Samsung iDCS500 Manual page 85

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4-46

Chapter 4

Business Feature Package

9. TRUNK RECALLS TO STATION

These are trunk calls that were placed on any kind of hold and recalled a station. These are also

trunk calls that were transferred and were not answered and recalled the transferring station.

This includes members of the operator group that put calls on hold and then recall the operators

station.

10.TRUNK RECALLS TO OPERATOR GROUP

These are any trunk calls that recalled to the operator group.

11.INTERNAL PAGE USED

Peg count of every time internal page was accessed.

12.EXTERNAL PAGE USED

Peg count for every time external page was accessed.

13.ALL PAGE USED

Peg count of every time the all page feature was accessed. This does not include internal or

external page, only 55+ * or PAGE *.

B B B B **************************** TRUNK GROUPS **************************

1. GROUP

A listing of all trunk groups assigned in the system.

2. OUTGOING

These are the number of outgoing trunk calls made using each trunk group. Pegged every time a

member of this trunk group was used to make a valid outgoing call. A valid outgoing call is

defined by the SMDR Start Time programmed in MMC 501.

3. BUSY

This is the number of times each trunk group was busy when someone attempts to access it.

1 1 1 1 GROUP

2 2 2 2 OUTGOING

800

801

3 3 3 3 BUSY

0000

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