6. Troubleshooting
6.1. Maintenance Module (aka Service Station) Troubleshooting
possible problems related to the maintenance module, with possible causes and solutions.
Problem
Motor stalls
Color Mixing
Unable to remove
maintenance module from
the print engine
Possible Causes
•
Jammed gear train from
broken post or improperly
seated gears
•
Squeegee (doctor blade)
wedged, not seated
properly
•
Debris build-up on blade
and rollers, increasing
friction
•
Bad motor
•
Wiper roller (microfiber
roller (MFR)) is
saturated
•
Squeegee (doctor blade)
wedged, not
seated properly, or is
bowed
Latches on the
maintenance module were
not completely closed
when the MM was
inserted and they are now
hooked on the bottom of
the paper path
-85-
The following table lists some
Solution
1.
Check through each
of the possible
causes.
2.
If possible, correct
the situation. For
example, re-seat the
gears and squeegee,
clean off debris from
blade and rollers.
3.
Re-test.
4.
If motor is still stalled,
contact Customer
Service
1.
If wiper roller is
saturated, replace it.
If squeegee is not
2.
seated properly,
reseat it.
3.
If squeegee is bowed,
contact Customer
Service
Contact Customer Service or
your Application Engineer