Ciara KRONOS 540-G2 User Manual

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KRONOS 540-G2 Workstation

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  • Page 1 User Guide KRONOS 540-G2 Workstation...
  • Page 2 CIARA KRONOS 540-G2 Workstation 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Microsoft, Windows 11, Windows Server 2019 and Windows Server 2022 are registered trademarks of Microsoft Corporation Intel and Core are trademarks or registered trademarks of Intel Corporation Asus is a trademark of ASUSTeK COMPUTER INC.
  • Page 3: Table Of Contents

    1.3.2 Windows 10 Recovery from Startup Settings ................. 12 1.3.3 Corrupted BIOS recovery ...................... 16 1.3.4 System maintenance ......................16 1.3.5 Using the CIARA KRONOS 540-G2 ..................17 1.4 Troubleshooting your system after first install ................18 1.4.1 Helpful hints ........................18 1.5 Solving general problems ......................
  • Page 4 4.3.9 Boot options ........................57 4.3.10 Adjusting boot speed ......................58 4.3.11 BIOS security features ......................59 4.4 Motherboard configuration & layout – KRONOS 540-G2 main board .......... 60 4.5 The PCI Express bus ........................64 4.6 Storage ............................65 4.6.1 Serial ATA interface ......................
  • Page 5: About This Guide

    Glossary. Please remember to fill out the Equipment Log and keep a copy in a safe place. With proper care and operating procedures your CIARA KRONOS 540-G2 will give you many years of service and high-performance computing.
  • Page 6: Installing And Upgrading Your System

    CIARA KRONOS 540-G2 Workstation 1.0 Installing and upgrading your system 1.1 Unpacking your workstation Your workstation is packed with ecologic moulded bottom and top fillers to keep it in place during transit. The keyboard is on the top pad of the box as well as other accessories. Carefully unpack your workstation and be sure to save the bottom and top fillers as well as the top pad for future shipping and transportation.
  • Page 7: Choosing A Site For The System

    NOTE The KRONOS 540-G2 model comes either with or without a power supply On/OFF switch. For those systems that do not have a switch, make sure to shut down the system through Windows before proceeding to any repair or replacement work inside the system.
  • Page 8: Peripheral Installation

    CIARA KRONOS 540-G2 Workstation 1.3 Peripheral installation Rear panel connectors DisplayPort USB 2.0 ports 11 and 12 Intel® 2.5Gb Ethernet ports* HDMI® Port VGA port USB 3.2 Gen 1 Type-A ports 5 and 6 USB 3.2 Gen 1 Type-A ports 3 and 4 USB 3.2 Gen 2 Type-A port 2...
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  • Page 10: Recovery From Ciara Recovery Dvd

    CIARA KRONOS 540-G2 Workstation 1.3.1 Recovery from CIARA recovery DVD 1.3.1.1 Recovery from CIARA Window 10 Pro recovery DVD Before you start this procedure, please back up all your important information, the recovery media will erase all data on HDD before installation.
  • Page 11 CIARA KRONOS 540-G2 Workstation 1.3.1.2 Recovery from CIARA Window 11 Pro recovery DVD Before you start this procedure, please back up all your important information, the recovery media will erase all data on HDD before installation. Insert the Windows 11 Pro Recovery DVD and restart the system.
  • Page 12: Windows 10 Recovery From Startup Settings

    CIARA KRONOS 540-G2 Workstation 1.3.2 Windows 10 Recovery from Startup Settings 1.3.2.1 Windows 10 Recovery from Startup Settings With the Windows Startup Settings screen (formerly advanced boot options) you can start Windows in different advanced troubleshooting modes so you can find and fix problems on your PC. In previous versions of Windows, you could get to this screen by pressing F8 before Windows started up.
  • Page 13 CIARA KRONOS 540-G2 Workstation Choose Reset your PC Choose Remove everything Press Reset Then follow the regular Windows 10 Installation process. - 13 -...
  • Page 14 CIARA KRONOS 540-G2 Workstation 1.3.2.2 Windows 11 Recovery from Startup Settings With the Windows Startup Settings screen (formerly advanced boot options) you can start Windows in different advanced troubleshooting modes so you can find and fix problems on your PC. In previous versions of Windows, you could get to this screen by pressing F8 before Windows started up.
  • Page 15 CIARA KRONOS 540-G2 Workstation Choose Remove everything Press Next Set Clean data to Yes and press Confirm Press Reset Then follow the regular Windows 11 Installation process. - 15 -...
  • Page 16: Corrupted Bios Recovery

    CIARA KRONOS 540-G2 Workstation 1.3.3 Corrupted BIOS recovery The ASUS CrashFree BIOS 3 is an auto recovery tool that allows you to restore the BIOS file when it fails or gets corrupted during the updating process. You can restore a corrupted BIOS file using the motherboard support DVD or a USB flash drive that contains the updated BIOS file.
  • Page 17: Using The Ciara Kronos 540-G2

    1.3.5.1 Introduction The CIARA KRONOS 540-G2 is a powerful workstation that has the ability to run a variety of operating systems. Unless you have specified something different, your system comes configured with a Windows operating system pre-loaded onto the hard drive. Each operating system comes with its own user manuals, and you should refer to these for information specific to your system.
  • Page 18: Troubleshooting Your System After First Install

    CIARA KRONOS 540-G2 Workstation 1.4 Troubleshooting your system after first install 1.4.1 Helpful hints If you encounter some minor problems with the workstation, monitor, or software, see the following list of general suggestions before taking further action: • Check that the workstation and monitor are plugged into a working electrical outlet.
  • Page 19: Solving General Problems

    You should be able to easily resolve the general problems described in this section. If a problem persists and you are unable to resolve it, or if you feel uncomfortable about performing the operation, contact CIARA at 1-877-242-7272 and ask for the Customer Service department.
  • Page 20: Solving Power Supply Problems

    Solving power supply problems Problem Cause Solution Power supply shuts down Power supply will not turn Contact CIARA for the replacement of the power supply. intermittently. on because of internal power supply fault. Workstation powered off Processor thermal protection Ensure that the workstation air vents are not blocked and...
  • Page 21: Solving Hard Drive Problems

    CIARA KRONOS 540-G2 Workstation 1.5.2 Solving hard drive problems Solving hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has Use a utility to locate and block usage of bad failed. sectors. If necessary, reformat the hard disk.
  • Page 22: Solving Display Problems

    1. Reseat the graphics card. Power on the second pause, and the system. workstation beeps six times. 2. If the problem persists, contact CIARA since the problem may necessitate the replacement of the graphics card or the motherboard. Dim characters.
  • Page 23: Solving Audio Problems

    CIARA KRONOS 540-G2 Workstation 1.5.4 Solving audio problems Solving audio problems Problem Cause Solution Sound does not come out of the Software volume control is Double-click the Speaker icon on the taskbar, speaker or headphones. turned down. and then make sure that Mute is not selected and use the volume slider to adjust the volume.
  • Page 24: Solving Keyboard And Mouse Problems

    Keyboard connector is not Connect keyboard correctly. recognize keyboard commands properly connected. and typing. Keyboard needs repairs. Contact CIARA so that we may proceed to repairs. Workstation is in Last State Press the power button to resume from Last mode. State mode.
  • Page 25: Solving Hardware Installation Problems

    3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard.
  • Page 26: Solving Memory Problems

    3. If a faulty module is found, Contact CIARA for the replacement of the module. 4. 4. If the problem persists, Contact CIARA for this may necessitate the replacement of the motherboard.
  • Page 27: Solving Optical Drive Problems

    Movie will not play in the DVD Decoder software is not installed. Install decoder software. drive. Note : All CIARA systems equipped with a DVD drive at plant assembly include the necessary Decoder software. Cannot eject disc from tray. Disc not properly seated in the Turn off the workstation and insert a thin metal drive.
  • Page 28: Component Installation Guide

    CIARA KRONOS 540-G2 Workstation 1.6 Component installation guide 1.6.1 Precautions against static electricity ATTENTION: Components such as processors and memory may be permanently damaged by shocks arising from static electricity. It is hence important to wear antistatic, smock, gloves, shoes and ankle during the installation process.
  • Page 29: Opening And Accessing The Chassis

    CIARA KRONOS 540-G2 Workstation 1.6.2 Opening and accessing the chassis 1.6.2.1 Opening and accessing the KRONOS chassis To open the side panel, lift the two latches. Pull the panel backward and remove it. The side panel is then removed from the chassis allowing for modular installation and chassis preparations.
  • Page 30: Insertion Of The Processor

    CIARA KRONOS 540-G2 Workstation 1.6.3 Insertion of the processor ATTENTION : Components such as the processor may be permanently damaged by shocks arising from static electricity. It is hence important to wear an antistatic bracelet during the installation process. 1. Please note the order in opening/ closing the double latch. Follow the instructions printed on the metal sealing hatch or the illustrations shown below in this manual.
  • Page 31 CIARA KRONOS 540-G2 Workstation - 31 -...
  • Page 32 CIARA KRONOS 540-G2 Workstation Install the processor cooling system. a) The backplate must be installed under the motherboard. b) The 4 bolts must be installed in position 2. The 4 bolts are locked with 4 retaining clips. d) The supplied backplate must be installed over the original backplate.
  • Page 33 CIARA KRONOS 540-G2 Workstation h) It is imperative to remove the fan as well as the protection at the base of the heatsink. Now position the ventirad on the processor and fix it on the threads present on the mounting brackets. Start tightening the screws by making 2-3 turns of the screwdriver for each one, then repeat the operation until the two screws are completely until both screws are fully tightened.
  • Page 34: Installation Of The Memory Modules

    Random Access Memory (DDR5 SDRAM) is packaged only in 288-pin Dual In-Line Memory Modules (DIMMs). Your CIARA KRONOS 540-G2 uses only DIMM memory modules. Each DIMM module can have a capacity of 8 GB, 16 GB or 32 GB. The minimum system capacity is 8 GB and the maximum system capacity is 128 GB.
  • Page 35 CIARA KRONOS 540-G2 Workstation • Dual channel (Interleaved) mode. This mode is equivalent to dual channel bandwidth operation real world applications. Dual channel mode is enabled when the installed memory capacities of both DIMM channels are equal. Technology and device width can vary from one channel to the other but the installed memory capacity for each channel must be equal.
  • Page 36 CIARA KRONOS 540-G2 Workstation 1. To install a DIMM, first release the locking tab. 2. Slide the module into the socket at a 90- degree angle to the main board. Align the module so that the pin 1 marking on the module corresponds to the DIMM socket pin 1 marking.
  • Page 37: Installation Of The Optical Drive Module

    CIARA KRONOS 540-G2 Workstation 1.6.5 Installation of the optical drive module The optical drive is removed or inserted into the front end of the chassis. To remove the drive, pull the locking tabs. To secure the drive, push down the locking tabs.
  • Page 38: Installation Of The Hard Drive

    CIARA KRONOS 540-G2 Workstation 1.6.6 Installation of the hard drive First pull out and remove the disk holder from the drive bay. Install the drive the disk holder with the included screws. Reinsert the disk holder in the appropriate bay.
  • Page 39: Device Installation

    CIARA KRONOS 540-G2 Workstation 1.6.7 M.2 device installation If the thermal pad on the M.2 heatsink becomes damaged, we recommend replacing it with a thermal pad with a thickness of 1.25 mm. • The illustrations only show the installation steps for a single M.2 slot, the steps are the same for the other M.2 slots if you wish to install an M.2 to another M.2 slot.
  • Page 40 CIARA KRONOS 540-G2 Workstation For 2242, 2260 length A. (optional) Remove the M.2 rubber. B. Install the bundled screw stand to the M.2 length screw hole you wish to install your M.2 to. C. Install your M.2 to the M.2 slot.
  • Page 41: Chassis Characteristics

    CIARA KRONOS 540-G2 Workstation 1.6.8 Chassis Characteristics Mid-Tower Specifications Motherboard Type : ATX (305 x 244 mm) ( 12"x 9.6") Drive Bay Space : Ext. 4 x 5.25" and 1 x 3.5" Int. 5 x 3.5" or 5 x 2.5"...
  • Page 42: Certification And Declaration

    You may make copies of this Windows software solely for your own back-up purposes. All CIARA KRONOS 540-G2 series workstations are certified by CSA Groupe and meet or exceed the Class B limitations for Radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada.
  • Page 43: Declaration Of Conformity

    CIARA KRONOS 540-G2 Workstation 2.2 Declaration of conformity We, Manufacturer/Importer CIARA 9300 Trans-Canada Highway Montreal, Quebec H4S 1K5 Tel : (514) 798-8880 Fax : (514) 798-8889 Declare that the product Workstation System CIARA KRONOS 540-G2 Is in conformity with the ICES-003 Canadian Standard and Part 15 of the FCC Rules.
  • Page 44: Fcc Information To User

    Warning Changes or modifications not expressly approved by CIARA could void the user’s authority to operate the equipment. This equipment is equipped with a shielded 3-wire power cord and plug. Use this power cord in conjunction with a properly grounded electrical outlet to avoid electrical shock and to reduce radio frequency interference that may emanate from the power cord.
  • Page 45: Energy Star

    • The CIARA KRONOS 540-G2 workstations contribute significant energy savings nationwide. • The CIARA KRONOS 540-G2 workstations deliver the features and performance demanded by consumers, in addition to increased energy efficiency. • If the CIARA KRONOS 540-G2 workstations cost more than a conventional, less-efficient workstation, purchasers will recover their investment in increased energy efficiency through utility bill savings, within a reasonable period of time.
  • Page 46: One Year Limited Warranty

    CIARA representative within one month of receipt of your system. If you have purchased a different type of warranty, or an extension to the standard warranty, you will need to provide the CIARA Service Contract Number to the Customer Support representative when placing a call for service or support.
  • Page 47: Procedures To Be Followed For Service During The Warranty Period

    Make a back-up copy of all of the files on your hard disk before returning your workstation for service. CIARA is not responsible for the loss or damage of any data on the returned system. In some cases, hard disks may need to reformatted or replaced. It is the responsibility of the user to ensure data is backed up prior to shipment to CIARA.
  • Page 48: Limited Warranty

    User’s Guide which accompanies the Product or other misuse, abuse or negligence to the Product ; (ii) by the use of parts not manufactured or sold by CIARA ; (iii) by modification of the Product ; (iv) as a result of service by anyone other than CIARA or an Authorized CIARA Service Provider ;...
  • Page 49: Documenting Your Workstation

    Please keep your equipment log up to date and include a copy of it whenever your equipment is returned to CIARA for servicing. The equipment log is also helpful if your CIARA workstation is lost, stolen, or damaged. It can serve as your record of when the equipment was placed in service, and the dates of all equipment upgrades and configuration changes.
  • Page 50: Technical Product Specification Ciara Kronos 540-G2

    Intel® Core™ i5, Core™ i7 or Core™ i9 all in the LGA1700 package. While supplied as standard in a mini tower case, CIARA can supply the CIARA KRONOS 540-G2 in a full range of cases that include smaller desktop models as well as larger tower models that are suitable for applications that require a greater expansion capacity.
  • Page 51 CIARA KRONOS 540-G2 Workstation Processor : Intel® 12 or 13 generation Core™ i5, Core™ i7 or Core™ i9 all in the LGA1700 package. ® View all compatible Intel processors https://www.asus.com/motherboards- components/motherboards/workstation/pro-ws-w680-ace/helpdesk_qvl_cpu/?model2Name=Pro-WS- W680-ACE Expansion slots : 2 PCIe 5.0 x16 slots (supports x16 or x8/x8) 2 PCIe 3.0 x16 slots (supports x4) ;...
  • Page 52: Upgrading

    4.1 Upgrading As the purchaser of a powerful state of the art CIARA KRONOS 540-G2 workstation you have no doubt decided on the features and upgrade capabilities that you might wish to add to your workstation. There are many exciting possibilities for upgrading your CIARA KRONOS 540-G2.
  • Page 53: The Ciara Kronos 540-G2 Bios

    The purpose of this section is to describe the procedures to set up the BIOS configuration options of your CIARA KRONOS 540-G2 workstation. All this work is done for you at the CIARA factory enabling the system to be ready to start on Power on. However, we are describing this procedure as a means of transparency.
  • Page 54: Bios Menu Screen

    CIARA KRONOS 540-G2 Workstation 4.3.3 BIOS menu screen The BIOS Setup program can be used under two modes: EZ Mode and Advanced Mode. You can change modes from Setup Mode in Boot menu or by pressing the <F7> hotkey. 4.3.3.1 EZ Mode...
  • Page 55 CIARA KRONOS 540-G2 Workstation 4.3.3.2 Advanced Mode The Advanced Mode provides advanced options for experienced end-users to configure the BIOS settings. The figure below shows an example of the Advanced Mode. Refer to the following sections for the detailed configurations.
  • Page 56: Pci Auto Configuration

    CIARA KRONOS 540-G2 Workstation 4.3.4 PCI auto configuration The BIOS can automatically configure PCI devices. PCI devices may be onboard or add-in cards. Auto configuration lets a user insert or remove PCI cards without having to configure the system. When a user turns on the system after adding a PCI card, the BIOS automatically configures interrupts, the I/O space, and other system resources.
  • Page 57: Bios Recovery

    CIARA KRONOS 540-G2 Workstation 4.3.8 BIOS recovery It is unlikely that anything will interrupt a BIOS update; however, if an interruption occurs, the BIOS could be damaged. The following table lists the drives and media types that can and cannot be used for BIOS recovery. The BIOS recovery media does not need to be made bootable.
  • Page 58: Adjusting Boot Speed

    CIARA KRONOS 540-G2 Workstation 4.3.10 Adjusting boot speed This factor affects system boot speed • Selecting and configuring peripherals properly 4.3.10.1 Peripheral selection and configuration The following techniques help improve system boot speed: • Select an optical drive with a fast initialization rate. This rate can influence POST execution time.
  • Page 59: Bios Security Features

    CIARA KRONOS 540-G2 Workstation 4.3.11 BIOS security features The BIOS includes security features that restrict access to the BIOS Setup program and who can boot the workstation. A supervisor password and a user password can be set for the BIOS Setup program and for booting the workstation, with the following restrictions •...
  • Page 60: Motherboard Configuration & Layout - Kronos 540-G2 Main Board

    CIARA KRONOS 540-G2 Workstation 4.4 Motherboard configuration & layout – KRONOS 540-G2 main board Figure 4.4 Major board components - 60 -...
  • Page 61 CIARA KRONOS 540-G2 Workstation - 61 -...
  • Page 62 CIARA KRONOS 540-G2 Workstation Back panel connectors - 62 -...
  • Page 63 CIARA KRONOS 540-G2 Workstation - 63 -...
  • Page 64: The Pci Express Bus

    CIARA KRONOS 540-G2 Workstation 4.5 The PCI Express bus The board has the following add-in card connectors : Recommended VGA configuration Slot Description Single VGA Dual VGA Triple VGA Quad VGA PCIe x16(G5)_1 PCIe x16(G5)_2 PCIe x16(G3)_1 PCIe x16(G3)_2 PCIe bifurcation & M.2 settings in PCIe x16 slots (from CPU) Quantity of identifiable M.2 SSD...
  • Page 65: Storage

    2242/2260/2280/22110 storage devices support (PCIe 4.0 x4) and two M.2 slots with M key, type 2242/2260/2280 storage devices support (PCIe 4.0 x4). 4.6.1.1 Serial ATA RAID The CIARA KRONOS 540-G2 supports the following RAID (Redundant Array of Independent Drives) levels : • RAID 0 - data striping • RAID 1 - data mirroring •...
  • Page 66: Slots

    4.6.3 Optical drives The CIARA KRONOS 540-G2 may be supplied with a SATA DVD drive. The DVD drive is a half-height 5-¼ inch wide storage device, capable of holding 4.7 to 8.5 Gbytes of data. The system may be equipped with either a DVD-ROM drive, a DVD writer, a Blu-ray drive or Blu-ray writer.
  • Page 67: Graphics Subsystem

    CIARA KRONOS 540-G2 Workstation 4.8 Graphics subsystem The CIARA KRONOS 540-G2 workstation board features two PCIe 5.0 x16 slots (supports x16 or x8/x8) and two PCIe 3.0 x16 slots (supports x4). 4.8.1 PCI Express 4.0 x16 256 bits graphics card The CIARA KRONOS 540-G2 workstation is equipped with a GeForce®...
  • Page 68: Audio Subsystem

    CIARA KRONOS 540-G2 Workstation 4.9 Audio subsystem The CIARA KRONOS 540-G2 workstation supports Intel High Definition Audio through a Realtek® ALC897 audio codec. The Realtek® ALC897-based audio subsystem provides the following features : • Power pre-regulator reduces power input noise to ensure consistent performance •...
  • Page 69: Lan Subsystem

    CIARA KRONOS 540-G2 Workstation 4.11 LAN subsystem The LAN subsystem consists of the following : • Two Intel I226-LM Gigabit Ethernet controllers (10/100/1000/2500 Mbits/s) • Two RJ-45 LAN connector with integrated status LEDs 4.11.1 Intel® I226-LM 2.5 Gigabits Ethernet controllers The Intel I226-LM 2.5 Gigabits Ethernet controllers support the following features :...
  • Page 70: Trusted Platform Module (Tpm)

    If the battery wears out, your system will no longer retain BIOS information when turned off. For example, you will get a message stating that the time and date are invalid. If this happens, you should replace the battery, or call your CIARA service representative.
  • Page 71: Installing An Upgrade Cpu

    All CIARA KRONOS 540-G2 models may be enhanced by the installation of a higher performing CPU. Since this upgrade necessitates a lot of care and attention, it should be carried out by a CIARA authorized service centre. Please take a note that the CIARA KRONOS 540-G2 models use exclusively LGA1700 processor technologies and are not compatible with other types of processors.
  • Page 72: Installing An Upgrade Flash Bios

    These spare parts will either correspond to the components in your system or will be a replacement equivalent or better than what you had in your system. You can procure these spare parts at any time by contacting CIARA at http://www.ciaratech.com or by phone at 1-877-242-7272.
  • Page 73: Latest Version

    CIARA KRONOS 540-G2 Workstation 4.20 Latest version To download the latest version of this User Guide, please go to https://hypertec.com/download/40315/?tmstv=1676403157 - 73 -...
  • Page 74: Glossary

    CIARA KRONOS 540-G2 Workstation GLOSSARY 32-Bit -- In computer architecture, 32-bit integers, memory addresses, or other data units are those that are at most 32 bits (4 octets) wide. Also, 32-bit CPU and ALU architectures are those that are based on registers, address buses, or data buses of that size. 32-bit is also a term given to a generation of computers in which 32-bit processors were the norm.
  • Page 75 CIARA KRONOS 540-G2 Workstation Colour display -- A video display capable of displaying colours based on the RGB (Red, Green, and Blue) colour-mixing scheme. Configuration -- The way in which a computer and peripheral equipment (such as printers and display monitors) are interconnected and programmed to operate as a system.
  • Page 76 CIARA KRONOS 540-G2 Workstation Jumper -- On a printed circuit board, a patch connector, wire, or cable used to establish a circuit. LCD -- A liquid crystal display (LCD) is a thin, flat electronic visual display that uses the light modulating properties of liquid crystals (LCs).
  • Page 77 CIARA KRONOS 540-G2 Workstation 1980s in data centers and workstations, and it uses the standard SCSI command set. SAS offers backwards-compatibility with second- generation SATA drives. SATA 3 Gb/s drives may be connected to SAS backplanes, but SAS drives may not be connected to SATA backplanes.
  • Page 78 CIARA KRONOS 540-G2 Workstation NOTES : - 78 -...

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