Westinghouse WHE6200S User Manual page 15

TROUBLESHOOTING
If the temperature in the
refrigerator is too warm
If the temperature in the
refrigerator is too cold
If heavy frosting occurs in
the freezer
If water drips on the floor
Fridge does not exit holiday
mode
If the doors will not close
When temperature is hot/
warm on the outside and
rear side of the refrigerator
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your
nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the
model number, 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.
• Check that the refrigerator has enough clearance at the sides, back and
top.
Refer to the installation instructions on page 6.
• Refer to 'Controlling the temperature' on pages 9.
• You may have kept the door open too long or too frequently.
• Food containers or packaging may be holding a door open.
• Refer to 'Controlling the temperature' on page 9.
• Increase the temperature to avoid high energy consumption.
Make sure you fully close the freezer and fridge doors. If the doors are left
open, a heavy frost will coat the inside of the freezer. If a frost develops,
remove it and take care to properly close the doors.
The defrost water tray, (located at the back or underneath of the cabinet)
may not be properly positioned, or the drain tube may not be properly
positioned to direct water into this tray. You may need to pull the
refrigerator away from the wall to check the tray and tube.
Turn refrigerator off at the power point. Leave off for three (3) minutes for
the memory to clear, then turn back on.
• Check whether the top of the refrigerator is tilted back 10-15mm to allow
the doors to self close.
• Check whether something is holding the door open.
It is normal for the french doors to momentarily open and re-close when the
food storage compartment door is closed. If the french doors stay open, the
refrigerator needs to be tilted backwards a little further. If you call a service
person to solve this problem you will be charged for the cost of the service
call, this is not a warranty fault.
Check bins are positioned correctly on rails after cleaning.
In normal operation, the refrigerator transfers heat from inside to outside
of the cabinet. It is normal for the side and rear of the refrigerator to feel
warm/hot while operating. This will be more noticeable during start up and
hot ambient conditions.
15
TROUBLESHOOTING