Canon G2000 series Online Manual page 497

To disable the Prevent paper abrasion function, press and hold the Stop button until the Alarm lamp
flashes 15 times, and then release the button and press the Black button.
• From computer
◦ For Windows:
Open the printer driver setup window, select Custom Settings in Maintenance sheet, select Prevent
paper abrasion check box, and then click OK.
To open the printer driver setup window, see
◦ For Mac OS:
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select Prevent paper
abrasion check box, and then click Apply.
To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
If intensity is set high, reduce intensity setting and try printing again.
Check5
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Check the intensity setting in the printer driver.
• For Windows:
Adjusting Intensity
• For Mac OS:
Adjusting Intensity
Do not print outside recommended printing area.
Check6
If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.
Resize the document using application software.
Printing Area
Is platen glass dirty?
Check7
Clean the platen glass.
Cleaning the Platen Glass and Document Cover
Is paper feed roller dirty?
Check8
Clean the paper feed roller.
Cleaning the Paper Feed Roller
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Is inside of machine dirty?
Check9
During duplex printing, ink may stain the inside of the machine, smudging the printout.
Perform the bottom plate cleaning to clean the inside of the machine.
How to Open the Printer Driver Setup
497
Window.