Page 1: Online Manual
G4000 series Online Manual Overview Printing Copying Scanning Faxing Frequently Asked Questions English...
Page 2: Table Of Contents
Contents Using This Online Manual......... . 10 Trademarks and Licenses.
Page 3 Overview............75 Safety.
Page 4 Ink notification set............. . 140 System information.
Page 5 Canon IJ Status Monitor Screen........
Page 6 Positioning Originals (Scanning from Computer)........315 Network Scan Settings.
Page 7 Substitute Reception in Printer's Memory..........385 Sending Faxes from Computer (Windows).
Page 8 Other Network Problems............438 Checking Network Information.
Page 9 Cannot Install MP Drivers............487 Updating MP Drivers in Network Environment (Windows).
Page 10: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 11: Trademarks And Licenses
Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 12 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 13 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such...
Page 14 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
Page 15 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 16 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 17 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 18 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
Page 19 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 20: Basic Operation
Basic Operation Printing Photos from a Computer Copying Faxing...
Page 21: Printing Photos From A Computer
Printing Photos from a Computer This section describes how to print photos with My Image Garden. 1. Open the paper support (A) and paper support extension (B). 2. Pull out the paper output tray (C) and open the output tray extension (D). 3.
Page 22 After loading paper on the rear tray, the paper information registration screen for the rear tray is displayed on the LCD. 5. Press the OK button. 6. Use the button to select the size of the loaded paper on the rear tray, then press the OK button.
Page 23 10. Click the folder (H) with photos you want to print. 11. Click the photos (I) you want to print. For Windows: To select two or more photos at a time, click photos while pressing the Ctrl key. For Mac OS: To select two or more photos at a time, click photos while pressing the command key.
Page 24 For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways. • For Windows: My Image Garden Guide •...
Page 25: Copying
Copying This section describes how to load originals and copy them to plain paper. 1. Open the paper support (A) and paper support extension (B). 2. Pull out the paper output tray (C) and open the output tray extension (D). 3.
Page 26 After loading paper on the rear tray, the paper information registration screen for the rear tray is displayed on the LCD. 5. Press the OK button. 6. Use the button to select the size of the loaded paper on the rear tray, then press the OK button.
Page 27 Note • To copy two or more documents continuously, load them in the ADF (Auto Document Feeder). Loading Documents in the ADF (Auto Document Feeder) 11. Close the document cover gently. 12. Confirm the paper settings, then press the Black button or Color button (I).
Page 28 Important • Do not open the document cover until copying is complete. Note • Your printer is equipped with many other convenient copy features. Copying...
Page 29: Faxing
Faxing Fax multiple documents in black and white as follows. 1. Open the document tray (A). 2. Insert the document WITH THE SIDE TO SCAN FACING UP. 3. Adjust the document guide (B). 4. Press the FAX button (C).
Page 30 5. Use the Numeric buttons (D) to enter the fax number. 6. Press the Black button (E). Note • Many other convenient faxing features are available. Faxing...
Page 31: Handling Paper, Originals, Ink Tanks, Etc
Handling Paper, Originals, Ink Tanks, etc. Loading Paper Loading Originals Refilling Ink Tanks...
Page 32: Loading Paper
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes...
Page 33: Loading Plain Paper / Photo Paper
For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types.
Page 34 3. Slide the paper guides (E) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP. 4. Slide the paper guides (E) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
Page 35 Note • Do not load sheets of paper higher than the load limit mark (H). After loading paper on the rear tray, the paper information registration screen for the rear tray is displayed on the LCD. 5. Press the OK button. 6.
Page 36: Loading Envelopes
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. •...
Page 37 3. Slide the paper guides (E) to open them, and load the envelopes in the center of the rear tray WITH THE ADDRESS SIDE FACING UP. The folded flap of the envelope will be faced down on the left side. Up to 10 envelopes can be loaded at a time.
Page 38 After loading paper on the rear tray, the paper information registration screen for the rear tray is displayed on the LCD. 5. Press the OK button. 6. Use the button to select the size of the loaded envelopes on the rear tray, then press the OK button.
Page 39: Loading Originals
Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) Loading Based on Use Supported Originals...
Page 40: Where To Load Originals
Where to Load Originals The printer has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Note • For details on the supported originals, see below. Supported Originals Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness...
Page 41: Loading Originals On The Platen Glass
Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Important • Be sure to observe the following when loading the original on the platen glass. •...
Page 42: Loading Documents In The Adf (Auto Document Feeder)
Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen glass. 1. Make sure that any original has been removed from the platen glass. 2. Open the document tray. 3.
Page 43: Loading Based On Use
Loading Based on Use Load the original in the correct position on the platen glass according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Function How to Load Copy or fax Scanning by detecting the type and size of the original automatically...
Page 44 Scanning from Computer (Mac OS) Loading the Original to Be Aligned with the Alignment Mark ( ) Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass and align it with the alignment mark ( ). Portions placed on the diagonally striped area cannot be scanned. Important •...
Page 45 Loading Two or More Originals Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned. You can place up to 12 items.
Page 46: Supported Originals
Supported Originals platen glass Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Quantity 1 sheet or multiple sheets* Thickness...
Page 47 • Carbon paper or carbon-backed paper • Surface treated paper • Onion skin or thin paper • Photo or thick paper...
Page 48: Refilling Ink Tanks
Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status...
Page 49: Refilling Ink Tanks
Refilling Ink Tanks Check the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank. Note • If the function for notifying the remaining ink level (remaining ink level notification function) is enabled, resetting the remaining ink level count is required before refilling ink tank.
Page 50 Important • Do not touch tubes or other parts inside the printer. 3. Open ink tank cover. To refill the black ink tank, open the left ink tank cover (C). To refill color ink tanks, open the right ink tank cover (D). 4.
Page 51 Important • Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when removing it. 5. Take a new ink bottle out of its package. 6. Hold the ink bottle upright and twist the bottle cap (G) to remove.
Page 52 Important • When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle as shown in the figure above. If you push the sides of the ink bottle, ink will spatter. • Do not shake the ink bottle. Ink may spatter when opening the cap. •...
Page 53 Note • When inserting the tank cap, be careful not to twist the tank cap rubber. 9. Close the ink tank cover. Important • If you cannot properly close the ink tank cover, check if you forgot to insert any tank caps of the ink tanks.
Page 54 If remaining ink level notification function is enabled Resetting the remaining ink level count when a remaining ink error occurs If the remaining ink level notification function is enabled, Check the ink tanks and the color indicator (BK/C/M/Y) of ink that runs out appear on the LCD when ink runs out. This setting is enabled by default. Important •...
Page 55 4. Use the button to select Yes or No and then press the OK button. 5. For C ink, M ink, and Y ink, perform the same operation as BK ink. The remaining ink level count of color that you selected Yes is reset. If you selected No for any colors, If you continue, the remaining ink level notification function will be disabled appears.
Page 56 • If you reset the remaining ink level count for all colors: Make sure that printer is turned on. 2. Press the Setup button. 3. Select Ink notification set. and then press the OK button. 4. Select Reset ink lev. count and then press the OK button. The remaining ink level count will be reset for all colors;...
Page 57 • Ink may stain clothes or other belongings permanently. Washing may not remove ink stains. • Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon. • Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a car.
Page 58: Checking Ink Status
Checking Ink Status Check ink status with the ink tank indicator on the front of the printer. When ink reaches the upper limit line (A), ink is full. When ink is near the lower limit line (B), ink is running low. Refill the ink tank. Note •...
Page 59: Maintenance
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...
Page 60: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...
Page 61: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head. This can cause cartridge problems. Note •...
Page 62 Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply.
Page 63 Adjusting Print Head Position...
Page 64: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Refill any ink tanks that are low.
Page 65: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in pattern A or horizontal white streaks in pattern B. If there are missing lines in pattern A: Cleaning the print head is required.
Page 66: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.
Page 67: Deep Print Head Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 68: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Refill any ink tanks that are low.
Page 69 Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning.
Page 70 7. Close the document cover gently, then press the Black or Color button. The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. When adjusting the print head position is complete, remove the print head alignment sheet on the platen glass.
Page 71: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)
Page 72: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 73: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a single sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 74 The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained.
Page 75: Overview
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser Network Connection...
Page 76 Transporting Your Printer Legal Restrictions on Scanning/Copying Specifications...
Page 77: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 78: Safety Precautions
Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 79: Regulatory Information
Regulatory Information IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Page 80: Connection Of The Equipment
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 81: In Case Of Equipment Malfunction
Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the power cord. The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service Dealer for the servicing of equipment.
Page 82: Users In New Zealand
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles).
Page 83: Environmental Information
Please note when you connect an extension phone to this device, if you use an extension phone which has features such as "last number redial", redial memory numbers may be lost. Telepermitted equipment only may be connected to the telephone port. The telephone port is not specifically designed for 3-wire-connected equipment.
Page 84: Weee (Eu&Eea)
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 85 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
Page 86 Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la...
Page 87 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
Page 88 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Page 89 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
Page 90 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ...
Page 91 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Page 92 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този...
Page 93 şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr.
Page 94: Main Components And Their Use
Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers, Letters, and Symbols...
Page 95: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 96: Front View
Front View (1) ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) (2) operation panel Use to change the settings of the printer or to operate it. Operation Panel (3) document feeder cover Open when clearing jammed documents.
Page 97 (10) document output slot Documents scanned from the ADF are delivered here. (11) document cover Open to load an original on the platen glass. (12) paper output tray Printed paper is ejected. Open before printing. (13) output tray extension Open to support ejected paper. (14) POWER lamp Lights after flashing when the power is turned on.
Page 98: Rear View
Rear View (1) USB port Plug in the USB cable to connect the printer with a computer. (2) external device jack Connect an external device such as telephone or answering machine. (3) telephone line jack Connect the telephone line. (4) power cord connector Plug in the supplied power cord.
Page 99: Inside View
Inside View (1) ink tank covers Open to refill ink tanks. (2) scanning unit / cover Scans originals. Open to refill ink tanks or to remove jammed paper. (3) ink tanks The black ink tank is on the right, and the color ink tanks (cyan, magenta, and yellow) are on the left. If any ink levels are low, refill the low tanks.
Page 100: Operation Panel
Operation Panel (1) LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. (2) Back button Returns the LCD to the previous screen. (3) FAX button Switches the printer to the fax mode. (4) COPY button Switches the printer to the copy mode. (5) SCAN button Switches the printer to the scan mode.
Page 101 (11) Menu button Displays the Copy menu, Scan menu, or FAX menu screen. (12) Numeric buttons Used to enter numerical values such as the number of copies, as well as fax/telephone numbers and characters. (13) Tone button Switches to tone dialing temporarily if your printer is connected to a rotary pulse line. (14) Stop button Cancels operation when print, copy, scan, or fax transmission/reception job is in progress.
Page 102: Power Supply
Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...
Page 103: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Even if the LCD is off, if the POWER lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 104: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 105 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the POWER lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval.
Page 106: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
Page 107: Unplugging The Printer
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 108: Lcd And Operation Panel
LCD and Operation Panel The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax mode, and setup menu screen. Pressing the Menu button (B) in the respective modes shows the menu screen to select various functions or settings.
Page 109 Select Scan contrast, press the OK button (D). Use the button (C) to change the contrast, then press the OK button (D). Network Status Indication Wireless LAN setting and the network status indicate by the icon. icon is displayed on the LCD after pressing each mode button, Wireless LAN is enabled and the printer is connected to the wireless router.
Page 110: Entering Numbers, Letters, And Symbols
Entering Numbers, Letters, and Symbols Use the Numeric buttons to enter or edit such information as unit name, a recipient's name for the directory, etc. Switching the Input Mode Each time the Tone button is pressed, the input mode is switched. The current input mode appears at the upper right corner of the LCD.
Page 111 List of Characters Assigned to Each Numeric Button For Fax/Telephone Number, Name, Number of Copies Lowercase mode Uppercase mode Numeric mode Fax/Tele- Button (:a) (:A) (:1) phone no. abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ defëéèê DEFËÉÈÊ gh i ï í ì î GH I Ï Í Ì Î mnoñøöóòõô...
Page 112 pqrs PQRS wxyz WXYZ . @ - _ SP # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ Switch the input mode. *2 "SP" indicates a space.
Page 113: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser...
Page 114: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Changing the Printer Operation Mode...
Page 115: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1.
Page 116: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 117 Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings.
Page 118: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
Page 119 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline"...
Page 120: Changing The Printer Operation Mode
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
Page 121 display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time.
Page 122: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Fax settings Print settings LAN settings Dev. user settings Firmware update Feed settings Reset setting Ink notification set. Web service setup System information ECO settings Quiet mode...
Page 123: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note • The * (asterisk) on the LCD indicates the current setting. Make sure that printer is turned on.
Page 124: Setting Items On Operation Panel
Setting Items on Operation Panel Items for Printer Fax settings Dev. user settings Web service setup ECO settings Quiet mode Items for Paper/Printing Print settings Feed settings Ink notification set. Items for Maintenance/Management System information Firmware update LAN settings Reset setting...
Page 125: Fax Settings
Fax settings Select this menu from Setup menu. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Security control Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The printer must be set up depending on your telephone line and use of the faxing function.
Page 126 Note • This setting may not be available depending on the country or region of purchase. • TEL line auto select (China only) If you select ON, the telephone line type is selected automatically. If you select OFF, you can select the telephone line type manually. Setting Telephone Line Type Adv.
Page 127 • Adv. communication ◦ ECM TX Selects whether to send faxes in Error Correction Mode (ECM). Transmission/Reception of Faxes Using ECM ◦ ECM RX Selects whether to receive faxes in Error Correction Mode (ECM). Transmission/Reception of Faxes Using ECM ◦ TX start speed Selects the fax transmission speed.
Page 128 For details on the received fax stored in the printer's memory: Document Stored in Printer's Memory • Activity report Selects whether to print ACTIVITY REPORT automatically. If you select Print, the printer prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically.
Page 129 • Caller rejection If you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the printer rejects the phone call or fax reception from the sender. If you select Subscribed, you can specify the settings of rejection.
Page 130: Print Settings
Print settings Select this menu from Device settings in Setup menu. • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality.
Page 131: Lan Settings
LAN settings Select this menu from Device settings in Setup menu. Wireless LAN Wireless Direct Print LAN details Common settings Wireless LAN • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting Wireless LAN setup from the Setup menu screen.
Page 132: Common Settings
• Update SSID/PW Updates the identifier (SSID) and password for Wireless Direct. • Change device name Changes the printer's name displayed on a Wi-Fi Direct compatible device. • Confirm request Set whether the printer displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer.
Page 133 • Bonjour settings Setting items for LAN using Bonjour for Mac OS. Enab./disab. Bonjour Selecting Active allows you to use Bonjour to perform the network settings. Enter service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note •...
Page 134: Dev. User Settings
Dev. user settings Select this menu from Device settings in Setup menu. • Date/time setting Sets the current date and time. Setting Sender Information Important • If a power failure occurs or you unplug the power cord, the date/time settings will be reset. •...
Page 135 • Device info sending Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon server. • Doc. remov. reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen glass after scanning.
Page 136: Firmware Update
Firmware update Select this menu from Device settings in Setup menu. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen. Note • Only Current version is available when Inactive is selected for WLAN activ./inactiv.. •...
Page 137: Feed Settings
Feed settings Select this menu from Device settings in Setup menu. By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 138: Reset Setting
Reset setting Select this menu from Device settings in Setup menu. Returns all settings you made to the printer back to the default. However, some data may not be changed, depending on the current usage state of your printer. Important •...
Page 139 2. Delete all the numbers and the letters by pressing the Back button. 3. Press the OK button after deleting all the numbers and the letters. • ON is selected for Device info sending on Dev. user settings after you have reset the setting to send device information.
Page 140: Ink Notification Set
Ink notification set. Select this menu from Setup menu. • Ink notification If ON is selected, the message appears on the LCD when ink runs out. Refilling Ink Tanks Note • The * (asterisk) on the LCD indicates the current setting. If this menu is changed OFF to ON, For correct operation of the function, you must refill all ink tanks to the upper limit line appears.
Page 141 Refilling Ink Tanks...
Page 142: System Information
System information Select this menu from Setup menu. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number.
Page 143: Eco Settings
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Turning on Printer Automatically Turning off Printer Automatically Turning on Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer or the printer is operated for scanning from the computer.
Page 144: Network Connection
Network Connection Network Connection Tips...
Page 145: Network Connection Tips
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connection Method...
Page 146: Default Network Settings
Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 15 minutes Enab./disab. Bonjour Enable Service name Canon G4000 series LPR setting Enable RAW protocol Enable LLMNR Active ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 147 *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address.
Page 148: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results.
Page 149: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
Page 150: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. Load two sheets of A4 or Letter-sized plain paper. 3.
Page 151 Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6 TCP/IPv6 Enable/Disable Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Link Local Prefix Length Link local prefix length Stateless Address1 Stateless address 1...
Page 152 Connection Connection status Active/Inactive SSID SSID Wireless Direct SSID Password Password Wireless Direct password (10 alphanumeric characters) Channel Channel Encryption Encryption method Authentication Authentication method WPA2-PSK TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6...
Page 153 DNS Server Obtain DNS server address auto- Auto/Manual matically Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server Secondary server address XXX.XXX.XXX.XXX Proxy Server Proxy server setting Enable/Disable Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX Proxy Port Proxy port specification 1 to 65535 Cert.
Page 154: Changing Wireless Lan Connection Method
Follow either procedure below to change wireless LAN connection method (infrastructure or wireless direct). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.
Page 155: Ensuring Optimal Printing Results
Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Canceling Print Jobs Set Rear Tray Paper Information After Loading Paper Keeping Print Quality High Transporting Your Printer...
Page 156: Transporting Your Printer
Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • You cannot take ink out of ink tanks. • Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the tank cap properly.
Page 157 Important • Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print. • If the power cord is unplugged, the date/time settings will be reset and all documents stored in the printer's memory will be lost.
Page 158: Legal Restrictions On Scanning/Copying
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit •...
Page 159: Specifications
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN *2: IEEE802.11n *3 / IEEE802.11g / IEEE802.11b *1 A computer that complies with Hi-Speed USB standard is required.
Page 160: Copy Specifications
Power supply AC 100-240 V, 50/60 Hz Power consumption Printing (Copy): Approx. 13 W Standby (minimum): Approx. 1.1 W *1*2 OFF: Approx. 0.3 W *1 *1 USB connection to PC *2 The wait time for standby cannot be changed. External dimensions Approx.
Page 161: Fax Specifications
(Automatic fallback) Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.)
Page 162: Minimum System Requirements
Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region. Communication distance: Indoors 164 feet/50 m * Effective range varies depending on the installation environment and location. Security: WEP (64/128 bits) WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) Setup: WPS (Push button configuration/PIN code method) WCN (WCN-NET)
Page 163 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, Windows RT, and Windows 10 Mobile. Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link •...
Page 164: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...
Page 165: Supported Media Types
• For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
Page 166: Paper Weight
• Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)
Page 167: Paper Load Limit
Media Name <Model No.> Rear Tray Tray Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 50 sheets Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 50 sheets High Resolution Paper <HR-101N>*1 Approx. 80 sheets Approx. 50 sheets Paper for printing photos: Media Name <Model No.>...
Page 168 Plain Paper (including recycled paper)*1 Approx. 100 sheets (10 sheets: Legal) Approx. 50 sheets (10 sheets: Legal) Envelopes 10 envelopes *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
Page 169: Unsupported Media Types
• Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 170: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Page 171: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac...
Page 172: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...
Page 173: Basic Printing Setup
Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Basic Printing Setup Check that printer power is on Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings.
Page 174 Important • The print quality selections will differ depending on which print setting you select. 6. Click OK The printer will now print using these settings. Important • When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and Page Setup tabs are saved, and those settings are used in subsequent printings.
Page 175 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." To check the current printer settings or to apply the printer settings to the printer driver, display the Quick Setup tab, click Printer Media Information..., and specify the settings in the dialog box that appears.
Page 176: Paper Settings On The Printer Driver And The Printer (Media Type)
Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper Canon genuine papers (Photo Printing) Paper information registered Media name <Model No.> Media Type in the printer driver on the printer Photo Paper Plus Glossy II <PP-201/PP-301>...
Page 177: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 178: Various Printing Methods
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Setting Paper Dimensions (Custom Size)
Page 179: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 180: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
Page 181 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 182: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 183 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider.
Page 184 When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Amount of Extension slider is moved to the left. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper.
Page 185: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
Page 186 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you execute print, the document will be printed with the specified scale. Important •...
Page 187 Note • Selecting Scaled changes the printable area of the document.
Page 188: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
Page 189 Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 190: Tiling/Poster Printing
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
Page 191 4. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases.
Page 192 In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed. The pages that were clicked are deleted, and only the pages to be printed are displayed. Note • Click the deleted pages to display them again. •...
Page 193: Duplex Printing
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab.
Page 194 6. Complete the setup Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side.
Page 195: Setting Up Envelope Printing
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
Page 196 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Page 197: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
Page 198 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
Page 199: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
Page 200 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 201: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 202: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 203 Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.
Page 204: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
Page 205 3. Set the Page Layout that you want, and then click OK to close the window. 4. Without starting printing, close the Print dialog box. 5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7.
Page 206: Printer Driver Description
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ Status Monitor Screen...
Page 207: Quick Setup Tab Description
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 208 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or later installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
Page 209 2-on-1 Printing Prints two pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
Page 210 Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application.
Page 211 Important • If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings. • If a setting was specified on the application software, it has priority. Printer Media Information...
Page 212 setting is not applied when the printing profile is selected. Instead the printer prints with the print orientation specified with the application software. Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings. To apply the saved copies setting when the printing profile is selected, check this check box. If this check box is unchecked, the copies setting is not saved, and consequently the Copies setting is not applied when the printing profile is selected.
Page 213 Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Registering a Frequently Used Printing Profile...
Page 214: Main Tab Description
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 215 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or later installed on your computer. Defaults Restores all the settings you have changed to their default values.
Page 216 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab.
Page 217 contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values.
Page 218 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
Page 219 Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing...
Page 220: Page Setup Tab Description
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 221 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
Page 222 Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
Page 223 Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
Page 224 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
Page 225: Print Options Dialog Box
Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.
Page 226 Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software. When the information in the color profile set on the application software is output to the printer driver, the print result may contain unexpected colors.
Page 227 Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data. Depending on the application software being used, the image data may be cut off or may not be printed properly.
Page 228 Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp. Note • You can use Print semitransparent stamp only with the XPS printer driver. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages.
Page 229 Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border. Color/Select Color...
Page 230 Note • Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the orientation to 0. Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created.
Page 231 intensity. To print the background at the original bitmap intensity, move the slider to the rightmost position. Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle.
Page 232: Maintenance Tab Description
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
Page 233 System Cleaning Performs system cleaning. Execute this function if the status does not improve even after deep cleaning is performed. System Cleaning consumes an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore execute system cleaning only when necessary.
Page 234 Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or if a specific color fails to print, even though all ink levels are sufficiently high. Remaining Ink Notification Settings Displays the Remaining Ink Notification Settings dialog box.
Page 235 Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
Page 236 Initial Check Items (System Cleaning) Before running System Cleaning, check that the printer power is on. Then check the following items: • When you ran Nozzle Check, were there areas where the print was smeared or unprinted areas? • Did the condition not improve even after Deep Cleaning was run? •...
Page 237 Initial Check Items (Nozzle Check) Before running Nozzle Check, check that the printer power is on. Then check the following item: • Is there ink remaining? Remaining Ink Notification Settings dialog box When you click Remaining Ink Notification Settings, the Remaining Ink Notification Settings dialog box appears.
Page 238 Make sure the printer is on and then click OK to change the printer settings. Specify Enable to turn the printer on automatically when print data is sent to it. Auto Power Off Selects the auto power-off setting. If a printer driver operation or a printer operation is not performed within the specified time, the printer turns off.
Page 239 Align heads manually Usually, the Print Head Alignment function on the Maintenance tab is set to automatic head alignment, but you can change it to manual head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Page 240 Changing the remaining ink level notification setting Cleaning Inside the Printer Cleaning the Paper Feed Rollers Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
Page 241: Canon Ij Status Monitor Screen
Canon IJ Status Monitor Screen The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor. Features of the Canon IJ Status Monitor...
Page 242 You can look up the correct ink tank for your printer. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
Page 243 Displays the For secure communication window. This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information.
Page 244: Installing The Mp Drivers
Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver for your model. The procedure for installing the downloaded MP Drivers is as follows: 1. Turn off the printer 2.
Page 245: Printing Directly From Smartphone/Tablet
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Wireless Direct...
Page 246: Using Printer With Wireless Direct
Using Printer with Wireless Direct You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the printer directly.
Page 247 6. Select Switch WL Direct and then press the OK button. 7. Select ON and then press the OK button. 8. Select Done and then press the OK button. The Wireless Direct is enabled and a device can be connected to the printer wirelessly. Note •...
Page 248 • For more on printing or scanning from a device via wireless LAN, refer to the device's or application's instruction manual. • You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Page 249 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings and then press the OK button. The Device settings screen is displayed. 4. Select LAN settings and then press the OK button. 5. Select Wireless Direct and then press the OK button. 6.
Page 250: Paper Settings
Paper Settings By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 251 When the paper settings for printing or copying are different from the paper information registered to the printer: • Paper setting for printing or copying: A5 • Paper information registered to the printer: A4 When you start printing or copying, a message is displayed. Pressing the OK button displays the paper setting specified for printing or copying under the message.
Page 252 • For Mac OS: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Cancel Cancels printing. Select when you change the paper settings specified for printing or copying. Change the paper settings and try printing again.
Page 253: Making Copies
Making Copies This section describes the basic procedure to perform standard copying. Make sure that printer is turned on. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. Load the original document on the platen glass or in the ADF. 5.
Page 254 • If you load the original on the platen glass, you can add the copying job while printing. Adding the Copying Job (Reserve copy) Adding the Copying Job (Reserve copy) If you load the original on the platen glass, you can add the copying job while printing (Reserve copy). The screen below is displayed when you can reserve copy.
Page 255: Setting Items For Copying
Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. Press the Menu button, use the button to select a setting item, then press the OK button. Use the button to adjust each setting item, then press the OK button. The next setting item is displayed.
Page 256 Note • Some of setting items are not available depending on the country or region of purchase. • Media type Select the media type of the loaded paper. • Print quality Select the print quality according to the original. Note •...
Page 257 Note • This setting item is displayed when standard copying is selected.
Page 258: Scanning From Computer (Windows)
Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods IJ Network Scanner Selector EX2 Menu and Setting Screen Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...
Page 259: Using Ij Scan Utility
Using IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Using Auto Scan Function Basics IJ Scan Utility Screens...
Page 260: What Is Ij Scan Utility (Scanner Software)
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application for scanning documents, photos, and other items. Access all scanning functions to scan and save directly, from the icons in the IJ Scan Utility main screen. IJ Scan Utility Features Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
Page 261 Important • Some functions are available only when My Image Garden is installed. Note • To set the applications to integrate with, see Settings Dialog Box.
Page 262: Starting Ij Scan Utility
If IJ Scan Utility is not displayed on the Start screen, select the Search charm, and then search for "IJ Scan Utility". Windows 7/Windows Vista: From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility.
Page 263: Using Auto Scan Function
Using Auto Scan Function Auto Scan allows for automatic detection of the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again. •...
Page 264: Scanning Multiple Documents At One Time From The Adf (Auto Document Feeder)
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. Note • You can scan multiple documents at one time from the ADF when scanning via Auto, Document, Custom, or ScanGear.
Page 265 5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex). 6.
Page 266 Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog box, you can specify the Orientation and Binding Side. How to place the documents when scanning the back sides depends on the Binding Side. When setting is completed, click OK.
Page 267 8. Follow the on-screen instructions to place the documents. Note • The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions. When Long edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents after rotating the output documents 180 degrees.
Page 268 Note • To cancel the scan, click Cancel. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings..In each Settings dialog box, you can also make advanced scan settings.
Page 269: Ij Scan Utility Screens
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Box Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Save to PC (Auto)) Dialog Box Settings (General Settings) Dialog Box...
Page 270: Ij Scan Utility Main Screen
Utility". Windows 7/Windows Vista: From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
Page 271 Custom Scans items with your favorite settings and saves the images to a computer. The item type can be automatically detected. Scan/save settings and the response after scanning can be specified in the Settings (Custom Scan) dialog box. Stitch Displays the Image Stitch window in which you can scan the left and right halves of an item larger than the platen and combine the scanned images back into one image.
Page 272: Settings Dialog Box
Settings Dialog Box The Settings dialog box has three tabs: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the options available in the red frame switches; set the details of each function on each tab as needed. (Scanning from a Computer) Tab Set the default actions when scanning from IJ Scan Utility or My Image Garden.
Page 273 Settings (Save to PC (Photo)) Dialog Box Important • When the Settings dialog box is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. (General Settings) Tab Set the model to use, file size restriction on e-mail attachment, language for detecting text in images, and the folder in which to save images temporarily.
Page 274 Settings (Auto Scan) Dialog Box Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog box. In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically detecting the item type.
Page 275 • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items to be scanned on the platen correctly. Otherwise, items may not be scanned correctly. Refer to "Positioning Originals (Scanning from Computer)"...
Page 276 Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. Data Format Auto is selected. The following data formats are automatically applied according to the item type when saving. • Photos, postcards, BD/DVD/CD, and business cards: JPEG •...
Page 277 You can specify the application from the pull-down menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pull-down menu. Attach to e-mail Select this when you want to send e-mails with the scanned images attached.
Page 278 Settings (Document Scan) Dialog Box Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog box. In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents.
Page 279 • Scanning documents: Document or Document (ADF/Platen) • Scanning magazines: Magazine • Scanning documents from the ADF (Auto Document Feeder): Document (ADF Simplex), Document (ADF Manual Duplex), or Document (ADF/Platen) Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned.
Page 280 Important • Binding Side cannot be specified when scanning only the front side of each document. Image Processing Settings Click (Plus) to set the following. Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability.
Page 281 Important • This function is available only when scanning from the platen. Note • Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Shadow Correction" for your model from Home of the Online Manual for details.
Page 282 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
Page 283 JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
Page 284 Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pull-down menu. Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pull-down menu.
Page 285 Settings (Save to PC (Auto)) Dialog Box Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog box. In the Settings (Save to PC (Auto)) dialog box, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
Page 286 Image Processing Settings Click (Plus) to set the following. Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
Page 287 Important • The save format may differ depending on how you place the item. Refer to "Positioning Originals (Scanning from Computer)" for how to place items. JPEG Image Quality You can specify the image quality of JPEG files. PDF Compression Select the compression type for saving PDF files.
Page 288 Note • To add an application or folder to the pull-down menu, select Add... from the pull-down menu, then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 289 Settings (General Settings) Dialog Box Click the (General Settings) tab to display the Settings (General Settings) dialog box. In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
Page 290 Folder to Save Temporary Files Displays the folder in which to save images temporarily. Click Browse... to specify the destination folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 291: Scanning Using Application Software (Scangear)
Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) ScanGear (Scanner Driver) Screens Positioning Originals (Scanning from Computer) General Notes (Scanner Driver)
Page 292: What Is Scangear (Scanner Driver)
What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN interface.
Page 293 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.
Page 294: Starting Scangear (Scanner Driver)
Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from IJ Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.
Page 295: Scanning In Basic Mode
Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
Page 296 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
Page 297 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
Page 298: Scangear (Scanner Driver) Screens
ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab...
Page 299: Basic Mode Tab
Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
Page 300 Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note •...
Page 301 Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely. In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned.
Page 302 Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note • Save up to 10 items. • An error message appears when you enter a value outside the setting range. Enter a value within the setting range.
Page 303 Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes. Adjusting Colors Using a Color Pattern Important •...
Page 304 (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
Page 305 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. •...
Page 306 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...
Page 307: Advanced Mode Tab
Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
Page 308 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
Page 309 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
Page 310 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
Page 311 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
Page 312 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.
Page 313: General Notes (Scanner Driver)
General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
Page 314 • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application. In that case, cancel the action (for example by clicking Cancel on the progress bar), then increase the operating system's virtual memory or reduce the image size/resolution and retry.
Page 315: Positioning Originals (Scanning From Computer)
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction.
Page 316 Important Important • Large items (such as A4 size photos) that cannot be • For the portions in which items cannot be scan- placed away from the edges/arrow (alignment mark) of ned, see Loading Originals. the platen may be saved as PDF files. To save in a for- mat other than PDF, scan by specifying the data format.
Page 318: Network Scan Settings
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. • Windows 10: From the Start menu, click All apps > Canon Utilities > IJ Network Scanner Selector EX2. • Windows 8.1/Windows 8:...
Page 319 Search charm, then search for "IJ Network Scanner Selector EX". • Windows 7/Windows Vista: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX2 > IJ Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
Page 320 • If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. • Windows 10: From the Start menu, click All apps > Canon Utilities > IJ Network Scanner Selector EX2. • Windows 8.1/Windows 8: Click IJ Network Scanner Selector EX2 on the Start screen.
Page 321 4. Select your scanner or printer from Scanners and click OK. Select the MAC address of your scanner or printer. Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK. Note •...
Page 322: Scanning From Operation Panel
Scanning from Operation Panel Forwarding Scanned Data to Computer Using Operation Panel Basics Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility (Windows) Setting Up Operation Panel with IJ Scan Utility (Mac OS)
Page 323: Forwarding Scanned Data To Computer Using Operation Panel
Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For more on settings of Canon IJ Scan Utility: ◦...
Page 324 * The Scan standby screen for USB-connected computer If you change the destination or scan settings, press the Menu button, then go to step 3. Go to step 8 if you do not change the destination or scan settings. 3. Select Save to and then press the OK button. 4.
Page 325 • A4 sized photos • Documents smaller than 5 inches x 7 inches (127 mm x 178 mm) such as a paperback with its backbone cut off • Originals on thin white paper • Long and narrow originals such as panoramic photographs •...
Page 326 PDF file. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass or from the document output slot after scanning is complete.
Page 327: Setting Items For Scanning Using Operation Panel
• The settings of the scan size, resolution, and data format are retained even if the printer is turned off. • When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. • For Windows: Settings Dialog Box •...
Page 328 • When 4"x6", 10x15, 5"x7", 13x18, or Auto scan(A) -Singl is selected, load the original on the platen glass. • Some of setting items are not available depending on the country or region of purchase. • Data format Select the data format of the scanned data. •...
Page 329: Preparing For Faxing
Preparing for Faxing Connect the printer to the telephone line and set up the printer before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects: If there is a power failure or if you accidentally unplug the power cord, the date/time settings will be reset.
Page 330: Connecting Telephone Line
Connecting Telephone Line The connection method differs depending on your telephone line. • If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter: Basic Connection (Connecting with General Telephone line) • If you connect the printer to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the printer cannot send/receive faxes.
Page 331 Important • Be sure to connect the telephone line before the printer is turned on. If you connect the telephone line when the printer is turned on, turn the printer off and unplug the power cord. Wait for 1 minute then connect the telephone line and power plug. Note •...
Page 332 • Connecting to an Internet Telephone A. Digital Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C. Broadband router compatible with Internet Telephone D. Computer E. Telephone or answering machine F. WAN (Wide Area Network) port G.
Page 333 Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting Telephone Line Type • Connecting to an ISDN Line For details on ISDN (Integrated Service Digital Network) connection and settings, refer to the manuals supplied with your terminal adapter or dial-up router.
Page 334: Setting Telephone Line Type
Setting Telephone Line Type Before using your printer, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type. Important •...
Page 335 Setting the Telephone Line Type Manually in China This section describes the procedure to set the telephone line type manually in China. Make sure that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3.
Page 336: Setting Receive Mode
Setting Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note •...
Page 337: About Receive Mode
• Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode. About Receive Mode You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for fax, etc.
Page 338 If you select ON, the printer automatically receives faxes after the external device rang a specified length of time. You can specify the length of time until automatic reception is started. ◦ User-friendly RX If you select ON, the printer automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers.
Page 339 Setting the DRPD Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.
Page 340: Setting Sender Information
Setting Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About Sender Information Setting Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax.
Page 341: Setting Date And Time
Setting Date and Time This section describes the procedure to set the date and time. Make sure that printer is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings, then press the OK button. 4.
Page 342 2. Press the Setup button. The Setup menu screen is displayed. 3. Select Device settings, then press the OK button. 4. Select Dev. user settings, then press the OK button. 5. Select DST setting, then press the OK button. 6. Select ON, then press the OK button. To disable summer time, select OFF.
Page 343 9. Use the button to move the cursor under the desired position, use the Numeric buttons to enter the time (in 24-hour format) when summer time ends, then press the OK button. Precede single digits with a zero. 9. Press the FAX button to return to the Fax standby screen. Registering User Information This section describes the procedure to register the user information.
Page 344 3. Press the OK button. Note • You can enter the name up to 24 characters, including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols 7. Press the FAX button to return to the Fax standby screen.
Page 345: Sending Faxes Using Operation Panel Of Printer
Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax/Telephone Number Resending Faxes (Redialing Busy Number) Setting Items for Sending Faxes Sending Faxes Using Useful Functions...
Page 346: Sending Faxes By Entering Fax/Telephone Number
Sending Faxes by Entering Fax/Telephone Number This section describes dialing and sending faxes directly by entering the fax/telephone numbers. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, we recommend that you send them after speaking on the telephone.
Page 347 button: By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered. 6. Press the Color button for color transmission, or the Black button for black & white transmission. The printer starts scanning the document. Important •...
Page 348 • Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsent documents stored in the printer's memory are lost.
Page 349: Resending Faxes (Redialing Busy Number)
Resending Faxes (Redialing Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the printer will redial the number after a specified interval. Automatic Redialing •...
Page 350: Manual Redialing
Manual Redialing Follow the procedure below for manual redialing. Make sure that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. Load documents on the platen glass or in the ADF. 4. Adjust the scan contrast and resolution as necessary. Setting Items for Sending Faxes 5.
Page 351: Setting Items For Sending Faxes
Setting Items for Sending Faxes If you select FAX TX settings after pressing the Menu button on the Fax standby screen, you can specify the settings of the scan contrast and the scan resolution. Adjust the scan contrast and resolution following the procedure below. 1.
Page 352 • When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi). The image quality (compression rate) is determined by which scan resolution is selected, except that Extra fine and Photo provide the same image quality. 7.
Page 353: Registering Recipients
Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 (Windows) Registering Recipients Using Speed Dial Utility2 (Mac OS)
Page 354: Registering Recipients Using Operation Panel Of Printer
Registering Recipients Using Operation Panel of Printer Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply. The following methods to register are available: • Recipient registration Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a registered recipient in the printer directory.
Page 355: Registering Fax/Telephone Number Of Recipients
Registering Fax/Telephone Number of Recipients Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. Make sure that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed.
Page 356 1. Select a fax/telephone number, then press the OK button. The fax/telephone number selected from the outgoing call logs is displayed. 2. Check the fax/telephone number, then press the OK button. The fax/telephone number is registered to the printer and the screen to enter the recipient's name is displayed.
Page 357 If you select a name on From call log (IN) in step 9, the name may be already entered. If you do not change the name, go to step 11. Note • You can enter the name up to 16 characters, including spaces. Entering Numbers, Letters, and Symbols 11.
Page 358: Registering Recipients In Group Dial
Registering Recipients in Group Dial If you register two or more registered recipients to a group dial, you can send the same document successively to all recipients registered to the group dial. Make sure that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed.
Page 359 You can choose a recipient with the two methods. The method can be switched by pressing the button. • When Add to group is displayed on the LCD: Use the button to select a recipient's ID number to register to the group dial. •...
Page 360 11. Press the OK button to finalize registration. Note • To register another group, select an unregistered ID number and operate in the same procedure. • To return to the Fax standby screen, press the FAX button. • You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO.
Page 361: Changing Registered Information
Changing Registered Information To change information registered for recipient and group dial, follow the procedure below. Make sure that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu button. The FAX menu screen is displayed. 4.
Page 362 Note • This registration method may not be available depending on the country or region of purchase. ◦ Direct entry is selected as the registration method: the editing screen is displayed. Change the recipient's fax/telephone number, then press the OK button. After editing the recipient's fax/telephone number is complete, the screen to edit the recipient's name is displayed.
Page 363: Deleting Registered Information
Deleting Registered Information To delete information registered for recipient and group dial, follow the procedure below. Make sure that printer is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Menu button. The FAX menu screen is displayed. 4.
Page 364: Printing List Of Registered Destinations
Printing List of Registered Destinations You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing. Make sure that printer is turned on. Load paper. 3. Press the FAX button. The Fax standby screen is displayed.
Page 365: Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (Windows) About Speed Dial Utility2 Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer and registering/changing it on the computer. In addition, you can register the telephone directory edited on the computer to the printer.
Page 366: Starting Up Speed Dial Utility2
1. Make sure printer is turned on. 2. Start up Speed Dial Utility2. • For Windows 10, click Start button and select All apps, Canon Utilities, and then Speed Dial Utility2. • For Windows 8.1 or Windows 8, select Speed Dial Utility2 on the Start screen to start Speed Dial Utility2.
Page 367: Speed Dial Utility2 Dialog Box
Speed Dial Utility2 Dialog box The following items are on the Speed Dial Utility2 dialog box. 1. Printer Name: Selects the printer for editing the telephone directory using Speed Dial Utility2. Behind printer name, printer's MAC address is displayed. Note •...
Page 368 Note • By clicking on the item name, you can sort the display order. 5. Edit.../Select All/Delete Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items. When multiple items on the registered information list are selected, you cannot use the Edit... button. 6.
Page 369: Saving Registered Telephone Directory On Printer To Your Computer
Saving Registered Telephone Directory on Printer to Your Computer Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/ telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that registered on the printer to the computer. Start up Speed Dial Utility2.
Page 370: Registering A Fax/Telephone Number Using Speed Dial Utility2
Registering a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to register fax/telephone numbers. Note Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 371 1. Enter group name. 2. Select a code you want to add to group dial, and then click Add >>. Note • You can only add the numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. •...
Page 372: Changing A Fax/Telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 373 2. Add or delete a member to/from group dial. To add a member: Select a code to add to group dial, and then click Add >>. To delete a member: Select a code to delete from group dial, and then click << Delete. 5.
Page 374: Deleting A Fax/Telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2 Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations are in progress. Start up Speed Dial Utility2. 2.
Page 375: Changing Sender Information Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2 Follow the procedure below to change the user's name or fax/telephone number. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed.
Page 376: Registering/Changing Rejected Number Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2 Follow the procedure below to register, change, or delete rejected numbers. Start up Speed Dial Utility2. 2. Select a printer from Printer Name: list box, and then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed.
Page 377: Registering Telephone Directory Has Been Saved On Your Computer To Printer
Registering Telephone Directory Has been Saved on Your Computer to Printer You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer. The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and registered to your printer.
Page 378: Receiving Faxes
Receiving Faxes Receiving Faxes Changing Paper Settings Substitute Reception in Printer's Memory Receiving Faxes Using Useful Functions...
Page 379: Receiving Faxes
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. Make sure that printer is turned on. 2.
Page 380 Substitute Reception in Printer's Memory When TEL priority mode is selected: • When the call is a fax: The telephone will ring when a call incomes. Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset.
Page 381 • If Manual/auto switch of the advanced setting is set to ON, set RX start time to longer than the time before the answering machine starts playing the answering message. After making this setting, we recommend that you call the answering machine using a mobile phone, etc.
Page 382 When DRPD or Network switch is selected: • When the call is a fax: The telephone will ring when a call incomes. The printer will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone. Advanced Settings of Receive Mode •...
Page 383: Changing Paper Settings
Changing Paper Settings This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important •...
Page 384 Note • The * (asterisk) on the LCD indicates the current setting. • Page size Select the page size from A4, Letter, LTR, or Legal. Note • Some of page sizes are not available depending on the country or region of purchase. •...
Page 385: Substitute Reception In Printer's Memory
Substitute Reception in Printer's Memory The printer prints the received fax automatically by default. And furthermore, the printer stores the received fax in its memory. When the faxes are stored in the printer's memory, the FAX Memory lamp is lit or flashes. In the following conditions, the received fax is not printed automatically, only is stored in the printer's memory.
Page 386 memory will be deleted in order from the earliest. As a result, you may not be able to see faxes either using printed material or the printer's memory. Therefore, if you use the fax capabilities, make sure sufficient ink remains in the ink tank in advance. In addition, we recommend you refill the ink tank early so that ink does not become insufficient while fax printing is in progress.
Page 387: Sending Faxes From Computer (Windows)
Sending Faxes from Computer (Windows) Sending a FAX (Fax Driver) Basic Creating an Address Book (Fax Driver) Edit or Remove a Recipient from an Address Book (Fax Driver) Search for a Recipient in an Address Book (Fax Driver) Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes (Fax Driver)
Page 388: Sending A Fax (Fax Driver)
2. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 3. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
Page 389 6. Select a recipient from Recipient Name in the Select Recipient from Address Book dialog box, then click Set as Recipient. The selected recipient is reflected in Recipient in the Send FAX dialog box. Important • You cannot specify a recipient if there is no recipient registered in the address book. Register the recipient in the address book and reopen the address book.
Page 390: Canceling Transmission
• For details on valid characters, see "General Notes (Fax Driver)." • You can send faxes even if only the Fax Number is entered. • You can register the recipient you entered to the address book by clicking Add to Address Book..
Page 391: Creating An Address Book (Fax Driver)
Creating an Address Book (Fax Driver) By using the address book, you can send a fax by simply specifying a recipient from it. You can register the recipient's name, fax number and other information in the address book. Registering a recipient (WAB contact) in the address book You can register an individual recipient (Contact) in the address book.
Page 392 4. Select Contact in the New Entry dialog box, then click OK. Note • For faxing, you can only specify the Contact (one recipient). You cannot specify a Distribution List. 5. On Name and E-mail tab of Properties dialog box, enter First and Last. The recipient's name will be printed at the top of the fax received by the recipient.
Page 393 6. Enter the fax number on the Home or Work tab, then click OK. An individual recipient (Contact) is registered in the address book. Note • You can also register a recipient by clicking the Add to Address Book... button on the Send FAX dialog box after entering the recipient.
Page 394 Advanced settings, then click OK. 3. From the Start menu, select XXXX (user name), then double-click AppData > Roaming > Canon > MP5 to open the folder. 4. Double-click the ".wab" file. The address book will be reflected in Windows Vista automatically.
Page 395: Edit Or Remove A Recipient From An Address Book (Fax Driver)
Edit or Remove a Recipient from an Address Book (Fax Driver) You can change the recipients' names, fax numbers and other information, or delete recipients registered in the address book. Editing Recipients in an address book Open the print settings dialog box of the fax driver. 2.
Page 396 Removing Recipients from an address book Open the print settings dialog box of the fax driver. 2. Click Address Book... in the displayed dialog box. 3. Select the recipient you want to delete from the Address Book dialog box, then click Delete.
Page 397 4. When a confirmation message is displayed, click Yes.
Page 398: Search For A Recipient In An Address Book (Fax Driver)
1. Open the document you want to fax with an application (such as Notepad), and then click the Print command. (The command is Print... on the File menu.) 2. In Select Printer or Name in the Print dialog box, select Canon XXX series FAX (where "XXX" is the model name).
Page 399 5. Enter the name of the recipient you want to search for in Search by Recipient in the Select Recipient from Address Book dialog box. If the entered name is found, the recipient will be displayed in the contact list with its name selected. While the name is selected, click Set as Recipient to enter it as the recipient.
Page 400: Cannot Send Faxes From Computer
Cannot Send Faxes from Computer Is the power turned on? Check 1 You cannot send faxes if the power is turned off. Press the ON button to turn the power on. If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit), reconnecting it turns on the power.
Page 401 Note • For details on how to change the recipients registered in the address book, see "Edit or Remove a Recipient from an Address Book (Fax Driver)." Does an error occur during transmission? Check 6 Check if a message is displayed in the computer screen. If displayed, check the message, then resolve the error.
Page 402: How To Open The Setting Screen Of The Fax Driver
• Windows 10/Windows 8.1/Windows 8/Windows 7: 1. Select Control Panel > Hardware and Sound > Devices and Printers. 2. Right-click the Canon XXX series icon or Canon XXX series FAX icon and select Printing Preferences, then Canon XXX series FAX. (Where "XXX" is the model name.)
Page 403 2. Right-click the Canon XXX series FAX icon (where "XXX" is the model name) and select Properties.
Page 404: General Notes (Fax Driver)
• The fax driver does not work correctly if you uncheck the Enable printer pooling option on the Ports tab of the Canon XXX series FAX Properties dialog box (where "XXX" is the model name). Check that the option is checked.
Page 405: Frequently Asked Questions
Frequently Asked Questions Cannot Find Printer on Network Cannot Find Printer while Using Wireless LAN Network Key Unknown Network For other questions about network, click here. Printing Does Not Start Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory Print Paper Jams Cannot Install MP Drivers...
Page 406 Paper Does Not Feed Properly/"No Paper" Error Print Results Are Unsatisfactory Scanning Problems (Windows) Scanning Problems (Mac OS) Scan Results Are Unsatisfactory (Windows) Scan Results Are Unsatisfactory (Mac OS) Cannot Print/Scan from Smartphone/Tablet Errors Often Occur When You Send a Fax Quality of Received Fax is Poor Cannot Dial Telephone Disconnects During a Call...
Page 407 Scanning Problems (Mac OS) Faxing Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Printer...
Page 408: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wireless LAN Cannot Find Printer Cannot Find Printer while Using Wireless LAN Cannot Find Printer on Check Printer Settings Screen Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Cannot Find Printer after Searching it on Printer Detection Screen During Setup...
Page 409: Wireless Direct
Checking Wireless Router SSID for Smartphone/Tablet Setting Up Using Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printing Is Slow Packets Are Sent Constantly (Windows) Wireless Direct Cannot Print or Connect...
Page 410: Connecting The Printer To A Network
Connecting the Printer to a Network Available Connection Methods The following connection methods are available on the printer. • Wireless Connection Connect the printer and computer/smartphone/tablet using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. •...
Page 411: Troubleshooting
Troubleshooting Network Settings and Common Problems for troubleshooting on network connection. Notice/Restriction See below for details. • Restrictions on network settings: Restrictions • Notices when printing using web service: Notice for Web Service Printing...
Page 412: Restrictions
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connect via wireless router •...
Page 413 • In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. •...
Page 414: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems...
Page 415: Cannot Find Printer On Network
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen While using printer: Cannot Find Printer while Using Wireless LAN...
Page 416: Cannot Find Printer On Check Printer Settings Screen During Setup (Windows)
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 417: Checking Power Status
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Power Status Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device.
Page 418: Checking Pc Network Connection
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network.
Page 419: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Printer's Wireless Lan Settings
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN Settings Is printer set to allow wireless communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the printer.
Page 420: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Wireless Lan Environment
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment Is printer connected to wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. icon is displayed: •...
Page 421 For more on the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer. After taking measures above, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If the printer cannot be detected, the printer is not connected to the wireless router.
Page 422: Checking Printer's Ip Address
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device.
Page 423: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Security Software Settings
• If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM After setting the security software, redo the network communication setup from the beginning.
Page 424: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Wireless Router Settings
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless Router Settings Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Page 425: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 426 3. Turn off printer. 4. Restart computer. 5. Make sure you have no application software running. 6. Redo setup according to instructions on Canon website. Note • You can use the Setup CD-ROM to redo setup. • For Mac OS: 1.
Page 427: Cannot Find Printer While Using Wireless Lan
Check3 If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If you can use IJ Network Device Setup Utility, look for printer again. (Windows)
Page 428 Make sure security software's firewall is off. Check10 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 429: Network Connection Problems
Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings...
Page 430: Printer Suddenly Cannot Be Used
Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Wireless Direct Cannot Print, Scan, or Fax from a Computer Connected to the Network Cannot Communicate with Printer Following Network Settings Change It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 431 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 432 • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. • Positioning: Make sure there are no obstacles between the wireless router and the printer.
Page 433 If MP Drivers are not installed, install them. Check2 • For Windows: Install the MP Drivers using the Setup CD-ROM or install them from the Canon website. • For Mac OS: Install the MP Drivers from the Canon website. Make sure wireless router does not restrict which computers can access it.
Page 434: Network Key Unknown
Network Key Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
Page 435 • Using WEP The key length, key format, key to use (one of 1 to 4), and authentication method must be the same for the wireless router, the printer, and your computer. To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format.
Page 436: Printer Cannot Be Used After Replacing Wireless Router Or Changing Its Settings
Changing Its Settings When you replace a wireless router, redo the network setup for the printer. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 437 With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.
Page 438: Other Network Problems
Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Packets Are Sent Constantly (Windows)
Page 439: Checking Network Information
Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, print out the network settings information or use the operation panel to display it.
Page 440 1. Select System Preferences from Apple menu, and then click Network. 2. Make sure network interface used by computer is selected, and then click Advanced. Make sure Wi-Fi is selected as network interface. 3. Check the IP address or MAC address. Click TCP/IP to check the IP address.
Page 441 "XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.XXX ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place.
Page 442: Restoring To Factory Defaults
Initialization erases all network settings on the printer, making printing or scanning operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the printer, making printing or scanning operation from a computer over a network impossible.
Page 443: Printing Problems
Printing Problems Printing Does Not Start No Ink Comes Out Ink Runs Out Fast Print Results Are Unsatisfactory Paper Does Not Feed Properly/"No Paper" Error...
Page 444: Printing Does Not Start
Printing Does Not Start Make sure printer is securely plugged in and press ON button to turn it on. Check1 The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note •...
Page 445 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
Page 446: No Ink Comes Out
No Ink Comes Out Check the remaining ink level. Check1 Checking Ink Status Are the print head nozzles clogged? Check2 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
Page 447 If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer.
Page 448: Ink Runs Out Fast
Ink Runs Out Fast After you refill the ink tanks, the printer takes in ink from the ink tanks and ink flows into the printer. Ink may seem to run out fast due to this procedure.
Page 449: Paper Does Not Feed Properly/"No Paper" Error
Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
Page 450 Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 451: Print Results Are Unsatisfactory
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
Page 452 Back of Paper Is Smudged Uneven or Streaked Colors...
Page 453: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Printing Is Blurry Colors Are Wrong...
Page 454 White Streaks Appear Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Are the print head nozzles clogged? Check2 Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven.
Page 455 Cleaning the Print Heads ◦ From operation panel: Performing System Cleaning If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 456 When using paper with one printable surface, make sure paper is loaded with Check4 printable side facing up. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. Load paper with the printable side facing up. Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Page 457: Colors Are Unclear
Cleaning the Print Heads ■ For Mac OS: Cleaning the Print Heads ◦ From operation panel: Performing System Cleaning If the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center to request a repair.
Page 458 Important • Do not tilt the printer when moving it since the ink may leak out. • When transporting the printer for repairing it, see Repairing Your Printer. When an ink tank runs out of ink, refill the ink tank. Check2 If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
Page 459: Lines Are Misaligned
Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 460: Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
Page 461 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
Page 462 ◦ For Mac OS: In the Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility2, see Opening the Canon IJ Printer Utility2.
Page 463 5. Check message and click OK. • For Mac OS: 1. Make sure printer is turned on. 2. Open Canon IJ Printer Utility2. Opening the Canon IJ Printer Utility2 3. Select Custom Settings in pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply.
Page 464: Vertical Line Next To Image
Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...
Page 465: Scanning Problems (Windows)
Scanning Problems (Windows) Scanning Problems IJ Scan Utility Error Messages ScanGear (Scanner Driver) Error Messages...
Page 466: Scanning Problems
Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...
Page 467: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
Page 468: Scangear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...
Page 469: Faxing Problems
Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems...
Page 470: Problems Sending Faxes
Problems Sending Faxes Cannot Send a Fax Errors Often Occur When You Send a Fax...
Page 471: Cannot Send A Fax
Cannot Send a Fax Is power turned on? Check1 • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically.
Page 472 If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings. Fax settings Is fax number registered correctly in printer's directory? Check6 Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's directory, and then send the document again.
Page 473: Errors Often Occur When You Send A Fax
Errors Often Occur When You Send a Fax Check telephone line condition or connection. Check If the telephone line or connection is poor, reducing the transmission start speed may correct the error. Reduce the transmission start speed on TX start speed in Adv. communication in Adv. FAX settings under Fax settings.
Page 474: Problems Receiving Faxes
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Quality of Received Fax is Poor...
Page 475: Cannot Receive A Fax, Cannot Print A Fax
Cannot Receive a Fax, Cannot Print a Fax Is power turned on? Check1 • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically.
Page 476 If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the printer's memory (Memory Reception). Load the same size of paper as that specified by Page size, then press the OK button on the printer.
Page 477: Quality Of Received Fax Is Poor
Quality of Received Fax is Poor Check scan settings of sender's fax device. Check1 Ask the sender to adjust the scan settings of the fax device. Is ECM RX set to OFF? Check2 Select ON for ECM RX in Adv. communication in Adv. FAX settings under Fax settings. If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
Page 478: Telephone Problems
Telephone Problems Cannot Dial Telephone Disconnects During a Call...
Page 479: Cannot Dial
Cannot Dial Is telephone line cable connected correctly? Check1 Check that the telephone line cable is connected correctly. Connecting Telephone Line Is telephone line type of printer or external device set correctly? Check2 Check the telephone line type setting and change it as necessary. Setting Telephone Line Type...
Page 480: Telephone Disconnects During A Call
Telephone Disconnects During a Call Is telephone line cable or telephone (or a peripheral device such as an external Check telephone, an answering machine, or a computer modem) connected correctly? Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an answering machine, or a computer modem) are connected correctly.
Page 481: Mechanical Problems
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Shows Wrong Language...
Page 482: Power Does Not Come On
Unplug printer, leave it for at least 3 minutes, and then plug it back in and turn it Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 483: Power Shuts Off By Itself
• If you are using a Mac OS and if you do not want the printer to turn off automatically: Open Canon IJ Printer Utility2, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.
Page 484: Usb Connection Problems
USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed.
Page 485: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Make sure Enable bidirectional support is selected in Ports sheet of Check3 properties dialog box of printer driver.
Page 486: Installation And Download Problems
Installation and Download Problems Cannot Install MP Drivers Updating MP Drivers in Network Environment (Windows)
Page 487: Cannot Install Mp Drivers
2. Double-click the CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 488: For Mac Os
MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.
Page 489: Updating Mp Drivers In Network Environment (Windows)
Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. The latest MP Drivers for your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded.
Page 490: Errors And Messages
Errors and Messages An Error Occurs Message Appears...
Page 491: An Error Occurs
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message is displayed on the computer screen or the LCD. Depending on the error, a Support Code (error number) is displayed on the computer screen or the LCD.
Page 492 For details on how to resolve errors, see List of Support Code for Error. Note • For details on how to resolve errors without Support Codes, see Message Appears.
Page 493: Message Appears
Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer or on the LCD for some errors. For details on errors that have support code, see List of Support Code for Error.
Page 494 Check3 Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. When printer is connected to your computer with a USB cable, check device Check4 status from your computer.
Page 495 • "Printer driver could not be found" Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name"...
Page 496 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
Page 497 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
Page 498 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
Page 499 2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below.
Page 500: List Of Support Code For Error
List of Support Code for Error Support code appears on the LCD and on your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and on the computer screen and take the appropriate action in response.
Page 501 6940 6941 6942 6943 6944 6945 6946 • 9000 to 9ZZZ 9500 • A000 to ZZZZ B202 B203 B204 B205 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
Page 502: List Of Support Code For Error (Paper Jams)
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: Paper Is Jammed inside Printer •...
Page 503 1300 Cause Paper is jammed in paper output slot or in rear tray. What to Do Remove the jammed paper following the instructions below. Important • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer's memory.
Page 504 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 505: Paper Is Jammed Inside Printer
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
Page 506 3. Check if jammed paper is under cartridge holder. If the jammed paper is under the cartridge holder, move the cartridge holder to the far right or left, whichever makes it easier to remove the paper. When moving the cartridge holder, hold the top of the cartridge holder and slide it slowly to the far right or left.
Page 507 5. Slowly pull out paper, so as not to tear it. 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper.
Page 508 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 509 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. •...
Page 510 1200 Cause Scanning unit/cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not close it while you are refilling an ink tank.
Page 511 1640 Cause The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank. What to Do To check the remaining ink level, visually inspect the remaining ink in the ink tank. If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink by following the printer's instructions.
Page 512 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 513 If the protective material or tape is still there, remove it and close the scanning unit / cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • Do not tilt the printer when moving it since the ink may leak out.
Page 514 2900 Cause Scanning print head alignment sheet failed. What to Do Press the printer's OK button and follow the instructions below. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass.
Page 515 2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen glass. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2.
Page 516 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 517 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 518 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 519 Alternatively, push the joint buttons until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white belt (B), or tubes (C).
Page 520 • From operation panel: Performing System Cleaning If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Page 521: 5B00
Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted. • Do not tilt the printer when moving it since the ink may leak out.
Page 522 Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • If you unplug the power cord, all the faxes stored in the printer's memory are deleted.

Canon G4000 series Online Manual

Using this Online Manual

Trademarks and Licenses

Basic Operation

Handling Paper, Originals, Ink Tanks, Etc

Maintenance

Overview

Information about Paper

Frequently Asked Questions

List of Support Code for Error

Quick Links

Online Manual

Related Manuals for Canon G4000 series

Summary of Contents for Canon G4000 series