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Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom, Service and support, or from the distributor.
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The minimum safety distance is 0.6 m to the side and above the antenna when the EXPLORER 325 is powered. The safety distance of 0.6 m does not apply directly below the antenna, as the radiation forms a hemisphere above the antenna.
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Install and use the antenna with care Thrane & Thrane A/S assumes no liability for any damage caused by the antenna falling off the vehicle or stressing the mounting base. It is the responsibility of the customer to ensure a safe and correct installation of the antenna.
About the manual Intended readers This is an installation manual for the EXPLORER 325 system. The manual is intended for installers of the system and service personnel. Personnel installing or servicing the system must be properly trained and authorized by Cobham SATCOM. It is important that you observe all safety requirements listed in the beginning of this manual, and install the system according to the guidelines in this manual.
Document Title and description number EXPLORER 325, User Manual 98-131305 Explains how to set up and use the EXPLORER 325. EXPLORER 325 Quick Guide 98-131307 A short guide to the most important functions of the EXPLORER 325. IP Handset, User Manual 98-126059 Explains the features and functions of the IP Handset.
Table of contents Chapter 1 System units Introduction ............................1 EXPLORER 325 terminal ......................1 EXPLORER 325 antenna .......................1 IP Handset & Cradle ........................2 Chapter 2 To install the system To unpack ...............................3 To place the antenna ........................4 To install the antenna ........................5 To place the terminal .........................10...
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Table of contents App. A Part numbers System units ............................38 Spare parts ............................38 App. B Technical specifications Overview ...............................39 EXPLORER 325 antenna ......................39 EXPLORER 325 terminal ......................43 Satellite coverage ..........................47 Glossary ..................................48 Index ..................................50 98-131306-B viii...
The DC input for the terminal is designed for both 24 V DC and 12 V DC power supply. 1.3 EXPLORER 325 antenna The EXPLORER 325 antenna is a mechanical tracking antenna that consists of a 2-axis stabilized antenna with RF-unit, antenna control unit and GPS antenna. The antenna is dedicated to the Inmarsat BGAN (Broadband Global Area Network) system and is designed for roof mounting on a vehicle.
Besides the normal functions of an IP handset, the IP Handset from Cobham SATCOM also provides a user interface for the EXPLORER 325 system. The IP Handset connects to the LAN interface of the terminal, and is power supplied with Power over Ethernet (PoE) through the LAN interface.
Chapter 2 To install the system 2.1 To unpack Unpack your EXPLORER 325 system and check that the following items are present: • TT-3733A EXPLORER 325 terminal • TT-3058A EXPLORER 325 antenna • TT-3670A IP Handset & Cradle, wired • Power cable •...
If other equipment is installed near the EXPLORER 325 we recommend that you test the total system by operating all equipment simultaneously and verifying that there is no interference.
Do not place the antenna close to large objects that may block the signal. After you install and start up the EXPLORER 325, we recommend that you check the signal strength while driving the vehicle in a 360° circle to ensure a clear line of sight in all directions.
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Condensation In some cases there will be condensation inside the antenna. Ventilation holes in the bottom of the EXPLORER 325 antenna are designed to lead any water away from the antenna. Make sure these ventilation hole are not blocked. Make sure there is always a distance of min. 10 mm...
Overview The antenna comes mounted with 3 individual high intensity magnets with rubber coating. You can place the EXPLORER 325 antenna directly on the roof of the vehicle using these magnets. To install antenna with the magnetic mount kit Make sure the roof of the vehicle is made of a magnetizable material. Wipe the...
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Chapter 2: To install the system 2.3.5 To mount the antenna fixed on the vehicle roof The antenna may be fixed on the roof of your car, using three M5 bolts and mounting plates. This solution requires that you drill three holes in the roof of the car and remove the magnets from the antenna.
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Chapter 2: To install the system 3. Based on the dimensions of the mounting plates, calculate and mark up the position of the holes to be drilled in the roof of the car. The drawing below shows the Drill Circle Diameter for the bushings in the antenna.
Chapter 2: To install the system 2.4 To place the terminal 2.4.1 Where to place the terminal General The terminal is designed for installation inside a vehicle. It is not suited for outdoor installation. Temperature conditions The terminal must be placed in a ventilated area with free space around all sides of the unit, except the bottom side.
2.5 To install the terminal 2.5.1 To mount the Basic cable support The Basic cable support is available from Cobham SATCOM as “Accessories kit F/ Terminal”. For details, contact your distributor. When mounted on the terminal the Basic cable support offers a number of holders to which you can secure the cables from the terminal, using cable strips.
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Chapter 2: To install the system 2. Fasten the Basic cable support to the terminal using two M4 x 6 mm countersunk screws. 3. Install the terminal as described in the next section. 2.5.2 To install the terminal Do as follows to mount the terminal: 1.
Do not use the cigarette lighter socket in the vehicle to supply power for the Note EXPLORER 325. Connect directly to the 12 or 24 V supply instead. Note that the maximum allowed source impedance is much lower for a 12 V DC supply than for a 24 V DC supply.
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Chapter 3: To connect power 3.2.2 To measure the source impedance Select a power outlet from the 24 V DC or 12 V DC system, and measure the source impedance of the installation as described below. 1. Measure the voltage without load (R.var disconnected). 2.
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• Ensure that cable inductance for the selected cable at the desired length is below the 50 H requirement. The power cable that comes with the EXPLORER 325 is 3 meters long and contains the following wires: Color of wire in...
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Chapter 3: To connect power To calculate the maximum power cable extension For 24 V DC operation, the total impedance must be max. 500 m, including the source impedance in the vehicle installation. For 12 V DC operation, the total impedance must be max. 85 m, including the source impedance in the vehicle installation.
To connect to the ignition on page 17. For information on pinout, see DC power input on page 21. For specifications of the DC input on the terminal, see EXPLORER 325 terminal on page 43. 3.3.2 To connect to the ignition The terminal has an ignition function.
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Chapter 3: To connect power For pinout and default functions, see Discrete I/O interface on page 25. For information on the standby current when the ignition power is off, see Standby current on page 44 in the general specifications. 3.3.3 To connect a Remote on/off switch The terminal has a remote on/off function.
Chapter 4 Hardware interfaces 4.1 The connector panel The connector panel is placed at one end of the terminal and has the following connectors: • 1 Antenna connector (TNC) • 1 Phone connector • 2 LAN connectors with Power over Ethernet (PoE) •...
Chapter 4: Hardware interfaces 4.2 Antenna interface on terminal 4.2.1 Overview The antenna interface on the terminal connects to the TT-3058A antenna. The antenna connector on the terminal is a TNC female connector placed in the connector panel. For information on cables and how to install and connect the antenna, see To install the antenna on page 5.
Chapter 4: Hardware interfaces 4.3 DC power input 4.3.1 Overview The DC power input for the terminal is a 10.5 - 32 V DC; 11.5 A - 4 A input with a remote on/off function. The input is protected against reverse polarity. The power connector is a D-sub connector placed in the connector panel.
Chapter 4: Hardware interfaces 4.4 Analog Phone interface 4.4.1 Overview The terminal has one RJ-11 port, which can be used for connection of an analog phone or fax machine. 4.4.2 Pinout The Phone connector is an RJ-11, 6/4 female connector. The table and figure below show the connector outline and pin assignments.
Chapter 4: Hardware interfaces 4.5 LAN interface 4.5.1 Overview The terminal has two Ethernet LAN ports with Power over Ethernet (PoE). The standard for the Ethernet ports is IEEE 802.3af, and the connectors are RJ-45 connectors. 4.5.2 Power over Ethernet (PoE) One power supply powers both interfaces with a floating 48 V DC supply (44 - 57 V DC).
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Chapter 4: Hardware interfaces 4.5.3 Pinout The figure and table below show the connector outline and pin assignments. Pin number Pin function RJ-45 female connector TxD+ input (positive PoE) TxD-input (positive PoE) RxD+ output (negative PoE) not connected not connected RxD- output (negative PoE) not connected...
Chapter 4: Hardware interfaces 4.6 Discrete I/O interface 4.6.1 Overview The terminal has an I/O connector with 5 configurable inputs/outputs. The connector is a WieCon Type 8513S connector. 4.6.2 Pinout The figure and table below show the connector outline and pin assignments. WieCon Type 8513S connector Pin number Connection...
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Chapter 4: Hardware interfaces 4.6.3 Default configuration of I/O pins The built-in web interface of the terminal offers a page where you can configure the I/O pins. The functions of the I/O pins are as follows: Pin 1: Ringer output. Pin 1 acts as a built-in switch in the terminal.
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(Non-configurable) Pin 7 can be used as a DC output. The voltage on pin 7 is 9-15 V and the output can supply up to 50 mA. Pin 7 can be used as power supply to a relay, ringer or similar. For information on how to configure the I/O pins, see the user manual for the EXPLORER 325 system.
Chapter 5 To start up the system 5.1 SIM card 5.1.1 To insert the SIM card The SIM card is provided by your Airtime Provider. Insert the SIM card as follows: 1. Open the SIM cover in the left side of the connector panel.
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However, if you have an administrator user name and password, you can upload software using the web interface without a SIM card. For further information, see the user manual for the EXPLORER 325 system. Remove the SIM card as follows: 1.
For information on how to connect to the ignition, refer to To connect to the ignition on page 17. You must set up the ignition function in the web interface. For further information, see the user manual for the EXPLORER 325 system. In some cases, the system may reboot after power-on Note because of the high start-up current.
Chapter 5: To start up the system 5.2.2 To switch the terminal off To switch off the terminal, change the position of the power switch again. Wait at least 5 seconds after power off, before you try to Note power on the system again. To switch off using the Ignition function, leave the On/Off switch in the connector panel in the On position and turn off the ignition.
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Chapter 5: To start up the system Dial the following: <PUK> * <New PIN> * <New PIN> followed by # or off-hook key. Example: If the PUK is 87654321 and the new PIN is 1234, dial 87654321 * 1234 * 1234 followed by # or off-hook key. If you enter 10 wrong PUKs, the SIM card will no longer be functional.
An Administrator password is required to access advanced configuration of the system. From factory, the Administrator User name is admin and the Administrator password is 1234. For further information on the web interface, refer to the user manual for the EXPLORER 325 system.
Chapter 6 Troubleshooting 6.1 Reset button 6.1.1 How to access the Reset button The terminal has a Reset button placed next to the SIM slot behind the SIM cover. The functions of this button is described in the next section. To press the Reset button, use a pointed device.
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Chapter 6: Troubleshooting Action Function For service use only! While the terminal is booting, press and hold the The bootloader initiates software upload. This firmware Reset button. upload procedure is only to be used if the other procedures fail due to missing or corrupted firmware. This setup uploads software to the terminal from a TFTP server via the LAN connection.
Chapter 6: Troubleshooting 6.2 Status signalling 6.2.1 Overview The EXPLORER 325 system uses event messages and light indicator to display the status of the system. 6.2.2 Power indicator The Power indicator is placed above the SIM slot in the connector panel.
6.3.1 Diagnostic report The diagnostic report contains information relevant for the service personnel during troubleshooting. When you contact Cobham SATCOM for support, please include a diagnostic report. To generate the diagnostic report, access the web interface and select Help Desk. Then click Generate report.
Appendix A Part numbers A.1 System units A.1.1 TT-3721A EXPLORER 325 system Item Part number EXPLORER 325 antenna 403058A EXPLORER 325 terminal 403733A A.1.2 TT-3670A IP Handset & Cradle, wired Item Part number IP Handset, wired 403672A IP Cradle, wired 403674A A.2 Spare parts...
Appendix B Technical specifications B.1 Overview This chapter contains specifications for the EXPLORER 325 system including the terminal and antenna. It also includes a coverage map that illustrates the coverage areas for the I-4 satellites and Alphasat. For specifications and outline drawings for the IP Handset, Note refer to the manual for the IP Handset.
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5 to 20 Hz: 0.02 g 20 to 150 Hz: -3 dB/octave Vibration, non- Random spectrum 1.7 g rms 2 h x 3 axes 6 h total): operational 5 to 20 Hz: 0.05 g 20 to 150 Hz: -3 dB/octave 98-131306-B EXPLORER 325 antenna...
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1. Note that these specifications only apply for the antenna alone. The values will differ depending on the mounting method. Especially when the antenna is mounted with magnetic mount the max. velocity can be lower. 98-131306-B EXPLORER 325 antenna...
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Appendix B: Technical specifications B.2.3 Antenna outline Dimensions are in mm. 98-131306-B EXPLORER 325 antenna...
Appendix B: Technical specifications B.3 EXPLORER 325 terminal B.3.1 General specifications Item Specification Weight 2.2 kg (4.9 lbs) Dimensions 231 mm x 278 mm x 41 m (9.1” x 10.9” x 1.6”) Global services Voice 4 kbps AMBE+2 or 3.1 kHz Audio...
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Operational: -25° to +55 °C temperature Storage: -40° to +80 °C Relative Humidity 95% non-condensing at +40 °C 1. The extended frequency range (Extended L-Band) is only available within Alphasat coverage. For coverage area, see Satellite coverage on page 47. 98-131306-B EXPLORER 325 terminal...
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Appendix B: Technical specifications B.3.2 Outline, EXPLORER 325 terminal Connector panel, top view and end view. 98-131306-B EXPLORER 325 terminal...
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Appendix B: Technical specifications Side view and bottom view. Weight: 2.2 kg. Dimensions are in mm. 98-131306-B EXPLORER 325 terminal...
Appendix B: Technical specifications B.4 Satellite coverage The EXPLORER uses the Inmarsat I-4 satellites and the Alphasat satellite for satellite communication. The drawings below show the coverage areas for these satellites. For updated information on I-4 and Alphasat coverage, see inmarsat.com. B.4.1 Inmarsat I-4 coverage 90°...
Glossary Glossary AMSL Above Mean Sea Level American Wire Gauge. A means of specifying wire diameters. BGAN Broadband Global Area Network. A mobile satellite service that offers high-speed data up to 492 kbps and voice telephony. BGAN enables users to access e-mail, corporate networks and the Internet, transfer files and make telephone calls.
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Glossary obligations relating to the GMDSS. Internet Protocol. The method or protocol by which data is sent from one computer to another on the Internet. Local Area Network PAST Person Activated Self Test. A test similar to the POST test, but activated by the user. The PAST causes the system to reset.
Index Index alarms error messages Alphasat events coverage area logging analog phone interface extended L-band antenna coverage area cables clearance to base plane dimensions drainage installation location handset description installing hardware interfaces interference humidity in antenna magnetic mount maximum velocity obstructions outline radiation...
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Index remote on/off connecting magnetic mount for antenna using measuring source impedance reset button microwave radiation accessing functions obstructions distance and size safety summary outline SIM card antenna inserting terminal removing source impedance measuring specifications system units part numbers antenna Phone interface IP handset terminal...
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