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Using The Documentation; Getting Help And Information From The World Wide Web; How To Send Dsa Data; Creating A Personalized Support Web Page - Lenovo Flex System x220 Installation And Service Manual

Flex system storage expansion node.
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messages and error codes. If you suspect a software problem, see the documentation for the operating
system or program.

Using the documentation

Information about your Lenovo system and preinstalled software, if any, or optional device is available in the
product documentation. That documentation can include printed documents, online documents, readme
files, and help files.
See the troubleshooting information in your system documentation for instructions for using the diagnostic
programs. The troubleshooting information or the diagnostic programs might tell you that you need
additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web
where you can get the latest technical information and download device drivers and updates. To access
these pages, go to http://www.ibm.com/supportportal.

Getting help and information from the World Wide Web

Up-to-date information about Lenovo products and support is available on the World Wide Web.
On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and
support is available at http://www.ibm.com/supportportal. The most current version of the product
documentation is available in the following product-specific Information Centers:
Flex System products:http://pic.dhe.ibm.com/infocenter/flexsys/information/index.jsp
System x products:http://www.ibm.com/systems/x
NeXtScale System products:http://pic.dhe.ibm.com/infocenter/nxtscale/documentation/index.jsp

How to send DSA data

You can use the Enhanced Customer Data Repository to send diagnostic data to IBM.
Before you send diagnostic data to IBM, read the terms of use at
http://www.ibm.com/de/support/ecurep/terms.html.
You can use any of the following methods to send diagnostic data:
• Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html
• Standard upload with the system serial number: http://www.ecurep.ibm.com/app/upload_hw
• Secure upload: http://www.ibm.com/de/support/ecurep/send_http.html#secure
• Secure upload with the system serial number: https://www.ecurep.ibm.com/app/upload_hw

Creating a personalized support web page

You can create a personalized support web page by identifying Lenovo products that are of interest to you.
To create a personalized support web page, go to http://www.ibm.com/support/mynotifications. From this
personalized page, you can subscribe to weekly email notifications about new technical documents, search
for information and downloads, and access various administrative services.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and
software problems with your Lenovo products.
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Flex System Storage Expansion Node Installation and Service Guide

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