Troubleshooting - CookTek MCD1800G Installation & Operation Owner's Manual

Symptom Cause of Error
No power (no • Unit unplugged.
lights or fan • No power to receptacle.
noise.)
Pan does not • Pan is not induction
heat.
• Pan diameter is less than
• Pan not centered
Cooktop suddenly • Possible power brown
stops heating
• Circuit shared with
• Air vents blocked or
• Safety shut-off engaged.
Pan does not get • Extension cord in use.
hot enough even
though power
levels are set • Circuit shared with
to maximum –
induction efficient
pan in use
Pan heats • Pan is not induction
unevenly, does
not maintain heat • Pan bottom may not be
level, or
overheats. • Pan not centered.
• Pan diameter is less than

TROUBLEShOOTING

efficient.
7 inches.
over cooktop logo not
centered.
out.
another electrical device.
insufficient air circulation
another electrical device.
efficient.
flat enough.
7" (178 mm).
Displayed Message
• Plug unit into appropriate receptacle
• Make sure that receptacle is energized.
• Check wall switches.
• Check circuit breaker.
• Plug a different electronic device into the
receptacle to make sure that power is
present.
• Use induction efficient pan.
• Use a larger induction efficient pan
• Center pan.
• Assure proper voltage/power levels.
• Make sure the cooktop is not
sharing a circuit with electrical devices.
• Check air vents to make sure that they
are not blocked. Make sure that there is
sufficient air flow around the appliance.
• The safety shut-off will engage if an
empty pan is left on the surface while
the unit is working at full power. Make
sure that the surface is clear. Wait 15-20
minutes for the unit to reset.
• DO NOT use extension cords. Extension
cords may affect the power levels
reaching the appliance.
• Make sure that the unit is not sharing a
circuit with other electrical devices.
• Use induction efficient pan.
• Use flatter pan.
• Center pan.
• Use a larger induction efficient pan.
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