Icube Troubleshouting Guide; General; Checklist Before Doing Any Support - Printing Innovation iCUBE 1 User Manual

6.4. iCUBE Troubleshooting Guide
Documents to read before (available on ftp)
Print engine:
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OEM Setup and Operations Guide
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OEM Troubleshooting Guide
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OEM Service and Repair Guide
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Technical Specifications
iCUBE:
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Training – software module
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Troubleshooting Flowchart
•
SSC Release Notes

Checklist before doing any support

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Firmware is 20130329/ 120524_f (/ 120209_h)
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Driver is R12
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Print engine is MR
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USB AB cable is attached to print engine
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TTL cable is attached to print engine
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Preventive maintenance is done / sensors are clean
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KWS = default (3)
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NVM pages_per_cut = -1
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NVM Mpcarev 5
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NVM wiper motor E
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NVM pump motor B
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.NET 3.5, 4 is installed

GENERAL

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