Troubleshooting - FireplaceXtrordinair 42 Apex Owner's Manual

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18

Troubleshooting

Problem
Smoke Enters Room During
Start-Up
Kindling Does Not Start -
Fire Smolders
Smoke Enters Room While
Re-Loading
Fireplace Does Not Burn Hot
Enough
Blower Does Not Run
Fireplace Does Not Burn
Overnight
© Travis Industries
Operation
Possible Cause
Cold Air Blockage - burn a piece of newspaper on top
of the smoke shelf under the bypass opening.
By-pass is Closed - Open the by-pass by pulling the
block above the door all the way out.
Close the doors - if the flame is not getting enough air,
first make sure the air control is open (all the way
right). If additional air is needed, a small crack in the
door is all that is needed.
Cold Air Blockage - burn a piece of newspaper to
establish a draft.
Not enough starter paper - use additional newspaper if
necessary.
By-pass is Closed - Open the by-pass by pulling the
ring above the door all the way out.
Not enough air - first make sure the air control is open
(all the way right). If additional air is needed, a small
crack in the door is all that is needed.
By-Pass not Opened - Open the by-pass (the ring
above the doors) using gloves or a tool before opening
the door.
Insufficient Draft - Chimney height and outside
conditions can negatively affect draft. In these cases a
small amount of smoke may enter the home. Adding
more pipe or a draft-inducing cap may help.
Wood is Wet - see the section "Selecting Wood" on
page 12 for details on wood.
Insufficient Draft - Chimney height and outside
conditions can negatively affect draft. In these cases
the fire may burn slowly. Adding more pipe or a draft-
inducing cap may help.
Air Control is Not Wide Open - Make sure the air
control is all the way to the right. Slide the control
back and forth rapidly to insure the control is not stuck.
Fireplace is Not Up to Temperature - This is normal.
The blower will come on when the fireplace is hot -
usually 15 to 30 minutes.
Electricity is Cut to the Blower - Check the household
breaker or fuse to make sure it is operable.
The door is not sealing - See the section "Check the
Door Seal, Adjust if Necessary" on page 16 for details.
4161018
100-01437

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