Troubleshooting - Tally DT-230 User Manual

Tally Dascom DT-210/230

4 Troubleshooting

Your printer is extremely reliable, but occasionally problems may occur. This chapter provides information
on some of the common problems you may encounter and how you may solve them. If you encounter
problems that you can not resolve, contact your dealer for assistance.
Read the following instructions before maintenance and avoid operating beyond your capacity, so as to
prevent injury to you and damage to the printer.
4.1 Troubleshooting
 LED indicator on the control panel and beeper alarm
Trouble
No LEDs on
Paper LED always on
Error LED always on and
beeper alarms
Paper and Error LEDs
always on and beeper
alarms
Error LED blinks and
beeper alarms
Potential Problem
Incorrect power supply cable
connections and power outlet
The printer does not switch on
PCB damaged
Paper near end
Printer Cover open
Paper end
Thermal Print Head
overheated
Overvoltage
Low-voltage
Check the power supply cable connections and
the power outlet and correct them
Contact your dealer for assistance
The roll paper is near end, the printer can work
Turn the printer off and resume when it cools
Print with specified voltage
Print with specified voltage
24
Solution
Switch on the printer
normally
Close the Printer Cover
Reload the roll paper