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Samsung WF219AN /XAA Series Fast Track Troubleshooting
Samsung WF219AN /XAA Series Fast Track Troubleshooting

Samsung WF219AN /XAA Series Fast Track Troubleshooting

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Models: WF219AN*/XAA
Please Note: There are multi-
ple Versions of this model,
verify your parts order
SUPPORT INFORMATION
Training — Plus One
http://my.plus1solutions.net/clientPortals/samsung/
Help — GSPN
http://service.samsungportal.com/
Samsung Product Support TV
Customer information videos and chat programs. Programs for Fridges, Laundry, Ranges & D/W
Quick Test Mode
Note: This test erases all faults and memory
To enter press Spin, Soil, & Power
simultaneously with the power off.
1. All LED's light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software then clears the
EEprom.
3. Early Production After the displaying the soft-
ware version, it will display "F4" Go to step 4.
3. Late Production After the displaying the soft-
ware version, Jog dial CCW to display "F4"
If EEEE is displayed the PCB ass'y is defective.
4. When the model version (F4) is displayed. Press
the following keys to test the various components
Press Temp Key (if door doesn't lock press Spin) to
cycle through the Water Valves circuit test in this or-
der: Cold Main, Bleach, Cold Main & Bleach for Fabric
Softener, Hot, then off.
Press Soil Key to test the motor
Press Spin Key to test Door Lock/Unlock circuit.
Press Signal Key to test the Pump
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAiL
All memory will be cleared, including Fault Codes
This should be done when a new Main PCB is
installed
# tsWF219 RevG 03/21/2011
Fast Track Troubleshooting
IMPORTANT SAFETY NOTICE – "For Technicians Only" This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
http://support-us.samsung.com/spstv/howto.jsp
Service Mode:
This mode allows more detailed operation tests and trouble-
:
shooting, to enter press Signal & Extra Rinse
simultaneously with the power on.
While in Service Mode the following tests can be performed:
Quick Spin Test = Delay Start & Spin: This accelerates the
drum motor from 0 to maximum RPM
utes.
ance detection is bypassed and the door may not lock.
Press the Start/Pause button during the test to hold its spinning
speed for 10 minutes before going back to Quick Spin Test
Mode.
Cycle Count = Press the Signal button to see how many times
Soft Ware # = Press the Soil button to see the software version
Fast Time Down = Press the Temp button to advance to the
Fault Code Test = Press the Spin button to view the stored fault
codes – then turn Dial to view error codes (Push Start/Pause
while the code is displayed to view the number of cycles since
the error occurred)
Peripheral (Main PCB) input Tests
1. Select Extra Wash. Then turn the Dial so that the Normal is
turned on. Next, press the Start/Pause Key. The Water
Temperature will be displayed in Fahrenheit.
2. Select Extra Wash. Then turn the Dial so that the White is
turned on. Next, press the Start/Pause Key. The door status will
be displayed (OP if open, CL if closed).
3. Select Extra Wash. Then turn the Dial so that the Wool is
The frequency will change as the unit fills.
Publication # tsWF219 Revision Date 03/21/2011
Note: Stay with the washer during this test, out of bal-
the unit was used
information
next cycle
turned on. Next, press the Start/Pause Key. The door lock
Switch status will be displayed (UL if unlocked, Lo if locked).
Water Frequency/Water Sensor Testing
Select a cycle & start the washer, enter Service Mode &
press Extra Wash.
Turn the Dial so that the Perm Press is turned on. Next, press
the Start/Pause Key. The Water Frequency will be displayed.
Please Note: Bulletin
on Spin Issue & Door
Glass
over a few min-
1

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Summary of Contents for Samsung WF219AN /XAA Series

  • Page 1 Training — Plus One http://my.plus1solutions.net/clientPortals/samsung/ Please Note: Bulletin Help — GSPN http://service.samsungportal.com/ on Spin Issue & Door Samsung Product Support TV http://support-us.samsung.com/spstv/howto.jsp Glass Customer information videos and chat programs. Programs for Fridges, Laundry, Ranges & D/W Service Mode: Quick Test Mode...
  • Page 2 # tsWF219 RevG 03/21/2011...
  • Page 3 Washer Connector Checks WF219 CN10 1 Main Valve (Blu) RY9 Washer Heater Relay 2 Hot Valve (Red) 1 Heater (Red) 1 Motor Pwr U Phase (Blu) 4 Bleach Valve (Pnk) 2 (N) (White) 2 Motor Pwr V Phase (Wht) 6 Drain Pump (Blk) 3 Motor Pwr W Phase (Red) 7 Door Lock Close (Sky) 8 Door Lock Open (Wht)
  • Page 4 Door Lock Check Test 1 Test 2 Connector CN5 Pin 3 (Blue) and CN10 Pin 7 (S/ When Door is Locked or Unlocked With Power Off, the resistance Blue) there is a pulse of 120VAC for a few between these pins will be between milliseconds.
  • Page 5 Error Type Error Mode Details Check for Foreign material entering the pump or hoses. Drain Error Check to make sure the wiring harness is connected properly. Check the water pump terminal . Check for freezing Make sure to check the operating voltage. (An error occurs when Power Error under or over voltage is supplied.) Check whether a plug recepta- cle is used.
  • Page 6 Error Type Error Mode Details This can be a short or a wire disconnected to the heater circuit. This Heater Error can also be problem with the tub contacting the heater or if the wa- ter in the tub is frozen or there is no water. The error is triggered by temperatures above 145C.
  • Page 7 Stacking Kit : (Model SK-3A1/XAA SK-4A/XAA Samsung washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer When using non-HE detergents, or using too much detergent for the water hard-...