleshooting - Westinghouse WHE6200S User Manual

TROUBLESHOOTING

If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself from inconvenience, saving time and money.
PROBLEM
Refrigerator is not operating
When there is refrigerator/
freezer noise
If there are odours inside the
refrigerator
When the motor seems to
run more than expected
14
TROUBLESHOOTING
SOLUTION
• Check that the power cord is plugged into the power outlet properly and
that the outlet is switched 'ON'.
• Try running another appliance from the power outlet. If no power is
coming from the outlet you may have blown a fuse or tripped a circuit of
your household power supply.
• Try adjusting the temperature control to a slightly "colder" position.
• It is normal for the freezer fan NOT to operate during the automatic
defrost cycle, or for a short time after the refrigerator is switched on.
Modern refrigerators/freezers with increased storage capacity use high
speed compressors. These can provide a seemingly high level of sound
which is quite normal. Normal operational sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because of a small fan).
• A popping noise heard during automatic defrost.
• A clicking noise heard just before the compressor starts (this is just
the automatic switching action of the temperature control, turning the
compressor on or off).
Other strange sounds may mean that you need to check and take action.
For example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of or behind or beside the
refrigerator.
• The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder when the refrigerator
starts operating, or during quieter periods such as night time.
• The interior may need cleaning.
• Some foods produce odours.
• Some containers and wrapping can cause odours.
• Ask yourself if the odour started about the same time you started storing
something unusual.
Your new refrigerator has a large fridge and freezer section to keep cool.
So it is normal to frequently hear the sound of the motor. However, to keep
operation to a minimum check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? See 'Controlling the temperature' on pages 9.
• Have large amounts of warm food just recently been stored? Summer,
festive seasons and holidays usually mean a lot more work for your
refrigerator.
• If the day is hot or the room is very warm, the refrigerator will need to run
more than normal.
• The refrigerator will run more that normal just after you install it or when it
has been turned off for a long time.