IDTECH ViVOpay Kiosk III User Manual

Compact reader designed to support contactless transactions
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ViVOpay Kiosk III
User Manual
80136500-001 Rev. J
10 October 2019
ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: (714) 761-6368 Fax (714) 761-8880
www.idtechproducts.com support@idtechproducts.com

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  • Page 1 ViVOpay Kiosk III User Manual 80136500-001 Rev. J 10 October 2019 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.com support@idtechproducts.com...
  • Page 2 ViVOpay Kiosk III User Manual Copyright© 2019, International Technologies and Systems Corporation. All rights reserved. ID TECH 10721 Walker Street Cypress, CA 90630 (714) 761-6368 www.idtechproducts.com This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license.
  • Page 3 20cm from all persons. Cautions and Warnings Caution: The ViVOpay Kiosk III should be mounted 1-2 feet away from other ViVOpay Kiosk IIIs. Can be adjusted based on lane setup.
  • Page 4: Table Of Contents

    4.3. Mounting the ViVOpay Kiosk III Controller ....................12 4.3.1. Mounting the ViVOpay Kiosk III Controller Using Screws ......................13 5. MOUNTING THE VIVOPAY KIOSK III CONTROLLER USING MOUNTING TAPE ............. 13 5.1. Attaching the Cables from the Antenna to Controller ................. 14 5.2.
  • Page 5: Introduction

    ViVOpay Kiosk III User Manual 1. Introduction The ViVOpay Kiosk III is a compact reader designed to support contactless transactions based on ISO 18092, ISO 14443 Type A/Type B/MiFare compatible cards, fobs, tags, and NFC phones. The ViVOpay Kiosk III has a controller module, available in SRED and non-SRED versions, and an antenna module, available with a square or angled bezel.
  • Page 6: Features

    ViVOpay Kiosk III User Manual 2. Features The ViVOpay Kiosk III supports the following transaction types: ISO/IEC 14443 Type A and B • ISO 18092 • ISO 21481 (PCD & NFC) • Speed: Enables quick transactions, improves store productivity, and operational efficiencies.
  • Page 7 ViVOpay Kiosk III User Manual Comparison of SRED (Secure Reading and Exchange of Data) version of Kiosk III with non-SRED (standard or 'NSRED') version: Feature NSRED (Standard) SRED 02-01 command (non- Supported (unless encryption is turned Not supported encrypted Activate...
  • Page 8: Vivopay Kiosk Iii Specifications

    ViVOpay Kiosk III User Manual 3. ViVOpay Kiosk III Specifications Hardware MTBF 500,000 hours based on Telcordia Technologies SR-332 modeled at 40° C. Transmitter Frequency 13.56 MHz +/- 0.01% Transmitter Modulation ISO 14443-2 Type A Rise/Fall Time: 2-3 µsec. Rise, < 1 µsec fall ISO 14443-2 Type B Rise/Fall Time: <...
  • Page 9: Certifications And Approvals

    Warning: For safety reasons make sure to mount the Kiosk III unit at a height no greater than two meters from the floor. 4.1. Parts List Verify the possession of the following hardware for the installation of the ViVOpay Kiosk III: ViVOpay Kiosk III Controller (either non-SRED or SRED) •...
  • Page 10: Mounting The Vivopay Kiosk Iii Internal Antenna

    4.2. Mounting the ViVOpay Kiosk III Internal Antenna Note: Verify the chosen location of the ViVOpay Kiosk III Antenna before marking and drilling the holes. The two larger holes should be located towards the top of the mounting location to ensure the ViVOpay Kiosk III Antenna is placed correctly with the LEDs at the top.
  • Page 11 (0.551 inch) hole into the kiosk. Verify the front of the antenna is not upside down on the kiosk before inserting the four screws into mounting holes. 7. Align the four screws with the mounting holes and attach the ViVOpay Kiosk III to the outside surface. Ensure the cable is not pinched or binding.) 8.
  • Page 12: Flush-Mounting The Square Bezel Antenna

    9. Attach the end of the cable with the SMB connector through the right 14.0 mm (0.551 inch) hole and attach it to the socket on the back of the ViVOpay Kiosk III antenna. The SMB connector pushes on to the socket on the antenna.
  • Page 13: Mounting The Vivopay Kiosk Iii Controller Using Screws

    4.3.1. Mounting the ViVOpay Kiosk III Controller Using Screws 1. Position the ViVOpay Kiosk III Controller on the interior of the kiosk with enough room for the antenna mounting surface to be fully opened.
  • Page 14: Attaching The Cables From The Antenna To Controller

    ViVOpay Kiosk III User Manual 5.1. Attaching the Cables from the Antenna to Controller 1. Attach the SMB end of the cable (80136204-001) from the antenna to the ViVOpay Kiosk III controller. 2. Attach the other end of the cable (80136204-001) from the antenna to the ViVOpay Kiosk III Controller.
  • Page 15: Connecting To Usb Power

    ViVOpay Kiosk III User Manual 5.2. Connecting to USB Power The Kiosk III can be powered through the serial communications port or the two-socket power connector. When using USB Data Communications Power, the Kiosk III though the two-socket power connector.
  • Page 16: Make A Purchase With The Vivopay Kiosk Iii

    5.4. Make a Purchase with the ViVOpay Kiosk III The ViVOpay Kiosk III allows for credit and debit card purchases using contactless technology. Present the card or phone so the card is parallel to the front portion of the antenna module as shown below.
  • Page 17: Installation

    ViVOpay Kiosk III User Manual 6. Installation The Kiosk III is designed to be mounted on a metal surface, close to any internal motors and electrical devices that may be operating inside the kiosk. However, the Kiosk III is susceptible to RF and electromagnetic interference.
  • Page 18 ViVOpay Kiosk III User Manual 3. Run KIOSKIII Bootloader Utility.exe, choose communication type and parameters according to the connection interface. For serial interface, choose “COM” and Baud Rate is 19200 (default). • For USB interface, choose “HID” and verify VID displaying 1D5F and PID displaying 0100 •...
  • Page 19 ViVOpay Kiosk III User Manual Serial Interface: Page | 19...
  • Page 20 ViVOpay Kiosk III User Manual User Interface: Page | 20...
  • Page 21: Decommissioning Sred Devices

    SRED Devices on the ID TECH Knowledge Base. 9. Troubleshooting The ViVOpay Kiosk III readers are reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. Symptom...
  • Page 22 ViVOpay Kiosk III User Manual Communication to Kiosk No data is received, or data is Faulty or incorrect cable Check that the cable connection is secure garbled. connections. and in the correct port on the kiosk III. Load Firmware Firmware loading...
  • Page 23: Radio Frequency

    ViVOpay Kiosk III User Manual 9.1. Radio Frequency Q. Why do I need to know about RF interference? A. RF is when contactless payment uses radio frequency technology to send card data to a terminal reader. Q. How can RF interference affect contactless payment? A.

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