Samsung iDCS500 Manual page 44

Cadence - Integrated Voice Mail
The iDCS 500 can be equipped with Samsung's proprietary integrated voice mail and auto attendant
card (CVM8A). It provides 4–8 ports of voice processing, expandable in four port increments.
Because it is built into the system it provides such feature as one touch Call Record, Answering
Machine Emulation and Voice Mailbox Administration with interactive keyset displays. Ask your
dealer for literature on Cadence.
Call Activity Display
The iDCS 500 will record and buffer all calling activity within the system. With a Call Activity
Display (CAD) key, the iDCS 500 will display a "snapshot" of the following information:
• The maximum number of ports that have been used
• The maximum number of trunks that have been used
• The maximum number of stations that have been used
• The current number of ports in use
• The current number of trunks in use
• The current number of stations in use
NOTE: This feature is only available on the iDCS 500 with a LAN module installed on the MCP card.
Call Costing
The iDCS 500 provides programmable call costing tables to calculate the cost of incoming and
outgoing calls. Rates are calculated by the number dialed, and may include surcharges. Display
keysets can be set to show the call duration timer or the call cost. The SMDR report will show either
the call duration or the call cost depending on the station selection. One call handled by multiple
callers will cost each call segment separately.
Caller Identification
The iDCS 500 supports three methods of identifying an incoming caller depending on the circuit type
as described below.
Caller ID
On an analog, loop start CO line, calling party information is called Caller ID and is available from the
telephone company in two formats, Number only and Name and Number, sometimes called Deluxe.
The iDCS 500 is compatible with both formats. Even if the telephone company only offers the
number only, a name can be attached to the telephone number of frequent callers via the CID
translation table.
Calling Line Identification (CLI)
On ISDN circuits, calling party information is called CLI and is supported on both BRI and PRI type
circuits as described below.
On ISDN circuits the iDCS 500 only supports Number delivery and a name can be attached to the
telephone number of frequent callers via the CID translation table.
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