The Printer Is Not Working (2) - Ricoh B174 Service Documentation

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TROUBLESHOOTING

The printer is not working (2)

Description:
After receiving the printing command, no response at all or low speed of printing
occurs due to wrong setup of the environment rather than a malfunction of the
printer itself.
Check and Cause
1.
Secure more space on the computer
hard disk.
2.
Printing error occurs even if there is
enough space in the hard disk.
3.
Check the parallel-port-related items
in the CMOS Setup.
4.
Reboot the system to print.
B174
Solution
1.
Not working, with the message
"insufficient printer memory" means that
there is a hard disk space problem rather
than a RAM problem. In this case,
provide more space on the computer
hard disk.
Secure more space using a disk utilities
program.
2.
The connection of the cable and printer
port is not correct. Check if the
connection is properly done and if the
parallel port in CMOS is properly set up.
3.
As a printer port, Select ECP or SPP.
SPP normal mode supports 8-bit data
transfer, while ECP Mode transfers 12-bit
data.
4.
If the regular font is not printing, the
cable or the printer driver may be
defective.
Turn the PC and printer off, and reboot
the system to print again. If the problem
is not solved, double-click the printer in
My Computer and check if the driver
version is correct. If the problem still
occurs, replace the cable.
4-36
SM

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