In the event of a possible malfunction, your CookTek cooktop will display an Error
Code on the LCD Information Center and the unit will beep the number of times
indicated by the error. Please consult the following table when encountering an
Error Code. To reset the error conditions, remove the pan from the unit and press
the POWER button or unplug the unit.
Error Cause of Error
1
Shorted RTD
2
Opened RTD
3
Over current (peak)
4
Open TCO
5
Airflow blocked
6
High line voltage
7
Hardware failure
8
Zero cross failure
9
Clock corrupt
10
Pan RTD failure
11
Tag communication
failure
12
RFID reader failure
14
User interface error
16
Critical error
ERROR CODES
Displayed Message Troubleshooting
Temperature sensor
failed. Call dealer.
Temperature sensor
failed. Call dealer.
Incompatible pan.
Overheating. Check
airflow. Unplug, let cool.
Airflow blocked. Clean
grease filter.
Input voltage too high.
Check main voltage.
Call dealer for service.
Call dealer for service.
Reset clock.
Pan temperature
sensor failure.
Reposition pan and
cycle power.
Call dealer for service.
Cycle power.
Call dealer for service.
13
Service required.
Remove any pans from cooktop
surface and let unit cool. Then turn
unit off, then on. If problem
was temperature related, the unit
will return to normal operation.
Otherwise, service is required.
Try different cookware. Service
may be required.
Check airflow. Clear air vents.
Listen for fan operation.
Check to ensure the grease filter is
clean and dry. Make certain there
are no foreign objects blocking air
flow. Check the air filter to ensure
that the arrow on the filter is
pointing up.
To reset, unplug unit, wait 5 sec-
onds, and plug in again. If problem
persists, have an electrician moni-
tor the line voltage.
Service required. Turn unit off,
then on. Plug unit into outlet on
different circuit breaker. If problem
persists, service is required.
Service required. Turn unit off,
then on. Plug unit into outlet on
different circuit breaker. If problem
persists, service is required.
Reset clock.
RFID pan needs repair. Service
needed for pan.
Ensure the RFID tag on the pan is
properly located.
Service required.
Service required.
Service required.
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