Canon G2000 series Online Manual page 549

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Follow the procedure below to check the device status.
1. Open the Device Manager on your computer as shown below.
If the User Account Control screen appears, follow the on-screen instructions.
• In Windows 10, right-click Start button and select Device Manager.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Device Manager.
• In Windows 7 or Windows Vista, click Control Panel, Hardware and Sound, and Device Manager.
• In Windows XP, click Control Panel, Performance and Maintenance, System, and Device
Manager on Hardware sheet.
2. Double-click Universal Serial Bus controllers and USB Printing Support.
If the USB Printing Support Properties screen does not appear, make sure the machine is correctly
connected to the computer.
Make sure USB cable is securely plugged in to machine and computer.
Check3
3. Click General tab and check for a device problem.
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
If an error message appears outside printer status monitor, check the
Check
following:
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"
Uninstall the MP Drivers following the procedure described in
reinstall them from the Setup CD-ROM or the Canon website.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is
Displayed (Windows)
Deleting the Unnecessary MP Drivers
549
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