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SERVICE
MANUAL TNC 151/155
Parae
48
Kundendienst
Se&ion
3.4
3.4
Replacement
Parts,
Loan/Exchange/Service
Units
Replacement
Parts
TNC 151/155
In
general,
replacement
parts
are
available
for
all
sub-assem-
blies
discernible
from
the wiring
diagrams
(see
section
4.2).
However ) it
is
strongly
recommended
that
all
repairs
and main-
tenance
work
are
entrusted
to an official
HEIDENHAIN
agency.
No responsibility
can be accepted
by DR. JOHANNFS
HEIDENHAIN
GmbH for
repairs
undertaken
by anyone
else.
The
list
on page
49 shows the
Id.
Nos.
and names
of all
parts
available
for
the
TNC 151/155.
These
parts
can be ordered
from
the
department
Kundendienst
(Customer
Service)
at HEIDENHAIN
Traunreut.
It
is
of utmost
importance,
when ordering,
to give
(i)
the
Id.
No.,
(ii)
the
name,
in German,
and
(iii)
the
quantity
of each
part
required.
Telexed
order
should
be sent
to
the
Kundendienst
Telex:
17 866 982.
Loan,
Exchange,
Service
Units
In
order
to keeep
machine
down-time
as short
as possible,
HEIDENHAIN
offers
a loan
and exchange
service.
Loan
units
Loan
units
are
available,
free
of charge,
for
the
duration
of a repair
carried
out
at HEIDENHAIN
Traunreut
or by an
official
HEIDENHAIN
agent.
The only
charges
to the
customer
are
the
shipping
charges.
Exchange
units
An exchange
unit
can be requested
for
a unit
that
is
re-
turned
for
repair.
This
exchange
unit
is
equipped
with
the
latest
hardware
and software
issue
and is
externally
in
excellent
condition.
The only
charges
to the
customer
in
this
case
are
for
the
repair
of his
own unit.
Transaction
Requested
loan
or exchange
units
are
shipped
on the
date
of request,
or
the
following
day,
provided
that
the
unit
is
available
from
our
stock.
A customer's
faulty
unit
should
be returned
to DR. JOHANNES
HEIDENHAIN
within
14 days
of receiving
the
exchange
unit.
Service
units
Service
units
are
new units
which
are used
for
service
purposes
and can be obtained
from
DR. JORANNFX
HEIDENHAIN
at non-repeatable
discount
prices.
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