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Owner's Manual
For CookTek Single Hobs, Double Hobs, and Woks
CAUTION: Read all instructions before using these units.
DOC-1868 / Rev B / June 2024

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Summary of Contents for CookTek Helios Standard

  • Page 1 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks CAUTION: Read all instructions before using these units. DOC-1868 / Rev B / June 2024...
  • Page 2: Table Of Contents

    Table of Contents Preparing Your Cooktop..............1 Electrical Installation Requirements..........1 Installation Guidelines..............2-3 Approved for Commercial Use............3 Helios Standard................4 Power Mode................5 Temperature Mode...............6 Woks..................7 Helios Touch..................8 Power Mode................9 Temperature Mode.............10 Double Hobs................11 Woks..................12 Cleaning and Maintenance............13 Important Information and Safety Precautions......14-15 Warranty..................15 Clearance and Dimensions............16...
  • Page 3: Preparing Your Cooktop

    Before you Begin: Some units may come equipped with a removable IEC power cord. Please make sure that this power cord is firmly attached to your CookTek unit BEFORE plugging the unit into the power receptacle and before attempting operation.
  • Page 4: Installation Guidelines

    • Do not install the unit near other equipment that generates excessive heat or grease that can be pulled into the CookTek unit by its fan (i.e. griddles, fryers, etc.). • Do not place the unit near items that generate excessive steam that can be pulled into the CookTek unit by its fan (i.e.
  • Page 5: Approved For Commercial Use

    APPROVED FOR COMMERCIAL USE CookTek cooktops and woks have been tested to be in conformance with UL 197 and CSA C22.2 standards and bear the commercially rated approvals. CookTek’s cooktops have been tested to be in conformance with the European Economic Area standards and bear the CE marking signifying European Conformity.
  • Page 6: Helios Standard

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks HELIOS STANDARD (NON-TOUCH DISPLAY) Freestanding: HRF-9500-SH18-1, HRF-9500-SH25-1, HRF-9500-SH35-1 Drop-in: HRD-9500-SH18-1, HRD-9500-SH25-1, HRD-9500-SH35-1 Freestanding Double Hobs: HRF-9500-FB25-1, HRF-9500-FB35-1, HRF-9500-SS25-1, HRF-9500-SS35-1 Drop-in Double Hobs: HRD-9500-FB25-1, HRD-9500-FB35-1, HRD-9500-SS25-1, HRD-9500-SS35-1 Freestanding Woks: HRF-9500-WK18-1, HRF-9500-WK25-1, HRF-9500-WK35-1...
  • Page 7: Power Mode

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks POWER MODE (COOKTOPS AND WOKS) Your CookTek Cooktop has two different cooking modes: Temperature Mode and Power Mode. IMPORTANT: Woks only operate in Power Mode. General Operation: Plug cooktop into a grounded, single-phase receptacle. Models will run on 100-120VAC drawing up to 1800W depending on model, or on 200-240VAC drawing a maximum of 3500W depending on model.
  • Page 8: Temperature Mode

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks TEMPERATURE MODE (COOKTOPS ONLY) When your recipe requires a precise and even temperature to be maintained over a period of time, the Temperature Mode is recommended. IMPORTANT: Woks only operate in Power Mode.
  • Page 9 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks WOK OPERATION Wok operation is similar to the standard cooktop operation with a few small differences. • On wok units, as with cooktop units, after turning the power off, you will notice that the internal cooling fan will continue to run for a short period of time.
  • Page 10: Woks

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks HELIOS TOUCH (TOUCH DISPLAY) Freestanding Single Hob: HTF-9500-SH18-1, HTF-9500-SH25-1, HTF-9500-SH35-1 Freestanding Double Hobs: HTF-9500-FB25-1, HTF-9500-FB35-1, HTF-9500-SS25-1, HTF-9500-SS35-1 Freestanding Woks: HTF-9500-WK18-1, HTF-9500-WK25-1, HTF-9500-WK35-1...
  • Page 11: Power Mode

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks POWER MODE (COOKTOPS AND WOKS) Your CookTek Cooktop has two different cooking modes: Temperature Mode and Power (%) Mode. NOTE: Woks only operate with Power Mode. General Operation: Plug cooktop into a grounded, single-phase receptacle. Models will run on 100-120VAC drawing up to 1800W depending on model, or on 200-240VAC drawing a maximum of 3500W per hob depending on model.
  • Page 12 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks TEMPERATURE MODE (COOKTOPS ONLY) When your recipe requires a precise and even temperature to be maintained over a period of time, use Temperature Mode. NOTE: Temperature Mode monitors the temperature of the bottom of the pan. For actual temperature of the food contents, a contact thermometer should be used.
  • Page 13 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks DOUBLE HOB COOKTOPS • Turn the cooktop “ON” by pressing the power button on the user interface. • The unit defaults to Power Mode. • Each hob has its own, separately controlled Temperature/Power Mode toggle arrows.
  • Page 14 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks WOK OPERATION Wok operation is similar to the standard single hob cooktop operation with a few differences. • On wok units, as with cooktop units, after turning the power off, you will notice that the internal cooling fan will continue to run for a short period of time.
  • Page 15: Cleaning And Maintenance

    For CookTek Single Hobs, Double Hobs, and Woks CLEANING AND MAINTENANCE Your CookTek Induction Cooktop is easy to keep clean. Follow the instructions below. • Turn the unit OFF and remove the plug from any power outlets prior to cleaning.
  • Page 16: Important Information And Safety Precautions

    • This product may only be serviced by an authorized service agent or by CookTek personnel. Do not attempt to open the unit or perform service of any kind. For service information, contact CookTek at +1 (214) 379-6000.
  • Page 17: Warranty

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks • The cooktops/woks are designed to work with CookTek recommended induction compatible cookware only. • Users wearing a pacemaker should consult their doctor or the pacemaker manufacturer prior to operating CookTek induction equipment. The electro-magnetic field may interfere with the proper function of the pacemaker.
  • Page 18 NOTE: The 6” (152 mm) can be reduced if additional fans and ducting are added to provide forced ventilation. Freestanding Single Hob, Helios Standard: HRF-9500-SH18-1, HRF-9500-SH25-1, HRF-9500-SH35-1 18.5 13.7 Freestanding Single Hob, Helios Touch: HTF-9500-SH18-1, HTF-9500-SH25-1, HTF-9500-SH35-1 18.5...
  • Page 19 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Freestanding Double Hob, Helios Standard, Front to Back: HRF-9500-FB25-1, HRF-9500-FB35-1 32.3 13.7 Freestanding Double Hob, Helios Touch, Front to Back: HTF-9500-FB25-1, HTF-9500-FB35-1 32.3 13.7...
  • Page 20 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Freestanding Double Hob, Helios Standard, Side to Side: HTF-9500-SS25-1, HTF-9500-SS35-1 18.5 27.4 Freestanding Double Hob, Helios Touch, Side to Side: HRF-9500-SS25-1, HRF-9500-SS35-1 18.5 27.4...
  • Page 21 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Freestanding Wok, Helios Standard: HRF-9500-WK18-1, HRF-9500-WK25-1, HRF-9500-WK35-1 11.6 20.0 15.6 Freestanding Wok, Helios Touch: HTF-9500-WK18-1, HTF-9500-WK25-1, HTF-9500-WK35-1 11.6 20.0 15.6...
  • Page 22 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Drop-in Single Hob, Helios Standard: HRD-9500-SH18-1, HRD-9500-SH25-1, HRD-9500-SH35-1 13.5 13.5 12.8 12.8...
  • Page 23 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Drop-in Single Hob Cutout Dimensions Top Mount Flush Mount...
  • Page 24: Drop-In Double Hobs

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Drop-in Double Hob, Front to Back, Helios Standard: HRD-9500-FB25-1, HRD-9500-FB35-1 26.5 27.3 26.5 27.3 13.5 12.8 13.5 12.8 Drop-in Double Hob, Side to Side, Helios Standard: HRD-9500-SS25-1, HRD-9500-SS35-1 27.3 13.5 12.8...
  • Page 25 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Drop-in Front to Back Double Hob Cutout Dimensions Top Mount Flush Mount...
  • Page 26 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Drop-in Side to Side Double Hob Cutout Dimensions Top Mount Flush Mount...
  • Page 27 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Drop-in Wok, Helios Standard: HRD-9500-WK18-1, HRD-9500-WK25-1, HRD-9500-WK35-1 15.38 16.5 11.34 15.38 16.5 11.34 15.38 16.5 11.34 16.5 16.5 16.5 15.38 16.5 11.34 16.5 15.38...
  • Page 28: Drop-In Woks

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks Drop-in Woks Cutout Dimensions...
  • Page 29: Troubleshooting

    Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks TROUBLESHOOTING Symptom Error Cause Displayed Message • Plug unit into appropriate receptacle. • Make sure that receptacle is energized. • Unit unplugged. • Check wall switches. No power (no lights •...
  • Page 30: Error Codes

    For CookTek Single Hobs, Double Hobs, and Woks ERROR CODES In the event of a possible malfunction, your CookTek cooktop/wok will display and Error Code on the interface, and the unit will beep the number of times indicated by the error. Please consult the following table when encountering an Error code.
  • Page 31 Owner’s Manual For CookTek Single Hobs, Double Hobs, and Woks CookTek Induction Systems, LLC Phone: 1-800-908-8726 | +1 214-379-6000 Fax: +1 214-379-6073 Email: ARP@turbochef.com Website: cooktek.com DOC-1868 / Rev B / June 2024...

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