Diagnostic Tools; Troubleshooting Resources; Hp Insight Diagnostics - HP ProLiant BL460c Maintenance And Service Manual

Diagnostic tools

In this section

Troubleshooting resources ....................................................................................................................... 50

HP Insight Diagnostics............................................................................................................................. 50
Survey Utility.......................................................................................................................................... 51
Integrated Management Log .................................................................................................................... 51
Array Diagnostic Utility ........................................................................................................................... 51
HP Systems Insight Manager.................................................................................................................... 51
HP Instant Support Enterprise Edition ........................................................................................................ 52
Web-Based Enterprise Service ................................................................................................................. 52
Open Services Event Manager................................................................................................................. 52
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common
problems as well as a comprehensive course of action for fault isolation and identification, error message
interpretation, issue resolution, and software maintenance.
To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers
Troubleshooting Guide:
The server-specific Documentation CD
•
The Business Support Center on the HP website (http://www.hp.com/support). Navigate to the
•
server technical support page. Under self-help resources, select ProLiant Troubleshooting
Guide.
The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers,
•
Workstations and Systems Hardware, and then the appropriate server.

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online
versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify
server blade installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the
OS is not running. To run this utility, launch the SmartStart CD.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server blade management. Available in Microsoft® Windows®
and Linux versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website
(http://www.hp.com/servers/diags).
Diagnostic tools 50