Safescan 6185 User Manual page 31

ERROR MESSAGES
COUNTED QUANTITY IS NOT CORRECT
REMOVE – ALL
REMOVE ..-.. PCS
DESCRIPTION
Check if the coin cup was already placed on the device during start up. In that case
the weight of the cup is automatically tared which will cause an incorrect count (valid
for coins only).
Check if the transport lock is still "on",
Check if the money platform has been removed and placed during counting
Solution:
- remove the cup from the platform and place it on the platform again, or restart the
device. Make sure the cup is not on the platform when powering on the 6185.
- unlock the transport lock
- never remove and place the money platform during counting
The money platform was not empty during taring
Solution:
ensure there are no objects on the platform while the 6185 tares itself.
The weight on the scale is too high for the 6185 to determine the exact amount of
coins or banknotes.
Solution:
Remove as many coins or banknotes from the money platform as indicated, until the
6185 has been able to deternime the amount. Continue counting. Banknotes should
always be placed on the platform in stacks of max. 25 pcs at a time.
When counting of 2 versions of the same denomination is possible:
1st stack of banknotes on the money platform should not exceed 10 pcs
Subsequent stacks of banknotes should not exceed 15 pcs.
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