Service Information; Before You Call For Service - Magic Chef 6898XVB Owner's Manual

BEFORE YOU CALL FOR SERVICE

Check these points if . . .
Part or all of your electric range does not operate
S Is the range plug loose or disconnected from the elec-
trical outlet?
S Are any house fuses blown or circuit breakers tripped?
S Has the power supply to the home been interrupted?
S Are the oven controls properly set?
S Was the electronic control correctly set?
S Was the door left in the locked position following a self-
clean cycle?
S Is the oven set for automatic oven cooking?
S ON CANADIAN MODELS ONLY: Check to see if a
fuse has blown (See page 20).
Surface elements fail to turn on or heat the food
properly.
S Is the range plug loose or disconnect from the electri-
cal outlet?
S If the range has coil elements, are they properly
plugged into the receptacles?
S Were appropriate utensils used? (See Cookware or
Cooking Tips Sections)
S Are the surface element controls properly set?
S Is voltage to the house reduced?
S CANADIAN MODELS ONLY: The smoothtop cook-
top will not operate during a self-clean operation. This
is normal.
Food not baking or cooking correctly
S Are the oven racks properly placed for baking?
S Have you used aluminum foil correctly?
S Was the oven preheated as recommended?
S Are the controls properly set?
S Is there 1 to 2 inches of space between pans and the
oven walls? Are the range and oven racks level?
S Was good cookware/bakeware of the proper size
used?
S Was the oven vent covered or blocked on the range
surface?
S Are you using a tested recipe from a reliable source?
Baking results differ from previous oven
S Oven thermostat calibration may differ between old
and new oven. The newer oven thermostat may be
more accurate than the one on you previous oven.
Follow a reliable recipe and review baking information
on pages 12 to 13. If you still feel the oven temperature
is incorrect see page 20 for information on adjusting
the oven thermostat.
Food does not broil correctly
S Was the control set properly for broiling? (See page
14).
S Was the proper rack position used? (See page 14).
S Did you allow time for the broil element to preheat?
S Did you use the broiler pan that came with the range?
S Was aluminum foil used on the broiler insert, blocking
the slits for fat drainage?
Oven light does not operate
S Is the bulb loose or burned out?
S Is the light switch in the On position?
Oven will not self-clean
S Is the self-clean control set properly? (See pages
16-17).
S Is the oven set for a delayed clean operation?
S Is the oven door properly locked?
S Was the oven heavily soiled?
Oven door will not unlock
S Has the self-clean cycle been completed for at least
one hour?
S Was the door correctly unlocked?
"F" plus a number appears in the display
S This is a fault code. If a fault code appears in the dis-
play and a continuous beep sounds, press the STOP/
CLEAR pad. See page 20 for additional information.
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