epiphan Pearl-2 User Manual
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epiphan Pearl-2 User Manual

Live switcher / video encoder
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User Guide
Epiphan Pearl-2
Pearl-2 Rackmount
Pearl-2 Rackmount Twin
 
 
 
 
Release 4.2.1
March 7, 2017
UG115-06
© and ™ 2017, Epiphan Systems, Inc

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Summary of Contents for epiphan Pearl-2

  • Page 1 User Guide Epiphan Pearl-2 Pearl-2 Rackmount Pearl-2 Rackmount Twin         Release 4.2.1 March 7, 2017 UG115-06 © and ™ 2017, Epiphan Systems, Inc...
  • Page 2 This document, the Epiphan web site, and the information contained therein, including but not limited to the text, videos and images as well as Epiphan System Inc.’s trademarks, trade names and logos are the property of Epiphan Systems Inc. and its affiliates and licensors, and are protected from unauthorized copying and dissemination by Canadian copyright law, United States copyright law, trademark law, international conventions and other intellectual property laws.

  • Page 3: Specifications

    Go to the page of the Epiphan website to get the most recent product specifications and additional information about Epiphan Pearl-2. Warranty All Epiphan Systems products are provided with a 100% return to depot warranty for one year from the date of purchase. Technical support Epiphan’s products are backed by our professional support team.
  • Page 4 Firmware 4.2.1 adds performance enhancements to Pearl-2. Firmware 4.2.1 Recording MP4 and MOV files Firmware 4.2.1 improves the compatibility of video files that you record as MP4 and MOV using Pearl-2. Now you can play them using a greater variety of media players. SDI performance enhancement...

  • Page 5: Table Of Contents

    Streaming, recording and monitoring using the Dashboard interface Understanding the Dashboard interface Configuring Dashboard panels for visual confidence monitoring Monitoring video and audio sources Configuring and monitoring video outputs Controlling streaming and recording using Epiphan Live Live switching using the Switcher interface...
  • Page 6 The Admin panel Connect to the Admin panel Connect using the touch screen Connect via DNS-based service discovery Connect via the Epiphan discovery utility Connect via persistent static IP address User administration User types and privileges Set or change user passwords...
  • Page 7 Understand and use One Touch control Specify channels and recorders for One Touch recording Specify channels for One Touch streaming Customize how One Touch control is displayed View AFU status Configure the touch screen Disable (or enable) the touch screen Hide (or show) channel previews on the touch screen Disable (or enable) system status on the touch screen Block (or allow) configuration functions from the touch screen Block (or allow) recording, streaming and switching from the touch screen...
  • Page 8 Verify IP Address and MAC address via the touch screen Verify IP address and MAC address via the Admin panel Configure DHCP Configure a static IP address Tether to a mobile network Network ports used by Pearl-2 Perform network diagnostics Configuration presets Configuration presets overview Configuration presets in action...
  • Page 9 Verify date and time settings Configure synchronized time (NTP, PTP v1 and RDATE) Configure the date and time manually Change the time zone Configure a local NTP server Video output ports Show a channel on the video output port Show a source on the video output port Select a resolution for the video output port Preview the video output port View the video output port status...
  • Page 10 Rename a channel Delete a channel Live video mixing / switching Switching / mixing using the touch screen Switching / mixing using the Admin panel Switching / mixing using Epiphan Live What is a source? Video sources Audio sources Connect a source...
  • Page 11 Connect an RTSP source List of tested RTSP-based IP cameras List of fully supported Web cameras Connect an AV.io video grabber Preview a source Configure a source DVI and HDMI signals VGA signals (coming in via DVI port) SDI signals USB signals RTSP sources Add a No Signal image to a source Rename a source...
  • Page 12 Configure HTTP and RTSP streaming ports Stream content using HLS (HTTP Live Streaming) Send stream URLs to viewers View the Flash stream View your broadcast using the View link on the Info menu View your broadcast using the Live broadcast link on the Status page Viewing with a web browser Viewing with a media player (RTSP) Disable (and enable) streams for viewers...
  • Page 13 What is a recording? Recording basics Record a channel via the Admin panel Record channels and recorders (using One Touch control) Record a channel via Epiphan Live Record a channel via the touch screen Configure recording file size and type Restart recording...
  • Page 14 View list of recorded files Download recorded files manually Concatenate files Extract tracks from a recording Rename recorded files Delete recorded files manually File and recording transfer Automatic file upload (AFU) overview Choose files to include in AFU Enable and set timing for AFU AFU to an FTP server AFU to Amazon Web Server (AWS) AFU using RSync...
  • Page 15 Check disk storage space via the touch screen Schedule disk check Perform disk check Third party integration Control with RS-232 / serial port Connect and configure the RS-232 cable Control Pearl-2 with RS-232 RS-232 / Serial port command examples Control with HTTP commands HTTP command syntax HTTP command examples...
  • Page 16 Global variable HTTP command syntax for custom layouts Configuration keys for third party APIs System-level settings keys (read-only) System-level settings keys (read/write) System-level custom layout keys (read/write) Touch screen settings keys (read/write) Recording configuration keys HTTP server configuration keys IP-based access control configuration keys UPnP configuration keys Frame grabber configuration keys Broadcast configuration keys...

  • Page 17: Start Here

    Pearl-2 User Guide Start here Start here Welcome, and thank you for buying Epiphan Pearl-2™. This guide is designed to help you configure your new system. Pearl-2 details (for all three models) are described in the What is Pearl-2? What's in the Box? sections.
  • Page 18 Pearl-2 User Guide About this Guide Feature add-on notes: This user guide provides general instructions for the functionality of Pearl-2 with the assumption that all add-ons are activated. Throughout the manual, in cases where there is a function or option that is only available after a particular add-on is activated, it is indicated by a link to the Feature add-on...

  • Page 19: What Is Pearl-2

    What is Pearl-2? What is Pearl-2? Pearl-2, our most versatile live video production device, is a video encoder, video streamer, live switcher and video recorder that comes in three models. All three models have the same functionality, and this guide applies for all three models. Where used in this guide, the product name Pearl-2 is interchangeable for Pearl-2 Rackmount or Pearl-2 Rackmount Twin, except...

  • Page 20: Using Pearl-2 Effectively

    For best results, we recommend you always keep the CPU usage on Pearl-2 under 70%. You can check the Overall system load from the Info page.

  • Page 21: Av Inputs

    Pearl-2 Pearl-2 Rackmount Pearl-2 Rackmount Twin   Pearl-2 is shipped in a hard shell case that you can re-use for storing or moving the system between jobs. Cable storage is under the custom foam tray that holds Pearl-2 in the case.
  • Page 22 Pearl-2 User Guide What's in the Box? Inside the box with your Pearl-2 system, you'll find the power cable and the following items, and for Pearl-2 Rackmount Twin you'll receive two sets of these cables:  1. One SDI cable (3 feet / 1 meter in length)  2.

  • Page 23: Front And Back View

    There are connectors on the back of the unit to connect your video sources, audio, and other devices like external monitors to Pearl-2. See below for a complete listing of Pearl-2's physical features.

  • Page 24: Pearl-2

    Pearl-2 User Guide Pearl-2 Pearl-2 Table 3 Pearl-2 front panel descriptions Label Name Description Used for confidence monitoring and simple configuration such as Touch screen front panel obtaining system information, previewing streams, changing display publishing option and starting/stopping recordings. For connection of external hard drives, flash drives or control interfaces.
  • Page 25 Description The four ports connect up to two line level left/right XLR audio signal XLR ports pairs to Pearl-2, calibrated for a signal of + 4.0 dBu. Four HDMI 1.4 ports that connect HDMI and DVI signals to Pearl-2. HDMI in The first two ports allow for any signal up to HD, and the second two inputs allow for any input resolution up to 4K Connects SDI signals to Pearl-2, including 3G-SDI;...

  • Page 26: Pearl-2 Rackmount

    Plug the power supply in here. Always use the provided 120/240 V Power jack power supply. Pearl-2 Rackmount Table 5 Pearl-2 Rackmount front panel descriptions Label Name Description Used for confidence monitoring and simple configuration such as Touch screen front panel...
  • Page 27 Connects 4K (and under) HDMI signals to Pearl-2 Rackmount. SDI in Connects SDI signals to Pearl-2 Rackmount. XLR Audio (two pairs), RCA Connects line level left/right XLR audio and/or RCA audio to Pearl-2 pair Rackmount. HDMI Out (4K) For displaying a source or channel on an external display.

  • Page 28: Pearl-2 Rackmount Twin

    Pearl-2 Rackmount Twin This model is comprised of two completely independent Pearl-2 systems. The diagrams below show callouts and labels for one of the two systems, the second (on the right side of the images) has all the same features.
  • Page 29 Connects 4K (and under) HDMI signals to Pearl-2 Rackmount. SDI in Connects SDI signals to Pearl-2 Rackmount. XLR Audio (two pairs), RCA Connects line level left/right XLR audio and/or RCA audio to Pearl-2 audio Rackmount. HDMI Out (4K) For displaying a source or channel on an external display.

  • Page 30: Tech Specs

    Pearl-2. The table below shows the number of inputs and output connectors for Pearl-2 and its rackmount versions. The Pearl-2 Rackmount Twin version comprises two completely independent Pearl-2 systems, therefore has double the number of every input, output and component that Pearl-2 and Pearl-2 Rackmount have. ...
  • Page 31 Pearl-2 User Guide Tech specs confidence monitoring, simple configuration and recording control Audio Output 3.5 mm audio Front-mounted jack for confidence monitoring Video Codecs H.264, Motion JPEG Video Bit Rates 1 - 20 Mb/s Video Encoding Key Frame Intervals Programmable...
  • Page 32 Pearl-2 Rackmount: 19 ⅝” x 3½” x 10 ⅞” (498 mm x 89 mm x 276 mm) Pearl-2 Rackmount Twin: 19 ⅝” x 3½” x 10 ⅞” (498 mm x 89 mm x 276 mm) Pearl-2: 8.38 lbs (3.8 kg) Product Weight Pearl-2 Rackmount: 12.1 lbs (5.5 kg)

  • Page 33: About 4K On Pearl-2

    About 4K on Pearl-2 About 4K on Pearl-2 Pearl-2 supports resolutions from low-res SD to 4K, which means that you can use Pearl-2 to capture both DCI 4K and 4K UHD digital signals. DCI 4K and 4K UHD are just different definitions of a 4K resolution. 4K UHD (3840×2160) is the standard 4K resolution available on televisions and other common display screens.
  • Page 34 Throughout the manual, there is information that applies only when your system has the 4K feature add-on, as indicated with this symbol: . Wherever that symbol appears, it denotes that the feature is available only if you have activated the 4K feature add-on for your Pearl-2.

  • Page 35: Quick Start

    (i.e. you cannot plug a source into one system and use it from the other). Get started quickly with auto channels:  1. Turn on your video source and connect the output cable to a port labeled "A" on the back of Pearl-2 (if needed, use an adapter such as the DVI to HDMI adapter).

  • Page 36: To View The Auto Channels

    30 fps. Audio could come from any of the SDI, HDMI, USB video, XLR or RCA audio inputs (SDI or HDMI audio must be unencrypted). Pearl-2's front screen, if enabled (it is enabled by default, see Configure the touch screen), updates to show you previews of your channel(s) for confidence monitoring.

  • Page 37: Record The Channel

    Pearl-2 User Guide Record the Channel You'll find alternate connection streams (i.e. RTSP or MPEG-TS) for these channels by logging into the Admin panel and accessing Auto A and Auto B by the links under the Channels menu. See What is streaming? Record the Channel The channel is set up and streaming.

  • Page 38: What's Next

    Pearl-2 User Guide What’s Next? What’s Next? Now that you have a source setup and ready to stream, you can fine-tune the system to your exact requirements. You can look at topics such as:   Create a simple channel  ...

  • Page 39: Epiphan Live

    Pearl-2 User Guide Epiphan Live Epiphan Live Epiphan Live is a friendly and easy to use web and tablet interface designed for users with administrator and operator-level privileges. (See User administration for more information on setting user privileges). The Epiphan Live interface allows users to perform basic operation of their Pearl-2, including:  ...

  • Page 40: Accessing Epiphan Live

    Admin panel. (Note you can also use Epiphan Live to access the Admin panel). In all cases, before connecting to Epiphan Live, you need to know your Pearl-2's IP address. If you don't know your Pearl-2's IP address or are setting up for the first time, see Connect to the Admin panel to get your IP.
  • Page 41 You can also use Epiphan Live to connect to the Admin panel. To connect to the Admin panel from Epiphan Live, click the Menu icon in the upper-right corner of the Dashboard or Switcher interface and then click Admin panel.

  • Page 42: Streaming, Recording And Monitoring Using The Dashboard Interface

    Streaming, recording and monitoring using the Dashboard inter- face The Epiphan Live Dashboard view is an easy-to-use interface that allows you to control the streaming and recording of channels and also monitor your video inputs, video outputs, audio inputs and system...

  • Page 43: Understanding The Dashboard Interface

    Controlling streaming and recording using Epiphan Live Understanding the Dashboard interface You are first presented with the Dashboard interface upon logging in to Epiphan Live. The Dashboard interface contains many helpful elements used for confidence monitoring and streaming/recording control, described in the Elements in the Dashboard interface table below.
  • Page 44 Pearl-2 User Guide Understanding the Dashboard interface Table 10 Elements in the Dashboard interface Number Title Description   Warning – This icon displays only if there are any configuration Dashboard header errors in your channels, sources, streams or recordings. Clicking icons the icon displays more detail about the errors.
  • Page 45 When a layout is saved, all other operators and administrators will see your configured Dashboard layout when they log in or refresh their Epiphan Live page.   Menu – When clicked, displays links to the Switcher view, Recordings, and Admin panel.

  • Page 46: Configuring Dashboard Panels For Visual Confidence Monitoring

    Configuring Dashboard panels for visual confidence monitoring You can customize each Dashboard panel to display a specific channel, source or video output. Epiphan Live allows you to configure up to 8 different panels for comprehensive live preview confidence monitoring of channels and sources.

  • Page 47: Monitoring Video And Audio Sources

    Monitoring video and audio sources In the Dashboard interface, you can specify video and audio inputs and view the details for each input. Video sources By default, the video inputs section of the Dashboard view lists all inputs configured on your Pearl-2.
  • Page 48 Monitoring video and audio sources   A green circle icon next to the input name means that the video source is connected to your Pearl-2 and a signal is received. Accompanying text to the right of the input name provides the input's resolution.
  • Page 49 Click the audio source name to display the corresponding warning message.   A green circle icon next to the audio source name means the source is connected to your Pearl-2. The accompanying VU meter to the right of the input name provides the source's volume level.

  • Page 50: Configuring And Monitoring Video Outputs

    Configuring and monitoring video outputs The Dashboard interface allows you to configure video outputs and view output details. By default, both of Pearl-2's HDMI outputs are displayed in the Dashboard interface and cannot be hidden from view.   If your output name is displayed with green text, it means your output is connected and transmitting to your external display.
  • Page 51 Pearl-2 User Guide Configuring and monitoring video outputs View video output details Click the name of a video output to display your output in a small dropdown thumbnail view. Configure video outputs You can enable/disable each HDMI output and set your outputs to display a channel or video source. You can also enable or disable output volume (if any).
  • Page 52 Pearl-2 User Guide Configuring and monitoring video outputs  2. Click the text box next to your desired output port and select a channel or source from the dropdown list.  3. Click the speaker icon next to the channel/source text box to enable or disable output audio. A green icon means audio is enabled;...

  • Page 53: Controlling Streaming And Recording Using Epiphan Live

    Controlling streaming and recording using Epiphan Live You can control the streaming and recording of channels and recorders directly from the Epiphan Live Dashboard interface. Stream and record channels Streaming and recording control buttons are located under the Channels heading in the Dashboard view.
  • Page 54 Pearl-2 User Guide Controlling streaming and recording using Epiphan Live To start streaming and recording a channel, simply click the channel's streaming and/or recording buttons. When clicked, the streaming button turns blue in color and the recording button turns red. The timer contained within each respective button also begins to count upward.

  • Page 55: Live Switching Using The Switcher Interface

    Click the button a second time to stop the recording. Live switching using the Switcher interface The Epiphan Live Switcher view is a simple interface for live switching between custom layouts while streaming and/or recording. (For information on creating custom layouts in the Admin panel, see...

  • Page 56: Understanding The Switcher Interface

    Pearl-2 User Guide Understanding the Switcher interface Topics in this section include:   Understanding the Switcher interface   Switching while live streaming and recording Understanding the Switcher interface The Switcher view is a simple interface used to seamlessly switch between a channel's custom layouts while live streaming and/or recording.
  • Page 57 Pearl-2 User Guide Understanding the Switcher interface Table 12 Elements in the Switcher view Number Title Description Select from a list of channels (configured via the Admin panel) to display custom layouts specific to your selected channel. Note that when a...

  • Page 58: Switching While Live Streaming And Recording

    The Switcher interface lets you easily live switch between custom layouts with the simple press of a button. To switch a layout while live streaming and/or recording:  1. Log in to Epiphan Live; the Dashboard view opens by default. See Accessing Epiphan Live.
  • Page 59 Pearl-2 User Guide Switching while live streaming and recording  3. Click the text box next to the "Switcher" header and select your desired channel from the dropdown list (the text box will appear blank if this is your first time configuring the Switcher interface). Note that in the channel dropdown list, channels containing only a single layout are grayed-out and are not selectable.
  • Page 60 Pearl-2 User Guide Switching while live streaming and recording  4. Click your desired layout at the bottom of the page to dock it in the Preview panel. This is the layout that will be used next in your program.  5. Click the Switch button in the center of the screen to apply your layout in the Preview panel into...

  • Page 61: Your Recordings

    From here, you can prepare to apply another layout to your program by selecting a new layout from the list and docking it into the Preview panel. Your Recordings All recordings made in Epiphan Live are saved to the Your recordings panel.
  • Page 62 Pearl-2 User Guide Your Recordings After recoding a file, you can manage it and any other files using the following tools on the page: Number Title Description Select a From and a To date from the pop-up calendar to create a date Date selector range.
  • Page 63 Pearl-2 User Guide Your Recordings Number Title Description Select all Click this button to select all files on the page. Click this button to delete all files on the list. Be cautious with this Delete all button, as there is no file retrieval system.

  • Page 64: Part 1: Setup

    If you followed through the quick start guide, you already have a basic configuration and possibly a recording of an input. Before you tweak the channel or configure more, this part of the manual helps you to get your Pearl-2 properly configured for your network. Topics covered:  ...

  • Page 65: Rackmount Installation

    Rackmount installation Rackmount installation All Pearl-2 models can be used in desktop mode, with the system placed on any flat, stable surface. They are also all rackmountable into fixed racks or portable rack cases like the one depicted below. If you purchased Pearl-2 Rackmount or Pearl-2 Rackmount Twin, you can install your system directly into a 19-inch rack.

  • Page 66: The Admin Panel

    Connect using the touch screen To connect to the Admin panel, you need to know your Pearl-2's IP address. There are a number of ways to determine the IP address, but the simplest way is to use the touch screen, if it is enabled.

  • Page 67: Connect Via Dns-Based Service Discovery

    Connect via DNS-based service discovery Pearl-2 uses DNS-based messages to advertise details about itself, including its host name. With a compatible utility installed on your computer, you can access the system simply by typing its serial number and the suffix ".local"...
  • Page 68 If necessary, check with your administrator to ensure you have the Avahi package installed. To access Pearl-2's Admin panel via DNS service discovery:  1. Find the system’s serial number. It is printed on a sticker on the back of the system, or available on the system information display on the touch screen.

  • Page 69: Connect Via The Epiphan Discovery Utility

    Download and install the utility via this link: http://www.epiphan.com/downloads/NetworkDiscovery.exe. To access the Pearl-2's Admin panel via the Epiphan discovery utility:  1. Launch the discovery utility.  2. Click Search to find all the Epiphan systems on the network; a list similar to the following appears.
  • Page 70 Pearl-2 User Guide Connect via the Epiphan discovery utility  3. If more than one system appears, select the one you wish to configure by matching the serial number listed with the serial number marked on the back of the system.

  • Page 71: Connect Via Persistent Static Ip Address

     b. Connect the system directly to the workstation’s Ethernet port using either a regular or a crossover Ethernet cable.  2. Record the network settings of the workstation being used to connect to Pearl-2 so that they can be restored later.

  • Page 72: User Administration

    Restrict viewers by IP address   User types and privileges Pearl-2's three user accounts are admin, operator and viewer. The user account names cannot be changed and the accounts cannot be disabled. By default, none of the accounts have passwords. Admin The admin account is used for all system configuration.
  • Page 73 Pearl-2 User Guide User types and privileges The operator account is intended for an operator to configure sources, control recordings (start and stop); rename, download and delete recordings; switch layouts while live streaming or perform network diagnostics. Viewer The viewer account is for all end-users who are permitted to view the streamed channels. By default, when there is no password, users are not prompted for a username and password when viewing a channel.
  • Page 74 Pearl-2 User Guide User types and privileges Table 14 User privileges in the Admin panel Action or Menu Option viewer operator admin View Channel Output ü ü ü Channel Operations View Channel Configuration   ü ü Rename a Channel  ...
  • Page 75 Pearl-2 User Guide User types and privileges Action or Menu Option viewer operator admin Configure FTP Server     ü Configure UPnP Sharing     ü Configure Network Address     ü Configure USB Tethering     ü ü ü Perform Network Diagnostics  ...

  • Page 76: Set Or Change User Passwords

    Pearl-2 User Guide Set or change user passwords Set or change user passwords By default, admin, operator and viewer have no assigned passwords. Both the admin and the operator user have access to the Admin panel, so you should always set a password for both admin and operator accounts.

  • Page 77: Remove User Passwords

    Pearl-2 User Guide Remove user passwords The new password must have between 1-255 alpha-numeric characters or special characters with no spaces. Passwords are case sensitive.  6. Select the user’s password confirmation field and confirm the new password.  7. Click Apply.

  • Page 78: Overcome Lost Passwords

    Epiphan support to request a remote password change. See Support. If remote support is disabled, you will need to return the system to Epiphan for password recovery. Contact Epiphan support to discuss this option. You might instead choose to regain access by resetting Pearl-2 to its factory default settings using the touch screen. Just...
  • Page 79 Pearl-2 User Guide Configure LDAP LDAP referrals, restrictions and failovers are not supported. To configure LDAP authentication for your Pearl-2:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Access passwords link in the Configuration menu; the password configuration page opens.

  • Page 80: Change The Logged-In User

    Pearl-2 User Guide Change the logged-in user  9. By default the search attribute is uid, which is suitable for a unix environment. Specify a different value in the Search attribute field, if needed. For Active Directory environments, specify userPrincipalName. The value of this attribute must be unique in the Base DN.

  • Page 81: Restrict Viewers By Ip Address

    Restrict viewers by IP address Pearl-2 permits you to restrict which computers can access broadcasts by building a list of allowed and/or denied IP addresses. You can do this at a global level for the system and can also override these settings on a per-channel basis.
  • Page 82 Pearl-2 User Guide Restrict viewers by IP address To restrict viewers of a specific channel by IP address:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Streaming link for the desired channel; the streaming configuration page opens.

  • Page 83: Ip Restriction Examples

    Pearl-2 User Guide IP restriction examples IP restriction examples Allow list with distinct IP addresses The simplest allow/deny list is to use the list of known IP addresses to craft a list of allowed IP addresses. All other addresses are denied access to the broadcast.
  • Page 84 Pearl-2 User Guide IP restriction examples For example imagine your system is accessible on your local area network (LAN) and you want to allow any computer on the LAN can access the stream except your publicly-accessible boardroom (with IP address 192.168.1.211). You can use the following deny list (leave the allow list empty) to permit all computers except the boardroom computer: Deny: 192.168.1.211...

  • Page 85: Pearl-2'S Touch Screen

      Control recording of individual channels   Control streaming of individual channels   View AFU status   Configure the touch screen Touchscreen overview While Pearl-2 is booting, the following image appears on the touch screen (if the screen is enabled).
  • Page 86 Touchscreen overview After boot up is complete, Pearl-2 displays a grid view providing an overview of all configured channels. If you have no sources plugged in, or if no plugged in source is sending a signal, the grid view shows the two...

  • Page 87: View System Information

    Pearl-2 User Guide View system information If you delete the automatic channels Auto A or Auto B, and have no other channels configured, Pearl-2 shows a no channels screen. Touch anywhere on this screen to go to the system settings screen.
  • Page 88 Pearl-2 User Guide View system information Label Description Device Information   Serial number   video grabber number   Firmware version Network Information   IP Address   MAC Address Device Status   System date   System time   Uptime   Temperature in degrees Celsius Storage Information (when available)  ...

  • Page 89: Channel Monitoring

     1. Touch Back to return to the System Settings screen, or the Home icon to return to the channel view. Channel monitoring Use Pearl-2's front-panel screen to have complete confidence about what you're capturing. View audio levels and a preview of the captured video for each channel. Change between...

  • Page 90: Individual Channel Monitoring

    Pearl-2 User Guide Individual channel monitoring Individual channel monitoring Table 16 Parts of the touch screen in individual channel view Item Description Channel name. Streaming status (gray means streaming is stopped, flashing blue means streaming is started). Streaming timer (time since streaming was started).

  • Page 91: Grid-View Channel Monitoring

    Pearl-2 User Guide Grid-view channel monitoring Item Description Live switching layout view icon. See Live video mixing / switching for more information on live switching using this view. Grid view icon. See Grid-view channel monitoring for more information. Single touch control icon. See...
  • Page 92 Pearl-2 User Guide Grid-view channel monitoring Table 18 Parts of the touch screen in grid view Location Description Top left of channel Channel name Streaming (left) and recording (right) indicators: (no dots) Streaming is disabled and recording is stopped. Streaming is stopped and recording is stopped.

  • Page 93: Pearl-2'S Audio Jack

    Pearl-2 User Guide Pearl-2's audio jack Pearl-2's audio jack Pearl-2's front panel includes a 3.5 mm audio jack for audio monitoring. Audio monitoring To use the audio monitor, plug speakers or a microphone into the 3.5 mm audio jack. Use the touch screen to select a channel, that channel's audio is played through the speakers or headphone.

  • Page 94: Control Recording Of Individual Channels

    -18 dBFS and lower Control recording of individual channels Pearl-2's touch screen gives you freedom to start and stop recording your channels individually without needing to log in to the Admin panel. Simply scroll to the channel you wish to control and press the start or stop recording button.
  • Page 95 Pearl-2 User Guide Control recording of individual channels Pearl-2 also features "One Touch" recording/streaming control which allows you to control your recording and streaming across any number of specified channels and recorders simultaneously with the touch of a button. See One Touch streaming and recording control for more information.

  • Page 96: Control Streaming Of Individual Channels

    Control streaming of individual channels Control streaming of individual channels Pearl-2's touch screen gives you freedom to start and stop streaming without needing to log in to the Admin panel. Simply scroll to the channel you wish to control and press the start or stop streaming button on the touchscreen.

  • Page 97: One Touch Streaming And Recording Control

     4. Touch the blue streaming button (see above) at the top left of the screen; streaming stops, the dot turns grey and the timer returns to zero. One Touch streaming and recording control You can easily control your Pearl-2's streaming and recording operation with the simple press of a button on Pearl-2's touch screen. This topic covers:  ...

  • Page 98: Understand And Use One Touch Control

    You can access the One Touch control screen by touching the One Touch control icon at the bottom of Pearl-2's touch screen, as shown below. In the One Touch control screen, you can start/stop streaming and recording all specified channels and recorders simultaneously with a single button.
  • Page 99 Pearl-2 User Guide Understand and use One Touch control Label Name Description Displays the quantity of recorders and/or channels that are currently recording (the first number) over Recording the total number of channels that are configured for One Touch recording (the second number).

  • Page 100: Specify Channels And Recorders For One Touch Recording

    Specify channels and recorders for One Touch Pearl-2 User Guide recording In the example above, after pressing Start, all six recorders/channels are recording properly but the one channel configured for streaming is not streaming correctly! If you have multiple channels configured for streaming and more than one of these channels is not streaming correctly, navigate to each channel's streaming configuration page in the Admin panel to identify the channel(s) in question and correct streaming configuration errors.
  • Page 101 Specify channels and recorders for One Touch Pearl-2 User Guide recording  3. Click the Recording link to open the channel's Recording page.  4. Click the change link next to the text "Excluded from Automatic File Upload" to display additional recording setup options.
  • Page 102 You can use the Admin panel to enable or disable each recorder for One Touch recording control. (See Recorders to learn how to configure recorders for your Pearl-2.) To specify recorders for One Touch recording:  1. Login to the Admin panel as admin. See Connect to the Admin panel.
  • Page 103 Specify channels and recorders for One Touch Pearl-2 User Guide recording  3. Click the change link next to the text "Excluded from Automatic File Upload" to display additional recording setup options.  4. Select (or deselect) the Single touch control checkbox to enable or disable One Touch control for the current channel.

  • Page 104: Specify Channels For One Touch Streaming

    Pearl-2 User Guide Specify channels for One Touch streaming Specify channels for One Touch streaming One Touch control allows you to set channels for streaming, however channels are not enabled for One Touch streaming by default. (See Stream to learn how to configure your channels for streaming.) To specify channels for One Touch streaming:  1.

  • Page 105: Customize How One Touch Control Is Displayed

    Customize how One Touch control is displayed Using Pearl-2's Admin panel, you can customize how the One Touch control screen displays. For example, you can configure the One Touch control screen to display on system startup and/or lock the screen to prevent...

  • Page 106: View Afu Status

     3. Click the Single touch control dropdown menu and select Default, Start Screen or Locked.  4. Click Apply; your One Touch control display settings are now saved. If you chose to apply Start Screen or Locked, your Pearl-2's touch screen will automatically refresh to display the One Touch control screen.
  • Page 107 Pearl-2 User Guide View AFU status File and recording transfer to learn how to configure AFU settings in the Admin panel. Table 21 AFU status touch screen components Label Name Description Indicates the AFU status:   Enabled   Disabled Status  ...
  • Page 108 Pearl-2 User Guide View AFU status If the gear icon is not visible on the touch screen, tap the screen once to activate the control buttons. If the system settings button is still not visible, it is disabled in the system's touch screen configuration.

  • Page 109: Configure The Touch Screen

    Configure touch screen PIN security code Disable (or enable) the touch screen You can prevent Pearl-2 from displaying anything on the touch screen, or you can re-instate this feature by toggling the Enable display configuration option. The display is always touch-sensitive. This control indicates whether or not the display is on or off.

  • Page 110: Hide (Or Show) Channel Previews On The Touch Screen

    Hide (or show) channel previews on the touch screen By default, Pearl-2 shows previews of each configured channel. If this isn't suitable for your needs, you may disable channel preview. When channel previews are disabled, the touch screen shows the following image: While preview is disabled, if system status or settings and configuration preset changes are permitted, you can touch the screen anywhere to open the settings page.

  • Page 111: Disable (Or Enable) System Status On The Touch Screen

     4. Click Apply. Disable (or enable) system status on the touch screen Once you've configured, Pearl-2 it's possible you may no longer wish to show the system status screen on the touch screen. . To hide (or show) system information on the touch screen:  1.

  • Page 112: Block (Or Allow) Configuration Functions From The Touch Screen

    Block (or allow) recording, streaming and switching from the touch screen By default, Pearl-2 permits recording, streaming and live switching control for individual channels. You can disable this control to prevent unwanted interruptions in streaming, gaps in recordings or to stop users from switching the layout used.

  • Page 113: Set Touch Screen Timeout

    Pearl-2 User Guide Set touch screen timeout To block (or allow) the recording, streaming and live mixing / switching control via the touch screen:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Touch Screen link in the Configuration menu; the touch screen configuration page opens.

  • Page 114: Configure Touch Screen Pin Security Code

     4. Click Apply. Configure touch screen PIN security code You can configure a 4-digit PIN code to protect your Pearl-2's touch screen from unauthorized access. By default, the PIN is not set. If a PIN is configured, the user is prompted to enter the code in the following scenarios:  ...
  • Page 115 Pearl-2 User Guide Configure touch screen PIN security code  3. Enter your desired 4-digit PIN code in the PIN field  4. Click Apply to set your PIN.

  • Page 116: View System Information

    View system information View system information The system information page provides a great deal of useful information about your Pearl-2. Use the Info link from the Configuration menu to view your current firmware level, system hardware version (if available) and currently configured channels.

  • Page 117: Feature Add-Ons

    Pearl-2 User Guide Feature add-ons Feature add-ons Pearl-2 hardware provides many useful new features and with more to come. A base model of Pearl-2 that has similar functionality to Pearl and feature add-ons for extra functionality. For an overview of add-ons, see:  ...

  • Page 118: Shop Now

    Pearl-2 User Guide Shop now Shop now The Shop now button leads to the epiphan.com add-ons store page, where you are able to select and purchase any available add-on. Install purchased add-ons The Install purchased add-ons button searches for all purchased add-ons and begins the...

  • Page 119: Purchase Button

    Purchase button Purchase button The Purchase button next to a feature leads to the epiphan.com purchase page for that feature. The button remains next to the feature, even after the feature is purchased, until the feature is activated. Activation indicator After a feature is purchased and installed, and the system is rebooted, the Activated indicator appears next to the feature description.

  • Page 120: Checking Availability Of Add-Ons

    Pearl-2 User Guide Checking availability of add-ons Checking availability of add-ons It is important to discover quickly and easily which add-ons on your Pearl-2 system are available for purchase, activation or use. Available for purchase You can discover which add-ons are available for purchase by using this process:  1.

  • Page 121: Available For Installation And Activation

    Pearl-2 User Guide Available for installation and activation  6. If there are available add-ons, that have already been purchased, they begin the installation and activation process, detailed at Activate purchased add-ons.  7. If there are no available add-ons, the message box informs you. This indicates that all features with a purchase button are available for purchase.

  • Page 122: Available For Use

    Pearl-2 User Guide Available for use  4. If there are available add-ons, they begin the installation and activation process, detailed at Activate purchased add-ons.  5. If there are no available add-ons, the message box informs you.  6. In order to purchase and activate a desired feature, follow the instructions at Purchase and install add- ons.

  • Page 123: Current List Of Add-Ons

    Current list of add-ons. Current list of add-ons This section lists all add-ons currently available for Pearl-2. As of firmware 4.0.1, there is only one available, the 4K feature add-on. 4K feature add-on The first add-on to be released is the 4K feature add-on.

  • Page 124: Activate Purchased Add-Ons

    As the first Feature Add-on, the 4K add-on was included automatically in some systems. If you purchased the full version of Pearl-2 or an early copy with firmware 4.0.0, the 4K add-on was included with your purchase and is automatically activated, so in those cases no action is required.
  • Page 125 Activate purchased add-ons If you click Cancel in the message box, Pearl-2 installs the add-on, but does not reboot. The add-on is not activated until Pearl-2 is rebooted. You can reboot normally, or by using the button in the red box that appears at the top-left of the page.

  • Page 126: Purchase And Install Add-Ons

    Purchase and install add-ons If you click Cancel in the message box, Pearl-2 installs the add-on, but does not reboot. The add-on is not activated until Pearl-2 is rebooted. You can reboot normally, or by using the button in the red box that appears at the top-left of the page.
  • Page 127 Alternatively, you can use the Purchase button next to a specific add-on. This directs you to that feature's purchase page on the epiphan.com site. Note that for Pearl-2 Rackmount Twin, you only purchase one instance of the add-on, but you are required to complete the activation process for each system in the Pearl Rackmount Twin.
  • Page 128 Purchase and install add-ons If you click Cancel in the message box, Pearl-2 installs the add-on, but does not reboot. The add-on is not activated until Pearl-2 is rebooted. You can reboot normally, or by using the button in the red box that appears at the top-left of the page.
  • Page 129 Pearl-2 User Guide Purchase and install add-ons If you have multiple add-ons available to install, this button applies to all of them simultaneously.  ...

  • Page 130: Configure Network Settings

    Configure network settings Configure network settings By default Pearl-2 uses DHCP to obtain an IP Address via an Ethernet-based network. If you want to change the network settings, or if you’re having network-related issues, this section covers the network-related topics.

  • Page 131: Verify Ip Address And Mac Address Via The Admin Panel

    Pearl-2 User Guide Verify IP address and MAC address via the Admin panel  4. Touch System Status to see the system information page. To close the system information screen:  1. Touch Back to return to the Systems Settings screen or the Home icon to return to the channel view.

  • Page 132: Configure Dhcp

      Change the network settings. See the procedure below. For quick and easy setup of Pearl-2, you can configure network settings via the Admin panel or via touch screen. Using the touch screen, you can choose to apply a configuration preset that uses DHCP (see Configuration presets).
  • Page 133 Pearl-2 User Guide Configure DHCP To configure network settings via the touch screen:  1. If the system settings button (gears) does not appear on the screen, tap the screen once to turn on the control buttons (from the "no channels" or "preview disabled" screen, this will go directly to the system settings screen).

  • Page 134: Configure A Static Ip Address

    Configure a static IP address Your network administrator may require you to use a static IP address for your Pearl-2. For quick and easy setup of Pearl-2, you can configure network settings via the Admin panel or via touch screen.
  • Page 135 Pearl-2 User Guide Configure a static IP address  2. If the system settings button (gears) is still not visible and an i icon is visible instead, configuration by touch screen is disabled in the system's settings. See Configure the touch screen to enable.
  • Page 136 Pearl-2 User Guide Configure a static IP address The default gateway cannot be left blank. If no default gateway is specified, unexpected behavior occurs.  9. Enter the DNS Server address. If you do not have a DNS server, enter the new static IP address of the system.
  • Page 137 The internet protocol address (IP Address) to assign. This value is may be obtained IP Address from your system administrator. Pearl-2 supports IPv4 addresses. It does not support IPv6 addresses. Also called the subnet mask, this value denotes a range of IP addresses. This value...

  • Page 138: Tether To A Mobile Network

    Tether to a mobile network Pearl-2 supports tethering to a mobile device via USB. Tethered networking can work side-by-side with Ethernet routing and either networking system can be a back-up for the other.

  • Page 139: Network Ports Used By Pearl-2

    Network ports used by Pearl-2 The following is a list of incoming network ports used by your Pearl-2 system. Depending on the services you are using, you will need to make sure your firewall permits traffic over the relevant ports.

  • Page 140: Perform Network Diagnostics

    (checks and downloads) - port 80 Perform network diagnostics If your Pearl-2 has network trouble, you can perform basic network troubleshooting tasks from the Network configuration page. In addition to providing the system’s IP address and MAC address to your network...
  • Page 141 Pearl-2 User Guide Perform network diagnostics Not all networks support ping and traceroute. To ping or traceroute an IP address:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Network link in the Configuration menu; the network configuration page opens.
  • Page 142 Pearl-2 User Guide Perform network diagnostics  ...

  • Page 143: Configuration Presets

    Configuration preset considerations Configuration presets overview Configuration presets make it easy to manage a group of Pearl-2 systems or to use your Pearl-2 in a variety of situations without needing to reconfigure it. Configuration presets divide the system's settings into the following configuration groups. (For a complete list...

  • Page 144: Configuration Presets In Action

    When you are satisfied with the set of configuration items, you can save it, apply it again at a later date and even download it, then log into another Pearl-2 system and apply it there. You can also apply already uploaded configuration presets through the touch screen.
  • Page 145 Conference network and AFU preset The company applies this preset to Pearl-2 systems when they arrive at the conference. It changes only the network and AFU settings (using a conference-specific IP address and secure file transfer to an ftp server).

  • Page 146: Configuration Groups

    (if not yet complete), but the channels reflect the newly loaded session's background file name and presenter name. Summary Configuration presets are a versatile tool to help you use Pearl-2 in a variety of conditions. Try it yourself and see! Configuration groups...
  • Page 147 Pearl-2 User Guide Configuration groups Table 26 Configuration group definitions Group Name Symbol Settings included in the configuration group Date and time settings, serial port settings, remote support settings, custom System disk check schedule, access passwords, deny/allow lists and LDAP configuration settings.

  • Page 148: Create A Configuration Preset

    It's good practice, after completing configuration of your Pearl-2, to save a full backup (with all groups selected) so you may restore it at a later date (i.e. after a change that wasn’t wanted or after a factory reset).

  • Page 149: Export And Import Configuration Presets

    Create a configuration preset), you can download the file to your local computer. You can then choose to upload and apply this preset to other Pearl-2 systems or you can store the preset as an offline backup of your current configuration.

  • Page 150: Import A Configuration Preset

    Pearl-2 User Guide Import a configuration preset  5. The configuration preset file (with extension .preset) is saved to your admin workstation (in your browser's download folder). Import a configuration preset To import a configuration a preset:  1. Login to the Admin panel as admin. See Connect to the Admin panel.

  • Page 151: Apply A Configuration Preset From The Admin Panel

    Pearl-2 User Guide Apply a configuration preset from the Admin panel  8. If the process is not canceled, the configuration preset file is uploaded (but not applied).  9. If desired, apply the configuration preset. See Apply a configuration preset from the Admin panel Apply a configuration preset using the touch screen.

  • Page 152: Apply A Configuration Preset Using The Touch Screen

    If the configuration preset includes the network or system configuration groups, a reboot is necessary.  6. Click OK to apply the configuration preset; the configuration preset is applied.  7. The system reboots if needed. Apply a configuration preset using the touch screen You can use Pearl-2's touch screen to apply configuration presets.
  • Page 153 Pearl-2 User Guide Apply a configuration preset using the touch screen For configuration presets that only contain the network configuration group you can use either of the two methods described below. For all other configuration presets, use the first method.
  • Page 154 Pearl-2 User Guide Apply a configuration preset using the touch screen  6. Touch the name of the preset you wish to apply.  7. A confirmation message is displayed. If the configuration preset includes the network or system configuration groups, a reboot is necessary.
  • Page 155 Pearl-2 User Guide Apply a configuration preset using the touch screen  3. Touch the Network line; the network configuration page opens.  4. Touch Network Presets; a list of saved configuration settings with only Network settings opens.  5. Touch the name of the preset you wish to apply; a confirmation message is displayed.

  • Page 156: Apply The Factory Default Configuration Preset

     6. Click OK to apply the network configuration preset and reboot the system. Apply the Factory default configuration preset Your Pearl-2 comes with a special factory default configuration preset. This configuration preset cannot be erased and is always presented at the top of the configuration presets list. It contains all six possible configuration settings groups.

  • Page 157: Update A Configuration Preset

    Pearl-2 User Guide Update a configuration preset Factory default   Factory reset function configuration preset ü Deletes all branding files ü ü Resets all Source settings ü ü Resets EDID to factory ü ü Deletes all SCP/SFTP identities ü ü...
  • Page 158 Pearl-2 User Guide Update a configuration preset  4. Find the preset you wish to change from the presets list.  5. Copy the name of the preset into the Name field.  6. Selected the desired configuration group(s) from the Sections group.

  • Page 159: Delete A Configuration Preset

    Pearl-2 User Guide Delete a configuration preset Delete a configuration preset You may want to trim the list of configuration presets to only those that are needed for your ongoing needs. You can delete all configuration presets at once by doing a factory reset, or you can delete individual configuration presets from the Maintenance page.

  • Page 160: Configuration Preset Considerations

    Pearl-2 User Guide Configuration preset considerations  5. Click OK to confirm you want to delete the preset; the preset is deleted. Configuration preset considerations Configuration presets are groups of settings applied to the system, leaving other settings intact. The following considerations will help you get the most from your configuration presets.

  • Page 161: Recording And Streaming States

    Pearl-2 User Guide Recording and streaming states Recording and streaming states Configuration groups section of this chapter shows that each channel and recorder's recording and streaming state is included in the channels configuration group. This means that if a channel is streaming or a channel (or recorder) is recording at the time you create a configuration preset, it will immediately start recording (or streaming) when you apply that preset.

  • Page 162: Deleting Channels

    Pearl-2 User Guide Deleting channels If you now create a new channel with index 3 (or load a preset that contains a channel with index 3), you'll find it starts with five recorded files in the Recordings section. These are the same recorded files that existed at the start of this example.

  • Page 163: Configuration Presets Are Not User Profiles

    Pearl-2 User Guide Configuration presets are not user profiles Configuration presets are not user profiles Configuration presets should not be confused with the concept of user profiles. Specifically, the following issues arise from trying to use configuration presets as user profiles:  ...

  • Page 164: Configure Date And Time

    Configure the date and time manually Verify date and time via the touch screen Pearl-2's touch screen interface, if enabled, can quickly and easily show you the system's date and time settings. To show system information (including date and time) on the touch screen:  1.

  • Page 165: Verify Date And Time Settings

    Verify date and time settings The current date, time, time zone, and synchronized time protocol settings are shown when the Date and Time configuration page is loaded in the Pearl-2 Admin panel. To view settings on the date and time configuration page:  1.

  • Page 166: Configure Synchronized Time (Ntp, Ptp V1 And Rdate)

    Configure synchronized time (NTP, PTP v1 and RDATE) By default Pearl-2 uses the network time protocol server (NTP server) protocol and a time server from National Research Council Canada. You can continue to use this time server or configure a new server that is more appropriate for your network and location.

  • Page 167: Configure The Date And Time Manually

    Configure the date and time manually By default Pearl-2 uses NTP for time synchronization. If your system does not have access to a time synchronization server, or if you do not wish to use one, you can choose to manually set the date and time.

  • Page 168: Change The Time Zone

     3. Select the new time zone from the Time Zone drop down box.  4. Click Apply. Configure a local NTP server Pearl-2 can run a local NTP server. To configure a local NTP server:  1. Login to the Admin panel as admin. See Connect to the Admin panel.

  • Page 169: Video Output Ports

    Configuring and monitoring video outputs. Using the video output ports takes CPU cycles and adds to the overall load on your Pearl-2. As a result, when using the video output ports you may not have enough CPU cycles left to encode and stream as many channels as you can when not using the HDMI video output ports.

  • Page 170: Show A Channel On The Video Output Port

    Pearl-2 User Guide Show a channel on the video output port   Preview the video output port   Disable the video output port   Disable or enable the audio on the video output port   Configure the audio meter  ...
  • Page 171 Pearl-2 User Guide Show a channel on the video output port  4. From the Resolution drop down, select the desired resolution to display on the video output port. Value Description Set the output to the same resolution as the channel. If...

  • Page 172: Show A Source On The Video Output Port

    Pearl-2 User Guide Show a source on the video output port You can also set your channels for display via the video output ports using the Epiphan Live control interface. See Configuring and monitoring video outputs for more information. Show a source on the video output port You can choose to send any video source through the video ports.

  • Page 173: Select A Resolution For The Video Output Port

     7. Click Apply. You can also set your sources to display via the video output ports using the Epiphan Live control interface. See Configuring and monitoring video outputs for more information. Select a resolution for the video output port The video output port's resolution (also known as frame size or display mode) is a count of the number of...

  • Page 174: Preview The Video Output Port

    Pearl-2 User Guide Preview the video output port By default you can choose from the following output resolutions for your video output ports, but you can also change settings to allow a variety of other resolutions through. Aspect ratio legend...

  • Page 175: View The Video Output Port Status

    If the video output port is showing a channel and that channel is unavailable or has no signal, a no signal message is shown for 2.5 seconds, then the display output is changed to a black screen. You can also preview video output ports using the Epiphan Live control interface. See Configuring and monitoring video outputs for more information.

  • Page 176: Disable The Video Output Port

    Running at w×h The video output port is functioning at the specified resolution. You can also view video output status using the Epiphan Live control interface. See Configuring and monitoring video outputs for more information. Disable the video output port You can choose to disable a video output port, so even if a display is connected, nothing is shown.

  • Page 177: Disable Or Enable The Audio On The Video Output Port

    If you're displaying a channel as the source for your video output port, audio for that channel is also encoded and sent over the port. You can choose to disable audio, in which case Pearl-2 will generate silence as the audio output.

  • Page 178: Configure The Audio Meter

    100 to moderate the volume of audio output over the video output port.  5. Click Apply. You can also disable or enable video output port audio volume using the Epiphan Live control interface. See Configuring and monitoring video outputs for more information.

  • Page 179: Rename A Video Output Port

    Rename a video output port By default Pearl-2's video output ports are named HDMI 1 and HDMI 2. Like channel and source names, you can change a video output port's name to better indicate its use. For example you might want to name one Projector Output and the other Confidence Monitor.
  • Page 180 Pearl-2 User Guide Rename a video output port  7. Type a new name.  8. Press Enter (on your keyboard) to save the new name. You must press Enter to save the new name. The Apply button will not save the source...

  • Page 181: Part 2: Capture

    The section of the guide helps you fine tune and troubleshoot the capturing process. When using Pearl-2, you can stick to all the default capture and encoding settings, or you tweak them to set the up exactly as you like.

  • Page 182: What Is A Channel

    Pearl-2 gives you a lot of control over how your sources are streamed. You are not limited to creating a Channel list that is a one-to-one reflection of your Sources list. You can make channels from some or all of your sources and you can add the same source to multiple single-source or multi-source layout channels.

  • Page 183: Use The Automatic Channels Auto A And Auto B

    Use the automatic channels Auto A and Auto B To get you started as quickly as possible, Pearl-2 comes pre-configured with two channels: Auto A and Auto B. To use these channels, simply plug a source into one of the Row A inputs and, if desired, a second source into one of the Row B inputs.

  • Page 184: Know Which Signal Is Used For Auto-A Or Auto-B

    If you attach more than one source to a row while Pearl-2 is turned on, the first source to be attached has the highest priority. However, if you attach more than one source to a row prior to powering on Pearl-2, the...

  • Page 185: Configure Auto Channels

    Configure auto channels Auto channels are included with Pearl-2 to make setup quick and simple. However if you want to set custom encoding or streaming configuration for the channel, you can configure it like any other channel.

  • Page 186: Create A Simple Channel

    Pearl-2 User Guide Create a simple channel You can change the source used for the two auto channels by selecting a different source from the layout editor in the Sources page. When you do this, the channel name changes to reflect the new source (if that is the only source is used for the channel).
  • Page 187 Pearl-2 User Guide Create a simple channel  7. Click Add new item to add a layer to the layout; a drop down appears allowing you to choose the kind of item to add to your layout.  8. Select Video Source from the drop down; the new item is added to the layout and the Source settings...
  • Page 188 Pearl-2 User Guide Create a simple channel  9. Click the Source drop down and select your source; your source appears in the visual layout editor above.  10. For best results, keep the Keep aspect ratio when scaling checkbox checked in the Source settings box.
  • Page 189 Pearl-2 User Guide Create a simple channel  12. If audio is desired, scroll down and choose an audio source from the displayed list. If an Auto channel is selected as a video source, then Auto A or Auto B audio is selected by default.

  • Page 190: Create A Custom Channel

    Later, while you are streaming, you can switch live between the layouts using the Admin panel or Pearl-2's touch screen. If you're planning to do live switching with your channel, we recommend you set the frame size to a fixed size instead of using the default automatic detection of source frame size.

  • Page 191: Custom Channel Layout Editor

    Each layout you add to your channel adds a bit of overhead on Pearl-2- and more complex layouts take more resources. So it's a good idea to make sure you delete any layouts you're not using.
  • Page 192 Pearl-2 User Guide Custom channel layout editor  4. If this is a new layout, you are presented with an empty layout area and a black background matte. The Sources page and channel layout editor is broken into a few pieces.
  • Page 193 Pearl-2 User Guide Custom channel layout editor The heart of the channel layout editor is the layout area, which has the same frame size and aspect ratio as your stream. As you add items to the layout, they appear in the layout area. The currently selected item is presented in full color while other items appear transparent.
  • Page 194 When you're done all your changes, use the Save button to save the changes to your layout. If you leave the layout without saving, Pearl-2 reminds you to save before leaving. Ensure that your brwoser settings allow for the Pearl-2 Admin panel to create pop-up boxes.

  • Page 195: Custom Channel Examples

    Pearl-2 User Guide Custom channel examples   Delete or move a layout (custom channel)   Set the background color (custom channel)   Rename a layout (custom channel) Custom channel examples Here are a few examples of what you can do with just two sources and two picture files. Use your imagination to create the layouts you want!  ...
  • Page 196 Pearl-2 User Guide Custom channel examples Layout example Description One source with a logo (.png with transparency) in the bottom left corner. To get this look: Upload an image with transparency through the Branding Content page. Follow the steps from the first example to add the source, then add a picture item and place it where desired.
  • Page 197 Pearl-2 User Guide Custom channel examples Layout example Description Two sources with a background image. To get this look: Follow the steps for the example above, then add and position a second source. Two sources (one cropped to a new aspect...

  • Page 198: Create A Custom Channel Or Layout

    Pearl-2 User Guide Create a custom channel or layout Layout example Description One 4x3 source in a 16x9 frame, with a green background matte. To get this look: Make sure your encoding page has a 16x9 frame size. From the sources page, select a background color.
  • Page 199 Pearl-2 User Guide Create a custom channel or layout topic to avoid streaming and recording issues resulting from adding or deleting layouts when live switching. To create a new custom channel (with default layout) or add a layout to an existing channel:  1.

  • Page 200: Add A Video Source (Custom Channel)

    Important note for channels with multiple layouts By default (and historically), Pearl-2's channels are named automatically based on the content in the channel. When a channel has only one layout, and that layout has only one source (regardless of whether or not there are pictures or overlays in the layout), the channel name is the same as the source name.
  • Page 201 Pearl-2 User Guide Add a video source (custom channel)  3. From the channel layout editor, click Add item; a drop down box appears. (If you have any other items already in your layout, the new item appears at the top of the list.)  4.
  • Page 202 Pearl-2 User Guide Add a video source (custom channel)  6. For best results, select the Keep aspect ratio when scaling checkbox from the Source settings box.  7. If desired, select Crop from the Source settings box, and follow the instructions to Custom crop a source;...

  • Page 203: Add An Audio Source (Custom Channel)

    There is no need to manually add RTSP audio sources to your channel. When an RTSP stream is connected to your Pearl-2 as an input source, a corresponding audio source is automatically added to the list of audio sources for your channels, even if there is no audio in the RTSP stream.
  • Page 204 The right-most XLR audio input and the RCA audio input are linked within Pearl-2. This means that if you use both simultaneously, their audio will become mixed, and their input is mixed with unpredictable gain levels for each.

  • Page 205: Custom Crop A Source

    Pearl-2 User Guide Custom crop a source For analog audio signals, you may want to check audio levels on your channel and adjust audio gain, if needed. See Adjust audio gain (analog audio) and delay. Other things you may want to add to your layout:  ...
  • Page 206 Pearl-2 User Guide Custom crop a source  5. Click the Crop button; your source appears in a pop-up crop editing window.  6. The Crop window has several tools for creating the best crop possible.   Free form mode is the default crop mode, which you can selected at any time. In this mode, you can change the size, aspect ratio, and position of the crop with minimal restrictions.

  • Page 207: To Upload An Image

    Pearl-2 User Guide To upload an image box itself to change its position. When you have selected an aspect ratio, you can alter the size by dragging the red circles. When you have selected a size, you can change its position by dragging the box.
  • Page 208 Pearl-2 User Guide To upload an image For best results always upload images that are already the correct size needed in your layout. Background images should match the frame size of your channel (frame size is set in the Encoding configuration page).

  • Page 209: Add An Image (Custom Channel)

    Pearl-2 User Guide Add an image (custom channel) The maximum supported file size is 3840×2160. No warning or error message is displayed if your image is too large. Files that exceed the maximum size do not appear in the drop- down list when selecting an image.
  • Page 210 Pearl-2 User Guide Add an image (custom channel) Pearl-2 supports png (PNG) and .jpg (JPEG) images. You can upload any image from 16×16 pixels to a maximum resolution size of 3840×2160, however it's strongly recommended that you upload exactly the size you need to avoid having your image scaled.
  • Page 211 Pearl-2 User Guide Add an image (custom channel)  6. If you haven't already uploaded your image, you can drag and drop it from your desktop to the gray Please select picture box. (Note: no warning is displayed if the image is too large or will replace another file).
  • Page 212 Pearl-2 User Guide Add an image (custom channel)  10. In the layout area, use the mouse, the keyboard or the manual position value fields to position and resize your image. For background images, click and drag to fill the full layout area. See the note below for more information on positioning techniques.

  • Page 213: Add A Text Overlay (Custom Channel)

    Pearl-2 User Guide Add a text overlay (custom channel)  3. using the manual positioning values with percents  4. using the manual positioning values with pixels To use the mouse: Click and drag to move the item. Click and drag the red and white circles to resize the item as you wish.
  • Page 214 Pearl-2 User Guide Add a text overlay (custom channel) Custom overlay text (static) In a custom layout, you can manually input your overlay text, such as date and time, channel name or other personalized text. This text remains static and requires manually editing within the custom layout to change.
  • Page 215 Pearl-2 User Guide Add a text overlay (custom channel)  5. In the Text field, specify the overlay text you want to add to the layout. Use your own text and see the Overlay text shortcut codes table provided at the end of this procedure to add any combination of the shortcut codes.
  • Page 216 If you intend your overlay text to change throughout the course of your streaming and/or recording program, you can use Pearl-2's HTTP API to insert and update system-wide variables in your dynamic text field as required. For example, you may insert a system variable into your layout to represent GPS co-ordinates and then use a script to continuously update the co-ordinates contained in your variable as the exact physical location in your stream changes over time.
  • Page 217 Pearl-2 User Guide Add a text overlay (custom channel) System variable commands can be issued at a frequency of 5 per second, and up to 6 variables may be set in a single command. After issuing a set command, all channels using the specified variable(s) are updated.
  • Page 218 Pearl-2 User Guide Add a text overlay (custom channel)   Custom crop a source   Add an image (custom channel)   Delete or move a layout (custom channel)   Set the background color (custom channel)   Rename a layout (custom channel)

  • Page 219: Set The Background Color (Custom Channel)

    Pearl-2 User Guide Set the background color (custom channel) back to percents by typing a percent. See Resize and position layout items using percents or pixels (custom channel) for more information. Set the background color (custom channel) When you create a custom channel layout, you can select the background color to fill any unused space. For example you can add a color from your corporate color scheme.
  • Page 220 Resize and position layout items using percents or Pearl-2 User Guide pixels (custom channel) Percent values are used in adjustment boxes by default, and can be converted to pixels by simply overwriting the percent value in a given adjustment box and replacing it with a pixel value.
  • Page 221 Resize and position layout items using percents or Pearl-2 User Guide pixels (custom channel)   Table 32 Adjustment boxes for item resizing and positioning Item Description The area of your layout item. The 4 red/white dots represent the boundaries of your layout item.
  • Page 222 Resize and position layout items using percents or Pearl-2 User Guide pixels (custom channel) Item Description horizontal axis. (I.e. the item is displaced 10%, or 100px, from the bottom up). If using percents, this is the items percentage of total height on the layout's vertical axis.
  • Page 223 Resize and position layout items using percents or Pearl-2 User Guide pixels (custom channel) In the example above, the presenter video source is resized to 60% of the layout's width and 70% of the layout's height (with aspect ratio maintained). (Alternatively, pixels could be used to resize the layout item in a similar fashion.)
  • Page 224 Resize and position layout items using percents or Pearl-2 User Guide pixels (custom channel) Alternatively, you can position your layout items using the keyboard by selecting the item with your mouse cursor, and pressing the arrow keys to move the selected item by 5% in any direction.
  • Page 225 Resize and position layout items using percents or Pearl-2 User Guide pixels (custom channel) Example 2: vertical positioning using pixels To position your layout item along the vertical axis, enter a percent or pixel value into either the top or the bottom adjustment box to shift your layout item downward or upward, respectively.

  • Page 226: Rename A Layout (Custom Channel)

    Pearl-2 User Guide Rename a layout (custom channel) Figure 1-1 An example of using pixels and percents to created a fully configured custom layout with two sources and a background image. Rename a layout (custom channel) Layouts you create are automatically given a default name (the first one is Default!). You can keep these names, or you can edit them to something more descriptive.

  • Page 227: Delete Or Move A Layout (Custom Channel)

    Pearl-2 User Guide Delete or move a layout (custom channel)  4. From the editor, click the name of the layout; it turns red.  5. Type in your new layout name and press Enter to save the new name. (Note if you click somewhere else without pressing Enter, your changes are discarded.)

  • Page 228: Delete An Uploaded Image

    Important note for channels with multiple layouts By default (and historically), Pearl-2's channels are named automatically based on the content in the channel. When a channel has only one layout, and that layout has only one source (regardless of whether or not there are pictures or overlays in the layout), the channel name is the same as the source name.

  • Page 229: Configure Encoding

    Pearl-2 User Guide Configure encoding To delete an uploaded image:  1. Login to the Admin panel as admin. See Connect to the Admin panel. If the image is used as part of the layout for any channel, select a different image or no image by using the drop-down list in the Picture settings box within that channel's layout before deleting the file using the steps below.

  • Page 230: Configure Video Codec

    Pearl-2 User Guide Configure video codec Configure video codec To configure encoding:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Click the Encoding link for your channel; the encoding configuration page opens.  3. Click the Codec drop-down menu to change the size and speed of the compression and decompression and the quality of the image.

  • Page 231: Configure Frame Size

     7. If all your changes are complete, scroll to the bottom of the page and click Apply. Configure frame size By default, for channels with only one layout and when that layout has only one video source, your Pearl-2 automatically uses the incoming source frame size as the stream frame size. Frame size greatly affects the amount of bandwidth needed to transmit your stream.
  • Page 232 Pearl-2 User Guide Configure frame size Or if you have a widescreen/HD format source but need a 4:3 output frame size, you can add black bars to the top and bottom of the frame. The system is designed to provide scaling, however for the best overall system performance (particualrly when reaching maximum system capacity), configure your source to provide the correct frame size and avoid scaling.

  • Page 233: Fine Tune Stream Settings

    Pearl-2 User Guide Fine tune stream settings  a. Uncheck Use current signal resolution as frame size.  b. Type a frame size in the field; or  c. Select an option from the sizes shown, the dimensions will appear in the frame size field.
  • Page 234 Pearl-2 User Guide Fine tune stream settings  4. Click the Key frame interval drop-down box to choose how often a key frame (a frame that contains all the pixels) is sent when streaming the video. The longer the key frame interval the smaller the video file size, and vice versa.

  • Page 235: Configure Audio Codec

    Pearl-2 User Guide Configure audio codec Setting Description When adjusting the frame rate, you may need to try different values to achieve the best outcome. In general, higher bitrate mean higher image quality in the stream, at the cost of higher bandwidth needed to transmit it.
  • Page 236 Pearl-2 User Guide Configure audio codec  5. If the default audio format AAC 44KHz, stereo, 320 Kbps is not desired, click the Audio format drop- down menu to select an audio codec. A table at the end of this procedure gives details about each option.

  • Page 237: Codec And File Format Compatibility

    Pearl-2 User Guide Codec and file format compatibility Value Description provides the best sound quality by avoiding audio resampling. For analog signals, 44 kHz provides higher sampling. Flash (FLV) doesn't support 48 kHz MP3 audio. When selecting this value you'll need to use a media player (or install ASF browser plugins) to preview your channel.

  • Page 238: Multi-Encoding

    You can also do this using RTSP sources. Set up your first channel to record, same as in the example above, then follow the instructions to . You can use your Pearl-2’s IP address as the RTSP source, and select that as...

  • Page 239: Add Channel Metadata

    Pearl-2 User Guide Add channel metadata  1. Create Channel 1 with your video and audio inputs. Add all your live switching layouts.  2. Copy the RTSP stream link from Channel 1's status page. (See image below)  3. Add a new RTSP source using the link copied in step 2.

  • Page 240: Add Channel Metadata

    Pearl-2 User Guide Add channel metadata Previous firmware versions gave the ability to configure "No Signal" images per channel. "No Signal" images are now done on a per-source basis instead . See Add a No Signal image to a source...

  • Page 241: Remove Metadata From A Channel

    Preview a channel from the Status page   Preview all channels at once You can also preview channels using the Epiphan Live control interface. See Configuring Dashboard panels for visual confidence monitoring for more information. Preview a channel from the Info page The system's Info page displays links for previewing your channel(s).

  • Page 242: Preview A Channel From The Status

    Pearl-2 User Guide Preview a channel from the Status page  3. Scroll to the channel you want to preview.  4. Click View; the corresponding channel is displayed in the window. Preview a channel from the Status page The channel's status page gives a wealth of information about the channel, including bit rate, frame size, a snapshot of the channel and links to preview the channel.

  • Page 243: Preview All Channels At Once

    Preview all channels at once Pearl-2 has a special preview mode that lets you see all configured channels at once. The resulting web page can be very large. You may wish to be aware of your web browser's zoom hot keys.

  • Page 244: Rename A Channel

    Pearl-2 User Guide Rename a channel  3. Press Enter, the preview web page appears displaying the content of all active channels. Rename a channel By default, channels are created with the same name as their source - until a second layout or a second source is added to the channel, at which time the channel is renamed Channel X where X is the index of the channel.
  • Page 245 Pearl-2 User Guide Delete a channel source configuration, however it deletes any recorded files for the channel. To delete a channel, follow the steps below.  1. From the Admin panel, scroll to the Channels menu option.  2. Click the channel you want to delete; the menu expands.

  • Page 246: Live Video Mixing / Switching

    Now on to the fun part!  There are three ways to perform live switching. You can use the Admin panel, the touch screen or the Epiphan Live control interface. Performing live switching in one interface (e.g. Epiphan Live) does not dynamically update the visuals in the other interfaces (e.g.
  • Page 247 Pearl-2 User Guide Switching / mixing using the touch screen  1. If needed, touch the screen once to turn it on.  2. If needed, touch your channel in the grid view to change it to individual view.  3. If needed, touch the screen once to enable controls on the screen.
  • Page 248 Pearl-2 User Guide Switching / mixing using the touch screen  5. Initially, your live layout (which is displayed on the right side) is the same as your preview, or on deck, layout. It appears in the list at the bottom with a green bar on the frame to show it is in preview. Touch...

  • Page 249: Switching / Mixing Using The Admin Panel

    Pearl-2 User Guide Switching / mixing using the Admin panel  6. Both the live layout and the preview layouts update at a reduced frame rate to the live stream, but fast enough that you can see what is happening.  7. When ready, touch Apply to cause the layout currently in preview to become live; the switch happens and your screen is updated.

  • Page 250: Switching / Mixing Using Epiphan Live

    Pearl-2 User Guide Switching / mixing using Epiphan Live Switching / mixing using Epiphan Live Epiphan Live is a simple and easy to use interface which is used for confidence monitoring, streaming/recording control and live switching. (See Epiphan Live for more information.) Within Epiphan Live, the Switcher view allows you to seamlessly switch between a channel's custom layouts while live streaming and/or recording.
  • Page 251 Pearl-2 User Guide Switching / mixing using Epiphan Live After selecting your channel from the dropdown, the Switcher interface appears with all of your channel's layouts displayed along the bottom of the page. The layout currently being streaming and/or recorded is displayed in the Live view panel on the right...
  • Page 252 Pearl-2 User Guide Switching / mixing using Epiphan Live  5. Click the Switch button in the center of the screen to switch your layout in the Preview panel into your live stream/recording.

  • Page 253: What Is A Source

    A source can be an image, video, or audio from a camera, a computer screen or any device that provides any HDMI, DVI, SDI, USB video video signal and audio signal output. You can also connect RTSP sources such as IP cameras and other Pearl-2 systems to your Pearl-2 over a network using the Admin panel. See Connect an RTSP source.

  • Page 254: Audio Sources

    Pearl-2's Admin panel also automatically discovers all audio sources displays them in the same section, with the exception of RTSP audio sources. When an RTSP input stream is connected to your Pearl-2, a corresponding audio source is automatically added to the list of audio sources for your channels, even if there...

  • Page 255: Connect A Source

    Connect a source You can physically connect HDMI, DVI, SDI, USB video sources to Pearl-2 at any time, either before or after the system is powered on. Similarly you can disconnect a source from a port and even connect a different source at any time.

  • Page 256: Connect An Rtsp Source

    Due to the nature of external encoding devices such as RTSP sources, it is possible for the timestamps between your Pearl-2 and your RTSP source to gradually become out of sync. If there is a 2500 –3000 ms timestamp difference between your RTSP source and your Pearl-2, then a "no signal" image will display and your RTSP source will not stream any audio.
  • Page 257 Pearl-2 User Guide Connect an RTSP source  3. Click Add RTSP source to open the source configuration page.
  • Page 258 List of tested RTSP-based IP cameras for source URL syntax and credentials specific to IP cameras we at Epiphan have tested), and select either UDP or TCP from the Preferred transport dropdown menu. Optionally, you can also fill out the "No signal" image settings, if desired. See...
  • Page 259 Pearl-2 User Guide Connect an RTSP source  5. Click Apply to save your settings and connect your RTSP source.   Once your RTSP source is connected, you can view its basic video and audio signal information and packet loss statistics under the Status header at the top of the page. If there are any warnings or errors associated with...

  • Page 260: List Of Tested Rtsp-Based Ip Cameras

    List of tested RTSP-based IP cameras The table below describes cameras tested to work with your Pearl-2 and includes helpful information such as URL syntax, default credentials and audio streaming capability specific to each camera.
  • Page 261 ⁑ HE40HPK (To add a second URL, use: 12345 "/MediaInput/h264/stream_ 2") root Axis P1428-E /axis-media/media.amp root root Axis M1034-W /axis-media/media.amp admin ⁑ Note that in our testing, the Panasonic AW-HE40 does not always seem to sync its time with Pearl-2.

  • Page 262: List Of Fully Supported Web Cameras

    List of fully supported Web cameras Pearl-2 is expected to support any web camera or USB audio source (such as a USB microphone) on the market, and have full functionality regardless of the brand and model. The web cameras listed below are fully supported and tested.

  • Page 263: Preview A Source

    AV.io HD, AV.io SDI, and AV.io 4K allow you to connect extra HDMI, DVI, and SDI sources. Using AV.io HD, you can add up to two VGA sources to Pearl-2! This is currently the only way to use VGA sources on Pearl-2.

  • Page 264: Configure A Source

    Pearl-2 User Guide Configure a source  5. Scroll to the bottom of the source configuration page to see the preview. Configure a source Generally the captured stream doesn't require any additional configuration, but if needed, you can log into the Admin panel to make configuration changes.

  • Page 265: Dvi And Hdmi Signals

    Pearl-2 User Guide DVI and HDMI signals  5. Click the source link for your source (HDMI, DVI, SDI, USB video or RTSP); the source configuration page opens.  6. If desired, scroll to the bottom of the source configuration page to see the video Snapshot.
  • Page 266 Enable 4K Selecting this option means that your 4K UHD source will be automatically downscaling downscaled to 1080p using Pearl-2's hardware. This menu allows you to choose a custom no-signal image for the channel. The Image drop-down list gives you the option to choose the default image or any image...

  • Page 267: Vga Signals (Coming In Via Dvi Port)

    Pearl-2 User Guide VGA signals (coming in via DVI port) Value Description signal is displayed. You may change this number to adjust how soon you wish the no-signal image to appear after the signal disappears. VGA signals (coming in via DVI port) The following values are configurable for VGA signals coming in via a VGA/DVI port.
  • Page 268 Pearl-2 User Guide VGA signals (coming in via DVI port) Value Description 20 (moves the image down). When an image is not aligned in the window, use this feature to move an image Horizontal shift left or right on the screen. The values range from -999 (moves the image to the left) to 999 (moves the image to the right).

  • Page 269: Sdi Signals

    Pearl-2 User Guide SDI signals Value Description   180⁰ Note that rotating a source can result in "No Signal" if the rotated image is outside the bounds of the display. This menu allows you to choose a custom no-signal image for the channel. The...
  • Page 270 Pearl-2 User Guide SDI signals Value Description This feature is useful when a source captures video that is rotated 90⁰ or is displayed upside down. Choose one of the following values to change the video orientation while streaming:   No rotation  ...

  • Page 271: Usb Signals

    Pearl-2 User Guide USB signals Value Description Enable Enable this feature to convert an interlaced source signal to a non-interlaced deinterlacing signal. This menu allows you to choose a custom no-signal image for the channel. The Image drop-down list gives you the option to choose the default image or any image...
  • Page 272 Pearl-2 User Guide USB signals Value Description This feature is useful for simultaneously dictating the resolution and fps at which Capture mode the camera is captured. The drop down list of available resolutions and frame rates changes depending on the attributes of the connected device.
  • Page 273 Pearl-2 User Guide USB signals Value Description The contrast of the video can be adjusted by entering a numerical value from 0 to Contrast 100. Estimate values and view the result in the preview area until desired result is achieved.

  • Page 274: Rtsp Sources

    Pearl-2 User Guide RTSP sources RTSP sources RTSP sources are configured for connection to your Pearl-2 using the Source URL, Username and Password specific to your selected RTSP source. (See Connect an RTSP source for more information). RTSP sources can be further configured with a Preferred transport protocol (either UDP or TCP) and a custom "No signal"...

  • Page 275: Rename A Source

    Pearl-2 User Guide Rename a source  6. In the Timeout field, enter the number of seconds before the "No signal" image is displayed. If no manual value is entered, the default time to display is 5 seconds.  7. Click Apply.

  • Page 276: Adjust Audio Gain (Analog Audio) And Delay

    You must press Enter to save the new name. The Apply button will not save the source name change. Adjust audio gain (analog audio) and delay The audio ports on the portable Pearl-2 model are calibrated for + 4.0 dBu XLR or - 10.0 dBV RCA, and provide moderate to significant signal headroom.
  • Page 277 -300 and +300 ms of offset from the original synchronization. Microphones typically have very low audio signals (less than -30 dBu) and are not supported directly as inputs to Pearl-2. Use an audio mixing board to amplify microphones to appropriate levels.

  • Page 278: Confirm Audio Levels (Via The Touch Screen)

    Fine tune as needed to ensure that it's synchronized with the video. Pearl-2 does not cause audio delay, and has near-zero latency in capturing. However, many different external factors can cause audio to become de-synchronized, notably the length of the audio cables or the configuration of the equipment used.
  • Page 279 Pearl-2 User Guide Confirm audio levels (via the touch screen) If the channel has stereo audio, the meter is split horizontally into two bars. The top bar is the left channel and the bottom bar is the right channel. VU Meter (mono audio) VU Meter (stereo audio)

  • Page 280: Troubleshoot Capture

    Remove black bars (matte) from the video By default, for channels with only one layout and only one source, Pearl-2 makes sure that the aspect ratio of input signals is preserved when the output is streamed. If an input video signal doesn't match the encoded frame aspect ratio, bars are added to the sides or top and bottom of the encoded stream when the output is streamed and recorded.

  • Page 281: Match The Output Frame Size To The Aspect Ratio Of The Source Signal

    Match the output frame size to the aspect ratio of the Pearl-2 User Guide source signal For example:   Input signal resolution is 720×480 (a 3:2 aspect ratio)   encoded resolution is 1280×800 (a 16:10 aspect ratio that is wider than the input resolution) Borders are added to the left and right of the image to preserve the narrower ratio of the input.
  • Page 282 Match the output frame size to the aspect ratio of the Pearl-2 User Guide source signal  2. Login as admin.  3. Select a channel; the menu expands.  4. Click Sources; the Sources page opens.  5. Find the name of the media source used for the channel.

  • Page 283: Stretch The Image

    Like monitors, each video capture card in Pearl-2 contains an EDID. When you connect a DVI video source (such as a laptop or video camera), this source sees Pearl-2's capture card as a monitor and uses its EDID to negotiate which video signal to send.
  • Page 284 Epiphan support web page. The support page opens.  2. Select the support page for Pearl-2.  3. Scroll to the EDID section.  4. Click on an EDID from the list. The file is saved to your downloads folder on your hard drive.

  • Page 285: Restore Factory Default Edid

    Pearl-2 User Guide Restore factory default EDID  14. When the upload is complete the page changes to reflect success or failure. Restore factory default EDID When you have finished with a custom EDID, you can restore the capture card (in the Sources list) to the default EDID. Currently there is no way to tell if your capture card is using a custom EDID.

  • Page 286: Unstretch The Output Video

    Unstretch the output video By default, Pearl-2 makes sure that the aspect ratio of input signals is preserved when the output is streamed. If this default was overridden the image is stretched to match the output frame size. The effect may be subtle and may not be problematic for you, but if you want to resolve this it is very simple to do.

  • Page 287: Remove The Combing Effect On Images

    Pearl-2 User Guide Remove the combing effect on images  6. Scroll to the bottom of the page and click Save. Unstretching the image causes a matte (black bars) to appear on the sides or top and bottom of the output. To remove these see Remove black bars (matte) from the video.
  • Page 288 Pearl-2 User Guide Remove the combing effect on images  1. Login to the Admin panel as admin. See Connect to the Admin panel.  3. From the Admin panel, scroll to the Sources menu option.  4. Click on the desired video source ; the source configuration page opens.

  • Page 289: Part 3: Stream

    PART 3: Stream Streaming provides powerful and flexible approaches to delivering to your users. Offering an easy to use interface, users can stream video using multiple formats to multiple users and devices such as web browsers, media players, set-top-boxes, Smart TVs and Content Distribution Networks. The system is flexible and supports standard codecs used by most sharing destinations and media players.

  • Page 290: What Is Streaming

    After you have configured your media and channels, decided on the content and layout of your broadcast, it’s time to share your stream. Pearl-2 provides a number of options for streaming. Choose from methods for unicast, multicast, CDN, SAP, UPnP and more.

  • Page 291: Supported Streaming Formats

    (multicast), or provide web-based streaming where multiple clients can access the broadcast (Content Distribution Network). Your Pearl-2 can stream to individual viewers through HTTP, HTTP Live Streaming, UPnP and RTSP and can also simultaneously stream to a server such as a multicast server or CDN.

  • Page 292: Stream To Viewers

    Stream to viewers Stream to viewers Streaming to viewers allows people to connect directly to your Pearl-2 via their web browser or media player to view the live stream. You can configure whether or not streaming is enabled for viewers. See Disable (and enable) streams for viewers.
  • Page 293 Where serial is the serial number of the system and channel number is the provided from the GUI (see below). http://<IP Address of Pearl-2>/preview.cgi?channel=2 rtsp://<IP Address of Pearl-2>:<port>/stream.sdp IP address Where the IP address is the IP address of the system and the port and channel number informationis provided on the channel's status page.

  • Page 294: Configure Http And Rtsp Streaming Ports

    Pearl-2 User Guide Configure HTTP and RTSP streaming ports  1. Jot down the either the Live Broadcast , RTSP stream or other web streaming address. This is the address you can send to viewers or to create a link to your broadcast.

  • Page 295: Stream Content Using Hls (Http Live Streaming)

    Pearl-2 User Guide Stream content using HLS (HTTP Live Streaming)  4. Set the HTTP Streaming port to specify the port used to stream the HTTP broadcast. This value along with the URL is used by viewers to access the FLV, ASF and MPEG-TS streams.

  • Page 296: Send Stream Urls To Viewers

    Pearl-2 User Guide Send stream URLs to viewers  6. Click Apply.  7. Click Status for the channel. The status page opens.  8. Provide the HLS stream link to your viewers. Send stream URLs to viewers For participants to log in and view a stream, you must provide a stream URL. The URL that you send depends on the device the participant uses to view the stream.

  • Page 297: View The Flash Stream

    Pearl-2 User Guide View the Flash stream  5. Copy the URL and provide to viewers.  Viewers may now view the stream using a digital media player or browser. See Viewing with a web browser Viewing with a media player (RTSP).
  • Page 298 View your broadcast using the View link on the Pearl-2 User Guide Info menu  3. From the Admin panel, click Info menu option; the info window opens with a list of all configured channels.  4. Click on the channel you want to preview. A page opens displaying the live broadcast and broadcast...

  • Page 299: View Your Broadcast Using The Live Broadcast Link On The Status

    View your broadcast using the Live broadcast Pearl-2 User Guide link on the Status page  5. Copy the URL and provide to viewers. View your broadcast using the Live broadcast link on the Status page  1. Login to the Admin panel as admin or operator. See Connect to the Admin panel.
  • Page 300 View your broadcast using the Live broadcast Pearl-2 User Guide link on the Status page  5. When HTTP live streaming for the channel is enabled the status page also shows the HTTP Live Streaming link. See, Stream content using HLS (HTTP Live Streaming).

  • Page 301: Viewing With A Web Browser

    Pearl-2 User Guide Viewing with a web browser  7. Copy the URL and provide to viewers.  Viewing with a web browser If a viewer password is configured, provide participants with the password to log in, along with the IP address or the URL to be used by the participant's browser.

  • Page 302: Viewing With A Media Player (Rtsp)

    Pearl-2 User Guide Viewing with a media player (RTSP) Viewing with a media player (RTSP) If a viewer password is configured, provide participants with the password to log in, along with the IP address or the URL to be copied to the media player. For example purposes the following procedure describes the steps using a VLC media player.

  • Page 303: Disable (And Enable) Streams For Viewers

    Pearl-2 User Guide Disable (and enable) streams for viewers  5. Press Play; the stream is played in the media player window. Disable (and enable) streams for viewers When you create a channel, it's available by default for viewing by stream viewers who have the stream URL.

  • Page 304: Restrict Access To Streams For Viewers

     3. Uncheck Enabled to disable streaming to viewers (or check to enable).  4. Click Apply at the bottom of the page. Restrict access to streams for viewers Pearl-2 can restrict access to all viewer streams using global viewer passwords and IP allow/deny lists. See or change user passwords Restrict viewers by IP address.

  • Page 305: Restrict Viewers By Ip Address

    Restrict viewers by IP address Pearl-2 permits you to restrict which computers can access broadcasts by building a list of allowed and/or denied IP addresses. You can do this at a global level for the system and can also override these settings on a per-channel basis.
  • Page 306 Pearl-2 User Guide Restrict viewers by IP address  2. Select the Access passwords link in the Configuration menu; the password configuration page opens.  3. Type allowed IP addresses or address ranges in the Allow IP’s field. Separate addresses with a comma.

  • Page 307: Ip Restriction Examples

    Pearl-2 User Guide IP restriction examples Label Description/Options to a rule in the allow list. IP restriction examples Allow list with distinct IP addresses The simplest allow/deny list is to use the list of known IP addresses to craft a list of allowed IP addresses. All other addresses are denied access to the broadcast.

  • Page 308: Deny List With Distinct Ip Addresses

    Pearl-2 User Guide Deny list with distinct IP addresses Allow: 192.168.1.200-192.168.1.250, 192.168.1.50-192.168.1.51, 192.168.1.75 Your list can have multiple ranges and multiple distinct IP addresses, provided they are separated by commas. Deny list with distinct IP addresses Another simple allow/deny list is to use the list of known IP addresses to list specific denied IP addresses. All other addresses are allowed access to the broadcast.
  • Page 309 Pearl-2 User Guide Deny list with a range of IP addresses The deny list is an "exception" list for the allow list. So to craft the rule described above we need to allow all the computers in the local subnet, then deny specific sub-ranges including two groups of boardroom computers ensuring the cafeteria computer's IP address is not in the deny list: Allow: 192.168.1.1-192.168.1.250...

  • Page 310: Stream To A Server

    Pearl-2 User Guide Stream to a server Stream to a server Your Pearl-2 streams to a server when you want to use a CDN or Multicast. By default, no server streaming is configured. See Stream to a CDN Stream content using multicast details on configuring one of these two options.
  • Page 311 CDNs or media servers support both formats. Choose the streaming format that your CDN or media server supports. Epiphan has tested with the CDN providers listed here: http://www.epiphan.com/partners/cdn-partners/. Contact your CDN for a list of supported audio codecs and ensure your Encoding configuration uses one of the supported codecs.

  • Page 312: Start And Stop Streaming To A Cdn

    CDN. You can also test how your content is streamed by sending your content to Epiphan’s CDN. For a list of Epiphan’s preferred CDN providers, see: http://www.epiphan.com/partners/cdn-partners/. Use one of the following links to configure your Pearl-2 for publishing to a CDN:  ...
  • Page 313 Pearl-2 User Guide Start and stop streaming to a CDN  4. If streaming is enabled (started), click the Stop streaming button (at the top right corner of the stream) or Stop all at the top of the page; streaming is disabled for either that stream or for all streams, respectively.
  • Page 314 If it has a yellow dot with an exclamation mark, there is a problem with streaming. Start/stop streaming using One Touch control   Pearl-2's "One Touch" recording/streaming control allows you to control your recording and streaming across any number of specified channels and recorders simultaneously with the touch of a button. See Touch streaming and recording control for more information.
  • Page 315  5. To stop streaming, press Stop. Start and stop streaming using Epiphan Live You can control the streaming (and recording) of channels directly from the Epiphan Live Dashboard interface. (See Accessing Epiphan Live for information about logging in to Epiphan Live.)
  • Page 316 Pearl-2 User Guide Start and stop streaming to a CDN Streaming (and recording) control buttons are located under the Channels heading. For each channel, the stream control is the left-most button containing the "signal" icon, and the recording control is the right-most button containing the circle icon.

  • Page 317: To Stream Content To A Cdn Using Rtsp Announce

    In this case, check the streaming configuration settings for your channel in the Admin panel. (See Stream to viewers To learn more about the Epiphan Live control interface, see Epiphan Live. To stream content to a CDN using RTSP announce  1.

  • Page 318: To Stream Content To A Cdn Using Rtmp Push

    Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface. To stream content to a CDN using RTMP push This is the most common method to stream to a CDN, as it is used by many CDNs including both Facebook Live and YouTube.
  • Page 319 Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface.)  13. You may delete the stream at any time using the Delete this stream button.

  • Page 320: Stream To A Cdn Using An Xml Profile

    Pearl-2 User Guide Stream to a CDN using an XML profile Stream to a CDN using an XML profile Some CDNs provide an XML file for easy configuration. If you're using one of these services, you can use the following setup process.

  • Page 321: Stream To Wowza Streaming Cloud

    To set up streaming via Wowza Cloud, you first need to sign in to the Wowza Streaming Cloud web site and create a new Live Stream (when asked to select a camera or encoder type, select Epiphan). Once the stream is created, you'll see a Connection Code on the stream's Overview page; this code is required to complete the streaming set-up process.
  • Page 322  10. Enter the connection code obtained from the Wowza Streaming Cloud set-up into the Connection code field.  11. Click Set to pair the channel on Epiphan's encoder with the live stream on Wowza Cloud; an icon appears to show you the connection is validating. Once validated, the stream name you configured in...
  • Page 323 Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface.  13. When the connection to Wowza Cloud has been established, the stream name appears on the channel's Status page.

  • Page 324: Stream To Original Livestream

    Charges from Wowza continue until the Wowza Cloud stream is stopped in one of these two ways. Stopping the stream publish through the touch screen , Stop or Epiphan Live Publish button does not stop the charges applied by Wowza.
  • Page 325 (See Start and stop streaming to a CDN for instructions on starting streaming from the touch screen or see Controlling streaming and recording using Epiphan Live for instructions on streaming control using the Epiphan Live control interface.)

  • Page 326: Stream Content Using Multicast

    CDNs. Pearl-2 supports multicast streaming content to an IP TV or a set-top box playlist when the stream format is MPEG-TS. You may only stream to one multicast network at a time.
  • Page 327 Pearl-2 User Guide MPEG-TS streams using RTP/UDP push  5. Click the New stream button to open the drop-down menu.  6. Choose MPEG-TS RTP/UDP push from the drop-down menu.  7. Enter the destination multicast IP address where the broadcast can be viewed.

  • Page 328: Mpeg-Ts Streams Using Udp Push

    Pearl-2 User Guide MPEG-TS streams using UDP push When a channel number value is not specified, viewers cannot select a channel from the set-top box or Smart TV .  13. Enter a name for a group of streams in the text box next to Group name. Since media players simply...
  • Page 329 Pearl-2 User Guide MPEG-TS streams using UDP push  7. Enter the destination multicast IP address where the broadcast can be viewed. A IPv4 multicast address range is an address between 224.0.0.0 to 239.255.255.255. Contact your System Administrator for the specific address to use.

  • Page 330: Multicast Streaming Using Rtp/Udp

    Pearl-2 User Guide Multicast streaming using RTP/UDP  13. Enter a name for a group of streams in the text box next to Group name. Since media players simply present a list of available streams, you can organize your streams into multiple folders or in cases where folders are not displayed, use dot separator hierarchy to help your viewers filter out unwanted streams by category.

  • Page 331: Viewing With Session Announcement Protocol (Sap)

    Viewing with Session Announcement Protocol Pearl-2 User Guide (SAP) Audio and video use nearby port numbers (<port number>and <port number+2>). The minimum distance between audio and video ports must be 2.  8. Click Apply; an SDP file is generated and available from the channel's Status page.
  • Page 332 Viewing with Session Announcement Protocol Pearl-2 User Guide (SAP) In the example below, two streams D2P83658.vga and D2P83658.video are organized in a folder by their group name.  8. Click on a live stream; the stream plays in the media player window.

  • Page 333: Stream To A Media Player Or Smart Tv

    Stream to a media player or smart TV Stream to a media player or smart TV Your Pearl-2 can use UPnP and SAP to stream to set top boxes, digital signs, smart TVs and other digital media players. The following table gives an overview of each option.

  • Page 334: Enable Upnp

    If needed, see User administration to clear the viewer password. The topics in this chapter include how to enable and disable UPnP and how to control media players from Pearl-2. To choose recordings or live streams from your media player, see Play directly to a media player.
  • Page 335 Pearl-2 User Guide Enable UPnP  4. Enter a name in the Server name field. If no name is provided the server name will be the system's serial number.  5. Select whether you want to share live video and recorded files.
  • Page 336 Pearl-2 User Guide Enable UPnP  a. Click the Share via UPnP check box (if not checked).  b. Note, if you have not already enabled UPnP at the server level (see above), you are prompted with a message "UPnP live video sharing is not enabled with this device, to fix it, click here". Once you click the text "to fix it click here", the text changes to "will be fixed".
  • Page 337 Pearl-2 User Guide Enable UPnP  c. Click the Share via UPnP check box (if not checked).  d. Note, if you have not already enabled UPnP at the server level (see above), you are prompted with a message "UPnP file sharing is not enabled with this device, to fix it, click here". Once you click the text "to fix it click here", the text changes to "will be fixed".

  • Page 338: Disable Upnp

    Pearl-2 User Guide Disable UPnP Disable UPnP By default, UPnP sharing is disable for the device, and for each channels and recorder. If you enabled UPnP sharing it for a particular broadcast, you may want to disable UPnP sharing after the broadcast is complete.

  • Page 339: Viewing With Upnp

    Remove user passwords to clear the viewer password. When browsing via UPnP your Pearl-2 is displayed by the server name you set, or it's product serial number. For example, when browsing from a Windows computer, you will see a list of media devices that includes...

  • Page 340: Play Directly To A Media Player

    Play directly to a media player If your digital media player is UPnP enabled, Pearl-2 can play direct the media player to play recorded files, without browsing through menus in the player. Recorded files must be in MPEG-TS format and use the supported codecs: H.264 with MP3 or AAC audio.

  • Page 341: Change Upnp Device Name

    Change UPnP device name You can configure the UPnP server name that appears for your Pearl-2. By default, if you left the server name field blank when enabling UPnP, the server name is the system's serial number.

  • Page 342: Samples Of Stream Settings

    Pearl-2 User Guide Samples of stream settings Samples of stream settings When choosing your stream settings it is important to consider the stream content. When streaming fast moving video, it's best to choose a higher bitrate and frame rate whereas if you're streaming a slide presentation you can save on bandwidth and system processing by lowering the bitrate and frame rate.
  • Page 343 Pearl-2 User Guide Streaming slide content Option Setting Codec H.264 Video encoding preset High Quality Video encoding profile High Disable for PC Enhanced compatibility mode (H.264 slicing for RTP) Enable for Mac Key frame interval 2 sec Limit frame rate 6 Mb/sec for ~ HD;...

  • Page 344: Part 4: Record

    PART 4: Record Your Pearl-2 encodes the video and audio it captures. Not only can you stream this content, but you can also simultaneously record it. In fact, if you're streaming a picture in picture layout or low quality streams, you may even want to create separate channels to also record each input at full frame size and with a high bitrate so you have the best possible digital media for future re-use or post-processing.

  • Page 345: What Is A Recording

    Recorded files to learn how to download the recorded files. Recording can also be controlled via the Epiphan Live control interface. See Controlling streaming and recording using Epiphan Live for more information. Recording basics While recording a channel or recorder, a new file is created each time the maximum time or size limit is met.

  • Page 346: Record A Channel Via The Admin Panel

    Google Chrome 37+ (works with MOV and MP4 files using H.264 codec) (Windows) Not all media players and editors support all recording formats, such as the more modern MP4- fragmented format. To playback MOV files created by Pearl-2, we recommend using a newer player. Record a channel via the Admin panel Each channel has a configuration page that allows you to start, stop and configure recordings.
  • Page 347 Pearl-2 User Guide Record a channel via the Admin panel  3. Click the Recording link for the channel; the Recording page appears.  4. To start recording:  a. Click the Start button; the recording starts and a timer indicates how long it has been recording.

  • Page 348: Record Channels And Recorders (Using One Touch Control)

    Admin panel is refreshed (by clicking a link or refreshing the page). Record channels and recorders (using One Touch control)   Pearl-2's "One Touch" recording/streaming control allows you to control your recording and streaming across any number of specified channels and recorders simultaneously with the touch of a button. See Touch streaming and recording control for more information.
  • Page 349 Record channels and recorders (using One Touch Pearl-2 User Guide control) in Pearl-2's admin panel (see Customize how One Touch control is displayed). If the On Touch Control icon is not visible on the touch screen, tap the screen once to activate the control buttons.

  • Page 350: Record A Channel Via Epiphan Live

    Pearl-2 User Guide Record a channel via Epiphan Live Record a channel via Epiphan Live You can control the recording of channels and recorders directly from the Epiphan Live Dashboard interface. (See Accessing Epiphan Live for information about logging in to Epiphan Live.) Streaming (and recording) control buttons are located under the Channels heading.

  • Page 351: Record A Channel Via The Touch Screen

    Recordings. Record a channel via the touch screen Pearl-2's touch screen gives you freedom to start and stop recording without needing to log in to the Admin panel. Simply scroll to the channel you wish to control and press the start or stop recording button.
  • Page 352 Pearl-2 User Guide Record a channel via the touch screen The touch screen may be configured to be always off, to prevent channel preview, or to prevent recording control. If you are unable to follow the instructions below, see the Configure the...

  • Page 353: Configure Recording File Size And Type

    Pearl-2 User Guide Configure recording file size and type Configure recording file size and type By default, recorders and channels record to AVI files. When the recording reaches 30 minutes in length or a file size of 500 MB (whichever occurs first), the system closes the current recording file and opens a new one.
  • Page 354 Pearl-2 User Guide Configure recording file size and type  5. Select a time limit for the recording from the Time limit drop down.  6. Select a file size limit from the Size limit drop down. Tip: If you don’t know what size to select, do some test recordings to get an idea of the file sizes you can expect.
  • Page 355 Pearl-2 User Guide Configure recording file size and type  10. Click Apply; the changes are saved and the recorder setup displays the new configuration. The table below describes the options available for recording file configuration. Table 44 Recording File Configuration Fields...

  • Page 356: Restart Recording

    Pearl-2 User Guide Restart recording Label Description / Options Automatic file Select this if you want this channel or recorder to be part of any scheduled automatic upload uploads. See File and recording transfer for information on automatic uploads. Select this if you want this channel or recorder to be available via UPnP. If global UPnP is not enabled when you select this checkbox, a link appears to let you to fix it.
  • Page 357 Pearl-2 User Guide Restart recording  4. Click the Reset button next to the stop button; the current file is stopped and a new one begins.  5. Refresh the page to see the new recorded files list.

  • Page 358: Recorders

    Recorders Recorders Your Pearl-2 can record the output from each channel and, using Recorders, it can also record multiple channels together in a single multi-track file. Recording multiple channels at once ensures the recordings are started and stopped at the same time, resulting in perfect synchronization.

  • Page 359: Change The Channels Recorded By A Recorder

    Pearl-2 User Guide Change the channels recorded by a recorder Change the channels recorded by a recorder By default when you create a new recorder, it records all the channels configured on the system. If new channels are added, they are automatically added to the recorder.

  • Page 360: Record With A Recorder (Using The Admin Panel)

    Pearl-2 User Guide Record with a recorder (using the admin panel)  4. If the all channels box is selected, click it to deselect it; the other check boxes are enabled.  5. Click the check boxes for the desired channels. Channels with no active video source are displayed in italics. You can include these channels in your channel selections for the recorder.
  • Page 361 Pearl-2 User Guide Record with a recorder (using the admin panel)  2. Click the name of the desired recorder; the recorder configuration page appears.  3. To start recording:  a. Click the Start button; the recording starts and a timer indicates how long it has been recording.

  • Page 362: Record A Recorder (Using One Touch Control)

    Admin panel is refreshed (by clicking a link or refreshing the page). Record a recorder (using One Touch control)   Pearl-2's "One Touch" recording/streaming control allows you to control your recording and streaming across any number of specified channels and recorders simultaneously with the touch of a button. See Touch streaming and recording control for more information.

  • Page 363: Record A Recorder (Using Epiphan Live)

    Record a recorder (using Epiphan Live) You can record a recorder in Epiphan Live using the button(s) located in the Recorders section of the Dashboard interface. Note that the Recorders section only appears if at least one recorder has been added via...

  • Page 364: Rename A Recorder

    When clicked, the recording button turns red. The timer contained within the button also begins to count upward. Click the button a second time to stop the recording. Epiphan Live to learn more about the Epiphan Live control interface. Rename a recorder To rename a recorder:  1.
  • Page 365 Pearl-2 User Guide Delete a recorder  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the desired recorder link from the Recorders section; the recorder configuration page opens.  3. Click the Delete this recorder button at the top of the page; a confirmation dialog reminds you that deleting the recorder will delete all recorded files.

  • Page 366: Recorded Files

    Recorded files Recordings you make of channels or with recorders are stored on the system's internal hard drive. Pearl-2 has a finite amount of available hard drive storage space. Though it is enough space to hold a lot of recordings, it will eventually run out of space if recordings are added but never removed.

  • Page 367: Download Recorded Files Manually

    Pearl-2 User Guide Download recorded files manually  5. Otherwise:  a. All files for this channel are listed, sorted by date. Files that are part of the same recording session are listed one after another. Three dots appear between files of different recording sessions. The file currently being recorded (if applicable) is shown at the top of the list.

  • Page 368: Concatenate Files

    In this case, the best solution is to use the third-party ffmpeg tool to combine the files. Use ffmpeg (download online if necessary) to concatenate files:  1. Download the files that you need from Pearl-2 and make sure you have the right paths and file names . For instance, "C:\Users\Technical Writer\downloads\Auto_A_Oct28_12-24-13.avi"...

  • Page 369: Extract Tracks From A Recording

    Pearl-2 User Guide Extract tracks from a recording  2. Use the command "ffmpeg -i" to specify the input file. Using the file we downloaded above, the full line will look like this: ffmpeg -i C:\Users\Technical Writer\downloads\Auto_A_Oct28_12-24-13.avi  3. After specifying the first file, use the same process for the file you wish to combine it with. Note that you can repeat this process for as many files as you wish to concatenate.
  • Page 370 Pearl-2 User Guide Extract tracks from a recording  4. Select the track(s) you want to extract. Tip: To deselect all tracks, click the check box for the top track, then hold SHIFT and click the check box for the bottom track.

  • Page 371: Rename Recorded Files

    Pearl-2 User Guide Rename recorded files Only one duplicate recording is saved per recording file. If you create a second duplicate recording, it will overwrite the previous copy. Download the file with your extracted tracks to preserve it. Rename recorded files Recording files are named based on the filename prefix specified during configuration.

  • Page 372: Delete Recorded Files Manually

    Pearl-2 User Guide Delete recorded files manually  4. Type the new file name and press enter when finished. The Admin panel keeps track of the filename extension (i.e. .avi) so you do not need to include it when renaming the file.
  • Page 373 Pearl-2 User Guide Delete recorded files manually  3. To delete an individual file:  a. Click the X icon to the right of a file entry to request deletion; a confirmation dialog appears.  b. Click OK on the confirmation dialog.  4. To delete multiple files for the current channel or recorder:  a.

  • Page 374: File And Recording Transfer

    (via Pearl-2's touch screen)   Manage the AFU queue Automatic file upload (AFU) overview Pearl-2 can automatically upload files to an accessible off-system storage location. Do not reboot Pearl-2 with USB stick inserted. Doing so will result in a failure to boot.

  • Page 375: Choose Files To Include In Afu

    Pearl-2 User Guide Choose files to include in AFU The following types of off-system storage are supported for AFU: FTP, CIFS, RSync, SFTP, SCP and USB Drive. Only one type of AFU can be used at once. Files are uploaded once (i.e. are automatically not re-uploaded during future sessions) and a log is kept showing the file transfers (see below for details on viewing the log).
  • Page 376 Pearl-2 User Guide Choose files to include in AFU For each channel or recorder you want to add to your AFU schedule:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. For a channel recording:  a.

  • Page 377: Enable And Set Timing For Afu

    Pearl-2 User Guide Enable and set timing for AFU  5. Check the Automatic file upload check box.  6. Click Apply; the Recording page is refreshed and the new settings are reflected. Now that AFU is enabled for your desired set of files, enable AFU and configure your desired mechanism.
  • Page 378 Pearl-2 User Guide Enable and set timing for AFU Files saved before you complete automatic file upload configuration are not part of the automatic upload. Manual file transfer is required for these files. See Download recorded files manually. To enable and configure frequency automatic uploads:  1.
  • Page 379 Pearl-2 User Guide Enable and set timing for AFU Table 45 Automatic File Upload Interval Options Name Description The system uploads each file after it stops recording it. You can control file size and length to determine when files are done recording. You can also use the On file rotation reset button to close the current file and open a new one.

  • Page 380: Afu To An Ftp Server

    Pearl-2 User Guide AFU to an FTP server Name Description The system performs secure copy (SCP) to a remote server. Authentication is SCP Client done either by password or uploaded SSH key. External The system uploads to a USB drive connected directly to the system.
  • Page 381 Pearl-2 User Guide AFU to an FTP server  2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.

  • Page 382: Afu To Amazon Web Server (Aws)

    Pearl-2 User Guide AFU to Amazon Web Server (AWS) AFU to Amazon Web Server (AWS) This procedure assumes you have completed the steps in Enable and set timing for AFU before you configure uploading files automatically to a bucket on Amazon Simple Storage Solution (S3).

  • Page 383: Afu Using Rsync

    Pearl-2 User Guide AFU using RSync Table 48 AWS Automatic Upload Configuration Options Name Description / Options The geographical region of the AWS server that contains the bucket you want to AWS Region Code upload to, e.g. us-east-2. The id of the data storage container you created in Amazon S3 for the recorded live Bucket streaming files.

  • Page 384: Afu Using Cifs

    Pearl-2 User Guide AFU using CIFS the IP address.  3. Specify the Server module. This is the name of the shared folder on the server. If needed, request this value from your network administrator.  4. Specify a username for the RSync Server in the Login field. The user must have write permissions for the module.
  • Page 385 Pearl-2 User Guide AFU using CIFS  2. Specify the target Server address. If your system is configured with DHCP or has a valid DNS configuration (see Configure DHCP), you can use the server’s fully qualified domain name instead of the IP address.

  • Page 386: Afu To A Secure Ftp Server

    Pearl-2 User Guide AFU to a secure FTP server Name Description / Options Server The IP address (or fully qualified domain name) of the CIFS server. address Server share The name of the shared folder on the CIFS server. The CIFS server's Windows domain or Work Group name . Needed if the server is part of Domain Active Directory or a Domain Controller.
  • Page 387  6. Select Use temp file to name files with a temporary filename extension (.part) on the server until upload is complete. For secure file transfer you can upload an SSH identity for your Pearl-2. This key must be trusted by the destination server. Details for generating the key and setting up this trust...
  • Page 388 Pearl-2 User Guide AFU to a secure FTP server  7. If desired, scroll down to the section labelled SSH identity for SCP and SFTP clients.  1. If no identity is uploaded, or to upload a new identity (overwrites the old identity):  a. Click Choose File; a file selection dialog opens.

  • Page 389: Afu Using Scp

    Pearl-2 User Guide AFU using SCP Name Description / Options Causes files to be named with .part extension on the server during active upload. When Use temp file the upload completes, the file is renamed to the appropriate extension (.mov, .mp4 or .avi).
  • Page 390 Pearl-2 User Guide AFU using SCP For secure copy you can upload an SSH identity for your Pearl-2. This key must be trusted by the destination server. Details for generating the key and setting up this trust are beyond the scope of this document.

  • Page 391: Afu Or Copy To Usb 3.0 Drive

    Pearl-2 User Guide AFU or copy to USB 3.0 drive Name Description / Options Login Username for the SCP server. Password Password for the SCP user. AFU or copy to USB 3.0 drive The system is equipped with USB ports that can be used to copy files from internal storage to external USB flash drives or hard drives.
  • Page 392 Pearl-2 User Guide AFU to a USB drive (USB ports are available on both the back and the front of Pearl-2 .)  1. Insert the properly formatted USB drive into one of the system’s USB ports. (USB ports are available on both the back and the front of Pearl-2 .)

  • Page 393: One-Time Copy/Move Of All Recorded Files To Usb Drive

    Pearl-2 User Guide One-time copy/move of all recorded files to USB drive  5. Select Create a subfolder for each channel to have recordings organized by channel.  6. Click Apply; the changes are saved. One-time copy/move of all recorded files to USB drive When configured to make a one-time copy of files, the system will automatically begin to copy files to an inserted USB drive, starting with the newest recording.

  • Page 394: Manually Copy Recorded Files To Usb Drive

    USB drive is out of storage space (View available USB storage space). Manually copy recorded files to USB drive You can manually copy recorder files to a USB drive connected to Pearl-2.
  • Page 395  5. Insert your USB drive in an available USB port on the system. (It is recommended you only use one USB drive at a time.) (USB ports are available on both the back and the front of Pearl-2 .)  6.  To download files for a specific channel:  a.

  • Page 396: View Available Usb Storage Space

     2. Insert your USB drive in an available USB port on the system. (It is recommended you only use one USB drive at a time.) (USB ports are available on both the back and the front of Pearl-2 .)  3. Scroll to the bottom of the Admin panel page; external USB storage is displayed under internal storage...

  • Page 397: Safely Eject The Usb Drive

    Pearl-2 User Guide Safely eject the USB drive Safely eject the USB drive When you have completed work with the USB drive you can safely eject it by using the link at the bottom of the Admin panel page. To safely eject the USB drive:  1.

  • Page 398: View The Afu Log

     4. Click the browser's back button when you are done. View AFU status You can view basic Automatic File Upload (AFU) information from your Pearl-2's touch screen. File and recording transfer to learn how to configure AFU settings in the Admin panel.
  • Page 399 Pearl-2 User Guide View AFU status Table 54 AFU status touch screen components Label Name Description Indicates the AFU status:   Enabled   Disabled Status   Waiting – files are in queue to be transmitted for upload according to specified time interval – within the next 6, 12 or 24 hours.

  • Page 400: Manage The Afu Queue

    Pearl-2 User Guide Manage the AFU queue If the gear icon is not visible on the touch screen, tap the screen once to activate the control buttons. If the system settings button is still not visible, it is disabled in the system's touch screen configuration.

  • Page 401: View Content In The Afu Queue

    Pearl-2 User Guide View content in the AFU queue To access the AFU queue:  1. Login to the Admin panel as admin. See Connect to the Admin panel.  3. From the Admin panel, click Automatic File Upload; if there are files to be uploaded, they are displayed under the Upload Queue header.

  • Page 402: Delete Content In The Afu Queue

    Pearl-2 User Guide Delete content in the AFU queue The upload queue can display only 15 files at one time. Additional content is still stored and is viewed in increments of five files using the Newer 5 button. Delete content in the AFU queue Files can be deleted from the upload queue, either individually or as a group.

  • Page 403: Local Ftp Server

    Local FTP server Local FTP server Pearl-2 can act as an FTP server, allowing you to manually or automatically connect to the system and download recordings. Depending on configuration of the FTP server, you may also be able to remotely delete files after download, maximizing available system storage.
  • Page 404 Pearl-2 User Guide Configure the local FTP server The ftp password is the regular access password for the selected user. See User administration for details on user names and passwords.  c. Click Apply.  4. To allow the FTP user to delete files:  a.

  • Page 405: Using The Local Ftp Server

    The username and password for your FTP user (See Configure the local FTP server) In the example below, the IP address of Pearl-2 is 192.168.1.210, the username is admin, there is no password, and the Windows command line ftp utility is used. To connect to the FTP server:  1.
  • Page 406 Pearl-2 User Guide Using the local FTP server  6. Use dir or your tool’s GUI to look in each folder for recordings.  7. Use get or your tool’s transfer mechanism to transfer files to your computer.  8. If enabled in the FTP configuration page, delete the file after downloading it by issuing the delete command, or using your tool’s delete mechanism.

  • Page 407: Part 5: Maintenance

    PART 5: Maintenance This section covers topics that will keep your Pearl-2 running smoothly. It also covers the Epiphan Live interface and ways to configure and operate your system using third party tools via HTTP or RS-232. Specific topics covered are:  ...

  • Page 408: Power Down And System Restart

     2. Select the Maintenance link in the Configuration menu; the maintenance page opens.  3. Click the Reboot Now button; a confirmation dialog appears.  4. Click OK. Shutting down the device via the Admin panel The Pearl-2 Admin panel allows you to shut down the system. To shut down the system:...

  • Page 409: Shutting Down The Device Manually

     4. Click OK. Shutting down the device manually You can manually shut down the Pearl-2 via the button physically located on the system. Note: The power button for Pearl-2 is found on the front. To shut down the system manually:  1.

  • Page 410: Save And Restore Device Configuration

    Pearl-2 User Guide Save and restore device configuration Save and restore device configuration The previously used backup and restore procedure is replaced by configuration presets, which are the perfect way to backup all or any set of your configuration items for future import back to the same system or another.

  • Page 411: Perform Factory Reset

    Pearl-2 User Guide Perform factory reset Perform factory reset If you’ve been testing with your Pearl-2 and are ready to reset it back to factory settings, you can do this through the Admin panel. This section covers the following topics:  ...
  • Page 412 Pearl-2 User Guide Restore factory configuration via the Admin panel  4. Click OK on the warning dialog; the system resets to factory defaults and reboots.  5. Wait for the system to reboot and begin re-configuration.

  • Page 413: Firmware Upgrade

    Check for firmware updates When you register your product with Epiphan you are given a choice to be notified by email of firmware updates for your system. If you selected this choice, you will be notified of updates applicable to Pearl-2.

  • Page 414: Install Firmware

    Install firmware directly from the Admin panel: If your Pearl-2 has internet access, the easiest method of installing new firmware is to use the download link provided when you check for new firmware. To download new firmware directly:  1.
  • Page 415 Although unexpected, it is possible the firmware update fails. In this case, the touch screen reports the failure. Please collect system information such as device serial number and, if known, the previous firmware version along with the new firmware version and contact info@epiphan.com...

  • Page 416: Install Firmware From A File

    Although unexpected, it is possible the firmware update fails. In this case, the touch screen reports the failure. Please collect system information such as device serial number and, if known, the previous firmware version along with the new firmware version and contact info@epiphan.com...
  • Page 417 Pearl-2 User Guide Install firmware from a file...

  • Page 418: Support

    (Monday to Friday between 9am and 5pm Eastern)   Call: 1-877-599-6581 / 613-599-6581 From time to time, Epiphan support may ask you for logs from your system. Follow the instructions in this section to download the log files for support.   Download logs and "allinfo"...
  • Page 419 Pearl-2 User Guide Download logs and "allinfo"  1. Login to the Admin panel as admin. See Connect to the Admin panel.  2. Select the Maintenance link in the Configuration menu; the maintenance page opens.  3. Select the Permanent Logs check box.

  • Page 420: Configure Remote Support

    Remote support is configured by default to connect to the Epiphan maintenance server with the domain name epiphany.epiphan.com. The system must be able to resolve this domain name to connect to the server and permit remote support. Remote support uses ports 22 and 30, therefore this port must be available for communication.

  • Page 421: Disable Remote Support

     10. If the system reaches the maintenance server, ensure your firewall, if you have one, has port 30 open for the system.  11. Confirm with Epiphan support that they are able to access your Pearl-2 for remote troubleshooting. Disable remote support By default, remote support is on.

  • Page 422: Storage Disk Maintenance

    Check disk storage space Pearl-2 has a finite amount of storage. By default, Pearl-2 has a 512 GB SSD. This storage space holds a lot of recordings, but it can get full. It’s a good idea to monitor your current disk usage.

  • Page 423: Check Disk Storage Space Via The Touch Screen

    Check disk storage space via the touch screen Check disk storage space via the touch screen Pearl-2's touch screen can show you the system's disk space on the system information screen. To show system information on the touch screen:  1. If the system information button does not appear on the screen, tap the screen once to turn on the control buttons.

  • Page 424: Perform Disk Check

    Pearl-2 User Guide Perform disk check  2. Select the Disk Check link in the Configuration menu; the disk maintenance page opens.  3. Set the number of restarts to occur before the next check. Set to 0 if you don’t want to force a disk check after a specific number of restarts.
  • Page 425 Pearl-2 User Guide Perform disk check  5. If any unrecoverable errors are detected, contact Epiphan support.

  • Page 426: Third Party Integration

    Third party integration Third party integration Pearl-2 has a comprehensive set of APIs to allow integration with third party tools. You can use either the HTTP or RS-232 commands to configure your system exactly how you need it. For example you can start and stop recordings, you can configure meta data on a channel, or even change a channel's frame size and encoding settings.

  • Page 427: Control With Rs-232 / Serial Port

    Pearl-2 User Guide Control with RS-232 / serial port Control with RS-232 / serial port Pearl-2 presents an RS-232 / serial port control interface for integration with existing control room and board room equipment. This section covers the following topics:  ...

  • Page 428: Control Pearl-2 With Rs-232

     4. Click Apply. Control Pearl-2 with RS-232 You can use the null-modem cable and your control terminal software to issue commands to Pearl-2 such as when to start or stop recording, or to retrieve or set the value for various settings.
  • Page 429 Pearl-2 User Guide Control Pearl-2 with RS-232 The table describes the RS-232 commands supported by Pearl-2. Table 57 Supported RS-232 Commands Command Name Description Recording Commands Starts recording for the provided channel or recorder. This can alternatively be accomplished with the following set commands: START.<channel>...
  • Page 430 Pearl-2 User Guide Control Pearl-2 with RS-232 Command Name Description Configuration Commands (see Configuration keys for third party APIs for available keys) GET.<channel>.<key> Gets the saved value of a given parameter for the specified channel or recorder. GET.<recorder>.<key> SET.<channel>.<key> Sets the value of a given parameter for the specified channel or recorder. The value is not saved until the SAVECFG command is sent.

  • Page 431: Rs-232 / Serial Port Command Examples

    The list of supported SET and GET parameters are found in Configuration keys for third party APIs Each command sent to Pearl-2 via RS 232 must be terminated with a line feed (LF) character (ASCII code 10). Your software may need to be configured to add the line feed to each command.
  • Page 432 Pearl-2 User Guide RS-232 / Serial port command examples SET.2.framesize="640 x 480" SAVECFG 6. To enable broadcasting audio on channel 2: SET.2.audio=on SAVECFG 76. To disable broadcasting audio on channel 2: SET.2.audio="" SAVECFG...

  • Page 433: Control With Http Commands

    Control with HTTP commands Control with HTTP commands Pearl-2 has an HTTP API interface for configuration and control by a third party application or with a script that sends commands to the system as a series of URLs. This section covers the following topics:  ...
  • Page 434 Pearl-2 User Guide HTTP command syntax To Get configuration settings: http://<address>/admin/channel<N>/get_params.cgi?key (or for recorders, add 'm' before the recorder number, i.e. channelm1 for recorder 1) http://<address>/admin/channelm<N>/get_params.cgi?key To Set configuration settings: http://<address>/admin/channel<N>/set_params.cgi?key=value (or for recorders, add 'm' before the recorder number, i.e. channelm1 for recorder 1) http://<address>/admin/channelm<N>/get_params.cgi?key...

  • Page 435: Http Command Examples

    HTTP command examples Some configuration of Pearl-2 can be done by non-interactive http commands. The following examples demonstrate how to use wget to exercise some of the HTTP commands supported by the system. For values with spaces, encode space as %20. i.e.: set_params.cgi?framesize=640%20x%20480 The examples assume a system IP address of 192.30.23.45 and admin password pass123.

  • Page 436: Global Variable Http Command Syntax For Custom Layouts

    Set variables – syntax and example A set command saves a value to a variable, where <address> is the IP address of the Pearl-2, name is the unique name for each variable, and value is the text/character content stored in each variable.
  • Page 437 To "get" a variable (or a list of specified variables), use the following syntax: http://<address>/admin/get_variables.cgi?name1[&nameN] Example: "http://192.168.0.129/admin/get_variables.cgi?gpsvar1" returns: "gpsvar1=N103 68201 W765 29712" To "get" a list of all variables saved to your Pearl-2, use the following syntax: http://<address>/admin/get_variables.cgi Example: "http://192.168.0.129/admin/get_variables.cgi" returns: "gpsvar1=N103 68201 W765 29712...
  • Page 438 Global variable HTTP command syntax for Pearl-2 User Guide custom layouts gpsvar2=S490 18731 E756 19890 gpsvar3=N123 46891 W345 65431 gpsvar4=S767 33410 E770 04513" To learn how to use global variables as text overlays in custom channels, see Add a text overlay (custom...

  • Page 439: Configuration Keys For Third Party Apis

    Pearl-2 User Guide Configuration keys for third party APIs Configuration keys for third party APIs Using HTTP or RS-232, you can send commands to the system to query or configure the system. For the RS- 232 and HTTP syntax see Control with RS-232 / serial port Control with HTTP commands.

  • Page 440: System-Level Settings Keys (Read-Only)

    The product’s name. Useful to confirm you are communicating with the right product_name String product or for debugging purposes. The value is read-only. Name of the vendor. vendor Epiphan Video The value is always “Epiphan Video”. The value is read-only.

  • Page 441: System-Level Settings Keys (Read/Write)

    To enable firmware update checking, set to on. enabled empty string ("") To disable firmware update checking, set to an empty string (""). To give this system a name in the Epiphan discovery utility, description string specify a description string.

  • Page 442: Recording Configuration Keys

    Pearl-2 User Guide Recording configuration keys Values Description To disable the touch screen, set to an empty string (""). Enables or disables system information from the touch screen. touchscreen_info To enable system info from the touch screen, set to on.

  • Page 443: Http Server Configuration Keys

    Pearl-2 User Guide HTTP server configuration keys Values Description mp4f rec_prefix string Specifies a prefix for the recorded filenames. rec_sizelimit integer Specifies the file size limit, in kilobytes (kB). string (no quotes) Specifies the time limit before a new recording file is created.

  • Page 444: Upnp Configuration Keys

    To use the system name, set to an empty string (""). Frame grabber configuration keys These configuration keys are not supported for use with Pearl-2. Please perform tweaks to the frame grabber using the Admin panel. See Configure a source.

  • Page 445: Broadcast Configuration Keys

    Pearl-2 User Guide Broadcast configuration keys Values Description Specifies PLL adjustment. -999...999 Changes the number of pixels in the line. Specifies the number of seconds between auto-adjustments. tune_interval 0...9999 To disable auto-adjustments, set to 0. Specifies vertical shift. vshift -20...20 For shifts up, use positive values.

  • Page 446: Channel Encoder Configuration Keys

    Set to desired size. Choose from the list in the UI or set a 640x480, 720x400, custom value of your choosing up to the maximum output 1024x768, resoultion supported by Pearl-2 1920x1080 Enables or disables H.264 slicing for RTP. To enable slicing, set slicemode empty string ("")

  • Page 447: Channel Layout Configuration Keys

    Pearl-2 User Guide Channel layout configuration keys Values Description For Baseline profile, select 66. For Main profile, select 77. For High profile, select 100. qvalue 0...100 Specifies quality for M-JPEG videos. Channel layout configuration keys The following settings are channel layout configuration.

  • Page 448: Stream Publishing Configuration Keys

    Pearl-2 User Guide Stream publishing configuration keys Values Description Specifies the audio bitrate for the stream. audiobitrate Not applicable for PCM audio codecs. Specifies the number of audio channels. 1 (mono) audiochannels For mono, set to 1. 2 (stereo) For stereo, set to 2.
  • Page 449 RTSP Announce configuration keys (Publish type Pearl-2 User Guide Values Description 4 (multicast MPEG-TS over UDP) 5 (multicast MPEG-TS over RTP/UDP) 6 (RTMP push) 7 (Wowza Streaming Cloud) 8 (Original Livestream) RTSP Announce configuration keys (Publish type 2) The following settings are supported when the publish type is set to RTSP Announce. For more information on...
  • Page 450 MPEG-TS configuration keys (Publish types 4 and Pearl-2 User Guide Values Description port 5557 is used for network discovery and cannot be used but not 5557 for streaming. Specifies the UDP port for RTP/UDP video streaming. Note port 1000...65535, unicast_vport...

  • Page 451: Content Metadata Configuration Keys

    Pearl-2 User Guide Livestream configuration keys (Publish type 8) Values Description rtmp_stream string Specifies the RTMP stream name, as configured with the CDN. rtmp_username string Specifies the username for the RTMP server. rtmp_password string Specifies the password for the RTMP server.
  • Page 452 Pearl-2 User Guide Content metadata configuration keys Values Description looking at the stream's metadata information.)  ...

  • Page 453: Part 6: Troubleshooting

    Pearl-2 User Guide PART 6: Troubleshooting PART 6: Troubleshooting Use the follow tables for help if you are experiencing problems or unexpected behavior from your Pearl-2. Table 78 Troubleshooting Problem Action(s) to Resolve The most likely problem is that the 4K Feature add-on is not 4K features not working activated.
  • Page 454 Pearl-2 User Guide PART 6: Troubleshooting Problem Action(s) to Resolve source. See Configure synchronized time (NTP, PTP v1 and RDATE). Modify the Input Amplifier Volume parameter in the Audio Too much noise is present in the audio menu. Start with setting it to 40% and reduce until the noise is output.
  • Page 455 Action(s) to Resolve If you still cannot see the stream, try disabling your local computer firewall. If the issue is still not resolved, contact Epiphan Support at support@epiphan.com. The following tips can help diagnose image problems:  1. Ensure the source resolution is used as the output or recorded resolution.
  • Page 456 Ubuntu not recognizing attached does not recognize a monitor being plugged into Pearl-2 unless monitor the monitor is plugged into Pearl-2 before the system is turned Currently, Pearl-2 requires internet access to activate new add- Feature add-on purchase/activation not ons. If the system has internet access, ensure that there is no working firewall preventing access to license.epiphan.com, Port 443.

  • Page 457: Limitations And Known Issues

    Affecting encoding   Limitation: When Pearl-2 is overloaded, video frames or audio samples can be dropped causing variable frame rate and audio cracks. Workaround: Pearl-2 is a powerful system capable of many simultaneous tasks, but like any other computing device, it has finite resources.
  • Page 458 Pearl-2 sometimes picks up audio crackling and pops during the switching process. Workaround: Note that these artifacts do not affect the final recording, only the audio monitoring feature. To avoid the disruption to audio confidence monitoring, use the Pearl-2 Admin Panel or Epiphan Live to switch between layouts.
  • Page 459   Authentication to Pearl-2 using DNS login will often fail for Windows Edge, and on Mac OS X 10.10 with Safari, Chrome, and Firefox. Workaround: Use a different web browser such as Chrome or Internet Explorer, or use a different OS.
  • Page 460 Workaround: Reconnecting the video grabber resolves the issue and returns the video to normal. Affecting other areas   AFU status is sometimes inaccurately displayed in Epiphan Live, the Admin panel and the touch screen. Workaround: Perform occasional manual confidence monitoring/debugging on AFU queue to ensure files are being uploaded correctly.

  • Page 461: Previous Releases And Features

    Epiphan Live recordings management Release 4.0.1   Launch of Pearl-2 Rackmount models   4K add-on Release 4.0.0   Inaugural release of Pearl-2 with the following features   Capture 6 video sources at once   Epiphan Live   Switch video sources live  ...

  • Page 462: Software License

    "Software" means the Licensor binary and/or bytecode software and/or firmware programs that are (i) specified in Your Order or that are included with or in the Epiphan Hardware Products specified in Your Order, (ii) are made available to You for download after acceptance of this Agreement, (iii) are packaged with this...
  • Page 463 Licensing Key and that You will not be able to use such functions unless You have paid the applicable fees charged by Epiphan for the right to use such functions and to receive a Licensing Key to enable such functions. For functions that are controlled by a Licensing String You shall only use that Licensing String with the copy of the Software for which it was issued and You shall not use that copy of the Licensing String with any other copies of the Software that You may have or make.
  • Page 464 Third-Party Services. If You access or use any Third-Party Service and/or related APIs using an Epiphan Hardware Product and/or the Software then You shall comply with all of the terms and conditions for such Third-Party Service and/or related APIs.
  • Page 465 ANY CONDITIONS AND/OR WARRANTIES WHATSOEVER ABOUT ANY INFORMATION AND/OR DATA THAT MAY BE PROCESSED BY OR MADE AVAILABLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE OR ABOUT ANY THIRD-PARTY SERVICE THAT MAY BE ACCESSIBLE USING ANY EPIPHAN HARDWARE PRODUCT AND/OR SOFTWARE.
  • Page 466 Epiphan Hardware Product and/or Software or arising from or relating to any Third-Party Service that may be accessible using any Epiphan Hardware Product and/or Software (collectively, each matter falling within any of the foregoing, a “Claim”),...
  • Page 467 Epiphan Hardware Products, Software and Documentation were developed exclusively at private expense, and are trade secrets of Epiphan Systems Inc. for the purpose of any Freedom of Information legislation or any other disclosure statute, regulation or provision.
  • Page 468 No choice or conflict of laws rules of any jurisdiction shall apply to this Agreement. You shall only be entitled to bring any action or proceeding arising out of or relating to this Agreement, the Epiphan Hardware Products, Software, Documentation or any services provided in respect to the Epiphan Hardware Products, Software and/or Documentation in a court in Ottawa, Ontario, Canada, and You consent to the jurisdiction of such courts for any such action or proceeding.
  • Page 469 Those who choose to access the Epiphan web site or use Epiphan products do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable...
  • Page 470 This document may contain links to non-Epiphan web sites. These links are provided to you as a convenience, and Epiphan is not responsible for the content of any linked web site. Any outside web site accessed from the Epiphan web site is independent from Epiphan, and Epiphan has no control over the content of that web site.
  • Page 471 © and ™ 2017, Epiphan Systems, Inc...

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