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IDTECH vivopay kiosk iii User Manual

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ViVOpay Kiosk III
User Manual
80136500-001 Rev. D

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Summary of Contents for IDTECH vivopay kiosk iii

  • Page 1 ViVOpay Kiosk III User Manual 80136500-001 Rev. D...
  • Page 2 ViVOpay Kiosk III User Manual Copyright Copyright 2017, International Technologies and Systems Corporation. All rights reserved. ID TECH 10721 Walker Street Cypress, CA 90630 This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH.
  • Page 3  Consult the dealer or an experienced radio/TV technician for help.  Changes or modifications to the ViVOpay Kiosk III not expressly approved by ID TECH could void the user's authority to operate the ViVOpay Kiosk III. IC Compliance Warning...

  • Page 4: Table Of Contents

    2.3.1 Mounting the ViVOpay Kiosk III Controller Using Screws ........12 2.3.2 Mounting the ViVOpay Kiosk III Controller Using Mounting Tape ...... 13 Attaching the Cables from the Antenna to the Controller ........... 13 Connecting to USB Power .................... 14 Connecting to the Data Port ..................

  • Page 5: Overview

    The ViVOpay Kiosk III is designed to support a wide input power range. Both data and power can be supplied via a single cable to reduce the effort and complexity of installation. Features The ViVOpay Kiosk III supports the following transaction types:...
  • Page 6 ViVOpay Kiosk III User Manual Comparison of SRED (Secure Reading and Exchange of Data) version of Kiosk III with non- SRED (standard or 'NSRED') version: Feature NSRED (Standard) SRED 02-01 command (non- Supported (unless encryption is encrypted Activate Not supported...

  • Page 7: Vivopay Kiosk Iii Specifications

    ViVOpay Kiosk III User Manual ViVOpay Kiosk III Specifications Hardware MTBF 500,000 hours based on Telcordia Technologies SR-332 modeled at 40° C. Transmitter Frequency 13.56 MHz +/- 0.01% Transmitter Modulation ISO 14443-2 Type A Rise/Fall Time: 2-3 µsec. Rise, < 1 µsec fall ISO 14443-2 Type B Rise/Fall Time: <...

  • Page 8: Certifications And Approvals

    Reader Input Voltage +7.5V to 45VDC PLEASE NOTE: For UL compliance. Input voltage needs to be below 30 VDC Certifications and Approvals ViVOpay Kiosk III supports the following contactless payment applications and mobile payments:  American Express ExpressPay 3.0 ...

  • Page 9: Kiosk Iii Installation

     Antenna to Controller cables (80136204-001 & 80136218-001 which are included with the antenna)  ViVOpay Kiosk III to ECR/POS cable (customer supplied). This could be USB or serial cable, based on the host machine.  Drill Template for the antenna (PN 80136500-001)
  • Page 10 ViVOpay Kiosk III User Manual 2. Using the Drill Template, locate and mark the two 14.0 mm (0.551 inches) access holes (used for connecting the antenna power and the LED power and data cable to the ViVOpay Kiosk III). 3. Drill the four 4.4 mm (0.173) mounting holes using a number 17 drill bit.
  • Page 11 Antenna Antenna 8. Use the four nuts to secure the ViVOpay Kiosk III to the outside surface of the kiosk. Make sure to tighten the nuts securely so that the ViVOpay Kiosk III does not move on the outside surface of the kiosk.

  • Page 12: Flush-Mounting The Square Bezel Antenna

    Mounting the ViVOpay Kiosk III Controller Note: The ViVOpay Kiosk III Controller must be mounted within 1 meter of the antenna. If the antenna is mounted of a surface that opens (such as a door), make sure the controller and antenna are close enough that there is no tension on the cable when the enclosure is open.

  • Page 13: Mounting The Vivopay Kiosk Iii Controller Using Mounting Tape

    4. Use four screws and nuts to mount the ViVOpay Kiosk III Controller to the kiosk surface. (Mounting screws are not provided and must be supplied by the installer.) 5. Tighten the nuts to hold the ViVOpay Kiosk III Controller in position so that it does not move.

  • Page 14: Connecting To Usb Power

    SRED Controller Note: Verify that the polarizing lug on the end of the data cable is facing towards the top of the ViVOpay Kiosk III Controller (away from the mounting plate) before inserting the cable. If the cable is installed incorrectly (upside-down), it will apply the wrong polarity to the LEDs and damage them.

  • Page 15: Connecting To The Data Port

    ViVOpay Kiosk III User Manual SRED Pin 2 - Ground Pin 1 - +7.5v to 45VDC Connecting to the Data Port The Kiosk III has two data connections options: USB through the USB connector and RS-232 through the 14-pin Molex connector.
  • Page 16 ViVOpay Kiosk III User Manual To build your own RS-232 cable, use Molex female connector part number 0511101451 with 50394-series crimps (see www.molex.com for more information). Pin 1 is indicated by a triangle (diagram is socket-side view of female connector). If you are powering the Kiosk III from this connector, wire the two power pins (pins 2 and 4) together and the two power ground pins together (pins 1 and 3).

  • Page 17: Using The Vivopay Kiosk Iii To Make A Purchase

    Using the ViVOpay Kiosk III to Make a Purchase Presenting Cards or NFC Phones The ViVOpay Kiosk III allows for credit/debit card purchases using Contactless technology. Present the card/phone in close proximity to the front portion of the antenna module. Present the card/phone so that maximum surface area is parallel to the antenna module as shown below.

  • Page 18: Rf Interference

    ViVOpay Kiosk III User Manual  Tie all cables neatly with nylon cable-ties and route them so that they are inaccessible and invisible to customers. Label the cable ends, host, ViVOpay and power, to simplify connection testing or component replacement.

  • Page 19: Firmware Upgrade

    ViVOpay Kiosk III User Manual Equipment can be particularly sensitive to very low signal levels of one frequency and yet be quite immune to high signal levels of another frequency - so frequency is an important factor. Some electronic system components are internally shielded and have a very high immunity to interference;...
  • Page 20 ViVOpay Kiosk III User Manual Serial Interface: Page 20 of...
  • Page 21 ViVOpay Kiosk III User Manual USB interface: Page 21 of...

  • Page 22: Troubleshooting

    ViVOpay Kiosk III User Manual 6. Troubleshooting The ViVOpay Kiosk III readers are reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. Symptom Possible Cause Remedy General Issues ...
  • Page 23  Try a different card/fob.  Check to see if card/fob is damaged.  Verify that correct firmware is loaded on reader (local support representative only).  Power cable plug is fully inserted.  Replace the ViVOpay Kiosk III. Page 23 of...
  • Page 24 ViVOpay Kiosk III User Manual  Possible bad  Check to see if card/fob is damaged. Some cards/fobs read, but not all.  Verify that correct firmware is loaded on reader card/fob.  Unsupported card (local support representative only). used.

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