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C332
User's Guide

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Summary of Contents for Oki c332

  • Page 1 C332 User’s Guide...
  • Page 2: Preface

    Copyright © 2016. All rights reserved. OKI is a registered trademark of Oki Electric Industry Co., Ltd. Energy Star is a trademark of the United States Environmental Protection Agency. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
  • Page 3: Emergency First Aid

    If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention. Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing. ANUFACTURER Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan MPORTER TO THE...
  • Page 4: Table Of Contents

    ONTENTS Preface ...........2 Emergency first aid .
  • Page 5 Oki contact details........
  • Page 6: Notes, Cautions And Warnings

    OTES CAUTIONS AND WARNINGS NOTE A note provides additional information to supplement the main text. CAUTION! A caution provides additional information which, if ignored, may result in equipment malfunction or damage. WARNING! A warning provides additional information which, if ignored, may result in a risk of personal injury.
  • Page 7: About This Guide

    BOUT THIS GUIDE NOTE Images used in this manual may include optional features that your product does not have installed. OCUMENTATION SUITE This guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features. The documentation is summarised below for reference and is found on the manuals DVD unless indicated otherwise: >...
  • Page 8: On-Line Usage

    LINE USAGE This guide is intended to be read on screen using Adobe Reader. Use the navigation and viewing tools provided in Adobe Reader. There are many cross-references within this book, each highlighted as blue text. When you click on a cross-reference the display will instantly jump to the part of the manual containing the referenced material.
  • Page 9: Getting Started

    ETTING TARTED VERVIEW RONT VIEW 1. Output tray (face down stacker). 5. Multi-purpose tray release recess. Standard printed copy delivery point. Holds 6. Output tray release button. up to 150 sheets at 80g/m². 7. LED heads. 2. Operator panel. 8. Fuser release levers. Menu driven operator controls and LCD 9.
  • Page 10: Rear View

    EAR VIEW 1. AC power socket. 4. Network interface. 2. Rear output tray (face up stacker). 5. Wireless LAN I/F Cover. 3. USB interface. a. The Network Interface may have a protective “plug” which must be removed before connection can be made. When the rear paper stacker is folded down paper exits the printer through the rear of the printer and is stacked here face up.
  • Page 11: Energy Saving Settings

    NERGY SAVING SETTINGS OWER SAVING MODE If you do not use the machine for a while, it will enter the power saving mode to control the power consumption of the device. To cancel or initiate power saving mode, press the Power Save button on the control panel.
  • Page 12: Paper Recommendations

    APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, labels and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 75~90g/m² paper designed for use in copiers and laser printers.
  • Page 13: Multi Purpose Tray

    ULTI PURPOSE TRAY The multi purpose tray can handle the same sizes as the cassette trays but in weights up to 220 . For very heavy paper stock use rear output tray (face up). This ensures that g/m² the paper path through the printer is almost straight. The multi purpose tray can feed paper widths from 64mm to 216mm and lengths from 127.0mm to 1320mm (banner printing).
  • Page 14: Loading Paper

    OADING PAPER ASSETTE TRAYS Remove the paper tray from the printer. Fan the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap the edges of the stack on a flat surface to make it flush again (3).
  • Page 15 Load paper (letter headed paper face down and top edge towards the front of the printer), as shown. Adjust the rear stopper (a) and paper guides (b) to the size of paper being used. Close the paper tray gently. To prevent paper jams: >...
  • Page 16 > Do not pull the paper tray out during printing (except as described below for the 2nd tray). NOTE > If you have two trays and you are printing from the 1st (upper) tray, you can pull out the 2nd (lower) tray during printing to reload it. However, if you are printing from the 2nd (lower) tray, do not pull out the 1st (upper) tray.
  • Page 17: Multi Purpose Tray

    ULTI PURPOSE TRAY Open the multi purpose tray (a). Fold out the paper supports (b). Press gently down on the paper platform (c) to ensure it is latched down. Load the paper and adjust the paper guides (d) to the size of paper being used. >...
  • Page 18: Operation

    PERATION For full details of how to use the machine and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide and the Barcode Guide. Operation > 18...
  • Page 19: Menu Functions

    ENU FUNCTIONS This section lists the menus accessed via the controls on the printer’s operator panel and displayed in the LCD window. PERATOR PANEL 1. READY LED ON: Ready to receive 2. DISPLAY Displays the printer data. status and any error messages.
  • Page 20 7. OK Button In the Menu mode: 8. CANCEL Button Deletes the data being determines the setting printed or received when selected. pressed for two seconds or longer. Deletes the data when pressed for two seconds or longer with WRONG PAPER SIZE, RUN OUT OF PAPER, TRAY 1 IS OPEN, or TRAY 1 IS NOT...
  • Page 21: How To Change The Settings - User

    OW TO CHANGE THE SETTINGS USER It should be noted that many of these settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting”, which will then default to the settings entered in these printer menus. Where applicable, factory default settings are shown in bold type in the following tables.
  • Page 22: Menus

    11. Press the ON LINE button to switch to online. The machine will automatically re-boot. ENUS NOTE This guide is written to cover a number of models and as such may reference menu items or features that your machine does not have installed or does not support.
  • Page 23 ITEM EXPLANATION NETWORK NETWORK INFO IPV6 STATELESS (cont.) (cont.) IPV6 STATEFUL WIRELESS FW VERSION Displays the version of Wireless LAN Firmware. (INFRASTRUCTURE) WIRELESS INFO (INFRASTRUCTURE) SERIAL NO. Displays the MAC address of wireless lan board. SSID SSID of connection SECURITY Displays the security type of wireless LAN.
  • Page 24: Print Info

    RINT This menu provides a quick method of listing various items stored within the printer. ITEM EXPLANATION CONFIGRATION Prints complete menu listing with current settings shown. NETWORK Prints Network configuration information. DEMO PAGE Prints demonstration page containing graphics and text in color and monochrome.
  • Page 25: Menus

    ENUS ITEM SETTINGS EXPLANATION Selects the size of paper to be fed from the TRAY PAPERSIZE CONFIG CONFIG multi purpose tray. For CUSTOM setting see X DIMENSION and Y DIMENSION. B6 Half LEGAL14 LEGAL13.5 LEGAL13 LETTER EXECUTIVE STATEMENT 8.5“SQ Folio 16K(184x260mm) 16K(195x270mm) 16K(197x273mm)
  • Page 26 ITEM SETTINGS EXPLANATION TRAY MEDIATYPE PLAIN Selects the type of media to be fed from the CONFIG CONFIG multi purpose tray so that the printer can LETTERHEAD (cont.) (cont.) adjust its internal parameters to better LABELS accommodate the selected type of media. BOND Note: USERTYPEn are displayed only if RECYCLED...
  • Page 27 ITEM SETTINGS EXPLANATION TRAY TRAY1 Y DOMENSION 148 MILLIMETER Specifies paper length of Custom paper as a CONFIG CONFIG default value. (cont.) (cont.) Sets a paper size in the same direction as the 279 MILLIMETER paper run direction. 297 MILLIMETER 356 MILLIMETER MEDIATYPE PLAIN...
  • Page 28 ITEM SETTINGS EXPLANATION TRAY TRAY2 Y DOMENSION 210 MILLIMETER Specifies paper length of Custom paper as a CONFIG CONFIG default value. (cont.) (cont.) Sets a paper size in the same direction as the 279 MILLIMETER paper run direction. 297 MILLIMETER 356 MILLIMETER MEDIATYPE PLAIN...
  • Page 29 ITEM SETTINGS EXPLANATION STSTEM SLEEP TIME 1 MIN Adjusts the power saving time before the ADJUST printer automatically switches into sleep mode. 2 MIN (cont.) 3 MIN 4 MIN 5 MIN 10 MIN 15 MIN 30 MIN 60 MIN AUT PW OFF TOME 1 HOURS Sets the time to switch from idle state to Off mode.
  • Page 30 ITEM SETTINGS EXPLANATION STSTEM TIMEOUT INJOB Specifies how many seconds the printer will ADJUST wait when received data pauses before forcing 5 SEC (cont.) a page eject. 10 SEC In PostScript Emulation mode the job will be 20 SEC cancelled if timeout occurs. 30 SEC 40 SEC 50 SEC...
  • Page 31 ITEM SETTINGS EXPLANATION PRINT POSITION +2.00MILLIMETER Adjusts the position of a whole print image in ADJUST ADJUST TRAY ADJUST the direction perpendicular to the direction the paper runs, that is horizontally, in 0.25 mm 0.00MILLIMETER increments. Any parts of the print image that are outside -2.00MILLIMETER the printable area as a result of this shift will be cropped.
  • Page 32 ITEM SETTINGS EXPLANATION PRINT POSITION TRAY2 +2.00MILLIMETER Adjusts the position of a whole print image in ADJUST ADJUST ADJUST the direction perpendicular to the direction the (cont.) (cont.) paper runs, that is horizontally, in 0.25 mm 0.00MILLIMETER increments. Any parts of the print image that are outside -2.00MILLIMETER the printable area as a result of this shift will be cropped.
  • Page 33 ITEM SETTINGS EXPLANATION PRINT DRUM CLEANING Sets whether to rotate the drum in idle prior to ADJUST printing in order to reduce any horizontal white (cont.) lines. CAUTION: Each additional rotation will shorten the ID life by that amount. HIGH HUM. MODE Set if the paper curl after printing is conspicuous.
  • Page 34: Admin Setup

    DMIN ETUP This menu should only be changed by the System Administrators. In order to gain access to this menu, follow the instructions in “How to change the settings - administrator” on page CATEGORY EXPLANATION NETWORK SETUP You can check and change the setting items related to a network and server. USB SETUP You can check and change the setting items related to USB.
  • Page 35: Network Setup

    ETWORK ETUP This menu controls the operation of the printer’s network interface. ITEM SETTINGS EXPLANATION ENABLING DEFAULT WIRED GATEWAY WIRELESS (INFRASTRUCTURE) WIRED ENABLE DISABLE TCP/IP ENABLE Enables or disables this network protocol. DISABLE NETBIOS OVER TCP ENABLE Sets Enable/Disable of NetBIOS over TCP protocol. DISABLE Display Conditions: TCP/IP should be enabled.
  • Page 36: Usb Setup

    ITEM SETTINGS EXPLANATION HUB LINK SETTING AUTO NEGOTIATE Sets full or half duplex for communication via a network hub. 100BASE-TX FULL When AUTO is set, negotiation is done automatically. 100BASE-TX HALF 10BASE-T FULL 10BASE-T HALF FACTORY DEFAULTS EXECUTE Reloads the settings present when the unit was setup by the manufacturer.
  • Page 37 ITEM SETTINGS EXPLANATION BINDING LONG EDGE Sets the default binding to SEF or LEF. SHORT EDGE MEDIA CHECK ENABLE Determines whether the printer check the size of paper loaded matches that required for the DISABLE document sent to print. OVERRIDE A4/LT If enabled, when the paper size of a job is set to A4 but there is no A4 set in the printer, if there is Letter paper in the printer, the job will be printed...
  • Page 38 ITEM SETTINGS EXPLANATION EDIT SIZE CASSETTE Sets the size of the printable page area to match SIZE the size of paper in use. This is not the same as the physical paper size, which is always slightly larger. For dimensions of physical page sizes, see “Paper Recommendations”...
  • Page 39: Color Menu

    ITEM SETTINGS EXPLANATION Y DIMENSION Specifies paper length of Custom paper as a MILLIMETER default value. (5.0 INCH) Sets a paper size in the same direction as the paper run direction. Note: The default setting varies depending on MILLIMETER the sales area. (11.0 INCH) MILLIMETER (11.7 INCH)
  • Page 40: Ps Setup

    ITEM SETTINGS EXPLANATION COLOR CYAN DENSITY -3~0~+3 Adjusts the density of each color DENSITY (cyan,magenta, yellow and black). MAGENTA DENSITY -3~0~+3 Normal setting is 0. YELLOW DENSITY -3~0~+3 BLACK DENSITY -3~0~+3 ADJUST REGSTRATION EXECUTE Performs automatic color registration adjustment. Normally this is done on power on and when output tray is opened and then closed.
  • Page 41: Pcl Setup

    PCL S ETUP ITEM SETTINGS EXPLANATION FONT SOURCE RESIDENT Specifies the location of the PCL default font. Normally this will be INTERNAL unless additional RESIDENT2 fonts are installed in the expansion ROM slot or additional fonts have been downloaded to RAM as permanent fonts.
  • Page 42: Xps Setup

    ITEM SETTINGS EXPLANATION TRAY ID# MP TRAY Sets the # to specify the MP tray for the paper feed destination command (ESC&l#H) in PCL5e emulation. TRAY1 Sets the # to specify Tray 1 for the paper feed destination command (ESC&l#H) in PCL5e emulation.
  • Page 43: Ibm Ppr Setup

    IBM PPR S ETUP ITEM SETTINGS EXPLANATION CHARACTER PITCH 10 CPI Specifies character pitch in IBM PPR emulation. 12 CPI 17 CPI 20 CPI PROPORTIONAL FONT CONDENSE 12CPI TO 20CPI Specifies 12CPI pitch for Condense Mode. 12CPI TO 12CPI CHARACTER SET SET-2 Specifies a character set.
  • Page 44: Epson Fx Setup

    EPSON FX S ETUP ITEM SETTINGS EXPLANATION CHARACTER PITCH 10 CPI Specifies character pitch in this emulation. 12 CPI 17 CPI 20 CPI PROPORTIONAL CHARACTER SET SET-2 Specifies a character set. SET-1 SYMBOL SET IBM-437 Specifies a symbol set. (Default Symbol Set only shown) LETTER O STYLE ENABLE...
  • Page 45: Panel Setup

    ANEL ETUP ITEM SETTINGS EXPLANATION NEARLIFE STATUS ENABLE Set LCD panel control at the time of near-life warning for drum. DISABLE Enable: Display a near-life warning. Disable: Do not display a near-life warning. NEARLIFE LED ENABLE Enables/disables illumination of front panel LED when “near-end-of-life”...
  • Page 46: Others Setup

    THERS ETUP ITEM SETTINGS EXPLANATION RAM SETUP RECEIVE BUF SIZE AUTO Sets the size of the receive buffer. 0.5 MB 1 MB 2 MB 4 MB 8 MB 16 MB 32 MB RESOURCE SAVE AUTO Sets the size of the resource saving area. 0.5 MB 1 MB 2 MB...
  • Page 47: Settings

    ITEM SETTINGS EXPLANATION JOB CANCEL CANCEL KEY SHORT Specify the behavior when Cancel button is SETUP BEHAVIOR pressed in printing. LONG INQUIRY DISPLAY Specify whether the Job Cancel selection request will be displayed. ON: Display when Job Cancelling. OFF: Do not displasy. FOCUS POSITION Specify the default selection of Job Cancel request.
  • Page 48: Print Statistics

    RINT STATISTICS This menu should only be changed by the System Administrators. In order to gain access to this menu, follow the instructions in “How to change the settings - administrator” on page 21, but hold down the Menu button instead of the OK button. In this case, the default password is 0000.
  • Page 49: Maintenance

    AINTENANCE EPLACING CONSUMABLE ITEMS Only use genuine original consumables to ensure the best quality and performance from your hardware. Non original products may adversely affect your printer's performance and invalidate your warranty. ONER CARTRIDGE REPLACEMENT NOTE When the LCD display indicates TONER LOW, or if print appears faded, first open output tray and try tapping the cartridge a few times to evenly distribute the toner powder.
  • Page 50 Note the positions of the four cartridges. It is essential that they go back in the same order. 1. Yellow cartridge 2. Magenta cartridge 3. Cyan cartridge 4. Black cartridge Slide the colored release collar on the cartridge to be replaced fully towards the right hand side of the printer.
  • Page 51 Remove the new cartridge from its box but leave its wrapping material in place for the moment. Gently shake the new cartridge from end to end several times to loosen and distribute the toner evenly inside the cartridge. Remove the wrapping material. Holding the cartridge by its top centre, lower it into the printer over the image drum unit from which the old cartridge was removed.
  • Page 52 11. Gently wipe the LED head surface with a clean, lint free cloth. 12. Finally, close output tray and press down firmly at both sides so that the cover latches closed. When the error message “Unknown Consumable” is displayed, you can use any consumables in your product, but you must accept the risks of using non-genuine consumables.
  • Page 53: Replacing The Transfer Belt Unit

    EPLACING THE TRANSFER BELT UNIT The belt unit is located under the image drum assembly. Switch off the printer and allow the fuser to cool for about 10 minutes before opening output tray. Press the cover release and open the printer’s output tray fully. WARNING! If the printer has been powered on, the fuser will be hot.
  • Page 54 Pull the locking levers at each side of the transfer belt up and towards the front of the machine. Using the locking levers (a), lift the belt (b) upwards and withdraw from the machine. Lower the new belt unit into place, with the drive gear towards the rear of the printer.
  • Page 55: Fuser Replacement

    USER REPLACEMENT The fuser is located inside the printer just behind the toner cartridges. WARNING! If the printer has recently been powered on, some fuser components will be very hot. Handle the fuser with extreme care, holding it only by its handle, which will only be mildly warm to the touch.
  • Page 56 Push the two retaining levers (b) towards the rear of the printer to lock the fuser in place. Finally, close output tray and press down firmly at both sides so that the cover latches closed. Maintenance > 56...
  • Page 57: Cleaning

    LEANING CAUTION! Use a clean, moist, lint-free cloth for cleaning. Do not use benzine, thinners or alcohol as a cleaning agent. THE UNIT CASING Switch the printer off. Wipe the unit surface with a soft cloth moistened sparingly with water or neutral detergent.
  • Page 58: Installing Upgrades

    NSTALLING UPGRADES This section explains how to install optional equipment into your printer. This includes: > additional paper tray DDITIONAL PAPER TRAY Switch the printer off and disconnect the AC power cable. Place additional paper tray on desired location. Observing safety rules for lifting and, using locating guides, place printer on top of the additional paper tray.
  • Page 59: Setting The Driver Device Options

    ETTING THE DRIVER DEVICE OPTIONS Once your new upgrade has been installed, you may need to update the printer driver so that the additional features are available to your applications. Accessories such as additional paper trays will only be usable if the printer driver on your computer knows they are there.
  • Page 60: Troubleshooting

    ROUBLESHOOTING Provided that you follow the recommendations in this guide on the use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.
  • Page 61: Paper Sensor Error Codes

    APER SENSOR ERROR CODES 380, 400 CODE # LOCATION CODE # LOCATION Duplex MP tray Duplex Paper tray Duplex Paper tray Paper feed Paper size Paper path Rear output tray (sensor not shown) Paper exit a. If fitted. Troubleshooting > 61...
  • Page 62: Clearing Paper Jams

    LEARING PAPER JAMS If a sheet is well advanced out of the top of the printer, simply grip it and pull gently to draw it fully out. If it does not remove easily, do not use excessive force. It can be removed from the rear later.
  • Page 63 Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. CAUTION! Do not use any sharp or abrasive objects to separate sheets from the belt. This may damage the belt surface. To remove a sheet with its leading edge at the front of the belt (a), lift the plastic guard (e) at the front of the printer, then carefully lift the sheet from the belt and pull it forwards into the internal drum cavity and withdraw the sheet.
  • Page 64 through the drum cavity area. Then allow the pressure release lever to rise again. NOTE If the sheet is well advanced into the fuser (only a short length is still visible), do not attempt to pull it back. To remove a sheet in the fuser, move the two retaining levers (e) towards the front of the machine to release the fuser.
  • Page 65 If you were duplex printing when the jam occurred, check the duplex paper path: Pull the locking levers at each side of the transfer belt up and towards the front of the machine. Using the locking levers (a), lift the belt (b) upwards and withdraw from the machine.
  • Page 66 Lower output tray but do not press down to latch it closed yet. This will protect the drum from excessive exposure to room lighting while you check the remaining areas for jammed sheets. Open rear output tray (h) and check for a sheet of paper in the rear path area (i). >...
  • Page 67: Dealing With Unsatisfactory Printing

    EALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Vertical white lines can The LED head is dirty. Wipe the LED head with a soft, be seen on the printed lint-free cloth. page. The toner is low. Open output tray and tap the cartridge a few times to evenly distribute any remaining toner.
  • Page 68 SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE Horizontal Lines and When the interval is about Wipe it lightly with a soft cloth. spots appear 94mm (4in), the image drum Replace the image drum periodically. (the green tube) is damaged cartridge when it is damaged. or dirty.
  • Page 69: Specifications

    PECIFICATIONS C332 - N34342A , N34342B ITEM SPECIFICATION Dimensions 410 x 504 x 242mm (W x D x H) Weight 21Kg approx. Power supply 110 to 127VAC @ 50/60 Hz ± 2% 220 to 240VAC @ 50/60 Hz ± 2% Operating environment Operating 10 to 32 °C/20 to 80% RH...
  • Page 70: Index

    NDEX Belt how to replace ....53 Cleaning the LED head ..57 Duplex paper size and weight limits ....13 Envelopes loading ......17 Fuser how to replace ....55 Getting Started .......9 Major printer components and paper path ......
  • Page 71: Oki Contact Details

    Tel: +353 1 4049570 e-mail: event@oki.ua Fax: +353 1 4049555 Website: www.oki.it Website: www.oki.ua E-mail: tech.support@oki.ie OKI Systems (Polska) Sp. z o.o OKI Sistem ve Yazıcı Çözümler OKI Systems (Czech and Slo- Platinium Business Park II, 3rd Tic. Ltd. Şti. vak), s.r.o.
  • Page 72 Oki Systems (Thailand) Ltd. Email: LASatisfaction@okidata.com Tevlingveien 23 1168/81-82 Lumpini Tower, N-1081 Oslo Oki Data de Mexico, S.A. de C.V. 27th Floor Rama IV Road Tungmahamek, Sathorn Tel: +47 (0) 63 89 36 00 Mariano Escobedo #748, Piso 8 Bangkok 10120 Telefax: +47 (0) 63 89 36 01 Col.
  • Page 73 4-11-22 Shibaura, Minato-ku,Tokyo 108-8551, Japan www.oki.com/printing/ 46472902EE Rev1...

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C332

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