Cisco UC320W Administration Manual page 9

Backing Up and Restoring the Configuration
You can save the currently applied configuration as a file on your PC, or you can create a full site
backup including the site configuration, recorded prompts, and voicemail messages by using a USB key.
You easily can restore a saved configuration or a full site backup.
As a best practice, you should save the configuration or create a full site backup before you make
significant changes in your configuration. Then if you are unhappy with your changes, you easily can
restore the previous configuration.
Note:
• To allow file transfers, temporarily disable the pop-up blocker in your web browser's Internet
options.
• The Full Site Backup option is available only after you have applied a configuration.
• Voicemail access is interrupted while the backup is being saved. Therefore, Cisco recommends
performing this procedure during a period when users and callers are unlikely to require
voicemail access.
• Restoring a configuration removes any Platform Modification Files that are available in the current
configuration.
To back up or restore the configuration, click the Backup / Restore link near the top right corner of the
configuration utility window. In the Backup / Restore window, choose one of the options described
below.
Note: Due to the large file size, do not use a wireless connection to back up the configuration.
• Restore Site Configuration: Choose this option to restore a site configuration that you saved by
using the Save Site Configuration option. After you choose this option, click Choose File.
Choose a saved .site_backup file from your PC or network drive. Finally, click Restore.
Progress messages appear. When the configuration is restored, you will need to log in and re-
apply the configuration to the devices.
• Restore Full Site Backup from USB: Choose this option to restore and apply a full site backup
file, including all settings, recorded prompts, and voicemail messages. This option is available
after you insert a USB key into the USB1 or USB2 slot. The USB key must be in FAT32 format.
NTFS is not supported. If both USB slots have USB keys, two drop-down lists appear. Choose a
tar.gz file, and then click Restore from USB. Progress messages appear. When the
configuration is restored, you will need to log in and re-apply the configuration to the devices.
Note: Restoring voicemail messages may take minutes to hours, depending on the amount of
voicemail.
• For the Restore Full Site Backup from USB option: Choose a USB port for the backup.
• Save Site Configuration: Choose this option to save your configuration, including all settings but
not including voicemail messages, recorded prompts, FXO Gain Settings, or Platform
Modification Files. After choosing this option, click Save. When the download pop-up window
appears, save the .site_backup file on your PC. Tip: The file name indicates the date and time
of the backup.
• Save Full Site Backup to a USB key: Choose this option to save a full site backup file, including
all settings, voicemail greetings, voicemail messages, Auto Attendant prompts, FXO Gain
Settings, and Platform Modification Files. This option is available after you insert a USB key into
the USB1 or USB2 slot. The USB key must be in FAT32 format. NTFS is not supported. If both
USB slots have USB keys, select the USB slot where you want to save the file. Then click
Backup to USB.
Firmware Updates
After you log in, you may see a Firmware Available message. This Cloud Features message indicates
that a recent firmware update is available. You can upgrade immediately or postpone the install until
later. In this case, an Upgrade link will appear near the top right corner of the configuration utility
window. When you are ready, click the link to open the Firmware Available window, and install the new
firmware.
Note: For best results, close other browser windows first. When other browser windows are open, the
browser may display memory errors.
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