Troubleshooting - Westinghouse WTB2500 User Manual

TROUBLESHOOTING

If you think something may be wrong with your refrigerator,
you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself from
inconvenience, saving time and money.
PROBLEM SOLUTION
• Check that the power cord is plugged into
When your
the power outlet properly and that the
appliance is not
outlet is switched 'ON'.
operating
• Try running another appliance from the
power outlet. If no power is coming from
the outlet you may have blown a fuse or
tripped a circuit of your household power
supply.
• Try adjusting the temperature control to a
slightly "colder" position.
• It is normal for the freezer fan NOT to
operate during the automatic defrost
cycle, or for a short time after the
appliance is switched on.
Modern refrigerators/freezers with
When there is
increased storage capacity use high
refrigerator/
speed compressors. These can provide
freezer noise
a seemingly high level of sound which is
quite normal. Normal operational sounds
include:
• Occasional gurgling, similar to water
boiling.
• Air flow noise (air circulates because of a
small fan).
• A popping noise heard during automatic
defrost.
Other strange sounds may mean that
you need to check and take action. For
example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on
top of or behind or beside the refrigerator.
• The back of the refrigerator cabinet is
touching the wall.
Remember it is quite normal for noise to
seem louder just after the refrigerator starts
operating.
• The interior may need cleaning.
If there are
odours inside the
• Some foods produce odours.
appliance
• Some containers and wrapping can cause
odours.
• Ask yourself if the odour started about the
same time you started storing something
unusual.
IF YOU STILL REQUIRE SERVICE
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest
Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number,
9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
Your new appliance provides you with large
When the motor
capacities in both the refrigerator section
seems to run more
and the separate freezer. It is normal for
than expected
the motor to operate frequently. However,
to keep operation to a minimum, check the
following:
• Are doors kept open too long or too
often?
• Are controls set too cold? Refer to page 7
"Controlling temperature".
• Have large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot
more work for your appliance.
• If the day is hot or the room is very warm,
the appliance will need to run more than
normal.
• The appliance will run more than normal
just after you install it or when it has been
turned off for a long time.
• Check that the appliance has enough
If the temperature
clearance at the sides, back and top.
in the refrigerator
Refer to page 5 "Installing your new
is too warm
appliance".
• Refer to page 7 "Controlling
temperature".
• You may have kept the door open too
long or too frequently.
• Food containers or packaging may be
holding a door open.
• Refer to page 7 "Controlling
If the temperature
temperature".
in the refrigerator
is too cold
• Increase the temperature to avoid high
energy consumption.
Make sure you fully close the freezer and
If heavy frosting
fridge doors. If the doors are left partly
occurs in the
open a heavy frost will coat the inside of the
freezer
freezer. If a frost develops, remove it. Take
care to properly close the doors and the
frost will not reoccur.
The defrost water tray, (located on the
If water drips on
compressor at the back of the cabinet), may
the floor
not be properly positioned, or the drain
tube may not be properly positioned to
direct water into this tray. You may need to
pull the refrigerator away from the wall to
check the tray and tube.
In normal operation, the refrigerator
When temperature
transfers heat from inside to outside of the
is hot/warm on
cabinet. It is normal for the side and rear
the outside and
of the refrigerator to feel warm/hot while
rear side of the
operating. This will be more noticeable
refrigerator
during start up and hot ambient conditions.
Troubleshooting 9