Canon G2000 series Online Manual page 548

• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers
and Faxes.
3. Open printer driver properties.
• In Windows 10, Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon
(where "XXX" is your machine's name), and then select Printer properties.
• In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your
machine's name), and then select Properties.
4. Click Ports tab to check port settings.
Make sure a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing
in Printer column is selected for Print to the following port(s).
• If setting is incorrect:
Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
• If printing does not start even though the machine is connected to the computer using a USB cable
and the port named "USBnnn" is selected:
In Windows 10, click Start button and select All apps, Canon Utilities, Canon My Printer, Canon
My Printer, and then select Diagnose and Repair Printer. Follow the on-screen instructions to set
the correct printer port, and then select your machine's name.
In Windows 8.1 or Windows 8, select My Printer on Start screen to start My Printer. If My Printer is
not displayed on Start screen, select Search charm, and then search for "My Printer".
Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to
set the correct printer port, and then select your machine's name.
In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon
Utilities, Canon My Printer, Canon My Printer, and then select Diagnose and Repair Printer.
Follow the on-screen instructions to set the correct printer port, and then select your machine's
name.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon
website.
Make sure USB cable is securely plugged in to machine and computer.
Check3
When the machine is connected to your computer with a USB cable, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
Make sure MP Drivers are installed correctly.
Check4
Uninstall the MP Drivers following the procedure described in
reinstall them from the Setup CD-ROM or the Canon website.
When machine is connected to your computer with a USB cable, check
Check5
device status from your computer.
Deleting the Unnecessary MP Drivers
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