Receiving Files In Novopresenter; Troubleshooting And Rules To Remember With Novopresenter Pc - Delta NovoPRO User Manual

4.2.8 Receiving files in NovoPresenter

1. After receiving a file in NovoPresenter, a notification box will pop up alerting you "File
Received". You will be given the choice of opening and viewing the file or closing the
notification and viewing the file later.
2. The file name format will be "sender-name_original-filename".

4.2.9 Troubleshooting and rules to remember with NovoPresenter PC

1. If you attempt to share a file and no other users are logged into the session, you will receive
the message: "No recipient. Nobody else is online."
2. The moderator and all participants must be using the latest version (1.6 or later) of either
NovoPresenter or NovoPRO DesktopStreamer software for File Sharing to work properly.
The NovoPRO device must also be upgraded to version 1.6 or later firmware. If this is not
the case, you will receive an error message stating, "To enable this feature, upgrade your
NovoPRO device firmware to version 1.6 or above."
3. Files transferred with File Sharing must be no larger than 3 MB. If you attempt to share a
larger file, you will receive the following error message: "Failed to Send; file exceeds size
limit (3 MB)."
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