Page 1 Mitel 6873i SIP Phone 58014495 REV02 RELEASE 4.2.0 SERVICE PACK 2 USER GUIDE...
Page 2: Mitel 6873I Sip Phone Release 4.2.0 Sp2 User Guide
). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
Page 3: Software License Agreement
Equipment for which the Software was intended. This Product may integrate programs, licensed to Mitel by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
Page 4: Table Of Contents
Cleaning the 6873i Touchscreen ........
Page 5 Table of Contents Dialing ..............88 Restart .
Page 6 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Making Calls ..............149 Dialing a Number .
Page 7 Table of Contents Group RTP Paging ............227 Shared Call Appearance (SCA) Call Bridging .
Page 8: Welcome
SIP desktop phones available on the market today. ABOUT THIS GUIDE This guide explains how to use the basic features of your new 6873i phone. Not all features listed are available by default. Contact your System or Network Administrator to find out which features and services are available to you on your system.
Page 9: Phone Features
• Set paging* *Availability of feature dependent on your phone system or service provider. REQUIREMENTS The 6873i requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6873i phone •...
Page 10: Installation And Setup
Mitel SIP IP Phones Administrator Guide. CLEANING THE 6873I TOUCHSCREEN Repeated use of the 6873i touchscreen may lead to a dirty screen. To clean the phone’s screen, Mitel recommends the use of a super fine cotton cloth, cotton swab, or microfiber lens cloth made of microfiber suede (preferably one without sewn hems or similar characteristics that would scratch the surface of the screen).
Page 11: Ip Phone Keys
IP Phone Keys IP PHONE KEYS KEY PANEL The following sections describe the various 6873i phone key functions and how they can help you make and manage your calls and caller information.        ...
Page 12: Key Description
For more information, see “Outgoing Redial List” page 154. Line/Call Appearance Keys - Connects you to a line or call. The Mitel 6873i IP phone has two default Line keys, each with LED indicator lights. For more information, see “Line and Call Appearances”...
Page 13: Dialpad Keys
IP Phone Keys DIALPAD KEYS The 6873i has a dialpad with digits from 0 through 9, a * key, and a # key. Keys 2 through 9 contain the letters of the alphabet. The 6873i phone dialpad includes the following:...
Page 14: Getting Started
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide GETTING STARTED The 6873i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 15 Getting Started The 6873i phone then checks settings and looks for new configuration and firmware updates from a configuration server. This may take a few moments while the phone downloads the latest updates. Note: New updates to your phone can be automatically scheduled from the server. This is set up on the phone system by your System Administrator and should be scheduled during non-business hours or slow call periods.
Page 16 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide If language packs were loaded to your phone by your System Administrator, the following screen displays during startup. When the configuration update is complete, the phone displays the following screens and then...
Page 17 Check with your System or Network Administrator for assistance. For more information about connecting your phone, see the Mitel 6873i IP Phone Installation Guide. Note: If the phone displays a No Service status message you can still use the phone but note that it is not registered with the Registrar.
Page 18: Ui Overview
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide UI OVERVIEW HOME SCREEN When the phone has successfully updated the configuration and connected to the network, the phone displays the Home screen. The Home screen displays the current line, your name (SIP screen name), the date and time, and various important status messages.
Page 19 (optional accessory) or power the phone using 802.3at PoE plus to ensure the USB port will be functional when expansion modules are connected to the 6873i. In addition to the phone/line status indicators, status messages with regards to the following are displayed on the Home screen when the situation arises: •...
Page 20 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Softkeys 12 top softkeys and 6 bottom softkeys are always displayed on the Home screen. You can configure the top softkeys with up to 48 functions and configure the bottom softkeys with up to 30 functions as required.
Page 21 The More softkey is also displayed if you have any configured bottom softkeys. For example, in the previous figure, the 6873i has three softkeys configured that are viewable on the next softkey “page”. Pressing the More softkey toggles between the first and additional “pages” to...
Page 22 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide LINE SELECTION SCREEN The Line Selection screen displays a list of the lines that are available on the phone as well as line usage indicators that tell you whether or not a line is in use.
Page 23 Call Feature Indicators Indicates the call is secured using TLS/SRTP encryption. Indicates the call is using Mitel Hi-Q™ audio. Indicates active VoIP recording is enabled and the call is being recorded.
Page 24 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide MULTI-VIEW CALL SCREEN The Multi-View Call screen allows you to manage your calls more efficiently when you have more than one call in progress. It is particularly useful in transfer and conference scenarios. All pertinent information from the Detailed-View Call screen is also available on the Multi-View Call screen but information for two remote parties can be seen simultaneously.
Page 25: Touchscreen Ui Navigation
Getting Started TOUCHSCREEN UI NAVIGATION UI navigation is easily performed using the LCD touchscreen. Swipe left and right in the top softkey area to switch softkey pages. Swipe left and right on the area to the right of the top softkeys to switch to the line and call screens and swipe up and down to scroll through the different lines or calls on the respective screen.
Page 26: Methods Of Customizing Your Phone
Using the Options key on the IP phone • Using the Mitel Web UI in an Internet browser window from your PC PHONE OPTIONS VIA THE IP PHONE UI You can customize your phone by pressing the key and accessing the IP phone UI.
Page 27: Simplified Options List
Methods of Customizing Your Phone ICON OPTION • Headset • Ring Tones • Tone Set Display Dialing • Live Dialpad • Speed Dial Edit Restart Note: The Advanced options are Administrator-level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator.
Page 28 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide ICON OPTION Display Restart Note: The Advanced options are Administrator-level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator.
Page 29: Phone Options Via The Mitel Web Ui
In addition to the IP phone UI options, you can customize options on the IP phone using the Mitel Web UI. In order to access your phone using the Mitel Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address”...
Page 30 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 3. You can logout of the Mitel Web UI at any time by clicking Log Off.
Page 31 Expansion Module - Allows you to configure an additional 16 softkeys with an M680i Expansion Module or an additional 84 softkeys with an M685i Expansion Module if it is attached to the phone. This option displays on the side menu of the Mitel Web UI only if an Expansion Module is attached.
Page 32 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CATEGORY DESCRIPTION Basic Preferences - Allows you to enable/disable the following: Settings • Park Call • Pick Up Parked Call • Display DTMF Digits • Play Call Waiting Tone • Stuttered Dial Tone •...
Page 33: Phone Status
Phone Status PHONE STATUS You can view the status of your phone using the IP phone UI or the Mitel Web UI. PHONE STATUS VIA IP PHONE UI The Status option on the IP phone displays the status of your phone to the LCD display.
Page 34 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide • Network • Storage...
Page 35 Phone Status Notes: 1. The Directory List detailed in the Storage menu is in reference to the Local Directory. 2. If the Received Callers List or Outgoing Redial List is full, the Storage screen displays information regarding the age of the oldest record stored in memory for the respective list instead of the total number of records stored •...
Page 36: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Mitel Web UI. Use the following procedure to find your phone’s IP address.
Page 37: Phone Status Via The Mitel Web Ui
Phone Status PHONE STATUS VIA THE MITEL WEB UI Use the following procedure to view the phone status via the Mitel Web UI. MITEL WEB UI 1. Open your web browser, enter the phone’s IP address or host name into the address field and press Enter.
Page 38 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide SIP ACCOUNT STATUS The IP phones show the SIP registration status on the IP phone’s Status screen in the Mitel Web UI. The following table describes the status conditions that can display for the account.
Page 39: Customizing Your Phone
IP PHONE UI AND WEB UI LANGUAGE The IP phones support several different languages. You can have the IP phone UI and the Mitel Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that...
Page 40 Once the language pack(s) are available on your phone from your System Administrator, you can specify which language to use on the phone and/or the Mitel Web UI. Note: All languages may not be available for selection. The available languages are dependent on the language packs currently loaded to the IP phone.
Page 41 MITEL WEB UI 1. Click on Basic Settings > Preferences > Language Settings. 2. In the Webpage Language field, select a language to apply to the Mitel Web UI. Note: All languages may not be available for selection. The available languages are dependent on the language packs currently loaded to the IP phone by your System Administrator.
Page 42 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Dialpad Input Alphabet Tables The following tables identify the language characters that you can use to enter text and characters on the 6873i using the dialpad. English UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1;=_,-'&()
Page 43 Customizing Your Phone Spanish UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÁÀÇ abc2áàç DEF3ÉÈ def3éè GHI4ÏÍ ghi4ïí JKL5 jkl5 MNO6ÑÓÒ mno6ñóò PQRS7 pqrs7 TUV8ÚÜ tuv8úü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ German UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà...
Page 44 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Italian UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç DEF3ÉÈË def3éèë GHI4 ghi4 JKL5 jkl5 MNO6ÓÒ mno6óò PQRS7 pqrs7 TUV8Ù tuv8ù WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Portuguese UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&()
Page 45 Customizing Your Phone Russian UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def ИЙКЛ4GHI ийкл4ghi МНОП5JKL мноп5jkl РСТУ6MNO рсту6mno ФХЦЧ7PQRS7 фхЧч7pqrs ШЩЪЫ8TUV шщъы8tuv ЬЗЮЯ9WXYZ ьзюя9wxyz * <SPACE> * <SPACE> #/\@ #/\@ Nordic UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÅÄÆÀ abc2åäæà...
Page 46 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Greek UPPERCASE CHARACTERS LOWERCASE CHARACTERS 1.:;=_,-'&()$! 1.:;=_,-'&()$! ABC2ΑΒΓ abc2αβγ DEF3ΔΕΖ def3δεζ GHI4ΗΘΙ ghi4ηθι JKL5ΚΛΜ jkl5κλμ MNO6ΝΞΟ mno6νξο PQRS7ΠΡΣ pqrs7πρςσ TUV8ΤΥΦ tuv8τυφ WXYZ9ΧΨΩ wxyz9χψω * <SPACE> * <SPACE> #/\\@ #/\\@ French On-Screen Keyboard Layout When the phone’s input language is defined as French, the following keyboard layouts are used:...
Page 47 Customizing Your Phone French Keyboard - Numeric The diacritics and secondary characters available for the French keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS è é ê ë ù û ü î ï ô œ à â æ ç ÿ €...
Page 48 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide German On-Screen Keyboard Layout When the phone’s input language is configured as German, the following keyboard layouts are used: German Keyboard - Lower Case German Keyboard - Upper Case German Keyboard - Numeric...
Page 49 Customizing Your Phone The diacritics and secondary characters available for the German keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS ü ö ä ß ¿ € £ < > Russian On-Screen Keyboard Layout When the phone’s input language is configured as Russian, the following keyboard layouts are used: Russian Keyboard - Lower Case Russian Keyboard - Upper Case...
Page 50 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Russian Keyboard - Numeric The diacritics and secondary characters available for the Russian keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS е ё ¿ € £ < > Greek On-Screen Keyboard Layout When the phone’s input language is configured as Greek, the following keyboard layouts are...
Page 51 Customizing Your Phone Greek Keyboard - Upper Case Greek Keyboard - Numeric The diacritics and secondary characters available for the Greek keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS α ά ε έ η ή ι ί ϊ ΐ ο ό...
Page 52 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide International On-Screen Keyboard Layout When the phone’s input language is configured as any other language (English, Spanish, Portuguese, Nordic or Italian), the international (QWERTY) keyboard is used. International Keyboard - Lower Case...
Page 53 Customizing Your Phone The diacritics and secondary characters available for the international keyboard include: PRESS AND HOLD AVAILABLE DIACRITICS/SECONDARY CHARACTERS è é ê ë ē ĕ ė ù ú û ü ì í î ï ī į ò ó ô õ...
Page 54 Note: Available input languages are dependent on the configuration enabled by your System Administrator 5. Press the Save softkey to save your changes. The change is dynamic. The phone and the Mitel Web UI allow you to enter text and characters in the language you selected.
Page 55 1. Click on Basic Settings > Preferences > Language Settings. 2. Select a language from the Input Language field. Setting this field allows you to specify the language to use when entering text and characters in the Mitel Web UI and IP phone UI. Valid values are: •...
Page 56 LATIN 2 CHARACTER SET The 6873i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP phone UI and the Mitel Web UI. UTF-8 is also compatible with XML encoding on the IP phones.
Page 57: Time And Date
Note: All time and date settings can be configured using the IP phone UI. Time/Date Formats and Time Servers are the only two time and date settings that can be configured using the Mitel Web UI. SETTINGS Configuring the Time Format, Daylight Savings, and Date Format Using the IP Phone IP PHONE UI 1.
Page 58 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 5. Press Daylight Savings. 6. Choose the desired daylight savings setting. Valid values are: • • 30 min summertime • 1h summertime • Automatic (default) 7. Press Date Format. 8. Swipe up and down to scroll through the list and choose the desired date format. Valid values are: •...
Page 59: Time Zone
Customizing Your Phone • MMM DD • DD MMM YYYY • WWW DD MMM • DD MMM • DD.MM.YYYY 9. Press the Save softkey to save your changes. Note: The time and date formats you configure are applicable to the Home screen as well as the Missed/Received Callers and Outgoing Redial Lists.
Page 60 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 5. Swipe up and down to scroll through the time zone list and choose the time zone that applies to your area. The default time zone is US-Eastern. Note: For a list of the time zone values available on the IP phone, see “Appendix A -...
Page 61 When entering the time, use the right arrow key on the on-screen keyboard to toggle between AM and PM. 6. Press the Save softkey to save your changes. Configuring Time and Date Settings Using the Mitel Web UI MITEL WEB UI 1. Click on Basic Settings > Preferences > Time and Date Setting.
Page 62 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 3. In the Date Format field, select the date format you want to use on your phone. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY •...
Page 63: Bluetooth
Customizing Your Phone BLUETOOTH The 6873i supports the use of a Bluetooth headset as an alternate headset device. Using the phone UI, you can enable and disable the Bluetooth functionality on your phone as required. You can also pair, connect, and unpair a Bluetooth headset as applicable.
Page 64: Pairing A Bluetooth Headset
3. Ensure Bluetooth functionality is enabled. If it is not enabled, swipe the Bluetooth toggle switch to the right. 4. Press Available Devices. Note: The 6873i continually scans for supported Bluetooth headsets when enabled. Refer to the respective Bluetooth headset documentation for pairing procedures that must be performed on your Bluetooth headset.
Page 65 Customizing Your Phone 5. Press the desired Bluetooth headset you want to pair. The phone attempts to pair the headset and if successful, automatically attempts to connect to the headset. Note: If pairing or connecting fails, a failed error message displays on screen. Press Retry to attempt to pair or connect again, or Cancel to cancel the attempt.
Page 66 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide When a Bluetooth headset is successfully connected, a Bluetooth connected icon appears in the status bar on the Home screen.
Page 67 Customizing Your Phone UNPAIRING A BLUETOOTH HEADSET IP PHONE UI 1. Press on the phone to enter the Options List. 2. Press the Bluetooth icon. 3. Ensure Bluetooth functionality is enabled. If it is not enabled, swipe the Bluetooth toggle button to the right.
Page 68 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONNECTING TO A DIFFERENT PAIRED BLUETOOTH HEADSET IP PHONE UI 1. Press on the phone to enter the Options List. 2. Press the Bluetooth icon. 3. Ensure Bluetooth functionality is enabled. If it is not enabled, swipe the Bluetooth toggle button to the right.
Page 69 Customizing Your Phone When a Bluetooth headset is successfully connected, a Bluetooth connected icon appears in the status bar on the Home screen.
Page 70: Directory
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide DIRECTORY You can configure directory entries to display using the contact’s first name and then last name or vice versa. Moreover, the option to sort contacts using either their first name or last name is available through the Directory >...
Page 71 Customizing Your Phone 5. Press Sorting Preferences. 6. Choose the desired sorting preference. 7. Press the Save softkey to save your changes. EXTERNAL SOURCES Note: Menu available only if external Directory sources have been configured by your Administrator. Enabling/Disabling Directories and Renaming Labels Using the IP Phone UI IP PHONE UI 1.
Page 72: Credentials
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Note: CSV 1 and 2 are enabled by default. All other Directory sources are disabled by default. 5. Press right arrow on the Enable/Disable tab to switch to the Labels tab.
Page 73 Customizing Your Phone 3. Press the left and right arrow buttons on the feature tab to navigate to the desired feature (e.g. LDAP, Microsoft Exchange, BroadSoft Xsi). 4. Press the Username field and enter in the username applicable to the Directory source. 5.
Page 74: Call Forward
You can change your user password using the IP phone UI or the Mitel Web UI. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 75: Phone Lock
You can lock your phone to prevent the phone from being used or configured. You can lock the phone using the IP phone UI, Mitel Web UI or by configuring a Lock softkey on your phone. For more information about configuring a Lock/Unlock key on your phone, see “Phone Lock...
Page 76 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Unlocking the Phone Using the IP Phone UI IP PHONE UI 1. Press on the phone to enter the Options List (or press a configured Unlock softkey). 2. At the Enter Unlock Password prompt, enter your user password and press the blue Enter key.
Page 77 If you forget your password, you can reset it and enter a new password. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Mitel Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 78 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Locking and Unlocking the Phone MITEL WEB UI 1. Click on Operation > Phone Lock. To Lock the Phone 2. In the Lock the Phone? field, click Lock. The message Phone is locked and lock icon displays on the Home screen. Additionally the Message Waiting Indicator (MWI) will turn on.
Page 79: Audio
AUDIO MODE The 6873i allows you to use a handset, a USB or Bluetooth headset, or handsfree mode to handle incoming and outgoing calls. The Audio Mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 80 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Configuring the Audio Mode Using the IP Phone UI IP PHONE UI 1. Press on the phone to enter the Options List. 2. Press the Audio icon. 3. Press the Audio Mode icon.
Page 81 UI and selected for use (if enabled by your Administrator). You can enable/disable these ring tones on a global or per-line basis. Note: Individual contact ring tones are also supported on the 6873i. Individual contact ring tones can be used during incoming calls to help users identify the party calling. For more information on individual contact ring tones, see “Local Directory Features”...
Page 82 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Ring Tones CONFIGURATION METHOD VALID VALUES DEFAULT VALUE IP Phone UI Global Global Setting: Tone 1 to 15 Tone 1 Silent Custom Ring Tone 1 to 8 (if available) Mitel Web UI...
Page 83 • Ring cadence pattern You configure global ring tones and tone sets using the IP phone UI and Mitel Web UI. Installing a custom ring tone can be performed using the Mitel Web UI only. Configuring Ring Tones Using the IP Phone UI...
Page 84 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Configuring Tone Sets Using the IP Phone UI IP PHONE UI Global configuration only 1. Press on the phone to enter the Options List. 2. Press the Audio icon. 3. Press the Tone Sets icon.
Page 85 Customizing Your Phone Configuring Ring Tones and Tone Sets Using the Mitel Web UI MITEL WEB UI 1. Click on Basic Settings > Preferences > Ring Tones. For global configuration 2. In the Ring Tones section, select a country from the Tone Set field. Valid values are: •...
Page 86 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 5. Select a value from the Line N field Note: See the “Ring Tones” page 80 for valid values. 6. Click Save Settings. Installing Custom Ring Tones Using the Mitel Web UI Notes: 1.
Page 87: Display
The Home Screen Mode option on the IP phone allows you to select how your home screen is displayed. The 6873i IP phone contains two home screen layout options. The default primary home screen mode provides users with a larger date and time and displays the screen name (if configured) beside the line number in the top status bar.
Page 88 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide The Screen Saver Timer option allows you to configure the amount of time (in seconds) the phone must be idle before the screen saver initiates. When the specified amount of time expires, a screen saver displaying the date and time and the number of missed calls (if applicable) is displayed on screen.
Page 89 Customizing Your Phone BRIGHTNESS SETTINGS The Brightness Level option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of brightness level. The Brightness Timer option allows you to set the amount of time you want the LCD display to stay illuminated before turning the backlight off during a period of inactivity.
Page 90: Dialing
The Live Dialpad option on the IP phone turns the live dialpad mode on or off. With the live dialpad feature enabled, the 6873i IP phone automatically dials out and turns on handsfree mode as soon as a dialpad key or softkey is pressed. With live dialpad disabled, if you dial a...
Page 91: Restart
Customizing Your Phone RESTART You may want to restart your phone to check for updates on the server or you may occasionally need to restart your phone for configuration changes to your phone or network settings to take effect. You may also need to restart your phone if you have been asked to do so by your System Administrator or should you experience any unexpected behavior.
Page 92: Emergency Dial Plan
You can set the emergency dial plan using the Mitel Web UI only. Notes: 1.
Page 93 Customizing Your Phone DEFINING AN EMERGENCY DIAL PLAN USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Phone Lock. 2. In the Emergency Dial Plan field, enter the 3-digit number used in your local area to contact emergency services.
Page 94: Line And Call Appearances
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide LINE AND CALL APPEARANCES The 6873i has 2 hard line/call appearance buttons each with a corresponding status light. Line/Call Appearances These line/call appearance buttons and lights can represent physical lines, calls for your extension, or calls from a group that your extension is part of.
Page 95: Configuring Softkeys
2. If M685i Expansion Modules are attached to the phone, you can configure up to an additional 84 softkeys on each M685i Expansion Module. 3. The 6873i IP phone allows up to 3 expansion modules on each phone. For more information about expansion modules, see “Model M680i and M685i Expansion...
Page 96 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide KEY FUNCTION DESCRIPTION Auto Call (For Sylantro Call Managers) Distribution (ACD) Indicates the key is configured to allow the Sylantro call managers to distribute calls from a queue to registered IP phone users (agents) (programmable on the top softkeys only).
Page 97 Many softkey functions allow you to customize the label of the softkey. When you define a long top softkey label, the 6873i will attempt (if possible) to intelligently split the label on to two lines. You can also manually split any top softkey label on to two lines by using adding two vertical bar characters (i.e.
Page 98: State-Based Softkeys
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide STATE-BASED SOFTKEYS On the 6873i’s bottom softkeys, you can configure a specific state to display when a softkey is being used. The following table describes the states available to configure for the softkeys.
Page 99: Softkey Display Behavior
SOFTKEY DISPLAY BEHAVIOR On the 6873i IP phone, you can configure up to 48 (top) and 30 (bottom) functions on the softkeys. By default, if you have no softkeys configured on the IP phone, and you assign softkey functions to higher number keys in the Mitel Web UI, the key functions automatically appear in the first available position on the LCD display.
Page 100 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Corresponding 6873i Display Note: Contact your System Administrator for other softkey display behavior options.
Page 101: Line Key
Note: Line functionality can only be programmed on the top softkeys. You can set a softkey to act as a line/call appearance key on the 6873i. This key acts as a line that behaves the same as a hard line key (L1 and L2). For more information about the behavior of Line keys, see “Line and Call Appearances”...
Page 102: Speed Dial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6873i to speed dial outside numbers, dial directly to another person’s line or extension, or quickly access features such as Caller ID (*69) and voicemail.
Page 103 Configuring Softkeys PRESS-AND-HOLD TO CREATE A SPEED DIAL (APPLICABLE TO SOFTKEYS, DIALPAD KEYS, EXPANSION MODULE KEYS) Pressing and holding down a softkey, dialpad key, or expansion module key on the phone initiates a speed dial feature. Notes: 1. When creating a Speed Dial key from the IP phone UI, you must select a softkey, dialpad key, or expansion module key that has no preassigned function (key must be set to None or Empty).
Page 104 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Note: You can press the Cancel softkey at any time during the speed dial programming to cancel and not save the speed dial information. 2. In the Label field (if applicable), enter a label to apply to the key.
Page 105 8. Press the Save softkey to save the speed dial information to the key you selected. CREATING A SPEED DIAL SOFTKEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML.
Page 106 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 3. In the Type field, select Speed Dial to apply to the key. 4. In the Label field, enter a label to apply to this key. 5. In the Value field, enter the phone number, extension, or speed dial prefix to apply to this key.
Page 107 Configuring Softkeys 2. Select a key from 1 through 9. 3. In the input box, enter the phone number, extension, or speed dial prefix to apply to this digit key. If you enter a speed dial prefix, you must enter the + character at the end of the prefix number (for example, 123456+).
Page 108: Do Not Disturb (Dnd) Key
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide DO NOT DISTURB (DND) KEY The IP phones have a feature you can enable called Do Not Disturb (DND). Configuring a DND softkey allows you to quickly turn the DND feature on or off.
Page 109: Busy Lamp Field (Blf) Key
Configuring Softkeys BUSY LAMP FIELD (BLF) KEY Notes: 1. BLF functionality can only be programmed on the top softkeys. 2. BLF indicators can also be viewed through the Directory, Received Callers, and Outgoing Redial Lists. 3. BLF feature availability is dependent on your call manager. Contact your System Administrator for more information.
Page 110 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING A BLF KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>. Softkeys 2. Select from Key 1 through Key 48 on the Top keys.
Page 111: Blf/List Key
Configuring Softkeys BLF/LIST KEY Notes: 1. BLF/List functionality can only be programmed on the top softkeys. 2. BLF/List indicators can also be viewed through the Directory, Received Callers, and Outgoing Redial Lists. 3. For use with the BroadSoft BroadWorks Release 13 or higher platform only. Your System Administrator must have BLF/List enabled on the BroadWorks call manager.
Page 112 BroadWorks Busy Lamp field page for your particular user. For example, sip:9@192.168.104.13. The value of the BLF List URI parameter must match the list name configured. Otherwise, no values display on the 6873i screen and the feature is disabled. MITEL WEB UI 1.
Page 113 Configuring Softkeys Expansion Module Keys 7. Select from Key 1 through Key 16 (M680i) or Key 84 (M685i). 8. In the Line field, select a line for which to apply this key. Valid values are: • global • 1 through 24 Note: The Value field is not required.
Page 114: Automatic Call Distribution (Acd) Key (For Sylantro Call Managers)
MANAGERS) Note: ACD functionality can only be programmed on the top softkeys. The 6873i and any attached expansion modules support Automatic Call Distribution (ACD) for Sylantro call managers. The ACD feature allows the Sylantro call manager to distribute calls from a queue to registered IP phone users (agents).
Page 115 Configuring Softkeys CONFIGURING AN AUTOMATIC CALL DISTRIBUTION (ACD) KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>. Softkeys 2. Select from Key 1 through Key 48 on the Top keys.
Page 116 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide UTILIZING THE ACD FEATURE USING THE IP PHONE UI IP PHONE UI 1. Check with your Administrator to verify the queue linked to your ACD softkey. 2. Press the ACD softkey on your IP phone.
Page 117 Configuring Softkeys 4. To allow your phone to be available in the queue, press the Avail softkey. The following screen displays. If your IP phone status is set to Available then the server begins to distribute phone calls from this queue to your IP phone. You must manually change the state to Available in order to start receiving calls.
Page 118: Xml Key
Note: The XML services must be set up by your System Administrator before you can use the key. On the 6873i IP phone, you can access the XML applications from the IP phone UI via an XML softkey. Using the Mitel Web UI, you can configure a key to access XML applications. Under Operations >...
Page 119 XML applications, the customized service is ready for you to use. IP PHONE UI 1. Press the XML softkey on the 6873i phone. An XML screen displays. 2. Swipe up and down to scroll through the list of customized features.
Page 120: Flash Key
FLASH KEY You can set a key to generate a flash event when it is pressed on the 6873i. You do this by setting the key to Flash. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 121: Sprecode Key
*82 automatically activates a service provided by the server. The value you enter for this field is dependent on the services provided by the server. Contact your System Administrator for information about available services. CONFIGURING A SPRECODE KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML.
Page 122: Park/Pickup Keys
10. Click Save Settings. PARK/PICKUP KEYS The 6873i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ call managers.
Page 123 Configuring Softkeys 3. In the Type field, select Park. 4. In the Label field, enter a label for the Park softkey. Note: The Value and Line fields are configured by the Administrator. 5. In the state fields, check (enable) or uncheck (disable) the Connected state for this softkey. 6.
Page 124 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide UTILIZING THE PARK CALL/PICKUP PARKED CALL FEATURE USING THE IP PHONE UI Use the following procedure on the IP phone to park a call and pick up a parked call. IP PHONE UI Parking a Call 1.
Page 125: Last Call Return Key
LAST CALL RETURN KEY Using the Mitel Web UI, you can configure the Last Call Return function on a key. If you configure Last Call Return on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for Last Call Return and the phone dials the last call you received.
Page 126: Call Forward Key
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CALL FORWARD KEY Using the Mitel Web UI, you can configure the Call Forward function on a softkey or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 127: Blf/Xfer
Configuring Softkeys BLF/XFER Note: BLF/Xfer functionality can only be programmed on the top softkeys. The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Transfer key allows a call to be transferred to other recipients blindly or consultatively.
Page 128 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING A BLF/XFER KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>. Softkeys 2. Select from Key 1 through Key 48 on the Top keys.
Page 129: Speed Dial/Xfer
Speed Dial/Xfer and Call Forward: When the phone is in the ringing state, pressing the Speed Dial/Xfer key forwards the call to the predefined extension. CONFIGURING A SPEED DIAL/XFER KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML.
Page 130 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 4. In the Label field, enter a label for the Speed Dial/Xfer key. 5. In the Value field, enter the speed dial extension or the extension to transfer calls to (for example, 3600).
Page 131: Speed Dial/Conf
Configuring Softkeys SPEED DIAL/CONF The 6873i allows you to configure a softkey or expansion module key to be used as a speed dial conference key (Speed Dial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
Page 132 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 6. In the Line field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 24 7. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey.
Page 133: Speed Dial/Mwi
Note: Speed Dial/MWI functionality can only be programmed on the top softkeys. The 6873i supports multiple voicemail registration by using the Speed Dial/MWI key. This feature can be useful in scenarios where you need to monitor the voicemail accounts of your team members or you need access to your manager’s voicemail messages.
Page 134 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING A SPEED DIAL/MWI KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>. Softkeys 2. Select from Key 1 through Key 48 on the Top keys.
Page 135: Directory Key
12. Click Save Settings. DIRECTORY KEY Using the Mitel Web UI, you can assign the Directory key to any key on the top or bottom softkeys on the phone. The Directory feature allows you to view Directory entries from multiple sources and store frequently used names and numbers on the phone.
Page 136 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING A DIRECTORY KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>. Softkeys 2. Select from Key 1 through Key 48 on the Top keys.
Page 137: Received Callers List Key
Configuring Softkeys RECEIVED CALLERS LIST KEY By default, the 6873i has a dedicated Received Callers List key. However, using the Mitel Web UI, you can assign the Received Callers List key to any key on the top or bottom keys on the phone.
Page 138 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING A RECEIVED CALLERS LIST KEY USING THE MITEL WEB MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>. Softkeys 2. Select from Key 1 through Key 48 on the Top keys.
Page 139: Outgoing Redial Key
Configuring Softkeys OUTGOING REDIAL KEY By default, the 6873i has a dedicated Outgoing Redial key. However, using the Mitel Web UI, you can assign the Outgoing Redial key to any key on the top or bottom keys on the phone.
Page 140 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING A OUTGOING REDIAL KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>. Softkeys 2. Select from Key 1 through Key 48 on the Top keys.
Page 141: Conference Key
Configuring Softkeys CONFERENCE KEY Using the Mitel Web UI, you can assign a Conference key to any key on the top or bottom keys on the phone. Note: For more information about conferencing, see “Conferencing Calls” page 169. CONFIGURING A CONFERENCE KEY USING THE MITEL WEB UI MITEL WEB UI 1.
Page 142: Transfer Key
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide TRANSFER KEY Using the Mitel Web UI, you can assign the Transfer key to any key on the top or bottom keys on the phone. Note: For more information about transferring calls, see “Transferring Calls”...
Page 143: Intercom Key
Note: For more information about the Intercom feature, see “Using Intercom Functionality” page 152. CONFIGURING AN INTERCOM KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>.
Page 144: Phone Lock Key
Note: You can lock/unlock the phone using the new key you just configured, using the Mitel Web UI at the path Operation > Phone Lock, or using the Phone Lock option on the IP phone UI at the path Options > Lock > Phone Lock. For more information about using the lock/unlock feature, see “Locking the Phone Using the IP Phone UI”...
Page 145: Paging Key
For more information about Group Paging and how it works, and to specify multicast addresses, “Group RTP Paging” page 227. CONFIGURING A PAGING KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>.
Page 146 USING THE PAGING KEY The following procedure describes the use of the Paging key on the IP phone. The procedure assumes you have already configured the Paging key using the Mitel Web UI. Notes: 1. The recipient of a paging call can set a global DND to ignore any incoming pages.
Page 147: Discreet Ringing Key
Ring tone 1 will be played once instead. CONFIGURING A DISCREET RINGING KEY MITEL WEB UI 1. Click on Operation > Softkeys and XML. Click on Operation > Expansion Module <N>.
Page 148 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CALL HISTORY KEY In addition to the Received Callers List and Outgoing Redial keys, you can configure a Call History key on the phone that when pressed will directly access the list of all calls in the Call History.
Page 149: Empty Key
Key 48 [top]) after any hard-coded keys have been added. If a particular key is not defined, it is ignored. CONFIGURING AN EMPTY KEY USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML.
Page 150: None Key
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide NONE KEY Use the following procedure to delete a key’s functionality on the 6873i IP phone. DELETING A KEY’S FUNCTION USING THE MITEL WEB UI MITEL WEB UI 1. Click on Operation > Softkeys and XML.
Page 151: Dialing A Number
Making Calls MAKING CALLS This section describes ways to make calls on your 6873i phone, using your handset, speakerphone, or headset. DIALING A NUMBER First, take the phone off-hook by: • Lifting the handset, • Pressing , or • Pressing a line/call appearance button At the dial tone, enter the number you wish to call Note: After dialing the number, the phone has a short delay before sending the call.
Page 152: Using Handsfree Speakerphone
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide With the phone in an idle state and on-hook, simply use the dialpad to enter the number you wish to call, and after reviewing the number, press the Dial softkey. Use the Backspace softkey to correct any errors and the Pause softkey to insert pauses.
Page 153: Using A Headset
Making Calls USING A HEADSET The 6873i supports USB headsets (connected through the USB port located on the back of the phone) as well as Bluetooth-compliant headsets. Bluetooth must be enabled and the Bluetooth device must be paired and connected with the 6873i for it to function.
Page 154: Using Intercom Functionality
4. Press the key to end the call. USING INTERCOM FUNCTIONALITY On the 6873i you can use the Icom key to automatically connect with a remote extension. USING THE ICOM KEY IP PHONE UI 1. Press the Icom key.
Page 155 Making Calls You can set specific incoming Intercom call features on the 6873i IP phone using the Mitel Web UI. The following table describes these features. INCOMING INTERCOM FEATURES IN MITEL WEB UI DESCRIPTION Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 156: Outgoing Redial List
You can view, scroll, and delete line items in the Outgoing Redial List from the IP phone UI as wells as copy selected entries to the Local Directory. You can also dial out directly using a displayed entry in the Outgoing Redial List. On the 6873i, you access the Outgoing Redial List by the key. Outgoing...
Page 157 Making Calls Notes: 1. When the Outgoing Redial List is full, the oldest call records are deleted to accommodate the information of new called parties. 2. If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in a softkey or the Directory, the Outgoing Redial List display the same name and number.
Page 158 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 3. Press an entry and then press the right arrow button or Details softkey to see more detailed information about the redial entry. Note: The detailed view screen contains the picture ID of the called party (if available), the date and time of the outgoing call, the line on which the call was placed, call duration (if the call was answered), any applicable call feature indicators, and the caller ID details.
Page 159 Making Calls 4. Press the Edit softkey. 5. Using the on-screen keyboard, edit the name and/or number. 6. To dial the new number, press , lift the handset, or press any of the line keys. 7. To copy the new number to the Local Directory, press the Copy softkey. DELETING ALL ENTRIES IN THE OUTGOING REDIAL LIST IP PHONE UI 1.
Page 160 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide DELETING AN ENTRY IN THE OUTGOING REDIAL LIST IP PHONE UI 1. Press once to access the Outgoing Redial List. 2. Swipe up and down to scroll through the entries in the Outgoing Redial List and press an entry to select.
Page 161: Mute
Making Calls COPYING ENTRIES TO THE LOCAL DIRECTORY IP PHONE UI 1. Press the key. 2. Swipe up and down to scroll through the entries in the Outgoing Redial List and press an entry to select. 3. Press the Copy softkey. The entry is copied to the Local Directory.
Page 162: Receiving Calls
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide RECEIVING CALLS When a call is ringing at your extension, the inbound callers name, extension, picture ID (if applicable), and incoming call icon display on the screen. Additionally, the line/call appearance LED flashes quickly for the incoming call.
Page 163: Sending An Incoming Call To Voicemail
Receiving Calls To reconnect to a party, press the line/call appearance button for that call or navigate to the call on hold and press the Pickup softkey. If you cannot answer the call, the caller goes to voicemail (if voicemail has been configured for your extension). Note: The key can be used to cancel the call pickup procedure.
Page 164: Handling Calls
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide HANDLING CALLS When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or create a conference call.
Page 165: Transferring Calls
Drop softkey to disconnect the call. If an attempt to retrieve a held call fails, the 6873i displays a "Server Error" message and error reason code on screen (e.g. "Server Error: 408" for a Request Timeout or "Server Error: 503"...
Page 166 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Transferring Calls Use the following procedure to transfer a call to another extension. IP PHONE UI 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
Page 167 Handling Calls 3. Enter the extension number (or the outside number) to Party 2. To cancel the transfer you can either press the Cancel softkey on the display screen, press , or hang up the handset. 4. Complete either a blind or consultative transfer: a.
Page 168 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 2. Swipe up or down to scroll and press the party to whom you wish to transfer the active call. 3. Press the Xfer softkey. The active call will be transferred.
Page 169 Handling Calls 2. Press the Xfer softkey. 3. Press the softkey configured for Directory functionality and press a directory entry and then the desired number. Note: If you have any additional Directory sources configured, you will need to first navigate to the desired Directory folder and then highlight the respective entry or number. 4.
Page 170: Indication Of Transferred Calls
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide INDICATION OF TRANSFERRED CALLS When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the far-end call is dropped. The figure below illustrates the Call...
Page 171: Conferencing Calls
LOCAL CONFERENCING The 6873i phone supports up to three parties (including yourself) in a conference call. This is called local conferencing and is the default method of conferencing on the 6873i. Note: Your System Administrator can set your Conference key to speed dial a specific number.
Page 172 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 4. Press the Conf softkey. 5. Enter the phone number of Party 3. 6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding...
Page 173 Handling Calls 7. Press the Conf softkey again to add Party 3 to the conference. Party 2 and Party 3 will connect with you to form a conference call. 8. To drop a party from the conference, swipe up and down to scroll, press the desired party, and press the Drop key.
Page 174 CENTRALIZED CONFERENCING (FOR SYLANTRO AND BROADSOFT CALL MANAGERS) The 6873i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables centralized conferencing. If your Administrator does not enable centralized conferencing, then the 6873i uses local conferencing by default.
Page 175 Handling Calls Setting Up a Conference and Adding Multiple Parties (for Sylantro and BroadSoft Call Managers) IP PHONE UI 1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the handset or press the key.
Page 176 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Setting Up Multiple Conferences (for Sylantro Call Manager only) Note: The 6873i is limited to 24 conferences (a single conference each on lines 1 through 24). IP PHONE UI 1. Start Conference 1 using the procedures in the previous section, “Setting Up a Conference...
Page 177: Ending Calls
ENDING A CONFERENCE AND TRANSFERRING REMAINING PARTIES The 6873i allows a host to easily leave a three-way conference call without disrupting the connection of the other two remaining parties. If you are the host of a conference call and want to leave the conference, simply press the Leave softkey on the phone.
Page 178: Managing Calls
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide MANAGING CALLS The 6873i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: •...
Page 179 Managing Calls GENERAL DIRECTORY FUNCTIONS Accessing and Navigating the Directory (No External Directory Sources Configured/Enabled) IP PHONE UI 1. Press the softkey configured with Directory functionality. If no external Directory sources are configured or enabled, the local Directory is displayed as per the following image. Note: If the Directory is empty, a Directory empty message displays.
Page 180 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 4. Press the softkey configured with Directory functionality, key, or Quit softkey to exit. Accessing and Navigating Your Directory (External Directory Sources Configured/Enabled) IP PHONE UI 1. Press the softkey configured with Directory functionality. If additional external Directory sources are configured and enabled, the Directory screen encompasses the different source folders as per the following image.
Page 181 Managing Calls 4. Press the softkey configured with Directory functionality, key, or Quit softkey to exit. Performing a Search Search functionality is applied across all the available and enabled directories. Pressing on any dialpad key or pressing the search bar initiates the search. After entering the first few letters of the contacts first name, last name, or company name, you can then quickly select a contact and perform the desired action.
Page 182 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide External Sources When matches are found, navigate to the contact entry and perform your desired action. Notes: 1. If there is only one match, the contact will be displayed in the respective directory folder.
Page 183 Managing Calls 3. Press the contact you want to call. No External Sources External Sources (Optional) If the contact has multiple phone numbers defined, press the desired number on screen (if no external Directory sources are configured/enabled) or press the entry and then the right arrow button or Details softkey to select the desired phone number.
Page 184 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 4. Press the Dial softkey, Line button, button, or pick up the handset to dial the contact’s phone number. LOCAL DIRECTORY FEATURES The internal Local Directory contains the contacts that have been created or copied directly to the phone using the phone UI.
Page 185 Managing Calls contact ring tone is played. If a match is not found or if a contact ringtone is not assigned, the standard ring tone for the line being used to field the incoming call is played. Notes: 1. In instances where a custom ring tone is selected as the individual contact ring tone for a Local Directory contact and subsequently the custom ring tone is deleted, the standard ring tone will be played.
Page 186 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 4. (Optional) Press the Ring Tone field and press the left and right arrow buttons to select the desired ring tone for the respective contact. 5. Press the Identity tab and press the right arrow button to switch to the Numbers tab.
Page 187 Managing Calls 10. Under the Home Address tab, press the desired fields and using the on-screen keyboard input the home address information of the respective contact. 11. Press the Home Address tab, and press the right arrow button to switch to the Email tab. 12.
Page 188 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 3. Press the contact you want to edit. No External Sources External Sources 4. Press the Edit softkey (if no external Directory sources are configured/enabled) or navigate to the contact’s Details page and press the Edit softkey.
Page 189 Managing Calls 5. Press the tabs and fields on screen to navigate and edit any desired information using the on-screen keyboard. 6. Press the Save softkey to save your changes. Deleting Entries from the Local Directory (No External Directory Sources Configured/Enabled) IP PHONE UI 1.
Page 190 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Deleting All Entries from the Local Directory (External Directory Sources Configured/Enabled) IP PHONE UI 1. Press a softkey configured with Directory functionality to enter the Directory. 2. Press the Delete softkey.
Page 191 DOWNLOADING THE LOCAL DIRECTORY TO YOUR PC You can download the Local Directory to your PC via the Mitel Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The file displays the following items for each Local Directory entry: •...
Page 192 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide • Email1 • Email2 • Email3 • Number of Total Phone Numbers • Phone Number 1 Type • Phone Number 1 Line # • Phone Number 1 • • Phone Number 7 Type •...
Page 193 Managing Calls When any of these external Directory sources are configured, the contacts from the respective sources will be loaded into your Directory. From the Directory List, you will be able to search for any external Directory source contacts, dial out to the contacts, copy the contacts to the Local Directory, or simply view the external Directory source contact’s details (e.g.
Page 194: Received Callers List
System Administrator for more information regarding your specific Received Callers List. The Received Callers List is a stored log of your incoming calls. The 6873i telephone stores information on up to 200 incoming calls in the Received Callers List. Your telephone logs the name/number of the caller, when they last called, and if the call was answered or missed.
Page 195 Managing Calls ICON DESCRIPTION Indicates active VoIP recording was enabled and the call was recorded. Notes: 1. When the Received Callers List is full, the oldest call records are deleted to accommodate the information of new callers. 2. If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in a softkey or the Directory, the Received Callers List display the same name and number.
Page 196 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 3. Press an entry and press the right arrow button or Details softkey to see more detailed information about the Received Callers List entry. Note: The detailed view screen contains the picture ID of the caller (if available), the date and time of the incoming call, the line on which the call was received, call duration (if the call was answered), any applicable call feature indicators, and the caller ID details.
Page 197 Managing Calls 4. Press the Edit softkey. 5. Using the on-screen keyboard, edit the name and/or number. 6. To dial the new number, press , lift the handset, or press any of the line keys. 7. To copy the new number to the Local Directory, press the Copy softkey.
Page 198 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide DELETING ENTRIES FROM THE RECEIVED CALLERS LIST You can delete individual entries from the Received Callers List or you can simply delete all entries in the Received Callers List. To delete all entries from the Received Callers List IP PHONE UI 1.
Page 199 Managing Calls 3. Press the Delete softkey. 4. Press the Delete softkey again to erase the entry. COPYING ENTRIES TO THE LOCAL DIRECTORY IP PHONE UI 1. Press the key. 2. Swipe up and down to scroll through the entries in the Received Callers List and press an entry.
Page 200: Missed Calls Indicator
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide MISSED CALLS INDICATOR The IP phone has a missed calls indicator and icon that increments the number of missed calls to the phone. The number of calls that have not been answered increment on the phone’s Home screen as # Missed Calls.
Page 201 DOWNLOADING THE RECEIVED CALLERS LIST TO YOUR PC You can download the Received Callers List to your PC for viewing using the Mitel Web UI. When you download the Received Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 202: Dnd And Call Forward
On the 6873i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Mitel Web UI at the path, Basic Settings >...
Page 203 MWI LED off if current account in focus has DND off. Note: If you make changes to the configuration for DND via the IP phone UI, you must refresh the Mitel Web UI screen to see the changes. CONFIGURING A DND KEY The following describes the process of configuring DND on your phone.
Page 204 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to Phone. 2. Using the Mitel Web UI, if you change the DND Key Mode to Phone, all accounts synchronize to the current setting of Account 1.
Page 205 Managing Calls 4. Click on Basic Settings > Account Configuration. 5. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: 1. If you selected Account or Custom mode in Step 2, you can enable/disable each account or all accounts as applicable.
Page 206 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide DND in Phone Mode (Default) IP PHONE UI 1. From the Home screen, press the DND softkey to toggle DND on or off for all accounts on the phone. Note: Enabling DND in Phone mode toggles all accounts on the phone to DND on.
Page 207 Call Forward on the IP phone allows incoming calls to be forwarded to another destination. On the 6873i, you can set Call Forward on the phone-side for a specific account or for all accounts on the phone. You can set a Call Forward mode using the Mitel Web UI at the path, Basic Settings >...
Page 208 You can configure a specific state (All, Busy, and/or No Answer) for each account independently or all accounts. On the 6873i, you can set all accounts to All On, All Off, or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey.
Page 209 Managing Calls 3. Click Save Settings. The changes takes affect immediately without a reboot. 4. Click on Basic Settings > Account Configuration. The illustration above shows 2 accounts configured on the phone. Accounts must be set up by your System Administrator. Note: If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is configured with the Assistant’s role, an additional Forward Filtering option may be available on the Account Configuration page.
Page 210 When using the Account mode or Custom mode, you can enter a different number of rings for each account. If you use the Mitel Web UI to change the Call Forward Key Mode to Phone, all accounts synchronize to Account 1.
Page 211 Managing Calls Call Forward in Account Mode IP PHONE UI 1. From the Home screen swipe left to move to the Line Selection screen. 2. Press the desired account. 3. Swipe right to go back to the Home screen 4. With the account in focus on Home screen, press the configured Call Fwd softkey or press and then the Call Forward icon.
Page 212 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Call Forward in Phone Mode IP PHONE UI 1. Press the configured Call Fwd softkey or press and then the Call Forward icon. The Call Forward screen displays and is applicable to all accounts configured on the phone.
Page 213 Managing Calls Call Forward in Custom Mode IP PHONE UI 1. Press the configured Call Fwd softkey or press and then the Call Forward icon. The Call Forward screen displays. 2. Press the left or right arrows in the account tab to change to the desired account. Note: Select All Accounts if you want your changes to be made to all the accounts configured on the phone.
Page 214: Additional Features
This section describes additional features you can use on the 6873i phone. DISPLAY DTMF DIGITS A feature on the 6873i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the dialpad to dial, or when dialing from a softkey or expansion module key.
Page 215: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Mitel Web UI. CONFIGURING CALL WAITING TONE MITEL WEB UI 1.
Page 216: Stuttered Dial Tone
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide STUTTERED DIAL TONE You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Mitel Web UI.
Page 217: Xml Beep Support
Additional Features XML BEEP SUPPORT Using the Mitel Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the XML Beep Support field at the path Basic Settings > Preferences >...
Page 218: Status Scroll Delay
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide STATUS SCROLL DELAY Using the Mitel Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the Status Scroll Delay (seconds) field at the path Basic Settings >...
Page 219: Switch Ui Focus To Ringing Line
SWITCH UI FOCUS TO RINGING LINE You can configure a feature on the 6873i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 220: Call Hold Reminder During Active Calls
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CALL HOLD REMINDER DURING ACTIVE CALLS The IP phones allow you to enable or disable the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold. For example, when this feature...
Page 221: Call Hold Reminder (On Single Hold)
CALL HOLD REMINDER (ON SINGLE HOLD) On the 6873i IP phone, you can enable or disable a feature that will start the reminder ring splash timer as soon as you put a call on hold (even when no other calls are active on the phone).
Page 222: Call Waiting Tone Period
When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Mitel Web UI. CONFIGURING CALL WAITING TONE PERIOD MITEL WEB UI 1.
Page 223: Preferred Line And Preferred Line Timeout
Next time you go off-hook to make another call, you pickup on the preferred line. You can enable the Preferred Line parameter using the Mitel Web UI at the location, Basic Settings > Preferences > General. You can also set a Preferred Line Timeout parameter that specifies the number of seconds it takes for the phone to switch back to the preferred line.
Page 224 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING PREFERRED LINE AND PREFERRED LINE TIMEOUT MITEL WEB UI 1. Click on Basic Settings > Preferences > General. 2. In the Preferred Line field, select a preferred line to switch focus to after incoming or outgoing calls end on the phone.
Page 225: Goodbye Key Cancels Incoming Calls
GOODBYE KEY CANCELS INCOMING CALLS The 6873i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called Goodbye Key Cancels Incoming Call and is configurable via the Mitel Web UI.
Page 226: Message Waiting Indicator
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide MESSAGE WAITING INDICATOR You can configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on Line 2 only, the LED illuminates if a voicemail is pending on Line 2.
Page 227: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling the following parameters using the Mitel Web UI: • Auto Answer •...
Page 228 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide CONFIGURING INCOMING INTERCOM SETTINGS MITEL WEB UI 1. Click on Basic Settings > Preferences > Incoming Intercom Settings. 2. The Auto-Answer field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
Page 229: Group Rtp Paging
This feature is configurable using the Mitel Web UI only. The 6873i in the local network listens for RTP on the pre-configured multicast address. The Phone displays the Paging message to the phone’s LCD. It uses the G711 uLaw CODEC for multicast RTP.
Page 230: Shared Call Appearance (Sca) Call Bridging
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide SHARED CALL APPEARANCE (SCA) CALL BRIDGING Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone.
Page 231 Additional Features KEYS STATES AND LED/BUTTON BEHAVIOR There are two call states on the phones that support SCA bridging: • Bridge-active - A bridged call is in progress • Bridge-held - The 3rd-party (i.e., non-SCA party) in the bridge is on hold. The following tables provide the key states and LED/image behavior in an SCA bridge call for users involved in an SCA call (local) and users not involved in the SCA call (remote).
Page 232 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Softkeys STATE SOFTKEY IMAGE FOR LOCAL SOFTKEY IMAGE FOR REMOTE Idle Seized Progressing (outgoing call) Alerting (incoming call) Active Held (Blinking) (Blinking) Hold Private (Blinking) (Blinking) Bridge-Active Bridge-Held (Blinking) (Blinking) SCA VOICEMAIL INDICATORS Visual indicators for voicemail messages on SCA lines can be enabled by your System Administrator.
Page 233: Broadsoft Broadworks Executive And Assistant Services
Additional Features BROADSOFT BROADWORKS EXECUTIVE AND ASSISTANT SERVICES The IP phone supports the BroadSoft BroadWorks Executive and Assistant Services feature. The Executive and Assistant Services feature allows for an inter-network relationship to be created between Executives and Assistants allowing calls to the Executive’s phone to be screened, filtered, and routed to an Assistant, whereby the Assistant can answer, divert the filtered call, or push the call back to the Executive.
Page 234 Executive Call Filtering state configured on the call manager. Configuring the Filter Key on the Executive’s Phone Using the Mitel Web UI Use the following procedure to configure the Filter key on the Executive’s phone using the Mitel Web UI: MITEL WEB UI 1.
Page 235 Note: If Call Forward is enabled for filtered calls, state icons for all Filter softkeys will be turned off. Configuring the Filter Key on the Assistant’s Phone Using the Mitel Web UI Use the following procedure to configure the Filter key on the Assistant’s phone using the Mitel Web UI: MITEL WEB UI 1.
Page 236 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide 7. Repeat Steps 2 to 6 for each respective Executive for whom you would like to assign a Filter key. 8. Click Save Settings to save your settings. SPEED DIAL KEY WITH INITIATE CALL FUNCTIONALITY (ASSISTANTS...
Page 237 Additional Features Configuring the Initiate Call Key on an Assistant’s Phone Using the Mitel Web UI Use the following procedure to configure the Initiate Call Key on an Assistant’s phone using the Mitel Web UI: MITEL WEB UI 1. Click on Operation->Softkeys and XML.
Page 238 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide EXECUTIVE PHONE FEATURES Users with phones assigned with the Executive role are able to: • Activate and deactivate the Executive Call Filtering service from the phone • Intercept or ignore filtered calls before they are transferred to the Assistant To Activate Executive Call Filtering on an Executive’s Phone...
Page 239 Additional Features ASSISTANT PHONE FEATURES Users with phones assigned with the Assistant role are able to: • Activate and deactivate the Executive Call Filtering service from the phone • Answer or ignore a filtered call • Push a filtered call back to the Executive •...
Page 240 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide A checkmark will be displayed beside the Executive indicating Executive Call Filtering is to be activated. 3. Press the Save softkey. Notes: 1. The state icons corresponding to the “Filter” key will be red if Executive Call Filtering is activated for any associated Executive.
Page 241 Additional Features To Answer a Filtered Call Use the following procedure to answer a filtered call: IP PHONE UI 1. Lift the handset, press the button, or press the Answer softkey if the phone has no active call Press the Answer softkey if on an active call. To Ignore a Filtered Call Use the following procedure to ignore a filtered call: IP PHONE UI...
Page 242 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide BroadSoft Executive-Assistant Call Push feature and automatically dial the FAC call). The FAC call will be answered and the filtered call will be released if the push is successful. Note: If the push is unsuccessful, press the Pickup softkey to retrieve the filtered call.
Page 243 To Activate Call Forwarding of Filtered Calls Use the following procedure to activate call forwarding of filtered calls: MITEL WEB UI 1. Click on Basic Settings->Account Configuration. 2. Place a checkmark in the “Enabled” box beside the “Divert” option under “Forward Filtering”.
Page 244 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide IP PHONE UI 1. Press the Options key and then navigate to the Call Forward menu Press the Call Forward softkey. 2. Press the Forward Filtering number field and enter the applicable forwarding number.
Page 245: Star Codes
Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6873i phone the same way you would on a regular telephone.
Page 246: Other Features
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide OTHER FEATURES A multitude of other features are available depending on whether or not your System Administrator has configured them for use. Contact your System Administrator for feature availability and usage information.
Page 247: Model M680I And M685I Expansion Modules
Model M680i and M685i Expansion Modules MODEL M680I AND M685I EXPANSION MODULES The 6873i IP phone offers two optional expansion modules that attach to the right side of the phone to provide additional programmable keys. M680i Expansion Module M685i Expansion Module Note: The USB port on the 6873i will be disabled if the phone is being powered using 802.3af Power over Ethernet (PoE) and one or more expansion modules are connected.
Page 248: Using The Expansion Modules
• Speed Dial/Xfer You can configure the keys using the Mitel Web UI at the path, Operation > Expansion Module <N> when an Expansion Module is attached to the 6873i IP phone. Note: For more information about configuring the expansion module keys with these functions, see the “Configuring Softkeys”...
Page 249: Troubleshooting Solutions
Ethernet, you can obtain an additional accessory, the Mitel PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the Connecting to the Network and to Power section in the Mitel 6873i Installation Guide for details.
Page 250: How Do I Find The Ip Address Of My Phone
Contact your System Administrator for more information. HOW DO I CHANGE MY USER PASSWORD? You can change the user password from the IP phone UI or the Mitel Web UI. See “Password”on page 72 “Configuring Lock Settings Using the Mitel Web UI”on...
Page 251: Limited Warranty
Mitel will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use.
Page 252: Limited Warranty (Australia Only)
Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Mitel in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
Page 253: Warranty Repair Services
(e.g. goods/services ordinarily supplied for business-use) 1.1 To the extent permitted by law and subject to clause 1.2 below, the liability of Mitel to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in...
Page 254: Appendix A - Time Zone Codes
Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide APPENDIX A - TIME ZONE CODES The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table TIME ZONE NAME...
Page 255 Appendix A - Time Zone Codes Time Zone Name/Time Zone Code Table TIME ZONE NAME TIME ZONE CODE BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia BM-Bermuda BO-La Paz BR-Noronha BR-Belem BR-Fortaleza BR-Recife BR-Araguaina BR-Maceio BR-Sao Paulo BR-Cuiaba BR-Porto Velho BR-Boa Vista BR-Manaus BR-Eirunepe BR-Rio Branco BS-Nassau BY-Minsk...
Page 256 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Time Zone Name/Time Zone Code Table TIME ZONE NAME TIME ZONE CODE DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada GE-Tbilisi GF-Cayenne GI-Gibraltar...
Page 257 Appendix A - Time Zone Codes Time Zone Name/Time Zone Code Table TIME ZONE NAME TIME ZONE CODE MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM-Muscat PA-Panama...
Page 258 Mitel 6873i SIP Phone Release 4.2.0 SP2 User Guide Time Zone Name/Time Zone Code Table TIME ZONE NAME TIME ZONE CODE RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava...

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