AddPac AP-IPNext SMT User Manual page 66

As a process which is used in a general office environment, this is a service which allows you to listen
to introduction of company by using IVR service, to make a call by entering a designated extension
number and when you do not know the extension, you may press '0' to be connected to information
desk.
A simple type of IVR service, which is provided at default, is presented in here and for more complex
type of IVR service can be used by IVR Editor which is used for editing the scenario.
The following service can be carried out (Call Management > Advanced Service > Auto Attendant
Service) , as it is shown in the picture below.
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SMM - Auto Attendant
Ref.
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6
Description
Enabling or disabling Auto Attendant Service
Setting up the telephone numbers for Auto Attendant Service
Selecting 'Partition' (options)
Selecting the audio codec which is to be used in Auto Attendant Service.
The supporting codec is G.711A/Ilaw and G.729
Setting a number of frames for each port
Setting up a designated extension number for when '0' is entered from
Auto Attendant Service
66 AddPac Technology