Troubleshooting Guide - Kenmore 15701 Use & Care Manual

Troubleshooting Guide
Dishwasher is not operating properly
PROBLEM... CAUSE... SOLUTION...
Dishwasher does not
run or stops during a
cycle
Door not closed
Wrong cycle selected
No or improper power sup-
plied to dishwasher
Motor stopped due to overload
No water supplied to
dishwasher
Make sure door is closed and securely latched.
Refer to the "Cycles" section, page 12.
Check to see if household fuse or circuit breaker is
blown or tripped.
Motor will automatically reset itself within a few minutes.
If it does not restart, call for service.
Check to see if shut-off valve (if installed) is turned on.
Dishwasher will Overfill protector stuck Check to see if the overfill protector moves up and down
not fill freely. Press down to release.
Dishwasher seems
to run too long
Water supplied to dish-washer
is not hot enough
It is normal for the dishwasher to run longer while heating
water. Refer to the "Water temperature tips" section,
page 11.
• A delay wilt occur in the main wash if the Water Heat
option is selected.
• Three delays will occur if the Pots & Pans cycle is
selected.
• The final rinse wilt automatically delay until the water
temperature reaches 135°F (57°C).
Water remains Cycle not finished Wait for the cycle to complete.
in dishwasher
Detergent remains in Cycle not finished Wait for the cycle to complete.
covered section of Detergent has lumps Replace with dry, lump-free detergent.
dispenser Bottom rack in backwards Refer to the "Parts and Features" section, page 3 and
reinstall rack if necessary.
White residue Too much detergent Refer to the "Using the detergent dispenser" section,
appears on front was used page 19.
of access panel Brand of detergent Try a different brand to reduce foaming and eliminate
developing excess foam buildup.
Odor in the Dishes only washed every Run a Quick Rinse cycle at least once or twice a day
dishwasher 2-3 days until full load is accumulated.
Plastic smell of new dishwasher Run a vinegar rinse, as described on the next page.
Condensation on Excessive moisture from vent in Dishwasher console should be aligned with countertop.
kitchen counter dishwasher console Refer to Installation Instructions for more information.
Dishes are not cleaned completely
Food soil left Improper loading
on dishes
Water temperature is too low
Use of incorrect, too little,
or ineffective detergent
18
Refer to the "Loading Your Dishwasher" section,
pages 7-9.
Use the Water Heat option. If needed, turn home water
heater up to ensure water entering dishwasher is 120°F
(49°C) minimum. Refer to the "Water temperature tips"
section, page 11.
Use recommended dishwasher detergents only. Refer
to the "Using the detergent dispenser" section, page 10.
Never use less than one tablespoon per load. Detergent
must be fresh to be effective. Always store detergent in
a cool, dry area.