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Manuals
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Nortel Manuals
IP Phone
i20 Series
Features manual
Nortel i20 Series Features Manual
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Contents
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Table of Contents
Table of Contents
1 Introduction
Controls and Buttons
2 Usage
Making a Call
Using Off-Hook Dialing
Using On-Hook Dialing
Using Handsfree Dialing
Using System Directory
Using Call History (Call Log)
Using Calls Key
Using Last Number Redial
Using Hotline
Using Intercom (Voice Call)
Using Paging
Using Page General
Using
Using Ring Again (Call Back)
Using User Speed Dial
Using System Speed Dial
While on a Call
On Hold
Transfer (Attended)
Transfer (Blind)
Transfer to Voicemail Box
Call Park
Call Park Retrieval
Display Name/Number for Active Call
Display Name/Number for Incoming Call While on an Active Call
Disconnect
Incoming Calls
Internal Auto Answer
Call Pickup
Group Pickup
Call Waiting
Call Forward All/Unconditional
Remote Call Forward All/Unconditional
Call Forward Busy
Remote Call Forward Busy
Call Forward Unavailable
Remote Call Forward Unavailable
Call Forward to Voicemail
Do Not Disturb
Calls with Multiple Parties
Call Join
Conference
Additional System Features
Blacklist
Blacklist Cancel
Blacklist Last Caller
Call Recording Toggle
Call Timer
Call Trace
Caller ID Blocking
Follow Me Toggle
Intercom Allow
Intercom Disallow
Speak Your Extension
Speak Time
Static Time and Date
Stamp Log
Wake up Call
Phone Configuration Features
External Autodial
Internal Autodial
Configure Feature
Language
Ring Type
Ring Volume
Contrast
Time Zone Offset
Button Inquiry
Test Set
Hotdesking
Hotdesk from a Phone with the Services Key
Hotdesk from an Unregistered Phone
Hotdesk from a Phone with a Programmed Key
Call Center Agent Features
3 Services Key
Features Available from Services Key Listed in Order of Appearance
4 Voicemail
Accessing Voicemail
Direct Dial to Voicemail
5 User Extension Portal
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UCx Feature Guide for Nortel IP phones -
with Feature Key mode enabled
Date:
22 November 2016
System:
UCx
Release:
5.0
Phone models: Nortel IP Phones i20xx Series, 11xx Series and 12xx Series
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This manual is also suitable for:
11 series
12 series
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