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Kenmore 15701 Use & Care Manual: Troubleshooting Guide

Ultra wash dishwasher.
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Troubleshooting Guide

Dishwasher is not operating properly
PROBLEM ...
Dishwasher does not
run or stops during a
cycle
Dishwasher will
not fill
Dishwasher seems
to run too long
Water remains
in dishwasher
Detergent remains in
covered section of
dispenser
White residue
appears on front
of access panel
Odor in the
dishwasher
Condensation on
kitchen counter
Dishes are not cleaned completely
Food soil left
on dishes
18
CAUSE ...
Door not closed
Wrong cycle selected
No or improper power sup-
plied to dishwasher
Motor stopped due to overload
No water supplied to
dishwasher
Overfill protector stuck
Water supplied to dish-washer
is not hot enough
Cycle not finished
Cycle not finished
Detergent has lumps
Bottom rack in backwards
Too much detergent
was used
Brand of detergent
developing excess foam
Dishes only washed every
2-3 days
Plastic smell of new dishwasher
Excessive moisture from vent in
dishwasher console
Improper loading
Water temperature is too low
Use of incorrect, too little,
or ineffective detergent
SOLUTION ...
Make sure door is closed and securely latched.
Refer to the "Cycles" section, page 12.
Check to see if household fuse or circuit breaker is
blown or tripped.
Motor will automatically reset itself within a few minutes.
If it does not restart, call for service.
Check to see if shut-off valve (if installed) is turned on.
Check to see if the overfill protector moves up and down
freely. Press down to release.
It is normal for the dishwasher to run longer while heating
water. Refer to the "Water temperature tips" section,
page 11.
• A delay will occur in the main wash if the Water Heat
option is selected.
• Three delays will occur if the Pots & Pans cycle is
selected.
• The final rinse will automatically delay until the water
temperature reaches 135°F (57°C).
Wait for the cycle to complete.
Wait for the cycle to complete.
Replace with dry, lump-free detergent.
Refer to the "Parts and Features" section, page 3 and
reinstall rack if necessary.
Refer to the "Using the detergent dispenser" section,
page 10.
Try a different brand to reduce foaming and eliminate
buildup.
Run a Quick Rinse cycle at least once or twice a day
until full load is accumulated.
Run a vinegar rinse, as described on the next page.
Dishwasher console should be aligned with countertop.
Refer to Installation Instructions for more information.
Refer to the "Loading Your Dishwasher" section,
pages 7-9.
Use the Water Heat option. If needed, turn home water
heater up to ensure water entering dishwasher is 120°F
(49°C) minimum. Refer to the "Water temperature tips"
section, page 11.
Use recommended dishwasher detergents only. Refer
to the "Using the detergent dispenser" section, page 10.
Never use less than one tablespoon per load. Detergent
must be fresh to be effective. Always store detergent in
a cool, dry area.

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