SM-A320F SM-A320F/DS SM-A320Y SM-A320Y/DS SM-A520F SM-A520F/DS SM-A720F SM-A720F/DS User Manual English. 12/2016. Rev.1.0 www.samsung.com...
Device layout Email Battery Camera SIM or USIM card (nano-SIM card) 102 Gallery Memory card (microSD card) 107 Samsung Pay Turning the device on and off 111 Samsung Members Controlling the touchscreen 113 Game Launcher Home screen 115 Samsung Notes...
Table of Contents Settings 129 Introduction 129 Connections 142 Sounds and vibration 143 Notifications 143 Display 145 Wallpapers and themes 146 Advanced features 148 Device maintenance 150 Applications 150 Lock screen and security 155 Cloud and accounts 157 Google 157 Accessibility 158 General management 158 Software update 159 User manual...
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
• B e careful not to forget your unlock codes for the screen lock, accounts, and other security features. If you forget an unlock code, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
• D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • D o not immerse the device in water deeper than 1.5 m or keep it submerged for more than 30 minutes.
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Basics Device layout – Type 1 (SM-A320F, SM-A320Y): SIM card / Memory card tray Speaker Front camera Proximity sensor Loud speaker Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Microphone Headset jack Multipurpose jack (USB Type-C)
Basics Microphone GPS antenna Flash Rear camera Volume key NFC antenna / MST antenna Main antenna...
Basics – Type 2 (SM-A520F, SM-A720F): ► Single SIM models: Memory card tray Speaker ► Dual SIM models: SIM card / Memory card tray Front camera Loud speaker Proximity / RGB sensor Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Microphone...
– If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Basics Connect the USB cable to the USB power adaptor, and plug the USB cable into the device’s multipurpose jack. – Type 1 (SM-A320F, SM-A320Y): – Type 2 (SM-A520F, SM-A720F): Plug the USB power adaptor into an electric socket. After fully charging, disconnect the device from the charger. First unplug the charger...
Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Device maintenance → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
• I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Basics Power saving mode Activate power saving mode to extend the battery’s usage time. On the Home screen, tap Apps → Settings → Device maintenance → Battery → MID. Tap CUSTOMISE to change the power saving settings before entering power saving mode.
• U se only a nano-SIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Basics ► Single SIM models: – Type 1 (SM-A320F, SM-A320Y):...
Basics – Type 2 (SM-A520F, SM-A720F):...
Basics ► Dual SIM models: – Type 1 (SM-A320F, SM-A320Y):...
Basics – Type 2 (SM-A520F, SM-A720F):...
Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot.
) and the secondary SIM or USIM card Place the primary SIM or USIM card on the tray 1 ( on the tray 2 ( – Type 1 (SM-A320F, SM-A320Y): Tray 1 Tray 2 – Type 2 (SM-A520F, SM-A720F):...
Basics Correct card installation ► Single SIM models: – Type 1 (SM-A320F, SM-A320Y): Nano-SIM card microSD card – Type 2 (SM-A520F, SM-A720F): Nano-SIM card microSD card...
Basics ► Dual SIM models: – Type 1 (SM-A320F, SM-A320Y): Nano-SIM card Nano-SIM card Nano-SIM card microSD card – Type 2 (SM-A520F, SM-A720F): Nano-SIM card Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. ► Single SIM models: – Type 1 (SM-A320F, SM-A320Y): – Type 2 (SM-A520F, SM-A720F):...
Basics ► Dual SIM models: – Type 1 (SM-A320F, SM-A320Y): – Type 2 (SM-A520F, SM-A720F):...
Basics Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps →...
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics – Type 1 (SM-A320F, SM-A320Y):...
Basics – Type 2 (SM-A520F, SM-A720F): Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Basics Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. – Type 1 (SM-A320F, SM-A320Y): Tray 1 Tray 2 – Type 2 (SM-A520F, SM-A720F): Tray 1 Tray 2 Gently press the memory card into the tray to secure it.
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Basics Restarting the device If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Power key Volume Down key Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
Basics Moving items Tap and hold an item on the Home screen, and then drag it to a new location. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To move the item to another panel, drag it to the side of the screen. To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen.
Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Home screen. To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
Basics Creating folders Create folders and gather similar applications to quickly access and launch apps you want. This feature may not be available depending on the region or service provider. On the Apps screen, tap → Edit. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
Basics Rearranging items You can rearrange items in alphabetical order on the Apps screen. On the Apps screen, tap → Sort → Alphabetical order. Searching for items You can search for apps on the Apps screen or from Galaxy Apps or Play Store. On the Apps screen, enter characters in the search field.
Basics Icon Meaning Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
Samsung account. • I f the unlock code is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Basics Always On Display You can set the device to display information, such as a clock, calendar, or image, on the screen when it is turned off. On the Apps screen, tap Settings → Display → Always On Display and tap the switch to activate it.
Basics Opening notifications when the screen is off When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off. Double-tap a notification icon with your finger to view its notification. If the screen is locked, you must unlock it to view notifications.
Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards.
Basics ► Dual SIM models: Launch Settings. Quick setting buttons SIM and USIM card feature preferences. Tap to access the Tap a notification and perform SIM card manager. various actions. Block notifications from apps. Clear all notifications. Using quick setting buttons Tap quick setting buttons to activate certain features.
Basics Finder Search for a variety of content with a keyword or search for nearby devices. This feature may not be available depending on the region or service provider. Searching for content or nearby devices Open the notification panel, swipe downwards on the notification panel, and then tap Search phone and scan for nearby devices.
Basics Changing the input language → Languages and types → Add input languages, and then select the languages to use. When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard layout →...
Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
Basics Screen capture Capture a screenshot while using the device. Capturing screenshots Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. You can also capture screenshots by swiping your hand to the left or right across the screen. If this feature is not activated, open the Apps screen, tap Settings →...
Basics Secure Folder Introduction Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
A shortcut to Secure Folder will be added to the Home screen and the Apps screen. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
Tap and hold an app, and drag it to Disable or Uninstall at the top of the screen. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. On the Apps screen, tap Samsung → Secure Folder.
• B ACK UP AND UNINSTALL: Back up content and uninstall Secure Folder. To access data backed up from Secure Folder, open the Apps screen and tap Samsung → My Files → My device → Secure Folder.
Basics Split screen view Pop-up view...
Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. Swipe to the left or right to select another app to launch. You can also launch the split screen view by tapping and holding...
Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
Basics • : Minimise the window. This feature may not be available depending on the region or service provider. • : Maximise the window. • : Close the app. Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view This feature may not be available depending on the region or service provider.
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account.
Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. On the Apps screen, tap Settings → Cloud and accounts → Accounts.
Transferring data from your previous device You can transfer contacts, images, and other data from a previous device to your device via Smart Switch or Samsung Cloud. • T his feature may not be supported on some devices or computers.
Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.
On the Apps screen, tap Settings → Cloud and accounts → Backup → Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
Basics Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To add the backup account, tap Add account. To restore data using a Google account, tap the Automatic restore switch to activate it.
Basics Connecting to other devices Open the notification panel, swipe downwards on the notification panel, and then tap Search phone and scan for nearby devices. Tap REFRESH. The Wi-Fi and Bluetooth features will be activated and the device will automatically search for nearby devices.
Basics Select the TV. The list of features you can use with the TV appears. Select a feature and follow the on-screen instructions to use the feature. Available features may vary depending on the TV. • S mart View: View your device’s content on the TV screen. You may need to activate the Screen Mirroring feature on the TV depending on the TV you want to connect.
You can also use the following options: • L ink sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified.
Basics Emergency mode Emergency mode changes the screen to grey tones to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode.
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...
Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. ► Single SIM models: Tap to make a voice call, or tap to make a video call.
Applications ► Dual SIM models: Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. Using speed dial Set speed dial numbers to quickly make calls.
Applications Making an international call to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. ► Single SIM models: Enter the country code, area code, and phone number, and then ►...
Applications Blocking phone numbers Block calls from specific numbers added to your block list. On the Apps screen, tap Phone → → Settings → Block numbers. to select contacts and tap DONE. To manually enter a number, tap Enter phone number., enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Tap Contacts on the Apps screen. and select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields.
Applications Adding a phone number to Contacts from the keypad Tap Phone on the Apps screen. Enter the number and tap Add to Contacts. If the keypad does not appear on the screen, tap to open the keypad. Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact.
Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap the Sync Contacts switch to activate it.
Applications Sharing contacts You can share contacts with others by using various sharing options. Tap Contacts on the Apps screen. Tap → Share. Tick contacts and tap SHARE. Select a sharing method. Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming.
Applications Enter a message. ► Single SIM models: Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. Enter emoticons. ► Dual SIM models: Access additional options. Enter recipients. Select contacts from the contacts list.
Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation. ► Single SIM models: To reply to the message, enter a message and tap SEND. ►...
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Tap Samsung → Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go.
Applications To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Access additional options. Refresh the current webpage. View your bookmarks, saved webpages, and recent browsing Open the homepage. history. Open the browser's tab Move to the previously visited manager.
Setting up email accounts Set up an email account when opening Email for the first time. Tap Samsung → Email on the Apps screen. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
Applications Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen. Tap an email on the screen to read it. If email syncing is disabled, new emails cannot be retrieved. To enable email syncing, tap →...
Applications Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filter effects. Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list.
Applications Viewing filter effects One the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos. This feature is only available in some shooting modes. Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus.
Applications • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.
Applications Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap Auto. Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value.
Applications Hyperlapse Record scenes, such as passing people or cars, and view them as fast-motion videos. The frame rate is automatically adjusted to record smoother, less shaky fast-motion videos while walking, travelling by vehicle, and more. • T his feature may not be available depending on the region or service provider. •...
Applications Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self- portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
Applications Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR (Rich tone). Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night.
Applications Food Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. and drag the adjustment bar to adjust the colour tone.
Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot.
• V olume key function: Set the device to use the Volume key to control the shutter. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information.
Applications Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others.
Applications Viewing images and videos Viewing images On the Apps screen, tap Gallery → PICTURES. Select an image. Move to the previous screen. Access additional options. Add the image to favourites. Share the image with others. Modify the image. Automatically adjust the image. Delete the image.
Applications Viewing videos On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Display your videos. Access additional options. Skip to the previous Skip to the next video. Tap and hold video.
Applications Creating stories Create stories with various themes. On the Apps screen, tap Gallery → STORIES. Tap → Create story. Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD ITEMS.
Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
• T he procedures for the initial setup and card registration may vary depending on the region or service provider. Before you start • T o use this feature, you must sign in to your Samsung account. You can also register your fingerprints. For more information, refer to Samsung account Fingerprint recognition.
Create a PIN to use when making payments. Register a PIN or your fingerprint to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
On the cards list, swipe to the left or right and select a card to use. Place your finger on the Home key to scan your fingerprint. Alternatively, enter the payment PIN you set when setting up the Samsung Pay.
Changing the Samsung Pay settings On the Samsung Pay screen, tap More → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the...
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
For some customer services, you must first download their applications. News and tips View the latest Galaxy news and usage tips. On the Apps screen, tap Samsung → Samsung Members → → News & tips. This feature may not be available depending on the region or service provider.
Applications Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. A list of games View a list of the most popular games for Galaxy users.
Applications Removing a game from Game Launcher Tap and hold a game to quickly access options and tap Remove. Activating game power saving mode When you activate game power saving mode, the device will lower games’ resolution and frame rate to reduce battery consumption. On the Apps screen, tap Game Launcher →...
If you receive an incoming call, a small notification will appear at the top of the screen. Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen. You...
Applications Creating notes On the Apps screen, tap Samsung Notes → ALL → Select an input method from the toolbar at the top of the screen and compose a note. Tap Pen to write or draw. Tap Brush to paint with various brushes.
Applications Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap Calendar on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Tap Samsung → S Health on the Apps screen. Follow the on-screen instructions to complete the setup.
Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. Tap Samsung → S Health on the Apps screen. Goals and programmes Trackers To add trackers, goals, or programmes to the S Health screen, tap → Manage items, and then select items under the TRACKERS, GOALS, or PROGRAMMES tab.
(But if you sign in to your Samsung account from S Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
You can launch S Voice using your own wake-up command. To change the wake-up command, open the Apps screen and tap Samsung → S Voice. Then, → Voice wake-up → Set wake-up command → Custom → START, and then follow the on-screen instructions.
The device may not recognise your commands or may perform unwanted commands depending on your surroundings or how you speak. Setting the language On the Apps screen, tap Samsung → S Voice → → Language, and then select a language.
Enter a file name and tap SAVE. Changing the recording mode On the Apps screen, tap Samsung → Voice Recorder. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode.
My Files Access and manage various files stored in the device. On the Apps screen, tap Samsung → My Files. View files that are stored in each storage. You can also view files in your device or a memory card by category.
Applications WORLD CLOCK On the Apps screen, tap Clock → WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH On the Apps screen, tap Clock →...
Applications Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
Applications to turn on the FM radio. Select the radio station you want from the stations list. Record a song from the FM radio. Add the current radio station to Turn the FM radio on or off. the favourites list. Access additional options.
Applications Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings Tap CONNECT. • O nce the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device connecting to the network automatically, select it from the list of networks and tap FORGET.
SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Device visibility Allow other devices to find your device to share content with you. When this feature is activated, your device will be visible to other devices when they search for available devices using their Transfer files to device option.
Settings Drag the limit adjustment bar upwards or downwards to set the limit. Drag the warning adjustment bar upwards or downwards to set a data usage alert level. The device will alert you when the warning level is reached. Flight mode This disables all wireless functions on your device.
Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile hotspot and tethering. You may incur additional charges when using this feature.
Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Connections → Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • N etwork mode (single SIM models): Select a network type. •...
Settings Location Change settings for location information permissions. On the Settings screen, tap Connections → Location. • L ocating method: Select a network to use for locating your device. • I mprove accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.
Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Settings screen, tap Connections → More connection settings → Printing → Download plug-in. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it.
Settings Connecting your device to a vehicle via MirrorLink When using this feature for the first time, connect the device to a Wi-Fi or mobile network. Pair your device with a vehicle via Bluetooth. Refer to Pairing with other Bluetooth devices for more information.
Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customise notification settings, tap ADVANCED and select an app. • A llow notifications: Allow notifications from the selected app. • S et as priority: Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated.
Settings • A lways On Display: Set the device to display an image or information while the screen is turned off. Refer to Always On Display for more information. • S tatus bar: Customise the settings for displaying only 3 recent notifications and the remaining battery life on the status bar.
Settings Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen. Some app features may not be available in easy mode. Switching to easy mode On the Settings screen, tap Display → Easy mode → Easy mode. Select apps under Easy applications to apply a simpler layout.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • S mart stay: Set the device to prevent the display backlight from turning off while you are looking at the display.
Settings • D irect call: Set the device to make a voice call by picking up and holding the device near your ear while viewing call, message, or contact details. • S mart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Using the quick optimisation feature On the Settings screen, tap Device maintenance →...
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
Settings On the Settings screen, tap Device maintenance → RAM. To speed up your device by reducing the amount of RAM you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance →...
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.
You can use your fingerprint to verify your account and password to sign in to the webpage. Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information.
Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch.
On the Settings screen, tap Cloud and accounts → Backup. Samsung account • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.
Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility more information. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. •...
• R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
• R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
• E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
• E nsure that the Bluetooth wireless feature is activated on the device you wish to connect • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
• S amsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.
Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.