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12-5. Q & A
Q1. The machine does not respond to my keystrokes even while operating.
Check if Child Lock is on. To switch it off, see the User Guide.
Q2. The hydration time in the Drying course is set to 17 minutes.
Can I change the time in any way?
We have extended the hydration time for faster drying. The user cannot change or modify the time at
all.
Q3. The temperature is not displayed during the rinse cycle of the Boiling course.
The boiling feature only works for washing and therefore the temperature is not displayed in the
rinse cycle.
Q4. The Rinse Button LED blinks even when the machine is in the hydration process. Does this
indicate an error?
The hydrating process after the wash is classified as part of the rinse cycle. This is a normal
operation, not an error.
Q5. During the dry cycle, I hear the sound of water continuously falling.
This is a laundry condensing system that supplies cold water to drain out the vapor and the cold water
at the same time. It is a normal operation for effective drying.
Q6. The transparent glass door is very hot during the boiling or drying processes. Is this all right?
The heat inside the tube while boiling or drying can cause physical damage. To avoid this, we use
reinforced glass for the internal door and reinforced plastic for the outside door. Internal heat can be
transferred to the user but there is no risk of harm. You do not need to worry about this. The
company's 10kg drum machine uses a double door system of reinforced glass and plastic, which is
even safer than other third-party products.
Q7. Can I use a normal dry cleaning detergent available on the market for effective cleaning?
The drum machine dries the laundry at a high temp. over a long time. Other chemicals can cause
damage to the laundry in the drying process. Do not use other detergents.
Q8. I see the error 'hot' displayed.
This message appears when trying to open the door or perform other functions when the internal temp
is hot during the boiling or drying processes. This informs you to be careful as the internal tube is hot.
Wait until the internal tube cools down.
Q9. I cannot select the drying time and the drying option at the same time.
The drying option is a kind of course that continues until the laundry is completely dried. The drying
time is a simple function that you can add if the laundry is insufficiently dry even after the drying cycle.
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