Canon G2000 series Online Manual page 480

Set correct printer port. (Windows)
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Make sure the correct printer port is set.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 10, right-click Start button and select Control Panel > View devices and printers.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers and
Faxes.
3. Open printer driver properties.
• In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon
(where "XXX" is your machine's name), and then select Printer properties.
• In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your
machine's name), and then select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing in
Printer column is selected for Print to the following port(s).
• If setting is incorrect:
Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
• If printing does not start even though the machine is connected to the computer using a USB cable and
the port named "USBnnn" is selected:
In Windows 10, click Start button and select All apps, Canon Utilities, Canon My Printer, Canon My
Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set the
correct printer port, and then select your machine's name.
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities,
Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer. Follow the on-
screen instructions to set the correct printer port, and then select your machine's name.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
Is print data extremely large? (Windows)
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Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
If printing from your computer, restart computer.
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