Troubleshooting And Rules To Remember With Desktopstreamer Pc - Delta NovoPRO User Manual

1. When you are sent a file from a session participant you will receive a pop-up notice. Click
either "OK" to close the message or "Open Folder" to go to the GroupShare folder to view
the file.
2. Note: The file will be given a file name format will be "sender-name_original-filename".

4.2.5 Troubleshooting and rules to remember with DesktopStreamer PC

1. If a file transfer is in progress when you are attempting to send a new file you will receive
the message: "System is busy. Please try again later."
2. If you attempt to share a file and no other users are logged into the session, the "Share"
tool button will not be illuminated and you will receive the message: "No recipient; Nobody
else is online." (can't touch the "share" button.)
3. If you attempted share a file that is larger than 3 MB, you will received the message: "Failed
to send; The file exceeds the size lime (3 MB)." File sharing cannot handle files larger than 3
MB.
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