Troubleshooting; Chapter 16 Troubleshooting; Overview; Power, Hardware Connections, And Leds - ZyXEL Communications NBG6617 User Manual

16.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•

Power, Hardware Connections, and LEDs

• NBG6617 Access and Login
• Internet Access
• Resetting the NBG6617 to Its Factory Defaults
• Wireless Connections
• USB Device Problems
16.2 Power, Hardware Connections, and LEDs
The NBG6617 does not turn on. None of the LEDs turn on.
Make sure you are using the power adaptor or cord included with the NBG6617.
1
Make sure the power adaptor or cord is connected to the NBG6617 and plugged in to an appropriate
2
power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or cord to the NBG6617.
3
If the problem continues, contact the vendor.
4
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Disconnect and re-connect the power adaptor to the NBG6617.
4
C
HAPTER

Troubleshooting

NBG6617 User's Guide
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Section 1.7 on page 12.