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Related Manuals for Ciara Astro SN-170T
Summary of Contents for Ciara Astro SN-170T
- Page 1 User Guide Astro SN-170T...
- Page 2 CIARA Astro SN-170T 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Microsoft, Windows 7, Windows 8, Windows 10, Windows Server 2012 and Windows Server 2012 R2 are registered trademarks of Microsoft Corporation Intel and Core are trademarks or registered trademarks of Intel Corporation Asus is a trademark of ASUSTeK COMPUTER INC.
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Page 3: Table Of Contents
1.3.2 Windows 8 Recovery from Startup Settings ................10 1.3.3 Corrupted BIOS recovery ......................12 1.3.4 System maintenance ......................... 12 1.3.5 Using the CIARA Astro SN-170T ....................13 1.4 Troubleshooting your system after first install ................14 1.4.1 Helpful hints ..........................14 1.5 Solving general problems ...................... - Page 4 CIARA Astro SN-170T 4.0 TECHNICAL PRODUCT SPECIFICATION CIARA ASTRO SN-170T ....... 41 4.1 Upgrading ..........................43 4.2 Networking ..........................43 4.3 The CIARA Astro SN-170T BIOS ....................44 4.3.1 BIOS configuration and installation ................... 44 4.3.2 BIOS set-up program menu bar ....................44 4.3.3 BIOS set-up program function keys ...................
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Page 5: About This Guide
Glossary. Please remember to fill out the Equipment Log and keep a copy in a safe place. With proper care and operating procedures your CIARA Astro SN-170T will give you many years of service and high performance computing. -
Page 6: Installing And Upgrading Your System
CIARA Astro SN-170T 1.0 Installing and upgrading your system 1.1 Unpacking your micro PC Your PC is packed with ecologic moulded boxboard on four sides to keep it in place during transit. The keyboard is on the top of the box, the other accessories are completely underneath. -
Page 7: Choosing A Site For The System
CIARA Astro SN-170T 1.2 Choosing a site for the system All CIARA micro PCs operate reliably in a typical office or home environment. Choose a location that is readily accessible and meets the following requirements : Is near a grounded, three pronged power outlet ... -
Page 8: Peripheric Installation
CIARA Astro SN-170T 1.3 Peripheric installation Audio out Network RJ-45 DC In supply HDMI USB 3.0 devices Microphone DisplayPort USB 3.0 devices - 8 -... -
Page 9: Recovery From Ciara Recovery Dvd
CIARA Astro SN-170T 1.3.1 Recovery from CIARA recovery DVD Before you start this procedure please back up all your important information, the recovery media will erase all data on HDD before installation. Insert the Recovery DVD and restart the system. -
Page 10: Windows 8 Recovery From Startup Settings
CIARA Astro SN-170T 1.3.2 Windows 8 Recovery from Startup Settings With the Windows Startup Settings screen (formerly advanced boot options) you can start Windows in different advanced troubleshooting modes so you can find and fix problems on your PC. In previous versions of Windows, you could get to this screen by pressing F8 before Windows started up. - Page 11 CIARA Astro SN-170T Click Next Choose Fully clean the drive Press Reset Then follow the regular Windows 8 Installation process. - 11 -...
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Page 12: Corrupted Bios Recovery
CIARA Astro SN-170T 1.3.3 Corrupted BIOS recovery The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can restore a corrupted BIOS file using the motherboard support DVD or a USB flash drive that contains the updated BIOS file. -
Page 13: Using The Ciara Astro Sn-170T
1.3.5.1 Introduction The CIARA Astro SN-170T is a powerful personal micro PC that has the ability to run a variety of operating systems. Unless you have specified something different, your system comes configured with a Windows operating system pre-loaded onto the SSD drive. Each operating system comes with its own user manuals, and you should refer to these for information specific to your system. -
Page 14: Troubleshooting Your System After First Install
CIARA Astro SN-170T 1.4 Troubleshooting your system after first install 1.4.1 Helpful hints If you encounter some minor problems with the micro PC, monitor, or software, see the following list of general suggestions before taking further action: Check that the micro PC and monitor are plugged into a working electrical outlet. -
Page 15: Solving General Problems
You should be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it, or if you feel uncomfortable about performing the operation, contact CIARA at 1-877-242-7272 and ask for the Customer Service department. -
Page 16: Solving Power Supply Problems
Solving power supply problems Problem Cause Solution Power supply shuts down Power supply will not turn Contact CIARA for the replacement of the power supply. intermittently. on because of internal power supply fault. Micro PC powered off Processor thermal protection... -
Page 17: Solving Hard Drive Problems
CIARA Astro SN-170T 1.5.2 Solving hard drive problems Solving hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has Use a utility to locate and block usage of bad failed. sectors. If necessary, reformat the hard disk. -
Page 18: Solving Display Problems
CIARA Astro SN-170T 1.5.3 Solving display problems Solving display problems Problem Cause Solution Blank screen (no video). Monitor is not turned on and the Turn on the monitor and check that the monitor light is not on. monitor light is on. -
Page 19: Solving Audio Problems
CIARA Astro SN-170T 1.5.4 Solving audio problems Solving audio problems Problem Cause Solution Sound does not come out of the Software volume control is Double-click the Speaker icon on the taskbar, speaker or headphones. turned down. and then make sure that Mute is not selected and use the volume slider to adjust the volume. -
Page 20: Solving Keyboard And Mouse Problems
Keyboard connector is not Connect keyboard correctly keyboard commands and typing. properly connected. Keyboard needs repairs. Contact CIARA so that we may proceed to repairs. Micro PC is in Last State mode. Press the power button to resume from Last State mode. -
Page 21: Solving Hardware Installation Problems
PC beeps five times. 3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard. -
Page 22: Solving Memory Problems
PC beeps three times. 3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard. -
Page 23: Solving Optical Drive Problems
Movie will not play in the DVD Decoder software is not installed. Install decoder software. drive. Note : All CIARA systems equipped with a DVD drive at plant assembly include the necessary Decoder software. Cannot eject disc from tray. Disc not properly seated in the Turn off the micro PC and insert a thin metal drive. -
Page 24: Component Installation Guide
CIARA Astro SN-170T 1.6 Component installation guide 1.6.1 Precautions against static electricity ATTENTION: Components such as processors and memory may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process. Here are a few examples of protective wear. - Page 25 CIARA Astro SN-170T The wrist strap once on requires a connection to an electrical ground. The wrist strap and its connection to a ground, pictured here. - 25 -...
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Page 26: Opening And Accessing The Chassis
CIARA Astro SN-170T 1.6.2 Opening and accessing the chassis 1.6.2.1 Opening and accessing the Enterprise chassis To open the top panel, remove the two screws, pull the panel backward and lift it. The top panel is then removed from the chassis allowing for modular installation and chassis preparations. -
Page 27: Insertion Of The Processor
CIARA Astro SN-170T 1.6.3 Insertion of the processor ATTENTION : Components such as the processor may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process. Open the socket lever by pushing the lever down and away from the socket, lift the load plate. - Page 28 CIARA Astro SN-170T Insert fan and heat sink module, aligning the four pins with the holes. Fasten the fan module by turning the four thumbs. Then plug the fan unit into proper header. Attach properly the fan power cable. To uninstall the fan, turn the four thumbs and remove the fan.
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Page 29: Installation Of The Memory Modules
Access Memory (DDR4 SDRAM) is packaged only in 288-pin Dual In-Line Memory Modules (DIMMs). Your CIARA Astro SN-170T uses only DIMM memory modules. Each DIMM module can have a capacity of 4 GB, 8 GB or 16 GB. The minimum system capacity is 4 GB and the maximum system capacity is 32 GB. Your system supports only DDR4 2133 MHz memory speeds. - Page 30 CIARA Astro SN-170T Install a DIMM module into a memory socket on the system main board, as follows : First, make sure the power is turned Off and the power cord is unplugged. Then remove the case cover. Align the module so that the pin 1 marking on the module corresponds to the DIMM socket pin 1 marking. The module can only fit in the socket in one way ;...
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Page 31: Installation Of The Ssd Drive
CIARA Astro SN-170T 1.6.5 Installation of the SSD drive The SSD drive must be screwed to the disk bracket. Connect the hard drive to the power supply. Then connect one end of a SATA data cable to the hard drive. -
Page 32: Chassis Characteristics
CIARA Astro SN-170T 1.6.6 Chassis Characteristics Mid-Tower Specifications Motherboard Type : Thin Mini-ITX (170 x 170 mm) (6.7"x 6.7") Power Source : 120 W external adapter Peripheral Space One M.2 socket 1, with E key, type 2230 Wi-Fi devices support ;... -
Page 33: Certification And Declaration
You may make copies of this Windows software solely for your own back-up purposes. All CIARA Astro SN-170T series micro PCs are certified by the TÜV SÜD Canada inc., and meet or exceed the Class B limitations for Radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada. -
Page 34: Declaration Of Conformity
CIARA Astro SN-170T 2.2 Declaration of conformity We, Manufacturer/Importer CIARA 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Declare that the product Personal Micro PC System CIARA Astro SN-170T Is in conformity with Part 15 of the FCC Rules. -
Page 35: Fcc Information To User
Warning Changes or modifications not expressly approved by CIARA could void the user’s authority to operate the equipment. This equipment is equipped with a shielded 3-wire power cord and plug. Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock and to reduce radio frequency interference that may emanate from the power cord. -
Page 36: Energy Star
The CIARA Astro SN-170T micro PC delivers the features and performance demanded by consumers, in addition to increased energy efficiency. If the CIARA Astro SN-170T micro PCs cost more than a conventional, less-efficient micro PC, purchasers will recover their investment in increased energy efficiency through utility bill savings, within a reasonable period of time. ... -
Page 37: One Year Limited Warranty
CIARA representative within one month of receipt of your system. If you have purchased a different type of warranty, or an extension to the standard warranty, you will need to provide the CIARA Service Contract Number to the Customer Support representative when placing a call for service or support. -
Page 38: Procedures To Be Followed For Service During The Warranty Period
Make a back-up copy of all of the files on your hard disk before returning your micro PC for service. CIARA is not responsible for the loss or damage of any data on the returned system. In some cases, hard disks may need to reformatted or replaced. It is the responsibility of the user to ensure data is backed up prior to shipment to CIARA. -
Page 39: Limited Warranty
User’s Guide which accompanies the Product or other misuse, abuse or negligence to the Product ; (ii) by the use of parts not manufactured or sold by CIARA ; (iii) by modification of the Product ; (iv) as a result of service by anyone other than CIARA or an Authorized CIARA Service Provider ;... -
Page 40: Documenting Your Micro Pc
Please keep your equipment log up to date and include a copy of it whenever your equipment is returned to CIARA for servicing. The equipment log is also helpful if your CIARA micro PC is lost, stolen, or damaged. It can serve as your record of when the equipment was placed in service, and the dates of all equipment upgrades and configuration changes. -
Page 41: Technical Product Specification Ciara Astro Sn-170T
CIARA Astro SN-170T 4.0 Technical product specification CIARA Astro SN-170T This is the User's Guide for the CIARA Astro SN-170T family of micro PCs. The CIARA Astro SN-170T is a series of PCI and PCI Express ® bus computers that use sixth generation Intel Core™... - Page 42 CIARA Astro SN-170T Processor : generation Intel® Core™ i7-6700T with integrated HD graphics 530-350 MHz technology, generation Intel® Core™ i5-6400T, 6500T or 6600T with integrated HD graphics 530-350 MHz technology, generation Intel® Core™ i3-6100T with integrated HD graphics 530-350 MHz technology,...
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Page 43: Upgrading
4.1 Upgrading As the purchaser of a powerful state of the art CIARA Astro SN-170T micro PC you have no doubt decided on the features and upgrade capabilities that you might wish to add to your micro PC. There are many exciting possibilities for upgrading your CIARA Astro SN-170T. -
Page 44: The Ciara Astro Sn-170T Bios
The purpose of this section is to describe the procedures to set up the BIOS configuration options of your CIARA Astro SN-170T micro PC. All this work is done for you at the CIARA factory enabling the system to be ready to start on Power on. However, we are describing this procedure as a means of transparency. -
Page 45: Bios Set-Up Program Function Keys
CIARA Astro SN-170T 4.3.3 BIOS set-up program function keys BIOS Set-up Program Function Key Description 4.3.4 PCI auto configuration The BIOS can automatically configure PCI devices. PCI devices may be onboard or add-in cards. Autoconfiguration lets a user insert or remove PCI cards without having to configure the system. -
Page 46: Legacy Usb Support
CIARA Astro SN-170T 4.3.5 Legacy USB support Legacy USB support enables USB devices to be used even when the operating system’s USB drivers are not yet available. Legacy USB support is used to access the BIOS Setup program, and to install an operating system that supports USB. By default, Legacy USB support is set to Enabled. -
Page 47: Bios Recovery
CIARA Astro SN-170T 4.3.8 BIOS recovery It is unlikely that anything will interrupt a BIOS update; however, if an interruption occurs, the BIOS could be damaged. The following table lists the drives and media types that can and cannot be used for BIOS recovery. The BIOS recovery media does not need to be made bootable. -
Page 48: Adjusting Boot Speed
CIARA Astro SN-170T 4.3.10 Adjusting boot speed This factor affects system boot speed • Selecting and configuring peripherals properly 4.3.10.1 Peripheral selection and configuration The following techniques help improve system boot speed: Select an optical drive with a fast initialization rate. This rate can influence POST execution time. -
Page 49: Bios Security Features
CIARA Astro SN-170T 4.3.11 BIOS security features The BIOS includes security features that restrict access to the BIOS Setup program and who can boot the micro PC. A supervisor password and a user password can be set for the BIOS Setup program and for booting the micro PC, with the following restrictions : ... -
Page 50: Motherboard Configuration & Layout - Sn-170T Main Board
CIARA Astro SN-170T 4.4 Motherboard configuration & layout – SN-170T main board Figure 4.4 Major board components - 50 -... - Page 51 CIARA Astro SN-170T Board components shown in Figure 4.4 Item/callout from Figure Description Internal DC power connector (2-pin ATX19V/12V) CPU and chassis fan connectors (4-pin CPU_FAN, 4-pin CHA_FAN ) Serial ATA 6.0Gb/s connectors (SATA6G_3~6) USB 3.0 connector (20-1 pin USB3_12)
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Page 52: Back Panel Connectors
CIARA Astro SN-170T 4.4.1 Back panel connectors Description DC in supply USB 3.0 ports HDMI port DisplayPort port LAN (RJ-45) port LAN (RJ-45) port USB 3.0 ports Line Out port (lime) Microphone port (pink) - 52 -... -
Page 53: Slots
4.6.2 Optical drives The CIARA Astro SN-170T model may be supplied with an external SATA DVD drive. The DVD drive storage device is capable of holding 4.7 to 8.5 Gbytes of data. The system may be equipped with either a DVD-ROM drive, a DVD writer, a Blu-ray drive or Blu-ray writer. -
Page 54: Keyboard
CIARA Astro SN-170T 4.7 Keyboard Your keyboard has a set of function keys, cursor keys and a numeric keypad. The figure below shows a typical keyboard. Under the rear of the keyboard are two small legs that can be pulled out or pushed in to change the keyboard angles. -
Page 55: Graphics Subsystem
CIARA Astro SN-170T 4.8 Graphics subsystem ® The board supports system graphics through Intel Graphics Technology and a PCI Express x16 add-in graphics card. 4.8.1 Integrated graphics ® ® The micro PC supports integrated graphics through the Intel Flexible Display Interface (Intel FDI) since processors integrate Intel Graphics Technology. -
Page 56: Audio Subsystem
4.10 I/O Port set-up Each CIARA Astro SN-170T micro PC system includes built-in multi-I/O capabilities. These provide your micro PC with one header for high-speed serial port (an external optional connector is required), one HDMI video port and one DisplayPort, four SATA connectors (6.0 Gb/s) supporting one drive each, six USB 3.0 ports (four at rear panel and two at front panel) and five USB 2.0 ports (on headers),... -
Page 57: Lan Subsystem
CIARA Astro SN-170T 4.11 LAN subsystem The LAN subsystem consists of the following : Intel I219LM Gigabit Ethernet Controller (10/100/1000 Mbits/s) Realtek 8111H Gigabit Ethernet Controller (10/100/1000 Mbits/s) One RJ-45 LAN connector with integrated status LEDs 4.11.1 Intel® I219LM and Realtek® 8111H 1 Gigabit Ethernet controllers The Intel I219LM 1 and Realtek 8111H Gigabit Ethernet Controller support the following features : •... -
Page 58: Intel ® Vpro™ Technology
CIARA Astro SN-170T ® 4.12 Intel vPro™ Technology ® Intel vPro™ Technology is a set of processor and platform capabilities designed to enable greater proactive security, enhanced maintenance, and improved remote management both inside and outside the corporate firewall. These include : ®... -
Page 59: Intel® Virtualisation Technology For Directed I/O (Intel® Vt-D)
4.14 Intrusion detector Each CIARA Astro SN-170T micro PC system includes a casing intrusion detector. When the casing is opened, the DASH or DMI agent receives a casing intrusion alert. If the customer install in our system a Landesk, Unicenter or equivalent type agent, our system will... -
Page 60: Replacing The System Battery
4.15 Replacing the system battery In all CIARA Astro SN-170T models the battery is a standard 3.3 V Lithium battery model CR-2032. This type of battery should last at least 3 years, if the system is not in use. When the micro PC is plugged in, the standby current from the power supply extends the life of the battery. -
Page 61: Configuration Jumper Block
CIARA Astro SN-170T 4.17 Configuration jumper block NOTE Always turn off the power and unplug the power cord from the micro PC before shorting the two pins. Shorting the pins with the power on may result in unreliable micro PC operation. -
Page 62: Installing An Upgrade Flash Bios
Before any new BIOS is programmed into the system, be very careful to ensure that the BIOS is intended for use with your specific system board. If not, you may completely disable your system, and require CIARA service assistance to restore the system to working order. -
Page 63: Glossary
CIARA Astro SN-170T GLOSSARY 32-Bit -- In computer architecture, 32-bit integers, memory addresses, or other data units are those that are at most 32 bits (4 octets) wide. Also, 32-bit CPU and ALU architectures are those that are based on registers, address buses, or data buses of that size. 32-bit is also a term given to a generation of computers in which 32-bit processors were the norm. - Page 64 CIARA Astro SN-170T CMOS RAM -- Complementary Metal Oxide Semiconductor. CMOS RAM stores basic configuration information about your computer. Colour display -- A video display capable of displaying colours based on the RGB (Red, Green, and Blue) colour-mixing scheme. Configuration -- The way in which a computer and peripheral equipment (such as printers and display monitors) are interconnected and programmed to operate as a system.
- Page 65 CIARA Astro SN-170T Interleaving -- A technique for improving the performance of system memory by splitting the memory into two or four sections that alternately process information. While one memory section goes through a refresh cycle, the microprocessor sends information to another section for processing.
- Page 66 CIARA Astro SN-170T ROM -- An acronym for "read-only memory." The type of computer memory that is used to permanently store the information vital to computer operation, including some parts of the operating system. ROM is permanent and the contents will not be lost when the computer is turned off.
- Page 67 CIARA Astro SN-170T NOTES : - 67 -...
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