Removing Jammed Paper - Tally DT-230 User Manual

Tally Dascom DT-210/230
 Troubles occur during printing
Trouble
Coloured stripe in the paper
Blurred printing or spot
Paper Jam
Vertical print words missing
4.2

Removing Jammed Paper

Do not touch the thermal print head because it becomes very hot after printing.

Turn the printer off and press the cover open button.

Remove jammed paper, reinstall the roll, and close the cover.

If paper is caught in the cutter and you cannot open the printer cover, open the cutter cover as
shown on the left below.

Turn the knob until the cutter blade returns to the normal position, as shown on the right below.
There is a label to assist you.
 Close the cutter cover.

Open the printer cover and remove the jammed paper.
Potential Problem
Paper near end
Incorrect roll paper installation
Unqualified roll paper
Dirty thermal head or print
rooler
Low Print density
Paper stucked
Dirty thermal head or print
rooler
Thermal head damaged
25
Solution
Reinstall the roll paper
Check if the roll paper is installed
correctly
Use recommended thermal roll paper
Clean the thermal head or print rooler
Increase the print density level
Open the printer cover, check the paper
path and remove jammed paper
Clean the thermal head or print rooler
Contact your dealer for assistance